Axim-X51v and WMDC Sync Issue: Not Connected

I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5 on it.
Twice before WMDC was able to connect to my PDA and sync everything fine.
Then at some point, it randomly stops connecting to my device. I've tried all
the suggestions here on this newsgroup and Google to fix the issue, to no
avail. The only way I've fixed this is to do a hard reset and wipe my PDA
back to factory default settings. I'd really like to solve this issue rather
than wipe my device. As it is only a temporary fix. And at some random time
in about two weeks from now WMDC will do this again. My thinking is that WMDC
is doing something to a setting in the PDA, because the PDA will not be
discovered by my Windows XP computer either. I'm not sure what. I don't have
any registry viewing software on the Axim so I can't see what is going on in
the registry, if anything.

I've tried everything from turning on/off Advanced networking in the PDA
Uninstalling/ Reinstalling WMDC
Deleting partnerships in WMDC
Soft reset of the device. In/Out of the cradle
Plugging directly into USB port on the PC instead of USB hub
Plugging/unplugging AC/DC power adapter of the cradle.

I know that if I hard reset the device, WMDC will find it. It's just
aggravating not knowing what has changed. Perhaps after I hard reset this
time, you guys can recommend some software to install that will let me
troubleshoot this from the PDA side.

Hi,
Did you check the firewall to ensure that WMDC is allowed to use TCP/IP?
What error are you seeing when you try to connect?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"MPOMPEY" <> wrote in message
news:77F5BADD-4F38-4F5A-8629-...
> I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5 on
> it.
> Twice before WMDC was able to connect to my PDA and sync everything fine.
> Then at some point, it randomly stops connecting to my device. I've tried
> all
> the suggestions here on this newsgroup and Google to fix the issue, to no
> avail. The only way I've fixed this is to do a hard reset and wipe my PDA
> back to factory default settings. I'd really like to solve this issue
> rather
> than wipe my device. As it is only a temporary fix. And at some random
> time
> in about two weeks from now WMDC will do this again. My thinking is that
> WMDC
> is doing something to a setting in the PDA, because the PDA will not be
> discovered by my Windows XP computer either. I'm not sure what. I don't
> have
> any registry viewing software on the Axim so I can't see what is going on
> in
> the registry, if anything.
>
> I've tried everything from turning on/off Advanced networking in the PDA
> Uninstalling/ Reinstalling WMDC
> Deleting partnerships in WMDC
> Soft reset of the device. In/Out of the cradle
> Plugging directly into USB port on the PC instead of USB hub
> Plugging/unplugging AC/DC power adapter of the cradle.
>
> I know that if I hard reset the device, WMDC will find it. It's just
> aggravating not knowing what has changed. Perhaps after I hard reset this
> time, you guys can recommend some software to install that will let me
> troubleshoot this from the PDA side.

Thanks for responding Chris. I have the firewall turned off completely, no
change.

"Chris De Herrera" wrote:

> Hi,
> Did you check the firewall to ensure that WMDC is allowed to use TCP/IP?
> What error are you seeing when you try to connect?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> Windows Mobile Device Center FAQs -
> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> ActiveSync Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>
> "MPOMPEY" <> wrote in message
> news:77F5BADD-4F38-4F5A-8629-...
> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5 on
> > it.
> > Twice before WMDC was able to connect to my PDA and sync everything fine.
> > Then at some point, it randomly stops connecting to my device. I've tried
> > all
> > the suggestions here on this newsgroup and Google to fix the issue, to no
> > avail. The only way I've fixed this is to do a hard reset and wipe my PDA
> > back to factory default settings. I'd really like to solve this issue
> > rather
> > than wipe my device. As it is only a temporary fix. And at some random
> > time
> > in about two weeks from now WMDC will do this again. My thinking is that
> > WMDC
> > is doing something to a setting in the PDA, because the PDA will not be
> > discovered by my Windows XP computer either. I'm not sure what. I don't
> > have
> > any registry viewing software on the Axim so I can't see what is going on
> > in
> > the registry, if anything.
> >
> > I've tried everything from turning on/off Advanced networking in the PDA
> > Uninstalling/ Reinstalling WMDC
> > Deleting partnerships in WMDC
> > Soft reset of the device. In/Out of the cradle
> > Plugging directly into USB port on the PC instead of USB hub
> > Plugging/unplugging AC/DC power adapter of the cradle.
> >
> > I know that if I hard reset the device, WMDC will find it. It's just
> > aggravating not knowing what has changed. Perhaps after I hard reset this
> > time, you guys can recommend some software to install that will let me
> > troubleshoot this from the PDA side.
>
>
>

