Back-up error 5634 - Need help eliminating directory

07-27-2006

We have back-up issues with our scheduled back-ups failing when using the
backup-wizad in SBS2003 Standard.

The reason the back-up fails is because of the badmail directory as
indicated in the log posted below.

The backup failures started occuring immediatly after I installed the
TrendMicro antivirus suite on the server. I can't de-select this directory in
the wizard, however if I use NTBACKUP, I can deselect the directory and it
appeared to back-up just fine but the problem is that I cannot keep my
settings and can't define a schedule. Can someone help me?

Thanks,

7/23/2006 11:00 PM
-------------------------------
Date: 7/23/2006
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m normal /j
"Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small Business
Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup03.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
11:00 PM"

Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
11:00 PM"

Backup Type: Normal

Backup started on 7/23/2006 at 11:26 PM.
Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0001f00522121112005000000FC.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0001f213509051120050000007D.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0002e3737083009200500000007.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0003e081204151020050000001F.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0004e0909082810200500000037.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0004e56420617112005000000E1.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0005d54581622112005000000FF.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0005d590809081120050000009B.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0005d5932082609200500000009.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0006d47400910112005000000AD.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0007d3638091510200500000026.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0007d380718221220050000018D.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0007d4053071910200500000008.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0008c10411111112005000000BD.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0008c47411117112005000000E3.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0009c55121011112005000000BC.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0009c5547152311200500000105.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000bb0923111110200500000004.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000cb0529102110200500000002.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000cb2336082410200500000013.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000cb3441092610200500000026.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000da4153071910200500000009.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000da42411117112005000000E2.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000ea36110918112005000000E7.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\000fa175800051120050000007C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00119050508121020050000000B.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001193438091510200500000025.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00119413600021120050000005C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001285146082309200500000003.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001480143030810200500000009.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001570906081110200500000003.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00167483809081020050000000F.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001675209200111200500000059.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001675211090110200500000002.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001e41102080710200500000001.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001e42529102110200500000003.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001f40812080310200500000007.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001f417111015112005000000DC.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001f4513410031120050000006A.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\001f45856072510200500000022.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00203190110081120050000009C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002132941092210200500000004.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002220215112909200500000002.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002220422031110200500000001.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002225136090411200500000078.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00232425720011120050000005A.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00242062008141020050000001B.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00242233209121020050000000D.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002424124072510200500000020.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0025100191216112005000000E0.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002612733080610200500000004.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002613734080610200500000006.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002613817100211200500000062.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002615040090211200500000061.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00280090308081020050000000E.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00280092117310120060000030C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\00280140609201020050000000C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0028040241521112005000000FA.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002804619090411200500000076.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002805546091810200500000004.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0029f10220909112005000000A3.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0029f36330711112005000000B6.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af06100914112005000000D0.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af3232071310200500000010.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af40321622112005000000FE.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af4547072710200500000030.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af4950072910200500000044.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002af5033082809200500000016.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002bf4226080510200500000005.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002ce3441092210200500000005.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002ce4815082710200500000031.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002ee17431421112005000000F8.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002ee4401092110200500000001.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\002fd5219090411200500000077.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0030d06100914112005000000D1.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0030d3027081810200500000003.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0030d305809071120050000008C.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0031c1032081310200500000012.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0031c5024081710200500000029.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0032c0436132109200500000001.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0034b241208141020050000001A.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0034b56512121112005000000FB.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0035b091408201020050000000B.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0035b4224072510200500000021.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\0037a0415112909200500000003.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\003992723050310200500000006.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\003b90744090410200500000013.BAD" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
1\BadMail\003d8312319201220050000017E.BAD" - skipped.
Reason: Access is denied.

Backup completed on 7/24/2006 at 5:24 AM.
Directories: 3778
Files: 58501
Bytes: 19,038,307,151
Time: 5 hours, 57 minutes, and 32 seconds
Backup (via shadow copy) of "E: SEAGATE"
Backup set #2 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
11:00 PM"

Backup Type: Normal

Backup started on 7/24/2006 at 5:24 AM.
Backup completed on 7/24/2006 at 5:24 AM.
Directories: 5
Files: 2
Bytes: 17,769
Time: 1 second
Backup (via shadow copy) of "System State"
Backup set #3 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
11:00 PM"

Backup Type: Copy

Backup started on 7/24/2006 at 5:24 AM.
Backup completed on 7/24/2006 at 5:32 AM.
Directories: 225
Files: 2678
Bytes: 498,449,378
Time: 8 minutes and 13 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: E:\Backup Files\Small Business Server Backup
(01).bkf

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Verify started on 7/24/2006 at 5:32 AM.
Verify completed on 7/24/2006 at 5:50 AM.
Directories: 3778
Files: 58501
Different: 0
Bytes: 19,038,307,151
Time: 17 minutes and 40 seconds

Verify of "E:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Verify started on 7/24/2006 at 5:50 AM.
Verify completed on 7/24/2006 at 5:50 AM.
Directories: 5
Files: 2
Different: 0
Bytes: 17,769
Time: 1 second

Verify of "System State"
Backup set #3 on media #1
Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
Verify started on 7/24/2006 at 5:50 AM.
Verify completed on 7/24/2006 at 5:50 AM.
Directories: 225
Files: 2678
Different: 0
Bytes: 498,449,378
Time: 25 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Monday, July 24, 2006 5:50 AM
Backup Runner finished.

07-27-2006

First, although you are getting errors on backing up those particular files,
that does not mean that the backup itself is bad.

