Avast found adware, can't remove.

All scans come up negative except for Avast (free). It finds a file
"C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but I
can't figure out how to remove it. Within the program I keep getting an
error message "Access denied."

Thanks,
Ed
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD

On Thu, 31 Jul 2008 19:42:53 -0400, Ed H wrote:

> All scans come up negative except for Avast (free). It finds a file
> "C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but I
> can't figure out how to remove it. Within the program I keep getting an
> error message "Access denied."
>

Try:
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html

Good luck

Ed H wrote:

> All scans come up negative except for Avast (free). It finds a file
> "C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but I
> can't figure out how to remove it. Within the program I keep getting an
> error message "Access denied."

The file is a browser redirector, normally from a legitimate source such as
Dell and/or Google. The browser redirector bit is probably why Avast is
picking it up. I'd just tell Avast to ignore it. If you are really unsure,
send a copy of the file to Virus Total:

http://www.virustotal.com/

Look on Avast's site for where/how to submit a file that you think is a
false-positive, too. It would be worth sending it to them.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thanks Malke, you're correct. Do you know why I couldn't delete it? That
really made me suspicious. Avast couldn't do it nor could I by hand. Even
tried in safe mode.
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD





"Malke" <> wrote in message
news:%...
> Ed H wrote:
>
>> All scans come up negative except for Avast (free). It finds a file
>> "C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but
>> I
>> can't figure out how to remove it. Within the program I keep getting an
>> error message "Access denied."
>
> The file is a browser redirector, normally from a legitimate source such
> as
> Dell and/or Google. The browser redirector bit is probably why Avast is
> picking it up. I'd just tell Avast to ignore it. If you are really unsure,
> send a copy of the file to Virus Total:
>
> http://www.virustotal.com/
>
> Look on Avast's site for where/how to submit a file that you think is a
> false-positive, too. It would be worth sending it to them.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>

Most probably because it is a protected file and it is from Dell

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Ed H" <> wrote in message news:%...
> Thanks Malke, you're correct. Do you know why I couldn't delete it? That
> really made me suspicious. Avast couldn't do it nor could I by hand. Even
> tried in safe mode.
> --
>
> Windows Vista Home Premium 64-BIT SP1
> Intel Core 2 Duo CPU T5550 @ 1.83GHz
> 4.00 GB RAM
> 300 GB HDD
>
>
>
>
>
> "Malke" <> wrote in message
> news:%...
>> Ed H wrote:
>>
>>> All scans come up negative except for Avast (free). It finds a file
>>> "C:/windows/system32/BAE.dll" and says it is "win32:adware-gen [Adw]"but
>>> I
>>> can't figure out how to remove it. Within the program I keep getting an
>>> error message "Access denied."
>>
>> The file is a browser redirector, normally from a legitimate source such
>> as
>> Dell and/or Google. The browser redirector bit is probably why Avast is
>> picking it up. I'd just tell Avast to ignore it. If you are really unsure,
>> send a copy of the file to Virus Total:
>>
>> http://www.virustotal.com/
>>
>> Look on Avast's site for where/how to submit a file that you think is a
>> false-positive, too. It would be worth sending it to them.
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> FAQ - http://www.elephantboycomputers.com/#FAQ
>>
>

Ed H wrote:

> Thanks Malke, you're correct. Do you know why I couldn't delete it? That
> really made me suspicious. Avast couldn't do it nor could I by hand. Even
> tried in safe mode.

Probably because it is in use. If you have a Dell, you can usually find it
in the Programs & Features Control Panel applet and it can be uninstalled
from there. Otherwise, I'd just leave it alone. If you really feel you want
to delete it, I'd do it from an elevated command prompt.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thanks, all set.

Ed


"Malke" <> wrote in message
news:u8tW%23$...
> Ed H wrote:
>
>> Thanks Malke, you're correct. Do you know why I couldn't delete it? That
>> really made me suspicious. Avast couldn't do it nor could I by hand. Even
>> tried in safe mode.
>
> Probably because it is in use. If you have a Dell, you can usually find it
> in the Programs & Features Control Panel applet and it can be uninstalled
> from there. Otherwise, I'd just leave it alone. If you really feel you
> want
> to delete it, I'd do it from an elevated command prompt.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>