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MowGreen [MVP]
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Posts: n/a
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Please post the last 30 -40 lines of the Windows Update.log located in
%windir% Which AV is installed and is there a 3rd party firewall being utilized ? MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== thewanz wrote: > hello, > has anyone ever encountered a break like this when running WU: > STACK_TEXT: > 0013c3a8 7c80ee07 00630048 00000000 00630034 > ntdll!RtlEnterCriticalSection+0x8d > WARNING: Stack unwind information not available. Following frames may be > wrong. > 0013c3f4 0ffeb9c4 00630034 00000000 02926ad0 kernel32!FindClose+0x30 > 0013c408 0ffed6c1 0294190c 00000020 029418f0 rsaenh!FreeContainerInfo+0xb9 > 0013c4f0 0ffdd53e 00000001 02926ad0 00000020 rsaenh!ReadContainerInfo+0x477 > 0013c518 0ffdeb3e 029418f0 02926ad0 00000028 rsaenh!OpenUserKeyGroup+0x24 > 0013c564 0ffded6e 0298a350 00000028 0013c59c rsaenh!NTagLogonUser+0x23a > 0013c588 77de8307 0013c5e4 0298a350 00000028 rsaenh!CPAcquireContext+0x34 > 0013c650 77de8675 0013c728 0298a350 029f3738 > ADVAPI32!CryptAcquireContextA+0x619 > > 0013c6b8 06721088 0013c728 001bc108 066acc90 > ADVAPI32!CryptAcquireContextW+0xa4 > 0013c820 066ef4db 0013c904 0013cb10 0013caa8 > LegitCheckControl!DllUnregisterServ > er+0x65898 > 0013c824 0013c904 0013cb10 0013caa8 0013cad0 > LegitCheckControl!DllUnregisterServ > er+0x33ceb > 0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 > 0013c904 00000000 00000000 00000000 00000000 0x13cb10 > > > FOLLOWUP_IP: > rsaenh!FreeContainerInfo+b9 > 0ffeb9c4 5f pop edi > > SYMBOL_STACK_INDEX: 2 > > SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 > > FOLLOWUP_NAME: MachineOwner > > MODULE_NAME: rsaenh > > IMAGE_NAME: rsaenh.dll > > DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 > > STACK_COMMAND: ~0s ; kb > > FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > Followup: MachineOwner > --------- > How do I solve this dilema? I've re-registered the cryptography dlls and > windows update dlls and still get this break. > > thx in advance, > wnz |
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thewanz
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I looks like there is a driver problem (second to the last "Added Update"),
not sure what it is. Your thoughts? 2006-11-22 11:14:24 2512 47c Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 11:14:24 2512 47c Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2006-11-22 11:14:24 2512 47c Misc = Module: C:\WINDOWS\system32\wuapi.dll 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: IUpdateServiceManager::AddService ----------- 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2006-11-22 11:14:24 2512 47c COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b 2006-11-22 11:14:24 2656 d0c Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 11:14:24 2656 d0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2006-11-22 11:14:24 2656 d0c Misc = Module: C:\WINDOWS\system32\wuaueng.dll 2006-11-22 11:14:24 2656 d0c DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} 2006-11-22 11:14:24 2512 47c COMAPI - Added service, URL = http://update.microsoft.com/microsoftupdate/ 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: IUpdateServiceManager::RegisterServiceWithAU ----------- 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\muweb.dll 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether self-update is required *********** 2006-11-22 11:14:25 2512 47c Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\wuweb.dll 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether self-update is required *********** 2006-11-22 11:14:25 2512 47c Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No 2006-11-22 11:14:28 2512 47c COMAPI ------------- 2006-11-22 11:14:28 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:14:28 2512 47c COMAPI --------- 2006-11-22 11:14:28 2512 47c COMAPI - Online = Yes; Ignore download priority = No 2006-11-22 11:14:28 2512 47c COMAPI - Criteria = "IsInstalled=0 and IsHidden=1" 2006-11-22 11:14:28 2512 47c COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2006-11-22 11:14:28 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:14:28 2960 ae8 Agent ************* 2006-11-22 11:14:28 2960 ae8 Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2006-11-22 11:14:28 2960 ae8 Agent ********* 2006-11-22 11:14:32 2960 ae8 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2006-11-22 11:14:32 2960 ae8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2006-11-22 11:15:28 2960 ae8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2006-11-22 11:15:28 2960 ae8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2006-11-22 11:15:35 2960 ae8 Agent * Found 0 updates and 23 categories in search 2006-11-22 11:15:35 2960 ae8 Agent ********* 2006-11-22 11:15:35 2960 ae8 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2006-11-22 11:15:35 2960 ae8 Agent ************* 2006-11-22 11:15:35 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:15:36 2512 c58 COMAPI - Updates found = 0 2006-11-22 11:15:36 2512 c58 COMAPI --------- 2006-11-22 11:15:36 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:15:36 2512 c58 COMAPI ------------- 2006-11-22 11:15:36 2512 47c COMAPI ------------- 2006-11-22 11:15:36 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:15:36 2512 47c COMAPI --------- 2006-11-22 11:15:36 2512 47c COMAPI - Online = No; Ignore download priority = No 2006-11-22 11:15:36 2512 47c COMAPI - Criteria = "IsInstalled = 0 and IsHidden = 0" 2006-11-22 11:15:36 2512 47c COMAPI - ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2006-11-22 11:15:36 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:15:36 2960 ae8 Agent ************* 2006-11-22 11:15:36 2960 ae8 Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2006-11-22 11:15:36 2960 ae8 Agent ********* 2006-11-22 11:16:30 2960 ae8 Agent * Added update {32F15CCE-1340-47F8-BDD8-FD97A42EDC8A}.100 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {D56652AA-8200-4942-9868-38C60DBA6DEB}.101 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result 2006-11-22 11:16:30 2960 ae8 Driver DeviceStatus: 0x180000a, DeviceProblemNumber: 00000000 2006-11-22 11:16:30 2960 ae8 Agent * Added update {17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Added update {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result 2006-11-22 11:16:30 2960 ae8 Agent * Found 9 updates and 23 categories in search 2006-11-22 11:16:30 2960 ae8 Agent ********* 2006-11-22 11:16:30 2960 ae8 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate] 2006-11-22 11:16:30 2960 ae8 Agent ************* 2006-11-22 11:16:30 2960 ae8 Report REPORT EVENT: {3EF761D9-18A4-4E42-B75B-CB420A7EBCC0} 2006-11-22 11:15:35-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items. 2006-11-22 11:16:30 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:16:30 2512 c58 COMAPI - Updates found = 9 2006-11-22 11:16:30 2512 c58 COMAPI --------- 2006-11-22 11:16:30 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate] 2006-11-22 11:16:30 2512 c58 COMAPI ------------- "MowGreen [MVP]" wrote: > Please post the last 30 -40 lines of the Windows Update.log located in > %windir% > Which AV is installed and is there a 3rd party firewall being utilized ? > > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > thewanz wrote: > > > hello, > > has anyone ever encountered a break like this when running WU: > > STACK_TEXT: > > 0013c3a8 7c80ee07 00630048 00000000 00630034 > > ntdll!RtlEnterCriticalSection+0x8d > > WARNING: Stack unwind information not available. Following frames may be > > wrong. > > 0013c3f4 0ffeb9c4 00630034 00000000 02926ad0 kernel32!FindClose+0x30 > > 0013c408 0ffed6c1 0294190c 00000020 029418f0 rsaenh!FreeContainerInfo+0xb9 > > 0013c4f0 0ffdd53e 00000001 02926ad0 00000020 rsaenh!ReadContainerInfo+0x477 > > 0013c518 0ffdeb3e 029418f0 02926ad0 00000028 rsaenh!OpenUserKeyGroup+0x24 > > 0013c564 0ffded6e 0298a350 00000028 0013c59c rsaenh!NTagLogonUser+0x23a > > 0013c588 77de8307 0013c5e4 0298a350 00000028 rsaenh!CPAcquireContext+0x34 > > 0013c650 77de8675 0013c728 0298a350 029f3738 > > ADVAPI32!CryptAcquireContextA+0x619 > > > > 0013c6b8 06721088 0013c728 001bc108 066acc90 > > ADVAPI32!CryptAcquireContextW+0xa4 > > 0013c820 066ef4db 0013c904 0013cb10 0013caa8 > > LegitCheckControl!DllUnregisterServ > > er+0x65898 > > 0013c824 0013c904 0013cb10 0013caa8 0013cad0 > > LegitCheckControl!DllUnregisterServ > > er+0x33ceb > > 0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 > > 0013c904 00000000 00000000 00000000 00000000 0x13cb10 > > > > > > FOLLOWUP_IP: > > rsaenh!FreeContainerInfo+b9 > > 0ffeb9c4 5f pop edi > > > > SYMBOL_STACK_INDEX: 2 > > > > SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 > > > > FOLLOWUP_NAME: MachineOwner > > > > MODULE_NAME: rsaenh > > > > IMAGE_NAME: rsaenh.dll > > > > DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 > > > > STACK_COMMAND: ~0s ; kb > > > > FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > > > BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > > > Followup: MachineOwner > > --------- > > How do I solve this dilema? I've re-registered the cryptography dlls and > > windows update dlls and still get this break. > > > > thx in advance, > > wnz > |