Hi,
What is the exact error you see?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"MPOMPEY" <> wrote in message
news:3CBF3152-0284-4E94-BBC9-...
> Thanks for responding Chris. I have the firewall turned off completely, no
> change.
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Did you check the firewall to ensure that WMDC is allowed to use TCP/IP?
>> What error are you seeing when you try to connect?
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> Windows Mobile Device Center FAQs -
>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> ActiveSync Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>
>> "MPOMPEY" <> wrote in message
>> news:77F5BADD-4F38-4F5A-8629-...
>> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5 on
>> > it.
>> > Twice before WMDC was able to connect to my PDA and sync everything
>> > fine.
>> > Then at some point, it randomly stops connecting to my device. I've
>> > tried
>> > all
>> > the suggestions here on this newsgroup and Google to fix the issue, to
>> > no
>> > avail. The only way I've fixed this is to do a hard reset and wipe my
>> > PDA
>> > back to factory default settings. I'd really like to solve this issue
>> > rather
>> > than wipe my device. As it is only a temporary fix. And at some random
>> > time
>> > in about two weeks from now WMDC will do this again. My thinking is
>> > that
>> > WMDC
>> > is doing something to a setting in the PDA, because the PDA will not be
>> > discovered by my Windows XP computer either. I'm not sure what. I don't
>> > have
>> > any registry viewing software on the Axim so I can't see what is going
>> > on
>> > in
>> > the registry, if anything.
>> >
>> > I've tried everything from turning on/off Advanced networking in the
>> > PDA
>> > Uninstalling/ Reinstalling WMDC
>> > Deleting partnerships in WMDC
>> > Soft reset of the device. In/Out of the cradle
>> > Plugging directly into USB port on the PC instead of USB hub
>> > Plugging/unplugging AC/DC power adapter of the cradle.
>> >
>> > I know that if I hard reset the device, WMDC will find it. It's just
>> > aggravating not knowing what has changed. Perhaps after I hard reset
>> > this
>> > time, you guys can recommend some software to install that will let me
>> > troubleshoot this from the PDA side.
>>
>>
>>

Chris, there is no error message displayed. WMDC says "Not Connected" even
though the device is sitting in the cradle. I've checked in Device Manager
and the computer detects the device because it shows up underneath Network
Adapters as "Microsoft Windows Mobile Remote Adapter." If I turn off advanced
networking on the Axim PDA, then the device will show up as Dell Axim USB
underneath Mobile Devices. Once this situation occurs the PDA cannot be seen
by either my Vista or my XP machines. It looks like something is happening on
the Axim side that is preventing the connection from happening. Once I do a
hard reset and completely wipe the device, it can be seen again.

"Chris De Herrera" wrote:

> Hi,
> What is the exact error you see?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> Windows Mobile Device Center FAQs -
> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> ActiveSync Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>
> "MPOMPEY" <> wrote in message
> news:3CBF3152-0284-4E94-BBC9-...
> > Thanks for responding Chris. I have the firewall turned off completely, no
> > change.
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> Did you check the firewall to ensure that WMDC is allowed to use TCP/IP?
> >> What error are you seeing when you try to connect?
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.tabletpctalk.com
> >> http://www.pocketpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> Windows Mobile Device Center FAQs -
> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> ActiveSync Troubleshooting Guide -
> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >>
> >> "MPOMPEY" <> wrote in message
> >> news:77F5BADD-4F38-4F5A-8629-...
> >> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5 on
> >> > it.
> >> > Twice before WMDC was able to connect to my PDA and sync everything
> >> > fine.
> >> > Then at some point, it randomly stops connecting to my device. I've
> >> > tried
> >> > all
> >> > the suggestions here on this newsgroup and Google to fix the issue, to
> >> > no
> >> > avail. The only way I've fixed this is to do a hard reset and wipe my
> >> > PDA
> >> > back to factory default settings. I'd really like to solve this issue
> >> > rather
> >> > than wipe my device. As it is only a temporary fix. And at some random
> >> > time
> >> > in about two weeks from now WMDC will do this again. My thinking is
> >> > that
> >> > WMDC
> >> > is doing something to a setting in the PDA, because the PDA will not be
> >> > discovered by my Windows XP computer either. I'm not sure what. I don't
> >> > have
> >> > any registry viewing software on the Axim so I can't see what is going
> >> > on
> >> > in
> >> > the registry, if anything.
> >> >
> >> > I've tried everything from turning on/off Advanced networking in the
> >> > PDA
> >> > Uninstalling/ Reinstalling WMDC
> >> > Deleting partnerships in WMDC
> >> > Soft reset of the device. In/Out of the cradle
> >> > Plugging directly into USB port on the PC instead of USB hub
> >> > Plugging/unplugging AC/DC power adapter of the cradle.
> >> >
> >> > I know that if I hard reset the device, WMDC will find it. It's just
> >> > aggravating not knowing what has changed. Perhaps after I hard reset
> >> > this
> >> > time, you guys can recommend some software to install that will let me
> >> > troubleshoot this from the PDA side.
> >>
> >>
> >>
>
>
>

