automatic updates won't stay enabled

I can't install updates because the automatic update service on my computer
will not stay on. I turn it on (start it) and a few minutes later it is off
again. How can I fix this? Thank you
-Melanie

When requesting help in a newsgroup or a forum, please state your full
Windows version, edition and service pack level, and perhaps what other
antivirus or antimalware software you may have installed. Security suite and
firewall
<http://support.microsoft.com/kb/555375>
-=-


First - ensure you do not have "Vundo".

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

Your first priority must be to cleanse your PC of all malware.

A very good antimalware app is SUPERAntiSpyware and Malwarebytes
Anti-Malware.

There is a free version (on demand scanning only)
<http://www.superantispyware.com/>
Reboot
-=-

Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/mbam.php>
Reboot
-=-

Good luck


Let us know what hªppens.


Ǝиçεl


"Melanie Leslie" wrote:

> I can't install updates because the automatic update service on my computer
> will not stay on. I turn it on (start it) and a few minutes later it is off
> again. How can I fix this? Thank you
> -Melanie

This SUPERAntiSpyware scan tried to load three malicious programs. Don't use
it.

"Ǝиçεl" wrote:

>
> When requesting help in a newsgroup or a forum, please state your full
> Windows version, edition and service pack level, and perhaps what other
> antivirus or antimalware software you may have installed. Security suite and
> firewall
> <http://support.microsoft.com/kb/555375>
> -=-
>
>
> First - ensure you do not have "Vundo".
>
> It seems possible that your Windows installation has been deliberately
> damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
> protected by a rootkit.)) so as to prevent you updating your system or
> removing the trojan.
>
> Your first priority must be to cleanse your PC of all malware.
>
> A very good antimalware app is SUPERAntiSpyware and Malwarebytes
> Anti-Malware.
>
> There is a free version (on demand scanning only)
> <http://www.superantispyware.com/>
> Reboot
> -=-
>
> Try running Malwarebytes Anti-Malware... download, update, and perform a
> full system scan:
> <http://www.malwarebytes.org/mbam.php>
> Reboot
> -=-
>
> Good luck
>
>
> Let us know what hªppens.
>
>
> Ǝиçεl
>
>
> "Melanie Leslie" wrote:
>
> > I can't install updates because the automatic update service on my computer
> > will not stay on. I turn it on (start it) and a few minutes later it is off
> > again. How can I fix this? Thank you
> > -Melanie