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MowGreen [MVP]
Guest
Posts: n/a
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Those are the last lines in the .log ? Try accessing Microsoft Update
and then click the Change settings link in the left frame. Opt out of MU in the right frame and then go to Windows Update, instead. If the updates fail to download, then post the *last* 30 lines or so into your reply. There are no error messages present. I repeat > Which AV is installed and is there a 3rd party firewall being utilized ? And, is the system on a home network ? MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== thewanz wrote: > I looks like there is a driver problem (second to the last "Added Update"), > not sure what it is. Your thoughts? > > 2006-11-22 11:14:24 2512 47c Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 11:14:24 2512 47c Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2006-11-22 11:14:24 2512 47c Misc = Module: C:\WINDOWS\system32\wuapi.dll > 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: > IUpdateServiceManager::AddService ----------- > 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2006-11-22 11:14:24 2512 47c COMAPI - AuthorizationCabPath = > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > 2006-11-22 11:14:24 2656 d0c Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 11:14:24 2656 d0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe > 2006-11-22 11:14:24 2656 d0c Misc = Module: C:\WINDOWS\system32\wuaueng.dll > 2006-11-22 11:14:24 2656 d0c DtaStor Update service properties: service > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > 2006-11-22 11:14:24 2512 47c COMAPI - Added service, URL = > http://update.microsoft.com/microsoftupdate/ > 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: > IUpdateServiceManager::RegisterServiceWithAU ----------- > 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\muweb.dll > 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether > self-update is required *********** > 2006-11-22 11:14:25 2512 47c Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No > 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\wuweb.dll > 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether > self-update is required *********** > 2006-11-22 11:14:25 2512 47c Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No > 2006-11-22 11:14:28 2512 47c COMAPI ------------- > 2006-11-22 11:14:28 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2006-11-22 11:14:28 2512 47c COMAPI --------- > 2006-11-22 11:14:28 2512 47c COMAPI - Online = Yes; Ignore download > priority = No > 2006-11-22 11:14:28 2512 47c COMAPI - Criteria = "IsInstalled=0 and > IsHidden=1" > 2006-11-22 11:14:28 2512 47c COMAPI - ServiceID = > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2006-11-22 11:14:28 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2006-11-22 11:14:28 2960 ae8 Agent ************* > 2006-11-22 11:14:28 2960 ae8 Agent ** START ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2006-11-22 11:14:28 2960 ae8 Agent ********* > 2006-11-22 11:14:32 2960 ae8 PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2006-11-22 11:14:32 2960 ae8 PT + ServiceId = > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = > https://update.microsoft.com/v6/Clie...ce/client.asmx > 2006-11-22 11:15:28 2960 ae8 PT +++++++++++ PT: Synchronizing extended > update info +++++++++++ > 2006-11-22 11:15:28 2960 ae8 PT + ServiceId = > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = > https://update.microsoft.com/v6/Clie...ce/client.asmx > 2006-11-22 11:15:35 2960 ae8 Agent * Found 0 updates and 23 categories in > search > 2006-11-22 11:15:35 2960 ae8 Agent ********* > 2006-11-22 11:15:35 2960 ae8 Agent ** END ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2006-11-22 11:15:35 2960 ae8 Agent ************* > 2006-11-22 11:15:35 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2006-11-22 11:15:36 2512 c58 COMAPI - Updates found = 0 > 2006-11-22 11:15:36 2512 c58 COMAPI --------- > 2006-11-22 11:15:36 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2006-11-22 11:15:36 2512 c58 COMAPI ------------- > 2006-11-22 11:15:36 2512 47c COMAPI ------------- > 2006-11-22 11:15:36 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2006-11-22 11:15:36 2512 47c COMAPI --------- > 2006-11-22 11:15:36 2512 47c COMAPI - Online = No; Ignore download > priority = No > 2006-11-22 11:15:36 2512 47c COMAPI - Criteria = "IsInstalled = 0 and > IsHidden = 0" > 2006-11-22 11:15:36 2512 47c COMAPI - ServiceID = > {7971F918-A847-4430-9279-4A52D1EFE18D} > 2006-11-22 11:15:36 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2006-11-22 11:15:36 2960 ae8 Agent ************* > 2006-11-22 11:15:36 2960 ae8 Agent ** START ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2006-11-22 11:15:36 2960 ae8 Agent ********* > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {32F15CCE-1340-47F8-BDD8-FD97A42EDC8A}.100 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {D56652AA-8200-4942-9868-38C60DBA6DEB}.101 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result > 2006-11-22 11:16:30 2960 ae8 Driver DeviceStatus: 0x180000a, > DeviceProblemNumber: 00000000 > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result > 2006-11-22 11:16:30 2960 ae8 Agent * Found 9 updates and 23 categories in > search > 2006-11-22 11:16:30 2960 ae8 Agent ********* > 2006-11-22 11:16:30 2960 ae8 Agent ** END ** Agent: Finding updates > [CallerId = MicrosoftUpdate] > 2006-11-22 11:16:30 2960 ae8 Agent ************* > 2006-11-22 11:16:30 2960 ae8 Report REPORT EVENT: > {3EF761D9-18A4-4E42-B75B-CB420A7EBCC0} 2006-11-22 > 11:15:35-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items. > 2006-11-22 11:16:30 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search > [ClientId = MicrosoftUpdate] > 2006-11-22 11:16:30 2512 c58 COMAPI - Updates found = 9 > 2006-11-22 11:16:30 2512 c58 COMAPI --------- > 2006-11-22 11:16:30 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = > MicrosoftUpdate] > 2006-11-22 11:16:30 2512 c58 COMAPI ------------- > > > "MowGreen [MVP]" wrote: > > >>Please post the last 30 -40 lines of the Windows Update.log located in >>%windir% >>Which AV is installed and is there a 3rd party firewall being utilized ? >> >> >>MowGreen [MVP 2003-2007] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>thewanz wrote: >> >> >>>hello, >>>has anyone ever encountered a break like this when running WU: >>>STACK_TEXT: >>>0013c3a8 7c80ee07 00630048 00000000 00630034 >>>ntdll!RtlEnterCriticalSection+0x8d >>>WARNING: Stack unwind information not available. Following frames may be >>>wrong. >>>0013c3f4 0ffeb9c4 00630034 00000000 02926ad0 kernel32!FindClose+0x30 >>>0013c408 0ffed6c1 0294190c 00000020 029418f0 rsaenh!FreeContainerInfo+0xb9 >>>0013c4f0 0ffdd53e 00000001 02926ad0 00000020 rsaenh!ReadContainerInfo+0x477 >>>0013c518 0ffdeb3e 029418f0 02926ad0 00000028 rsaenh!OpenUserKeyGroup+0x24 >>>0013c564 0ffded6e 0298a350 00000028 0013c59c rsaenh!NTagLogonUser+0x23a >>>0013c588 77de8307 0013c5e4 0298a350 00000028 rsaenh!CPAcquireContext+0x34 >>>0013c650 77de8675 0013c728 0298a350 029f3738 >>>ADVAPI32!CryptAcquireContextA+0x619 >>> >>>0013c6b8 06721088 0013c728 001bc108 066acc90 >>>ADVAPI32!CryptAcquireContextW+0xa4 >>>0013c820 066ef4db 0013c904 0013cb10 0013caa8 >>>LegitCheckControl!DllUnregisterServ >>>er+0x65898 >>>0013c824 0013c904 0013cb10 0013caa8 0013cad0 >>>LegitCheckControl!DllUnregisterServ >>>er+0x33ceb >>>0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 >>>0013c904 00000000 00000000 00000000 00000000 0x13cb10 >>> >>> >>>FOLLOWUP_IP: >>>rsaenh!FreeContainerInfo+b9 >>>0ffeb9c4 5f pop edi >>> >>>SYMBOL_STACK_INDEX: 2 >>> >>>SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 >>> >>>FOLLOWUP_NAME: MachineOwner >>> >>>MODULE_NAME: rsaenh >>> >>>IMAGE_NAME: rsaenh.dll >>> >>>DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 >>> >>>STACK_COMMAND: ~0s ; kb >>> >>>FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 >>> >>>BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 >>> >>>Followup: MachineOwner >>>--------- >>>How do I solve this dilema? I've re-registered the cryptography dlls and >>>windows update dlls and still get this break. >>> >>>thx in advance, >>>wnz >> |
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thewanz
Guest
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I am using McAffee AV and Firewall as provided by the cable company. After