Hi,
Are you able to get an IP address for the Axim when it connects? You can
tell by using the command Route Print at a dos prompt.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"MPOMPEY" <> wrote in message
news:E7416F00-D7C2-41D5-8CD0-...
> Chris, there is no error message displayed. WMDC says "Not Connected" even
> though the device is sitting in the cradle. I've checked in Device Manager
> and the computer detects the device because it shows up underneath Network
> Adapters as "Microsoft Windows Mobile Remote Adapter." If I turn off
> advanced
> networking on the Axim PDA, then the device will show up as Dell Axim USB
> underneath Mobile Devices. Once this situation occurs the PDA cannot be
> seen
> by either my Vista or my XP machines. It looks like something is happening
> on
> the Axim side that is preventing the connection from happening. Once I do
> a
> hard reset and completely wipe the device, it can be seen again.
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> What is the exact error you see?
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> Windows Mobile Device Center FAQs -
>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> ActiveSync Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>
>> "MPOMPEY" <> wrote in message
>> news:3CBF3152-0284-4E94-BBC9-...
>> > Thanks for responding Chris. I have the firewall turned off completely,
>> > no
>> > change.
>> >
>> > "Chris De Herrera" wrote:
>> >
>> >> Hi,
>> >> Did you check the firewall to ensure that WMDC is allowed to use
>> >> TCP/IP?
>> >> What error are you seeing when you try to connect?
>> >>
>> >>
>> >> --
>> >> Chris De Herrera
>> >> http://www.pocketpcfaq.com
>> >> http://www.tabletpctalk.com
>> >> http://www.pocketpctalk.com
>> >> http://www.mobilitytalk.com
>> >>
>> >> Windows Mobile Device Center FAQs -
>> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> >> ActiveSync Troubleshooting Guide -
>> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>> >>
>> >> "MPOMPEY" <> wrote in message
>> >> news:77F5BADD-4F38-4F5A-8629-...
>> >> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5
>> >> > on
>> >> > it.
>> >> > Twice before WMDC was able to connect to my PDA and sync everything
>> >> > fine.
>> >> > Then at some point, it randomly stops connecting to my device. I've
>> >> > tried
>> >> > all
>> >> > the suggestions here on this newsgroup and Google to fix the issue,
>> >> > to
>> >> > no
>> >> > avail. The only way I've fixed this is to do a hard reset and wipe
>> >> > my
>> >> > PDA
>> >> > back to factory default settings. I'd really like to solve this
>> >> > issue
>> >> > rather
>> >> > than wipe my device. As it is only a temporary fix. And at some
>> >> > random
>> >> > time
>> >> > in about two weeks from now WMDC will do this again. My thinking is
>> >> > that
>> >> > WMDC
>> >> > is doing something to a setting in the PDA, because the PDA will not
>> >> > be
>> >> > discovered by my Windows XP computer either. I'm not sure what. I
>> >> > don't
>> >> > have
>> >> > any registry viewing software on the Axim so I can't see what is
>> >> > going
>> >> > on
>> >> > in
>> >> > the registry, if anything.
>> >> >
>> >> > I've tried everything from turning on/off Advanced networking in the
>> >> > PDA
>> >> > Uninstalling/ Reinstalling WMDC
>> >> > Deleting partnerships in WMDC
>> >> > Soft reset of the device. In/Out of the cradle
>> >> > Plugging directly into USB port on the PC instead of USB hub
>> >> > Plugging/unplugging AC/DC power adapter of the cradle.
>> >> >
>> >> > I know that if I hard reset the device, WMDC will find it. It's just
>> >> > aggravating not knowing what has changed. Perhaps after I hard reset
>> >> > this
>> >> > time, you guys can recommend some software to install that will let
>> >> > me
>> >> > troubleshoot this from the PDA side.
>> >>
>> >>
>> >>
>>
>>
>>

I've done the Print Route Command, but I can't really tell which one belongs
to the Axim. I've pasted the results from the cmd window below.