opting out of MU, I then went to and ran WU. Here are the results according the to time stamp: IUpdateServiceManager::RegisterServiceWithAU ----------- 2006-11-22 13:58:27 2236 f20 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2006-11-22 13:58:28 2236 f20 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 13:58:28 2236 f20 Misc = Process: C:\WINDOWS\ServicePackFiles\i386\iexplore.exe 2006-11-22 13:58:28 2236 f20 Misc = Module: C:\WINDOWS\System32\muweb.dll 2006-11-22 13:58:28 2236 f20 Setup *********** Setup: Checking whether self-update is required *********** 2006-11-22 13:58:28 2236 f20 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup * IsUpdateRequired = No 2006-11-22 13:58:28 2236 f20 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0800) =========== 2006-11-22 13:58:28 2236 f20 Misc = Process: C:\WINDOWS\ServicePackFiles\i386\iexplore.exe 2006-11-22 13:58:28 2236 f20 Misc = Module: C:\WINDOWS\System32\wuweb.dll 2006-11-22 13:58:28 2236 f20 Setup *********** Setup: Checking whether self-update is required *********** 2006-11-22 13:58:28 2236 f20 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:58:28 2236 f20 Setup * IsUpdateRequired = No 2006-11-22 13:59:10 2236 f20 COMAPI ----------- COMAPI: IUpdateServiceManager::UnregisterServiceWithAU ----------- 2006-11-22 13:59:10 2236 f20 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d} 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to update backup store 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to update backup store 2006-11-22 13:59:13 2960 bac AU Cancelled download for invalidated update(s) 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to update backup store 2006-11-22 13:59:13 2960 bac AU Cancelled download for invalidated update(s) 2006-11-22 13:59:13 2960 bac AU AU Restart required.... 2006-11-22 13:59:14 2960 bac AU ########### AU: Initializing Automatic Updates ########### 2006-11-22 13:59:14 2960 bac AU # Approval type: Scheduled (User preference) 2006-11-22 13:59:14 2960 bac AU # Scheduled install day/time: Thursday at 20:00 2006-11-22 13:59:14 2960 bac AU # Auto-install minor updates: Yes (User preference) 2006-11-22 13:59:18 2960 ae8 Report REPORT EVENT: {D165BBBC-25CD-4151-9093-094D7C1B4FF4} 2006-11-22 13:59:13-0800 1 163 101 {A7E3289B-B15B-4633-AA82-52A2125DEFD8} 100 0 AutomaticUpdates Success Content Download Download canceled. 2006-11-22 13:59:18 2960 ae8 Report REPORT EVENT: {05B167E2-CBBF-4959-AC4F-4CFA262DD6F4} 2006-11-22 13:59:13-0800 1 163 101 {32F15CCE-1340-47F8-BDD8-FD97A42EDC8A} 100 0 AutomaticUpdates Success Content Download Download canceled. 2006-11-22 13:59:39 2236 f20 Setup *********** Setup: Checking whether self-update is required *********** 2006-11-22 13:59:39 2236 f20 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469 2006-11-22 13:59:39 2236 f20 Setup * IsUpdateRequired = No 2006-11-22 13:59:43 2236 f20 COMAPI ------------- 2006-11-22 13:59:43 2236 f20 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 13:59:43 2236 f20 COMAPI --------- 2006-11-22 13:59:43 2236 f20 COMAPI - Online = Yes; Ignore download priority = No 2006-11-22 13:59:43 2236 f20 COMAPI - Criteria = "IsInstalled=0 and IsHidden=1" 2006-11-22 13:59:43 2236 f20 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 13:59:43 2236 f20 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 13:59:43 2960 ae8 Agent ************* 2006-11-22 13:59:43 2960 ae8 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate] 2006-11-22 13:59:43 2960 ae8 Agent ********* 2006-11-22 13:59:58 2960 ae8 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2006-11-22 13:59:58 2960 ae8 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2006-11-22 14:00:12 2960 ae8 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2006-11-22 14:00:12 2960 ae8 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2006-11-22 14:00:12 3252 b04 DtaStor WARNING: Attempted to add URL http://www.download.windowsupdate.co...6a7e150580.cab for file 2fYwR6Nk+XnEQwXvKFmNan4VBYA= when file has not been previously added to the datastore 2006-11-22 14:00:12 3252 b04 DtaStor WARNING: Attempted to add URL http://www.download.windowsupdate.co...ca9c3d8a32.cab for file NgKz6MrunVlEx0/bT92qypw9ijI= when file has not been previously added to the datastore 2006-11-22 14:00:13 2960 bac AU ############# 2006-11-22 14:00:13 2960 bac AU ## START ## AU: Search for updates 2006-11-22 14:00:13 2960 bac AU ######### 2006-11-22 14:00:13 2960 bac AU <<## SUBMITTED ## AU: Search for updates [CallId = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] 2006-11-22 14:00:13 2960 ae8 Agent * Found 0 updates and 12 categories in search 2006-11-22 14:00:13 2960 ae8 Agent ********* 2006-11-22 14:00:13 2960 ae8 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate] 2006-11-22 14:00:13 2960 ae8 Agent ************* 2006-11-22 14:00:13 2960 ae8 Agent ************* 2006-11-22 14:00:13 2960 ae8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2006-11-22 14:00:13 2960 ae8 Agent ********* 2006-11-22 14:00:13 2236 e00 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:13 2236 e00 COMAPI - Updates found = 0 2006-11-22 14:00:13 2236 e00 COMAPI --------- 2006-11-22 14:00:13 2236 e00 COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:13 2236 e00 COMAPI ------------- 2006-11-22 14:00:13 2236 f20 COMAPI ------------- 2006-11-22 14:00:13 2236 f20 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:13 2236 f20 COMAPI --------- 2006-11-22 14:00:13 2236 f20 COMAPI - Online = No; Ignore download priority = No 2006-11-22 14:00:13 2236 f20 COMAPI - Criteria = "IsInstalled = 0 and IsHidden = 0" 2006-11-22 14:00:13 2236 f20 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 14:00:13 2236 f20 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:15 2960 ae8 Agent * Added update {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result 2006-11-22 14:00:15 2960 ae8 Agent * Found 1 updates and 12 categories in search 2006-11-22 14:00:15 2960 ae8 Agent ********* 2006-11-22 14:00:15 2960 ae8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2006-11-22 14:00:15 2960 ae8 Agent ************* 2006-11-22 14:00:15 2960 ae8 Agent ************* 2006-11-22 14:00:15 2960 ae8 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate] 2006-11-22 14:00:15 2960 ae8 Agent ********* 2006-11-22 14:00:15 2960 d48 AU >>## RESUMED ## AU: Search for updates [CallId = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] 2006-11-22 14:00:15 2960 d48 AU # 1 updates detected 2006-11-22 14:00:15 2960 d48 AU ######### 2006-11-22 14:00:15 2960 d48 AU ## END ## AU: Search for updates [CallId = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] 2006-11-22 14:00:15 2960 d48 AU ############# 2006-11-22 14:00:15 2960 d48 AU ############# 2006-11-22 14:00:15 2960 d48 AU ## START ## AU: Download updates 2006-11-22 14:00:15 2960 d48 AU ######### 2006-11-22 14:00:15 2960 d48 AU # Approved updates = 1 2006-11-22 14:00:15 2960 d48 AU AU initiated download, updateId = {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100, callId = {591205DC-5899-4EA5-BD08-F0E01B71C862} 2006-11-22 14:00:15 2960 d48 AU AU setting pending client directive to 'Download Progress' 2006-11-22 14:00:15 2960 d48 AU # Pending download calls = 1 2006-11-22 14:00:15 2960 d48 AU <<## SUBMITTED ## AU: Download updates 2006-11-22 14:00:17 2960 ae8 Agent * Added update {05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Added update {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Added update {515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Added update {9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Added update {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result 2006-11-22 14:00:17 2960 ae8 Driver DeviceStatus: 0x180000a, DeviceProblemNumber: 00000000 2006-11-22 14:00:17 2960 ae8 Agent * Added update {17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Added update {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result 2006-11-22 14:00:17 2960 ae8 Agent * Found 7 updates and 12 categories in search 2006-11-22 14:00:17 2960 ae8 Agent ********* 2006-11-22 14:00:17 2960 ae8 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate] 2006-11-22 14:00:17 2960 ae8 Agent ************* 2006-11-22 14:00:17 2960 ae8 DnldMgr ************* 2006-11-22 14:00:17 2960 ae8 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates] 2006-11-22 14:00:17 2960 ae8 DnldMgr ********* 2006-11-22 14:00:17 2960 ae8 DnldMgr * Priority = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 14:00:17 2960 ae8 DnldMgr * Updates to download = 1 2006-11-22 14:00:17 2960 ae8 Agent * Title = Windows Internet Explorer 7.0 for Windows XP 2006-11-22 14:00:17 2960 ae8 Agent * UpdateId = {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 2006-11-22 14:00:17 2960 ae8 Agent * Bundles 1 updates: 2006-11-22 14:00:17 2960 ae8 Agent * {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.100 2006-11-22 14:00:17 2960 ae8 DnldMgr *********** DnldMgr: Downloading regulation Odf *********** 2006-11-22 14:00:17 2960 ae8 DnldMgr * ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 14:00:17 2960 ae8 DnldMgr * URL = http://rs.update.microsoft.com/odf/v6odf.xml 2006-11-22 14:00:17 2236 e00 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:18 2236 e00 COMAPI - Updates found = 7 2006-11-22 14:00:18 2236 e00 COMAPI --------- 2006-11-22 14:00:18 2236 e00 COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate] 2006-11-22 14:00:18 2236 e00 COMAPI ------------- 2006-11-22 14:00:18 2960 ae8 DnldMgr * Odf parameters... 2006-11-22 14:00:18 2960 ae8 DnldMgr * Refresh interval: 1 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate high: 10000 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate normal: 10000 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate low: 1800 2006-11-22 14:00:18 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 14:00:18 3252 b04 DtaStor WARNING: Update Service: Failed to update backup store 2006-11-22 14:00:18 3252 b04 DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2006-11-22 14:00:18 3252 b04 DtaStor WARNING: Update Service: Failed to update backup store 2006-11-22 14:00:18 2960 ae8 DnldMgr *********** DnldMgr: New download job [UpdateId = {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.100] *********** 2006-11-22 14:00:18 2960 ae8 DnldMgr * Update is not allowed to download due to regulation. 2006-11-22 14:00:18 2960 ae8 Agent ********* 2006-11-22 14:00:18 2960 ae8 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates] 2006-11-22 14:00:18 2960 ae8 Agent ************* 2006-11-22 14:00:18 2960 ae8 AU AU checked download status and it changed: Downloading is paused 2006-11-22 14:00:18 2960 ae8 Report REPORT EVENT: {A64330BF-4922-4791-BCD6-6583A64F5058} 2006-11-22 14:00:13-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items. 2006-11-22 14:00:29 2960 bac AU No pending client directive Is this correct? "MowGreen [MVP]" wrote: > Those are the last lines in the .log ? Try accessing Microsoft Update > and then click the Change settings link in the left frame. > Opt out of MU in the right frame and then go to Windows Update, instead. > If the updates fail to download, then post the *last* 30 lines or so > into your reply. > > There are no error messages present. I repeat > > Which AV is installed and is there a 3rd party firewall being utilized ? > And, is the system on a home network ? > > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > thewanz wrote: > > > I looks like there is a driver problem (second to the last "Added Update"), > > not sure what it is. Your thoughts? > > > > 2006-11-22 11:14:24 2512 47c Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2006-11-22 11:14:24 2512 47c Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2006-11-22 11:14:24 2512 47c Misc = Module: C:\WINDOWS\system32\wuapi.dll > > 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: > > IUpdateServiceManager::AddService ----------- > > 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2006-11-22 11:14:24 2512 47c COMAPI - AuthorizationCabPath = > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b > > 2006-11-22 11:14:24 2656 d0c Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2006-11-22 11:14:24 2656 d0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe > > 2006-11-22 11:14:24 2656 d0c Misc = Module: C:\WINDOWS\system32\wuaueng.dll > > 2006-11-22 11:14:24 2656 d0c DtaStor Update service properties: service > > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2006-11-22 11:14:24 2512 47c COMAPI - Added service, URL = > > http://update.microsoft.com/microsoftupdate/ > > 2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: > > IUpdateServiceManager::RegisterServiceWithAU ----------- > > 2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = > > {7971f918-a847-4430-9279-4a52d1efe18d} > > 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\muweb.dll > > 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether > > self-update is required *********** > > 2006-11-22 11:14:25 2512 47c Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No > > 2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0800) =========== > > 2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet > > Explorer\iexplore.exe > > 2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\wuweb.dll > > 2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether > > self-update is required *********** > > 2006-11-22 11:14:25 2512 47c Setup * Inf file: > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > > version = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > > 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup Update NOT required for > > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > > = 5.8.0.2469 > > 2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No > > 2006-11-22 11:14:28 2512 47c COMAPI ------------- > > 2006-11-22 11:14:28 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2006-11-22 11:14:28 2512 47c COMAPI --------- > > 2006-11-22 11:14:28 2512 47c COMAPI - Online = Yes; Ignore download > > priority = No > > 2006-11-22 11:14:28 2512 47c COMAPI - Criteria = "IsInstalled=0 and > > IsHidden=1" > > 2006-11-22 11:14:28 2512 47c COMAPI - ServiceID = > > {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2006-11-22 11:14:28 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > 2006-11-22 11:14:28 2960 ae8 Agent ************* > > 2006-11-22 11:14:28 2960 ae8 Agent ** START ** Agent: Finding updates > > [CallerId = MicrosoftUpdate] > > 2006-11-22 11:14:28 2960 ae8 Agent ********* > > 2006-11-22 11:14:32 2960 ae8 PT +++++++++++ PT: Synchronizing server > > updates +++++++++++ > > 2006-11-22 11:14:32 2960 ae8 PT + ServiceId = > > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = > > https://update.microsoft.com/v6/Clie...ce/client.asmx > > 2006-11-22 11:15:28 2960 ae8 PT +++++++++++ PT: Synchronizing extended > > update info +++++++++++ > > 2006-11-22 11:15:28 2960 ae8 PT + ServiceId = > > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = > > https://update.microsoft.com/v6/Clie...ce/client.asmx > > 2006-11-22 11:15:35 2960 ae8 Agent * Found 0 updates and 23 categories in > > search > > 2006-11-22 11:15:35 2960 ae8 Agent ********* > > 2006-11-22 11:15:35 2960 ae8 Agent ** END ** Agent: Finding updates > > [CallerId = MicrosoftUpdate] > > 2006-11-22 11:15:35 2960 ae8 Agent ************* > > 2006-11-22 11:15:35 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > 2006-11-22 11:15:36 2512 c58 COMAPI - Updates found = 0 > > 2006-11-22 11:15:36 2512 c58 COMAPI --------- > > 2006-11-22 11:15:36 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2006-11-22 11:15:36 2512 c58 COMAPI ------------- > > 2006-11-22 11:15:36 2512 47c COMAPI ------------- > > 2006-11-22 11:15:36 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2006-11-22 11:15:36 2512 47c COMAPI --------- > > 2006-11-22 11:15:36 2512 47c COMAPI - Online = No; Ignore download > > priority = No > > 2006-11-22 11:15:36 2512 47c COMAPI - Criteria = "IsInstalled = 0 and > > IsHidden = 0" > > 2006-11-22 11:15:36 2512 47c COMAPI - ServiceID = > > {7971F918-A847-4430-9279-4A52D1EFE18D} > > 2006-11-22 11:15:36 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > 2006-11-22 11:15:36 2960 ae8 Agent ************* > > 2006-11-22 11:15:36 2960 ae8 Agent ** START ** Agent: Finding updates > > [CallerId = MicrosoftUpdate] > > 2006-11-22 11:15:36 2960 ae8 Agent ********* > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {32F15CCE-1340-47F8-BDD8-FD97A42EDC8A}.100 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {D56652AA-8200-4942-9868-38C60DBA6DEB}.101 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result > > 2006-11-22 11:16:30 2960 ae8 Driver DeviceStatus: 0x180000a, > > DeviceProblemNumber: 00000000 > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Added update > > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result > > 2006-11-22 11:16:30 2960 ae8 Agent * Found 9 updates and 23 categories in > > search > > 2006-11-22 11:16:30 2960 ae8 Agent ********* > > 2006-11-22 11:16:30 2960 ae8 Agent ** END ** Agent: Finding updates > > [CallerId = MicrosoftUpdate] > > 2006-11-22 11:16:30 2960 ae8 Agent ************* > > 2006-11-22 11:16:30 2960 ae8 Report REPORT EVENT: > > {3EF761D9-18A4-4E42-B75B-CB420A7EBCC0} 2006-11-22 > > 11:15:35-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items. > > 2006-11-22 11:16:30 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search > > [ClientId = MicrosoftUpdate] > > 2006-11-22 11:16:30 2512 c58 COMAPI - Updates found = 9 > > 2006-11-22 11:16:30 2512 c58 COMAPI --------- > > 2006-11-22 11:16:30 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = > > MicrosoftUpdate] > > 2006-11-22 11:16:30 2512 c58 COMAPI ------------- > > > > > > "MowGreen [MVP]" wrote: > > > > > >>Please post the last 30 -40 lines of the Windows Update.log located in > >>%windir% > >>Which AV is installed and is there a 3rd party firewall being utilized ? > >> > >> > >>MowGreen [MVP 2003-2007] > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >> > >>thewanz wrote: > >> > >> > >>>hello, > >>>has anyone ever encountered a break like this when running WU: > >>>STACK_TEXT: > >>>0013c3a8 7c80ee07 00630048 00000000 00630034 > >>>ntdll!RtlEnterCriticalSection+0x8d > >>>WARNING: Stack unwind information not available. Following frames may be > >>>wrong. > >>>0013c3f4 0ffeb9c4 00630034 00000000 02926ad0 kernel32!FindClose+0x30 > >>>0013c408 0ffed6c1 0294190c 00000020 029418f0 rsaenh!FreeContainerInfo+0xb9 > >>>0013c4f0 0ffdd53e 00000001 02926ad0 00000020 rsaenh!ReadContainerInfo+0x477 > >>>0013c518 0ffdeb3e 029418f0 02926ad0 00000028 rsaenh!OpenUserKeyGroup+0x24 > >>>0013c564 0ffded6e 0298a350 00000028 0013c59c rsaenh!NTagLogonUser+0x23a > >>>0013c588 77de8307 0013c5e4 0298a350 00000028 rsaenh!CPAcquireContext+0x34 > >>>0013c650 77de8675 0013c728 0298a350 029f3738 > >>>ADVAPI32!CryptAcquireContextA+0x619 > >>> > >>>0013c6b8 06721088 0013c728 001bc108 066acc90 > >>>ADVAPI32!CryptAcquireContextW+0xa4 > >>>0013c820 066ef4db 0013c904 0013cb10 0013caa8 > >>>LegitCheckControl!DllUnregisterServ > >>>er+0x65898 > >>>0013c824 0013c904 0013cb10 0013caa8 0013cad0 > >>>LegitCheckControl!DllUnregisterServ > >>>er+0x33ceb > >>>0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 > >>>0013c904 00000000 00000000 00000000 00000000 0x13cb10 > >>> > >>> > >>>FOLLOWUP_IP: > >>>rsaenh!FreeContainerInfo+b9 > >>>0ffeb9c4 5f pop edi > >>> > >>>SYMBOL_STACK_INDEX: 2 > >>> > >>>SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 > >>> > >>>FOLLOWUP_NAME: MachineOwner > >>> > >>>MODULE_NAME: rsaenh > >>> > >>>IMAGE_NAME: rsaenh.dll > >>> > >>>DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 > >>> > >>>STACK_COMMAND: ~0s ; kb > >>> > >>>FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > >>> > >>>BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > >>> > >>>Followup: MachineOwner > >>>--------- > >>>How do I solve this dilema? I've re-registered the cryptography dlls and > >>>windows update dlls and still get this break. > >>> > >>>thx in advance, > >>>wnz > >> > |
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MowGreen [MVP]
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Interesting. I checked the 2 cabs files from the links in the log and
all they contained were .txt files. > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Update is not allowed to download > due to regulation. That is supposed to mean that there is so much traffic that the system's request to d/l from WU has been placed in a queue. Can you manually install updates on the systems, wanz ? If so, then I suspect the McAfee firewall is related to the issue. MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== thewanz wrote: > I am using McAffee AV and Firewall as provided by the cable company. After > opting out of MU, I then went to and ran WU. Here are the results according > the to time stamp: > > IUpdateServiceManager::RegisterServiceWithAU ----------- > 2006-11-22 13:58:27 2236 f20 COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2006-11-22 13:58:28 2236 f20 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 13:58:28 2236 f20 Misc = Process: > C:\WINDOWS\ServicePackFiles\i386\iexplore.exe > 2006-11-22 13:58:28 2236 f20 Misc = Module: C:\WINDOWS\System32\muweb.dll > 2006-11-22 13:58:28 2236 f20 Setup *********** Setup: Checking whether > self-update is required *********** > 2006-11-22 13:58:28 2236 f20 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup * IsUpdateRequired = No > 2006-11-22 13:58:28 2236 f20 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0800) =========== > 2006-11-22 13:58:28 2236 f20 Misc = Process: > C:\WINDOWS\ServicePackFiles\i386\iexplore.exe > 2006-11-22 13:58:28 2236 f20 Misc = Module: C:\WINDOWS\System32\wuweb.dll > 2006-11-22 13:58:28 2236 f20 Setup *********** Setup: Checking whether > self-update is required *********** > 2006-11-22 13:58:28 2236 f20 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 13:58:28 2236 f20 Setup * IsUpdateRequired = No > 2006-11-22 13:59:10 2236 f20 COMAPI ----------- COMAPI: > IUpdateServiceManager::UnregisterServiceWithAU ----------- > 2006-11-22 13:59:10 2236 f20 COMAPI - ServiceId = > {7971f918-a847-4430-9279-4a52d1efe18d} > 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to > update backup store > 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to > update backup store > 2006-11-22 13:59:13 2960 bac AU Cancelled download for invalidated update(s) > 2006-11-22 13:59:13 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 13:59:13 3252 b04 DtaStor WARNING: Update Service: Failed to > update backup store > 2006-11-22 13:59:13 2960 bac AU Cancelled download for invalidated update(s) > 2006-11-22 13:59:13 2960 bac AU AU Restart required.... > 2006-11-22 13:59:14 2960 bac AU ########### AU: Initializing Automatic > Updates ########### > 2006-11-22 13:59:14 2960 bac AU # Approval type: Scheduled (User preference) > 2006-11-22 13:59:14 2960 bac AU # Scheduled install day/time: Thursday at > 20:00 > 2006-11-22 13:59:14 2960 bac AU # Auto-install minor updates: Yes (User > preference) > 2006-11-22 13:59:18 2960 ae8 Report REPORT EVENT: > {D165BBBC-25CD-4151-9093-094D7C1B4FF4} 2006-11-22 > 13:59:13-0800 1 163 101 {A7E3289B-B15B-4633-AA82-52A2125DEFD8} 100 0 AutomaticUpdates Success Content Download Download canceled. > 2006-11-22 13:59:18 2960 ae8 Report REPORT EVENT: > {05B167E2-CBBF-4959-AC4F-4CFA262DD6F4} 2006-11-22 > 13:59:13-0800 1 163 101 {32F15CCE-1340-47F8-BDD8-FD97A42EDC8A} 100 0 AutomaticUpdates Success Content Download Download canceled. > 2006-11-22 13:59:39 2236 f20 Setup *********** Setup: Checking whether > self-update is required *********** > 2006-11-22 13:59:39 2236 f20 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required > version = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = > 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup Update NOT required for > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version > = 5.8.0.2469 > 2006-11-22 13:59:39 2236 f20 Setup * IsUpdateRequired = No > 2006-11-22 13:59:43 2236 f20 COMAPI ------------- > 2006-11-22 13:59:43 2236 f20 COMAPI -- START -- COMAPI: Search [ClientId = > WindowsUpdate] > 2006-11-22 13:59:43 2236 f20 COMAPI --------- > 2006-11-22 13:59:43 2236 f20 COMAPI - Online = Yes; Ignore download > priority = No > 2006-11-22 13:59:43 2236 f20 COMAPI - Criteria = "IsInstalled=0 and > IsHidden=1" > 2006-11-22 13:59:43 2236 f20 COMAPI - ServiceID = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 13:59:43 2236 f20 COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = WindowsUpdate] > 2006-11-22 13:59:43 2960 ae8 Agent ************* > 2006-11-22 13:59:43 2960 ae8 Agent ** START ** Agent: Finding updates > [CallerId = WindowsUpdate] > 2006-11-22 13:59:43 2960 ae8 Agent ********* > 2006-11-22 13:59:58 2960 ae8 PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2006-11-22 13:59:58 2960 ae8 PT + ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = > https://update.microsoft.com/v6/Clie...ce/client.asmx > 2006-11-22 14:00:12 2960 ae8 PT +++++++++++ PT: Synchronizing extended > update info +++++++++++ > 2006-11-22 14:00:12 2960 ae8 PT + ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = > https://update.microsoft.com/v6/Clie...ce/client.asmx > 2006-11-22 14:00:12 3252 b04 DtaStor WARNING: Attempted to add URL > http://www.download.windowsupdate.co...6a7e150580.cab > for file 2fYwR6Nk+XnEQwXvKFmNan4VBYA= when file has not been previously added > to the datastore > 2006-11-22 14:00:12 3252 b04 DtaStor WARNING: Attempted to add URL > http://www.download.windowsupdate.co...ca9c3d8a32.cab > for file NgKz6MrunVlEx0/bT92qypw9ijI= when file has not been previously added > to the datastore > 2006-11-22 14:00:13 2960 bac AU ############# > 2006-11-22 14:00:13 2960 bac AU ## START ## AU: Search for updates > 2006-11-22 14:00:13 2960 bac AU ######### > 2006-11-22 14:00:13 2960 bac AU <<## SUBMITTED ## AU: Search for updates > [CallId = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] > 2006-11-22 14:00:13 2960 ae8 Agent * Found 0 updates and 12 categories in > search > 2006-11-22 14:00:13 2960 ae8 Agent ********* > 2006-11-22 14:00:13 2960 ae8 Agent ** END ** Agent: Finding updates > [CallerId = WindowsUpdate] > 2006-11-22 14:00:13 2960 ae8 Agent ************* > 2006-11-22 14:00:13 2960 ae8 Agent ************* > 2006-11-22 14:00:13 2960 ae8 Agent ** START ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2006-11-22 14:00:13 2960 ae8 Agent ********* > 2006-11-22 14:00:13 2236 e00 COMAPI >>-- RESUMED -- COMAPI: Search > [ClientId = WindowsUpdate] > 2006-11-22 14:00:13 2236 e00 COMAPI - Updates