Interface List
11 ...80 00 60 0f e8 00 ...... Microsoft Windows Mobile Remote Adapter
8 ...00 11 43 02 b2 10 ...... Broadcom NetXtreme 57xx Gigabit Controller
1 ........................... Software Loopback Interface 1
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
10 ...00 00 00 00 00 00 00 e0 isatap.pyninc.org
12 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
================================================== =========================

IPv4 Route Table
================================================== =========================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.1.1.1 10.1.1.28 20
10.1.1.0 255.255.255.0 On-link 10.1.1.28 276
10.1.1.28 255.255.255.255 On-link 10.1.1.28 276
10.1.1.255 255.255.255.255 On-link 10.1.1.28 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.2.0 255.255.255.0 On-link 169.254.2.2 286
169.254.2.2 255.255.255.255 On-link 169.254.2.2 286
169.254.2.255 255.255.255.255 On-link 169.254.2.2 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.1.1.28 276
224.0.0.0 240.0.0.0 On-link 169.254.2.2 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.1.1.28 276
255.255.255.255 255.255.255.255 On-link 169.254.2.2 286
================================================== =========================
Persistent Routes:
None

IPv6 Route Table
================================================== =========================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
8 276 fe80::/64 On-link
10 281 fe80::5efe:10.1.1.28/128 On-link
12 296 fe80::5efe:169.254.2.2/128
On-link
8 276 fe80::c52e:86e6:f42a:1fc5/128
On-link
1 306 ff00::/8 On-link
8 276 ff00::/8 On-link
================================================== =========================
Persistent Routes:
None

F:\Users\mpompey.PYNINC>

"Chris De Herrera" wrote:

> Hi,
> Are you able to get an IP address for the Axim when it connects? You can
> tell by using the command Route Print at a dos prompt.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> Windows Mobile Device Center FAQs -
> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> ActiveSync Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>
> "MPOMPEY" <> wrote in message
> news:E7416F00-D7C2-41D5-8CD0-...
> > Chris, there is no error message displayed. WMDC says "Not Connected" even
> > though the device is sitting in the cradle. I've checked in Device Manager
> > and the computer detects the device because it shows up underneath Network
> > Adapters as "Microsoft Windows Mobile Remote Adapter." If I turn off
> > advanced
> > networking on the Axim PDA, then the device will show up as Dell Axim USB
> > underneath Mobile Devices. Once this situation occurs the PDA cannot be
> > seen
> > by either my Vista or my XP machines. It looks like something is happening
> > on
> > the Axim side that is preventing the connection from happening. Once I do
> > a
> > hard reset and completely wipe the device, it can be seen again.
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> What is the exact error you see?
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.tabletpctalk.com
> >> http://www.pocketpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> Windows Mobile Device Center FAQs -
> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> ActiveSync Troubleshooting Guide -
> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >>
> >> "MPOMPEY" <> wrote in message
> >> news:3CBF3152-0284-4E94-BBC9-...
> >> > Thanks for responding Chris. I have the firewall turned off completely,
> >> > no
> >> > change.
> >> >
> >> > "Chris De Herrera" wrote:
> >> >
> >> >> Hi,
> >> >> Did you check the firewall to ensure that WMDC is allowed to use
> >> >> TCP/IP?
> >> >> What error are you seeing when you try to connect?
> >> >>
> >> >>
> >> >> --
> >> >> Chris De Herrera
> >> >> http://www.pocketpcfaq.com
> >> >> http://www.tabletpctalk.com
> >> >> http://www.pocketpctalk.com
> >> >> http://www.mobilitytalk.com
> >> >>
> >> >> Windows Mobile Device Center FAQs -
> >> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> >> ActiveSync Troubleshooting Guide -
> >> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >> >>
> >> >> "MPOMPEY" <> wrote in message
> >> >> news:77F5BADD-4F38-4F5A-8629-...
> >> >> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with WM5
> >> >> > on
> >> >> > it.
> >> >> > Twice before WMDC was able to connect to my PDA and sync everything
> >> >> > fine.
> >> >> > Then at some point, it randomly stops connecting to my device. I've
> >> >> > tried
> >> >> > all
> >> >> > the suggestions here on this newsgroup and Google to fix the issue,
> >> >> > to
> >> >> > no
> >> >> > avail. The only way I've fixed this is to do a hard reset and wipe
> >> >> > my
> >> >> > PDA
> >> >> > back to factory default settings. I'd really like to solve this
> >> >> > issue
> >> >> > rather
> >> >> > than wipe my device. As it is only a temporary fix. And at some
> >> >> > random
> >> >> > time
> >> >> > in about two weeks from now WMDC will do this again. My thinking is
> >> >> > that
> >> >> > WMDC
> >> >> > is doing something to a setting in the PDA, because the PDA will not
> >> >> > be
> >> >> > discovered by my Windows XP computer either. I'm not sure what. I
> >> >> > don't
> >> >> > have
> >> >> > any registry viewing software on the Axim so I can't see what is
> >> >> > going
> >> >> > on
> >> >> > in
> >> >> > the registry, if anything.
> >> >> >
> >> >> > I've tried everything from turning on/off Advanced networking in the
> >> >> > PDA
> >> >> > Uninstalling/ Reinstalling WMDC
> >> >> > Deleting partnerships in WMDC
> >> >> > Soft reset of the device. In/Out of the cradle
> >> >> > Plugging directly into USB port on the PC instead of USB hub
> >> >> > Plugging/unplugging AC/DC power adapter of the cradle.
> >> >> >
> >> >> > I know that if I hard reset the device, WMDC will find it. It's just
> >> >> > aggravating not knowing what has changed. Perhaps after I hard reset
> >> >> > this
> >> >> > time, you guys can recommend some software to install that will let
> >> >> > me
> >> >> > troubleshoot this from the PDA side.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Hi,
The Axim is able to send the PC an IP address. To me it looks like Teredo
Tunneling may be causing a conflict - it is a VPN.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"MPOMPEY" <> wrote in message
news:33527B59-4982-42EE-B79B-...
> I've done the Print Route Command, but I can't really tell which one
> belongs
> to the Axim. I've pasted the results from the cmd window below.
>
> Interface List
> 11 ...80 00 60 0f e8 00 ...... Microsoft Windows Mobile Remote Adapter
> 8 ...00 11 43 02 b2 10 ...... Broadcom NetXtreme 57xx Gigabit Controller
> 1 ........................... Software Loopback Interface 1
> 9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
> 10 ...00 00 00 00 00 00 00 e0 isatap.pyninc.org
> 12 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
> ================================================== =========================
>
> IPv4 Route Table
> ================================================== =========================
> Active Routes:
> Network Destination Netmask Gateway Interface
> Metric
> 0.0.0.0 0.0.0.0 10.1.1.1 10.1.1.28 20
> 10.1.1.0 255.255.255.0 On-link 10.1.1.28 276
> 10.1.1.28 255.255.255.255 On-link 10.1.1.28 276
> 10.1.1.255 255.255.255.255 On-link 10.1.1.28 276
> 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
> 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
> 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
> 169.254.2.0 255.255.255.0 On-link 169.254.2.2 286
> 169.254.2.2 255.255.255.255 On-link 169.254.2.2 286