found = 0 > 2006-11-22 14:00:13 2236 e00 COMAPI --------- > 2006-11-22 14:00:13 2236 e00 COMAPI -- END -- COMAPI: Search [ClientId = > WindowsUpdate] > 2006-11-22 14:00:13 2236 e00 COMAPI ------------- > 2006-11-22 14:00:13 2236 f20 COMAPI ------------- > 2006-11-22 14:00:13 2236 f20 COMAPI -- START -- COMAPI: Search [ClientId = > WindowsUpdate] > 2006-11-22 14:00:13 2236 f20 COMAPI --------- > 2006-11-22 14:00:13 2236 f20 COMAPI - Online = No; Ignore download > priority = No > 2006-11-22 14:00:13 2236 f20 COMAPI - Criteria = "IsInstalled = 0 and > IsHidden = 0" > 2006-11-22 14:00:13 2236 f20 COMAPI - ServiceID = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 14:00:13 2236 f20 COMAPI <<-- SUBMITTED -- COMAPI: Search > [ClientId = WindowsUpdate] > 2006-11-22 14:00:15 2960 ae8 Agent * Added update > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result > 2006-11-22 14:00:15 2960 ae8 Agent * Found 1 updates and 12 categories in > search > 2006-11-22 14:00:15 2960 ae8 Agent ********* > 2006-11-22 14:00:15 2960 ae8 Agent ** END ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2006-11-22 14:00:15 2960 ae8 Agent ************* > 2006-11-22 14:00:15 2960 ae8 Agent ************* > 2006-11-22 14:00:15 2960 ae8 Agent ** START ** Agent: Finding updates > [CallerId = WindowsUpdate] > 2006-11-22 14:00:15 2960 ae8 Agent ********* > 2006-11-22 14:00:15 2960 d48 AU >>## RESUMED ## AU: Search for updates > [CallId = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] > 2006-11-22 14:00:15 2960 d48 AU # 1 updates detected > 2006-11-22 14:00:15 2960 d48 AU ######### > 2006-11-22 14:00:15 2960 d48 AU ## END ## AU: Search for updates [CallId > = {B748ABB6-579A-4BA0-8AD4-6424631438E9}] > 2006-11-22 14:00:15 2960 d48 AU ############# > 2006-11-22 14:00:15 2960 d48 AU ############# > 2006-11-22 14:00:15 2960 d48 AU ## START ## AU: Download updates > 2006-11-22 14:00:15 2960 d48 AU ######### > 2006-11-22 14:00:15 2960 d48 AU # Approved updates = 1 > 2006-11-22 14:00:15 2960 d48 AU AU initiated download, updateId = > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100, callId = > {591205DC-5899-4EA5-BD08-F0E01B71C862} > 2006-11-22 14:00:15 2960 d48 AU AU setting pending client directive to > 'Download Progress' > 2006-11-22 14:00:15 2960 d48 AU # Pending download calls = 1 > 2006-11-22 14:00:15 2960 d48 AU <<## SUBMITTED ## AU: Download updates > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result > 2006-11-22 14:00:17 2960 ae8 Driver DeviceStatus: 0x180000a, > DeviceProblemNumber: 00000000 > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Added update > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result > 2006-11-22 14:00:17 2960 ae8 Agent * Found 7 updates and 12 categories in > search > 2006-11-22 14:00:17 2960 ae8 Agent ********* > 2006-11-22 14:00:17 2960 ae8 Agent ** END ** Agent: Finding updates > [CallerId = WindowsUpdate] > 2006-11-22 14:00:17 2960 ae8 Agent ************* > 2006-11-22 14:00:17 2960 ae8 DnldMgr ************* > 2006-11-22 14:00:17 2960 ae8 DnldMgr ** START ** DnldMgr: Downloading > updates [CallerId = AutomaticUpdates] > 2006-11-22 14:00:17 2960 ae8 DnldMgr ********* > 2006-11-22 14:00:17 2960 ae8 DnldMgr * Priority = 1, ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 14:00:17 2960 ae8 DnldMgr * Updates to download = 1 > 2006-11-22 14:00:17 2960 ae8 Agent * Title = Windows Internet Explorer > 7.0 for Windows XP > 2006-11-22 14:00:17 2960 ae8 Agent * UpdateId = > {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 > 2006-11-22 14:00:17 2960 ae8 Agent * Bundles 1 updates: > 2006-11-22 14:00:17 2960 ae8 Agent * > {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.100 > 2006-11-22 14:00:17 2960 ae8 DnldMgr *********** DnldMgr: Downloading > regulation Odf *********** > 2006-11-22 14:00:17 2960 ae8 DnldMgr * ServiceId = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 14:00:17 2960 ae8 DnldMgr * URL = > http://rs.update.microsoft.com/odf/v6odf.xml > 2006-11-22 14:00:17 2236 e00 COMAPI >>-- RESUMED -- COMAPI: Search > [ClientId = WindowsUpdate] > 2006-11-22 14:00:18 2236 e00 COMAPI - Updates found = 7 > 2006-11-22 14:00:18 2236 e00 COMAPI --------- > 2006-11-22 14:00:18 2236 e00 COMAPI -- END -- COMAPI: Search [ClientId = > WindowsUpdate] > 2006-11-22 14:00:18 2236 e00 COMAPI ------------- > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Odf parameters... > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Refresh interval: 1 > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate high: 10000 > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate normal: 10000 > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Accept rate low: 1800 > 2006-11-22 14:00:18 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 14:00:18 3252 b04 DtaStor WARNING: Update Service: Failed to > update backup store > 2006-11-22 14:00:18 3252 b04 DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2006-11-22 14:00:18 3252 b04 DtaStor WARNING: Update Service: Failed to > update backup store > 2006-11-22 14:00:18 2960 ae8 DnldMgr *********** DnldMgr: New download job > [UpdateId = {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.100] *********** > 2006-11-22 14:00:18 2960 ae8 DnldMgr * Update is not allowed to download > due to regulation. > 2006-11-22 14:00:18 2960 ae8 Agent ********* > 2006-11-22 14:00:18 2960 ae8 Agent ** END ** Agent: Downloading updates > [CallerId = AutomaticUpdates] > 2006-11-22 14:00:18 2960 ae8 Agent ************* > 2006-11-22 14:00:18 2960 ae8 AU AU checked download status and it changed: > Downloading is paused > 2006-11-22 14:00:18 2960 ae8 Report REPORT EVENT: > {A64330BF-4922-4791-BCD6-6583A64F5058} 2006-11-22 > 14:00:13-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items. > 2006-11-22 14:00:29 2960 bac AU No pending client directive > > Is this correct? > > "MowGreen [MVP]" wrote: > > >>Those are the last lines in the .log ? Try accessing Microsoft Update >>and then click the Change settings link in the left frame. >>Opt out of MU in the right frame and then go to Windows Update, instead. >>If the updates fail to download, then post the *last* 30 lines or so >>into your reply. >> >>There are no error messages present. I repeat >> >>>Which AV is installed and is there a 3rd party firewall being utilized ? >> >>And, is the system on a home network ? >> >> >>MowGreen [MVP 2003-2007] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >> >>thewanz wrote: >> >> >>>I looks like there is a driver problem (second to the last "Added Update"), >>>not sure what it is. Your thoughts? >>> >>>2006-11-22 11:14:24 2512 47c Misc =========== Logging initialized (build: >>>5.8.0.2469, tz: -0800) =========== >>>2006-11-22 11:14:24 2512 47c Misc = Process: C:\Program Files\Internet >>>Explorer\iexplore.exe >>>2006-11-22 11:14:24 2512 47c Misc = Module: C:\WINDOWS\system32\wuapi.dll >>>2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: >>>IUpdateServiceManager::AddService ----------- >>>2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = >>>{7971f918-a847-4430-9279-4a52d1efe18d} >>>2006-11-22 11:14:24 2512 47c COMAPI - AuthorizationCabPath = >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth .cab >>>2006-11-22 11:14:24 2656 d0c Misc =========== Logging initialized (build: >>>5.8.0.2469, tz: -0800) =========== >>>2006-11-22 11:14:24 2656 d0c Misc = Process: C:\WINDOWS\system32\wuauclt.exe >>>2006-11-22 11:14:24 2656 d0c Misc = Module: C:\WINDOWS\system32\wuaueng.dll >>>2006-11-22 11:14:24 2656 d0c DtaStor Update service properties: service >>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D} >>>2006-11-22 11:14:24 2512 47c COMAPI - Added service, URL = >>>http://update.microsoft.com/microsoftupdate/ >>>2006-11-22 11:14:24 2512 47c COMAPI ----------- COMAPI: >>>IUpdateServiceManager::RegisterServiceWithAU ----------- >>>2006-11-22 11:14:24 2512 47c COMAPI - ServiceId = >>>{7971f918-a847-4430-9279-4a52d1efe18d} >>>2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: >>>5.8.0.2469, tz: -0800) =========== >>>2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet >>>Explorer\iexplore.exe >>>2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\muweb.dll >>>2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether >>>self-update is required *********** >>>2006-11-22 11:14:25 2512 47c Setup * Inf file: >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wusetu p.inf >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version >>>= 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No >>>2006-11-22 11:14:25 2512 47c Misc =========== Logging initialized (build: >>>5.8.0.2469, tz: -0800) =========== >>>2006-11-22 11:14:25 2512 47c Misc = Process: C:\Program Files\Internet >>>Explorer\iexplore.exe >>>2006-11-22 11:14:25 2512 47c Misc = Module: C:\WINDOWS\System32\wuweb.dll >>>2006-11-22 11:14:25 2512 47c Setup *********** Setup: Checking whether >>>self-update is required *********** >>>2006-11-22 11:14:25 2512 47c Setup * Inf file: >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wusetu p.inf >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = >>>5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version >>>= 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required >>>version = 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = >>>5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup Update NOT required for >>>C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version >>>= 5.8.0.2469 >>>2006-11-22 11:14:25 2512 47c Setup * IsUpdateRequired = No >>>2006-11-22 11:14:28 2512 47c COMAPI ------------- >>>2006-11-22 11:14:28 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = >>>MicrosoftUpdate] >>>2006-11-22 11:14:28 2512 47c COMAPI --------- >>>2006-11-22 11:14:28 2512 47c COMAPI - Online = Yes; Ignore download >>>priority = No >>>2006-11-22 11:14:28 2512 47c COMAPI - Criteria = "IsInstalled=0 and >>>IsHidden=1" >>>2006-11-22 11:14:28 2512 47c COMAPI - ServiceID = >>>{7971F918-A847-4430-9279-4A52D1EFE18D} >>>2006-11-22 11:14:28 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search >>>[ClientId = MicrosoftUpdate] >>>2006-11-22 11:14:28 2960 ae8 Agent ************* >>>2006-11-22 11:14:28 2960 ae8 Agent ** START ** Agent: Finding updates >>>[CallerId = MicrosoftUpdate] >>>2006-11-22 11:14:28 2960 ae8 Agent ********* >>>2006-11-22 11:14:32 2960 ae8 PT +++++++++++ PT: Synchronizing server >>>updates +++++++++++ >>>2006-11-22 11:14:32 2960 ae8 PT + ServiceId = >>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = >>>https://update.microsoft.com/v6/Clie...ce/client.asmx >>>2006-11-22 11:15:28 2960 ae8 PT +++++++++++ PT: Synchronizing extended >>>update info +++++++++++ >>>2006-11-22 11:15:28 2960 ae8 PT + ServiceId = >>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = >>>https://update.microsoft.com/v6/Clie...ce/client.asmx >>>2006-11-22 11:15:35 2960 ae8 Agent * Found 0 updates and 23 categories in >>>search >>>2006-11-22 11:15:35 2960 ae8 Agent ********* >>>2006-11-22 11:15:35 2960 ae8 Agent ** END ** Agent: Finding updates >>>[CallerId = MicrosoftUpdate] >>>2006-11-22 11:15:35 2960 ae8 Agent ************* >>>2006-11-22 11:15:35 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search >>>[ClientId = MicrosoftUpdate] >>>2006-11-22 11:15:36 2512 c58 COMAPI - Updates found = 0 >>>2006-11-22 11:15:36 2512 c58 COMAPI --------- >>>2006-11-22 11:15:36 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = >>>MicrosoftUpdate] >>>2006-11-22 11:15:36 2512 c58 COMAPI ------------- >>>2006-11-22 11:15:36 2512 47c COMAPI ------------- >>>2006-11-22 11:15:36 2512 47c COMAPI -- START -- COMAPI: Search [ClientId = >>>MicrosoftUpdate] >>>2006-11-22 11:15:36 2512 47c COMAPI --------- >>>2006-11-22 11:15:36 2512 47c COMAPI - Online = No; Ignore download >>>priority = No >>>2006-11-22 11:15:36 2512 47c COMAPI - Criteria = "IsInstalled = 0 and >>>IsHidden = 0" >>>2006-11-22 11:15:36 2512 47c COMAPI - ServiceID = >>>{7971F918-A847-4430-9279-4A52D1EFE18D} >>>2006-11-22 11:15:36 2512 47c COMAPI <<-- SUBMITTED -- COMAPI: Search >>>[ClientId = MicrosoftUpdate] >>>2006-11-22 11:15:36 2960 ae8 Agent ************* >>>2006-11-22 11:15:36 2960 ae8 Agent ** START ** Agent: Finding updates >>>[CallerId = MicrosoftUpdate] >>>2006-11-22 11:15:36 2960 ae8 Agent ********* >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{32F15CCE-1340-47F8-BDD8-FD97A42EDC8A}.100 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{05B88C36-3F13-4969-B0B0-563032A35F32}.104 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{071A1C74-017B-4F09-A650-998B0B28D3C2}.102 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{515BF752-CC2A-46A7-9222-D81D48540B65}.100 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{D56652AA-8200-4942-9868-38C60DBA6DEB}.101 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{9D493962-0BB7-4541-AD81-F96263B4B201}.102 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{8F771EC5-FCD3-4A6B-ADA6-7D6F0927F080}.102 to search result >>>2006-11-22 11:16:30 2960 ae8 Driver DeviceStatus: 0x180000a, >>>DeviceProblemNumber: 00000000 >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{17E5E990-CCA3-40DA-8C65-9A8F34E797CE}.100 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Added update >>>{A7E3289B-B15B-4633-AA82-52A2125DEFD8}.100 to search result >>>2006-11-22 11:16:30 2960 ae8 Agent * Found 9 updates and 23 categories in >>>search >>>2006-11-22 11:16:30 2960 ae8 Agent ********* >>>2006-11-22 11:16:30 2960 ae8 Agent ** END ** Agent: Finding updates >>>[CallerId = MicrosoftUpdate] >>>2006-11-22 11:16:30 2960 ae8 Agent ************* >>>2006-11-22 11:16:30 2960 ae8 Report REPORT EVENT: >>>{3EF761D9-18A4-4E42-B75B-CB420A7EBCC0} 2006-11-22 >>>11:15:35-0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items. >>>2006-11-22 11:16:30 2512 c58 COMAPI >>-- RESUMED -- COMAPI: Search >>>[ClientId = MicrosoftUpdate] >>>2006-11-22 11:16:30 2512 c58 COMAPI - Updates found = 9 >>>2006-11-22 11:16:30 2512 c58 COMAPI --------- >>>2006-11-22 11:16:30 2512 c58 COMAPI -- END -- COMAPI: Search [ClientId = >>>MicrosoftUpdate] >>>2006-11-22 11:16:30 2512 c58 COMAPI ------------- >>> >>> >>>"MowGreen [MVP]" wrote: >>> >>> >>> >>>>Please post the last 30 -40 lines of the Windows Update.log located in >>>>%windir% >>>>Which AV is installed and is there a 3rd party firewall being utilized ? >>>> >>>> >>>>MowGreen [MVP 2003-2007] >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>>thewanz wrote: >>>> >>>> >>>> >>>>>hello, >>>>>has anyone ever encountered a break like this when running WU: >>>>>STACK_TEXT: >>>>>0013c3a8 7c80ee07 00630048 00000000 00630034 >>>>>ntdll!RtlEnterCriticalSection+0x8d >>>>>WARNING: Stack unwind information not available. Following frames may be >>>>>wrong. >>>>>0013c3f4 0ffeb9c4 00630034 00000000 02926ad0 kernel32!FindClose+0x30 >>>>>0013c408 0ffed6c1 0294190c 00000020 029418f0 rsaenh!FreeContainerInfo+0xb9 >>>>>0013c4f0 0ffdd53e 00000001 02926ad0 00000020 rsaenh!ReadContainerInfo+0x477 >>>>>0013c518 0ffdeb3e 029418f0 02926ad0 00000028 rsaenh!OpenUserKeyGroup+0x24 >>>>>0013c564 0ffded6e 0298a350 00000028 0013c59c rsaenh!NTagLogonUser+0x23a >>>>>0013c588 77de8307 0013c5e4 0298a350 00000028 rsaenh!CPAcquireContext+0x34 >>>>>0013c650 77de8675 0013c728 0298a350 029f3738 >>>>>ADVAPI32!CryptAcquireContextA+0x619 >>>>> >>>>>0013c6b8 06721088 0013c728 001bc108 066acc90 >>>>>ADVAPI32!CryptAcquireContextW+0xa4 >>>>>0013c820 066ef4db 0013c904 0013cb10 0013caa8 >>>>>LegitCheckControl!DllUnregisterServ >>>>>er+0x65898 >>>>>0013c824 0013c904 0013cb10 0013caa8 0013cad0 >>>>>LegitCheckControl!DllUnregisterServ >>>>>er+0x33ceb >>>>>0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 >>>>>0013c904 00000000 00000000 00000000 00000000 0x13cb10 >>>>> >>>>> >>>>>FOLLOWUP_IP: >>>>>rsaenh!FreeContainerInfo+b9 >>>>>0ffeb9c4 5f pop edi >>>>> >>>>>SYMBOL_STACK_INDEX: 2 >>>>> >>>>>SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 >>>>> >>>>>FOLLOWUP_NAME: MachineOwner >>>>> >>>>>MODULE_NAME: rsaenh >>>>> >>>>>IMAGE_NAME: rsaenh.dll >>>>> >>>>>DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 >>>>> >>>>>STACK_COMMAND: ~0s ; kb >>>>> >>>>>FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 >>>>> >>>>>BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 >>>>> >>>>>Followup: MachineOwner >>>>>--------- >>>>>How do I solve this dilema? I've re-registered the cryptography dlls and >>>>>windows update dlls and still get this break. >>>>> >>>>>thx in advance, >>>>>wnz >>>> |
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Robert Aldwinckle
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"thewanz" <> wrote in message
news 69D8904-E3C4-44AA-89A4-...> hello, > has anyone ever encountered a break like this when running WU: .... > LegitCheckControl!DllUnregisterServ Perhaps. Mow might remember whether he ever followed up on this <EG> http://www.microsoft.com/communities...854&sloc=en-us <quote> AHA ... now I see the legitcheck.hta when opting for the Alternative Method. Apparently "something" is preventing some folks from either running scripts or installing the ActiveX. Now, to track down the culprit ... </quote> Good luck Robert Aldwinckle --- |
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MowGreen [MVP]
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Yup, and I'm betting it's the McAfee AV/firewall preventing ActiveX or
scripts from running > I am using McAffee AV and Firewall as provided by the cable company. MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== Robert Aldwinckle wrote: > "thewanz" <> wrote in message > news 69D8904-E3C4-44AA-89A4-...> >>hello, >>has anyone ever encountered a break like this when running WU: > > ... > >>LegitCheckControl!DllUnregisterServ > > > > Perhaps. Mow might remember whether he ever followed up on this <EG> > > > http://www.microsoft.com/communities...854&sloc=en-us > > <quote> > AHA ... now I see the legitcheck.hta when opting for the Alternative > Method. Apparently "something" is preventing some folks from either > running scripts or installing the ActiveX. > Now, to track down the culprit ... > </quote> > > > Good luck > > Robert Aldwinckle > --- > > |