> 169.254.2.255 255.255.255.255 On-link 169.254.2.2 286
> 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
> 224.0.0.0 240.0.0.0 On-link 10.1.1.28 276
> 224.0.0.0 240.0.0.0 On-link 169.254.2.2 286
> 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
> 255.255.255.255 255.255.255.255 On-link 10.1.1.28 276
> 255.255.255.255 255.255.255.255 On-link 169.254.2.2 286
> ================================================== =========================
> Persistent Routes:
> None
>
> IPv6 Route Table
> ================================================== =========================
> Active Routes:
> If Metric Network Destination Gateway
> 1 306 ::1/128 On-link
> 8 276 fe80::/64 On-link
> 10 281 fe80::5efe:10.1.1.28/128 On-link
> 12 296 fe80::5efe:169.254.2.2/128
> On-link
> 8 276 fe80::c52e:86e6:f42a:1fc5/128
> On-link
> 1 306 ff00::/8 On-link
> 8 276 ff00::/8 On-link
> ================================================== =========================
> Persistent Routes:
> None
>
> F:\Users\mpompey.PYNINC>
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Are you able to get an IP address for the Axim when it connects? You can
>> tell by using the command Route Print at a dos prompt.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> Windows Mobile Device Center FAQs -
>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> ActiveSync Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>
>> "MPOMPEY" <> wrote in message
>> news:E7416F00-D7C2-41D5-8CD0-...
>> > Chris, there is no error message displayed. WMDC says "Not Connected"
>> > even
>> > though the device is sitting in the cradle. I've checked in Device
>> > Manager
>> > and the computer detects the device because it shows up underneath
>> > Network
>> > Adapters as "Microsoft Windows Mobile Remote Adapter." If I turn off
>> > advanced
>> > networking on the Axim PDA, then the device will show up as Dell Axim
>> > USB
>> > underneath Mobile Devices. Once this situation occurs the PDA cannot be
>> > seen
>> > by either my Vista or my XP machines. It looks like something is
>> > happening
>> > on
>> > the Axim side that is preventing the connection from happening. Once I
>> > do
>> > a
>> > hard reset and completely wipe the device, it can be seen again.
>> >
>> > "Chris De Herrera" wrote:
>> >
>> >> Hi,
>> >> What is the exact error you see?
>> >>
>> >>
>> >> --
>> >> Chris De Herrera
>> >> http://www.pocketpcfaq.com
>> >> http://www.tabletpctalk.com
>> >> http://www.pocketpctalk.com
>> >> http://www.mobilitytalk.com
>> >>
>> >> Windows Mobile Device Center FAQs -
>> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> >> ActiveSync Troubleshooting Guide -
>> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>> >>
>> >> "MPOMPEY" <> wrote in message
>> >> news:3CBF3152-0284-4E94-BBC9-...
>> >> > Thanks for responding Chris. I have the firewall turned off
>> >> > completely,
>> >> > no
>> >> > change.
>> >> >
>> >> > "Chris De Herrera" wrote:
>> >> >
>> >> >> Hi,
>> >> >> Did you check the firewall to ensure that WMDC is allowed to use
>> >> >> TCP/IP?
>> >> >> What error are you seeing when you try to connect?
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Chris De Herrera
>> >> >> http://www.pocketpcfaq.com
>> >> >> http://www.tabletpctalk.com
>> >> >> http://www.pocketpctalk.com
>> >> >> http://www.mobilitytalk.com
>> >> >>
>> >> >> Windows Mobile Device Center FAQs -
>> >> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> >> >> ActiveSync Troubleshooting Guide -
>> >> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>> >> >>
>> >> >> "MPOMPEY" <> wrote in message
>> >> >> news:77F5BADD-4F38-4F5A-8629-...
>> >> >> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with
>> >> >> > WM5
>> >> >> > on
>> >> >> > it.
>> >> >> > Twice before WMDC was able to connect to my PDA and sync
>> >> >> > everything
>> >> >> > fine.
>> >> >> > Then at some point, it randomly stops connecting to my device.
>> >> >> > I've
>> >> >> > tried
>> >> >> > all
>> >> >> > the suggestions here on this newsgroup and Google to fix the
>> >> >> > issue,
>> >> >> > to
>> >> >> > no
>> >> >> > avail. The only way I've fixed this is to do a hard reset and
>> >> >> > wipe
>> >> >> > my
>> >> >> > PDA
>> >> >> > back to factory default settings. I'd really like to solve this
>> >> >> > issue
>> >> >> > rather
>> >> >> > than wipe my device. As it is only a temporary fix. And at some
>> >> >> > random
>> >> >> > time
>> >> >> > in about two weeks from now WMDC will do this again. My thinking
>> >> >> > is
>> >> >> > that
>> >> >> > WMDC
>> >> >> > is doing something to a setting in the PDA, because the PDA will
>> >> >> > not
>> >> >> > be
>> >> >> > discovered by my Windows XP computer either. I'm not sure what. I
>> >> >> > don't
>> >> >> > have
>> >> >> > any registry viewing software on the Axim so I can't see what is
>> >> >> > going
>> >> >> > on
>> >> >> > in
>> >> >> > the registry, if anything.
>> >> >> >
>> >> >> > I've tried everything from turning on/off Advanced networking in
>> >> >> > the
>> >> >> > PDA
>> >> >> > Uninstalling/ Reinstalling WMDC
>> >> >> > Deleting partnerships in WMDC
>> >> >> > Soft reset of the device. In/Out of the cradle
>> >> >> > Plugging directly into USB port on the PC instead of USB hub
>> >> >> > Plugging/unplugging AC/DC power adapter of the cradle.
>> >> >> >
>> >> >> > I know that if I hard reset the device, WMDC will find it. It's
>> >> >> > just
>> >> >> > aggravating not knowing what has changed. Perhaps after I hard
>> >> >> > reset
>> >> >> > this
>> >> >> > time, you guys can recommend some software to install that will
>> >> >> > let
>> >> >> > me
>> >> >> > troubleshoot this from the PDA side.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Teredo Tunneling? Where is this located? I can't find it on the Axim at all.
How do I modify its settings?