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thewanz
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I finally remembered how to attach an ntsd debugger the iexplore process,
then did a !analyze -v and got this result: Problem Description: When I try to run Windows Update, IE6 blows up: 0:000> !analyze -v ************************************************** ***************************** * * * Exception Analysis * * * ************************************************** ***************************** FAULTING_IP: ntdll!RtlEnterCriticalSection+11 7c901016 f0ff4204 lock inc dword ptr [edx+4] EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff) ExceptionAddress: 7c901016 (ntdll!RtlEnterCriticalSection+0x00000011) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000001 Parameter[1]: 0063004c Attempt to write to address 0063004c FAULTING_THREAD: 000004c4 DEFAULT_BUCKET_ID: STRING_DEREFERENCE PROCESS_NAME: iexplore.exe ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memo ry at "0x%08lx". The memory could not be "%s". WRITE_ADDRESS: 0063004c BUGCHECK_STR: ACCESS_VIOLATION LAST_CONTROL_TRANSFER: from 7c80ee07 to 7c901016 STACK_TEXT: 0013c3a8 7c80ee07 00630048 00000000 00630034 ntdll!RtlEnterCriticalSection+0x11 WARNING: Stack unwind information not available. Following frames may be wrong. 0013c3f4 0ffeb9c4 00630034 00000000 046214e8 kernel32!FindClose+0x30 0013c408 0ffed6c1 04584cfc 00000020 04584ce0 rsaenh!FreeContainerInfo+0xb9 0013c4f0 0ffdd53e 00000001 046214e8 00000020 rsaenh!ReadContainerInfo+0x477 0013c518 0ffdeb3e 04584ce0 046214e8 00000028 rsaenh!OpenUserKeyGroup+0x24 0013c564 0ffded6e 0463ccd8 00000028 0013c59c rsaenh!NTagLogonUser+0x23a 0013c588 77de8307 0013c5e4 0463ccd8 00000028 rsaenh!CPAcquireContext+0x34 0013c650 77de8675 0013c728 0463ccd8 0463cc78 ADVAPI32!CryptAcquireContextA+0x619 0013c6b8 08331088 0013c728 045723c0 082bcc90 ADVAPI32!CryptAcquireContextW+0xa4 0013c820 082ff4db 0013c904 0013cb10 0013caa8 LegitCheckControl!DllUnregisterServ er+0x65898 0013c824 0013c904 0013cb10 0013caa8 0013cad0 LegitCheckControl!DllUnregisterServ er+0x33ceb 0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 0013c904 00000000 00000000 00000000 00000000 0x13cb10 FOLLOWUP_IP: rsaenh!FreeContainerInfo+b9 0ffeb9c4 5f pop edi SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 FOLLOWUP_NAME: MachineOwner MODULE_NAME: rsaenh IMAGE_NAME: rsaenh.dll DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 STACK_COMMAND: ~0s ; kb FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 Followup: MachineOwner --------- Operating System:WindowsXP Even with McAfee turned off, the behavior is the same, the break happens in the same place. Is there a reg setting in the cryptography section that could have gotten whacked? I do recall attempting to disable wgatray.exe; one of the steps told me to delete a key from the registry. Any thoughts? "MowGreen [MVP]" wrote: > Yup, and I'm betting it's the McAfee AV/firewall preventing ActiveX or > scripts from running > > I am using McAffee AV and Firewall as provided by the cable company. > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > Robert Aldwinckle wrote: > > > "thewanz" <> wrote in message > > news 69D8904-E3C4-44AA-89A4-...> > > >>hello, > >>has anyone ever encountered a break like this when running WU: > > > > ... > > > >>LegitCheckControl!DllUnregisterServ > > > > > > > > Perhaps. Mow might remember whether he ever followed up on this <EG> > > > > > > http://www.microsoft.com/communities...854&sloc=en-us > > > > <quote> > > AHA ... now I see the legitcheck.hta when opting for the Alternative > > Method. Apparently "something" is preventing some folks from either > > running scripts or installing the ActiveX. > > Now, to track down the culprit ... > > </quote> > > > > > > Good luck > > > > Robert Aldwinckle > > --- > > > > > |
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MowGreen [MVP]
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(Access violation) is an issue with Permissions in a reg key, wanz.
Are you stating that just accessing WU throws that error ? >> I do recall attempting to disable wgatray.exe; >> one of the steps told me to delete a key from the registry. And of course, you exported the key before deleting it, right ? MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== thewanz wrote: > I finally remembered how to attach an ntsd debugger the iexplore process, > then did a !analyze -v and got this result: > Problem Description: When I try to run Windows Update, IE6 blows up: > > 0:000> !analyze -v > ************************************************** ***************************** > * * > * Exception Analysis * > * * > ************************************************** ***************************** > > > FAULTING_IP: > ntdll!RtlEnterCriticalSection+11 > 7c901016 f0ff4204 lock inc dword ptr [edx+4] > > EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff) > ExceptionAddress: 7c901016 (ntdll!RtlEnterCriticalSection+0x00000011) > ExceptionCode: c0000005 (Access violation) > ExceptionFlags: 00000000 > NumberParameters: 2 > Parameter[0]: 00000001 > Parameter[1]: 0063004c > Attempt to write to address 0063004c > > FAULTING_THREAD: 000004c4 > > DEFAULT_BUCKET_ID: STRING_DEREFERENCE > > PROCESS_NAME: iexplore.exe > > ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced > memo > ry at "0x%08lx". The memory could not be "%s". > > WRITE_ADDRESS: 0063004c > > BUGCHECK_STR: ACCESS_VIOLATION > > LAST_CONTROL_TRANSFER: from 7c80ee07 to 7c901016 > > STACK_TEXT: > 0013c3a8 7c80ee07 00630048 00000000 00630034 > ntdll!RtlEnterCriticalSection+0x11 > WARNING: Stack unwind information not available. Following frames may be > wrong. > 0013c3f4 0ffeb9c4 00630034 00000000 046214e8 kernel32!FindClose+0x30 > 0013c408 0ffed6c1 04584cfc 00000020 04584ce0 rsaenh!FreeContainerInfo+0xb9 > 0013c4f0 0ffdd53e 00000001 046214e8 00000020 rsaenh!ReadContainerInfo+0x477 > 0013c518 0ffdeb3e 04584ce0 046214e8 00000028 rsaenh!OpenUserKeyGroup+0x24 > 0013c564 0ffded6e 0463ccd8 00000028 0013c59c rsaenh!NTagLogonUser+0x23a > 0013c588 77de8307 0013c5e4 0463ccd8 00000028 rsaenh!CPAcquireContext+0x34 > 0013c650 77de8675 0013c728 0463ccd8 0463cc78 > ADVAPI32!CryptAcquireContextA+0x619 > > 0013c6b8 08331088 0013c728 045723c0 082bcc90 > ADVAPI32!CryptAcquireContextW+0xa4 > 0013c820 082ff4db 0013c904 0013cb10 0013caa8 > LegitCheckControl!DllUnregisterServ > er+0x65898 > 0013c824 0013c904 0013cb10 0013caa8 0013cad0 > LegitCheckControl!DllUnregisterServ > er+0x33ceb > 0013c828 0013cb10 0013caa8 0013cad0 00000000 0x13c904 > 0013c904 00000000 00000000 00000000 00000000 0x13cb10 > > > FOLLOWUP_IP: > rsaenh!FreeContainerInfo+b9 > 0ffeb9c4 5f pop edi > > SYMBOL_STACK_INDEX: 2 > > SYMBOL_NAME: rsaenh!FreeContainerInfo+b9 > > FOLLOWUP_NAME: MachineOwner > > MODULE_NAME: rsaenh > > IMAGE_NAME: rsaenh.dll > > DEBUG_FLR_IMAGE_TIMESTAMP: 40eb5d28 > > STACK_COMMAND: ~0s ; kb > > FAILURE_BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > BUCKET_ID: ACCESS_VIOLATION_rsaenh!FreeContainerInfo+b9 > > Followup: MachineOwner > --------- > Operating System:WindowsXP > > > Even with McAfee turned off, the behavior is the same, the break happens in > the same place. Is there a reg setting in the cryptography section that > could have gotten whacked? I do recall attempting to disable wgatray.exe; > one of the steps told me to delete a key from the registry. > > Any thoughts? > > "MowGreen [MVP]" wrote: > > >>Yup, and I'm betting it's the McAfee AV/firewall preventing ActiveX or >>scripts from running >> >>>I am using McAffee AV and Firewall as provided by the cable company. >> >>MowGreen [MVP 2003-2007] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >> >>Robert Aldwinckle wrote: >> >> >>>"thewanz" <> wrote in message >>>news 69D8904-E3C4-44AA-89A4-...>>> >>> >>>>hello, >>>>has anyone ever encountered a break like this when running WU: >>> >>>... >>> >>> >>>>LegitCheckControl!DllUnregisterServ >>> >>> >>> >>>Perhaps. Mow might remember whether he ever followed up on this <EG> >>> >>> >>>http://www.microsoft.com/communities...854&sloc=en-us >>> >>><quote> >>> AHA ... now I see the legitcheck.hta when opting for the Alternative >>> Method. Apparently "something" is preventing some folks from either >>> running scripts or installing the ActiveX. >>> Now, to track down the culprit ... >>></quote> >>> >>> >>>Good luck >>> >>>Robert Aldwinckle >>>--- >>> >>> >> |
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| rsaenh.dll kills IE 6.0.2900.2180 | thewanz | Windows Update | 6 | 11-28-2006 02:18 AM |
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