"Chris De Herrera" wrote:

> Hi,
> The Axim is able to send the PC an IP address. To me it looks like Teredo
> Tunneling may be causing a conflict - it is a VPN.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> Windows Mobile Device Center FAQs -
> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> ActiveSync Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>
> "MPOMPEY" <> wrote in message
> news:33527B59-4982-42EE-B79B-...
> > I've done the Print Route Command, but I can't really tell which one
> > belongs
> > to the Axim. I've pasted the results from the cmd window below.
> >
> > Interface List
> > 11 ...80 00 60 0f e8 00 ...... Microsoft Windows Mobile Remote Adapter
> > 8 ...00 11 43 02 b2 10 ...... Broadcom NetXtreme 57xx Gigabit Controller
> > 1 ........................... Software Loopback Interface 1
> > 9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
> > 10 ...00 00 00 00 00 00 00 e0 isatap.pyninc.org
> > 12 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
> > ================================================== =========================
> >
> > IPv4 Route Table
> > ================================================== =========================
> > Active Routes:
> > Network Destination Netmask Gateway Interface
> > Metric
> > 0.0.0.0 0.0.0.0 10.1.1.1 10.1.1.28 20
> > 10.1.1.0 255.255.255.0 On-link 10.1.1.28 276
> > 10.1.1.28 255.255.255.255 On-link 10.1.1.28 276
> > 10.1.1.255 255.255.255.255 On-link 10.1.1.28 276
> > 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
> > 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
> > 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
> > 169.254.2.0 255.255.255.0 On-link 169.254.2.2 286
> > 169.254.2.2 255.255.255.255 On-link 169.254.2.2 286
> > 169.254.2.255 255.255.255.255 On-link 169.254.2.2 286
> > 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
> > 224.0.0.0 240.0.0.0 On-link 10.1.1.28 276
> > 224.0.0.0 240.0.0.0 On-link 169.254.2.2 286
> > 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
> > 255.255.255.255 255.255.255.255 On-link 10.1.1.28 276
> > 255.255.255.255 255.255.255.255 On-link 169.254.2.2 286
> > ================================================== =========================
> > Persistent Routes:
> > None
> >
> > IPv6 Route Table
> > ================================================== =========================
> > Active Routes:
> > If Metric Network Destination Gateway
> > 1 306 ::1/128 On-link
> > 8 276 fe80::/64 On-link
> > 10 281 fe80::5efe:10.1.1.28/128 On-link
> > 12 296 fe80::5efe:169.254.2.2/128
> > On-link
> > 8 276 fe80::c52e:86e6:f42a:1fc5/128
> > On-link
> > 1 306 ff00::/8 On-link
> > 8 276 ff00::/8 On-link
> > ================================================== =========================
> > Persistent Routes:
> > None
> >
> > F:\Users\mpompey.PYNINC>
> >
> > "Chris De Herrera" wrote:
> >
> >> Hi,
> >> Are you able to get an IP address for the Axim when it connects? You can
> >> tell by using the command Route Print at a dos prompt.
> >>
> >>
> >> --
> >> Chris De Herrera
> >> http://www.pocketpcfaq.com
> >> http://www.tabletpctalk.com
> >> http://www.pocketpctalk.com
> >> http://www.mobilitytalk.com
> >>
> >> Windows Mobile Device Center FAQs -
> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> ActiveSync Troubleshooting Guide -
> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >>
> >> "MPOMPEY" <> wrote in message
> >> news:E7416F00-D7C2-41D5-8CD0-...
> >> > Chris, there is no error message displayed. WMDC says "Not Connected"
> >> > even
> >> > though the device is sitting in the cradle. I've checked in Device
> >> > Manager
> >> > and the computer detects the device because it shows up underneath
> >> > Network
> >> > Adapters as "Microsoft Windows Mobile Remote Adapter." If I turn off
> >> > advanced
> >> > networking on the Axim PDA, then the device will show up as Dell Axim
> >> > USB
> >> > underneath Mobile Devices. Once this situation occurs the PDA cannot be
> >> > seen
> >> > by either my Vista or my XP machines. It looks like something is
> >> > happening
> >> > on
> >> > the Axim side that is preventing the connection from happening. Once I
> >> > do
> >> > a
> >> > hard reset and completely wipe the device, it can be seen again.
> >> >
> >> > "Chris De Herrera" wrote:
> >> >
> >> >> Hi,
> >> >> What is the exact error you see?
> >> >>
> >> >>
> >> >> --
> >> >> Chris De Herrera
> >> >> http://www.pocketpcfaq.com
> >> >> http://www.tabletpctalk.com
> >> >> http://www.pocketpctalk.com
> >> >> http://www.mobilitytalk.com
> >> >>
> >> >> Windows Mobile Device Center FAQs -
> >> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> >> ActiveSync Troubleshooting Guide -
> >> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >> >>
> >> >> "MPOMPEY" <> wrote in message
> >> >> news:3CBF3152-0284-4E94-BBC9-...
> >> >> > Thanks for responding Chris. I have the firewall turned off
> >> >> > completely,
> >> >> > no
> >> >> > change.
> >> >> >
> >> >> > "Chris De Herrera" wrote:
> >> >> >
> >> >> >> Hi,
> >> >> >> Did you check the firewall to ensure that WMDC is allowed to use
> >> >> >> TCP/IP?
> >> >> >> What error are you seeing when you try to connect?
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >> Chris De Herrera
> >> >> >> http://www.pocketpcfaq.com
> >> >> >> http://www.tabletpctalk.com
> >> >> >> http://www.pocketpctalk.com
> >> >> >> http://www.mobilitytalk.com
> >> >> >>
> >> >> >> Windows Mobile Device Center FAQs -
> >> >> >> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
> >> >> >> ActiveSync Troubleshooting Guide -
> >> >> >> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
> >> >> >>
> >> >> >> "MPOMPEY" <> wrote in message
> >> >> >> news:77F5BADD-4F38-4F5A-8629-...
> >> >> >> > I'm running Vista Ultimate and I have a Dell Axim-X51v PDA, with
> >> >> >> > WM5
> >> >> >> > on
> >> >> >> > it.
> >> >> >> > Twice before WMDC was able to connect to my PDA and sync
> >> >> >> > everything
> >> >> >> > fine.
> >> >> >> > Then at some point, it randomly stops connecting to my device.
> >> >> >> > I've
> >> >> >> > tried
> >> >> >> > all
> >> >> >> > the suggestions here on this newsgroup and Google to fix the
> >> >> >> > issue,
> >> >> >> > to
> >> >> >> > no
> >> >> >> > avail. The only way I've fixed this is to do a hard reset and
> >> >> >> > wipe
> >> >> >> > my
> >> >> >> > PDA
> >> >> >> > back to factory default settings. I'd really like to solve this
> >> >> >> > issue
> >> >> >> > rather
> >> >> >> > than wipe my device. As it is only a temporary fix. And at some
> >> >> >> > random
> >> >> >> > time
> >> >> >> > in about two weeks from now WMDC will do this again. My thinking
> >> >> >> > is
> >> >> >> > that
> >> >> >> > WMDC
> >> >> >> > is doing something to a setting in the PDA, because the PDA will
> >> >> >> > not
> >> >> >> > be
> >> >> >> > discovered by my Windows XP computer either. I'm not sure what. I
> >> >> >> > don't
> >> >> >> > have
> >> >> >> > any registry viewing software on the Axim so I can't see what is
> >> >> >> > going
> >> >> >> > on
> >> >> >> > in
> >> >> >> > the registry, if anything.
> >> >> >> >
> >> >> >> > I've tried everything from turning on/off Advanced networking in
> >> >> >> > the
> >> >> >> > PDA
> >> >> >> > Uninstalling/ Reinstalling WMDC
> >> >> >> > Deleting partnerships in WMDC
> >> >> >> > Soft reset of the device. In/Out of the cradle
> >> >> >> > Plugging directly into USB port on the PC instead of USB hub
> >> >> >> > Plugging/unplugging AC/DC power adapter of the cradle.
> >> >> >> >
> >> >> >> > I know that if I hard reset the device, WMDC will find it. It's
> >> >> >> > just
> >> >> >> > aggravating not knowing what has changed. Perhaps after I hard
> >> >> >> > reset
> >> >> >> > this
> >> >> >> > time, you guys can recommend some software to install that will
> >> >> >> > let
> >> >> >> > me
> >> >> >> > troubleshoot this from the PDA side.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>