Second, why are you not cleaning out your badmail directory? that would cure
your problems. Microsoft has a KB article on doing it. Here's my post on how
to do it:
http://msmvps.com/blogs/kwsupport/ar...4/01/4555.aspx

--
Kevin Weilbacher [SBS-MVP]
"The days pass by so quickly now, the nights are seldom long"

"GTP" <> wrote in message
news:163378AC-0404-4935-8754-...
> We have back-up issues with our scheduled back-ups failing when using the
> backup-wizad in SBS2003 Standard.
>
> The reason the back-up fails is because of the badmail directory as
> indicated in the log posted below.
>
> The backup failures started occuring immediatly after I installed the
> TrendMicro antivirus suite on the server. I can't de-select this directory
> in
> the wizard, however if I use NTBACKUP, I can deselect the directory and it
> appeared to back-up just fine but the problem is that I cannot keep my
> settings and can't define a schedule. Can someone help me?
>
> Thanks,
>
>
> 7/23/2006 11:00 PM
> -------------------------------
> Date: 7/23/2006
> Time: 11:00 PM
> User: SYSTEM
> -------------------------------
>
> Backup Runner started.
> Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
> Windows
> Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
> Backup
> created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m normal /j
> "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small Business
> Server Backup (01).bkf" /UM
> NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup03.log
> =====================<BEGIN NTBACKUP LOG FILE>=====================
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
> 11:00 PM"
>
> Backup (via shadow copy) of "C: "
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
> 11:00 PM"
>
> Backup Type: Normal
>
> Backup started on 7/23/2006 at 11:26 PM.
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0001f00522121112005000000FC.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0001f213509051120050000007D.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0002e3737083009200500000007.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0003e081204151020050000001F.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0004e0909082810200500000037.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0004e56420617112005000000E1.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0005d54581622112005000000FF.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0005d590809081120050000009B.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0005d5932082609200500000009.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0006d47400910112005000000AD.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0007d3638091510200500000026.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0007d380718221220050000018D.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0007d4053071910200500000008.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0008c10411111112005000000BD.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0008c47411117112005000000E3.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0009c55121011112005000000BC.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0009c5547152311200500000105.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000bb0923111110200500000004.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000cb0529102110200500000002.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000cb2336082410200500000013.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000cb3441092610200500000026.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000da4153071910200500000009.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000da42411117112005000000E2.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000ea36110918112005000000E7.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\000fa175800051120050000007C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00119050508121020050000000B.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001193438091510200500000025.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00119413600021120050000005C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001285146082309200500000003.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001480143030810200500000009.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001570906081110200500000003.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00167483809081020050000000F.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001675209200111200500000059.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001675211090110200500000002.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001e41102080710200500000001.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001e42529102110200500000003.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001f40812080310200500000007.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001f417111015112005000000DC.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001f4513410031120050000006A.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\001f45856072510200500000022.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00203190110081120050000009C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002132941092210200500000004.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002220215112909200500000002.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002220422031110200500000001.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002225136090411200500000078.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00232425720011120050000005A.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00242062008141020050000001B.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00242233209121020050000000D.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002424124072510200500000020.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0025100191216112005000000E0.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002612733080610200500000004.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002613734080610200500000006.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002613817100211200500000062.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002615040090211200500000061.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00280090308081020050000000E.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00280092117310120060000030C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\00280140609201020050000000C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0028040241521112005000000FA.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002804619090411200500000076.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002805546091810200500000004.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0029f10220909112005000000A3.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0029f36330711112005000000B6.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af06100914112005000000D0.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af3232071310200500000010.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af40321622112005000000FE.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af4547072710200500000030.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af4950072910200500000044.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002af5033082809200500000016.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002bf4226080510200500000005.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002ce3441092210200500000005.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002ce4815082710200500000031.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002ee17431421112005000000F8.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002ee4401092110200500000001.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\002fd5219090411200500000077.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0030d06100914112005000000D1.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0030d3027081810200500000003.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0030d305809071120050000008C.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0031c1032081310200500000012.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0031c5024081710200500000029.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0032c0436132109200500000001.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0034b241208141020050000001A.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0034b56512121112005000000FB.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0035b091408201020050000000B.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0035b4224072510200500000021.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\0037a0415112909200500000003.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\003992723050310200500000006.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\003b90744090410200500000013.BAD" - skipped.
> Reason: Access is denied.
>
>
> Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
> 1\BadMail\003d8312319201220050000017E.BAD" - skipped.
> Reason: Access is denied.
>
>
> Backup completed on 7/24/2006 at 5:24 AM.
> Directories: 3778
> Files: 58501
> Bytes: 19,038,307,151
> Time: 5 hours, 57 minutes, and 32 seconds
> Backup (via shadow copy) of "E: SEAGATE"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
> 11:00 PM"
>
> Backup Type: Normal
>
> Backup started on 7/24/2006 at 5:24 AM.
> Backup completed on 7/24/2006 at 5:24 AM.
> Directories: 5
> Files: 2
> Bytes: 17,769
> Time: 1 second
> Backup (via shadow copy) of "System State"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
> 11:00 PM"
>
> Backup Type: Copy
>
> Backup started on 7/24/2006 at 5:24 AM.
> Backup completed on 7/24/2006 at 5:32 AM.
> Directories: 225
> Files: 2678
> Bytes: 498,449,378
> Time: 8 minutes and 13 seconds
>
> ----------------------
>
> Verify Status
> Operation: Verify After Backup
> Active backup destination: File
> Active backup destination: E:\Backup Files\Small Business Server Backup
> (01).bkf
>
> Verify of "C:"
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Verify started on 7/24/2006 at 5:32 AM.
> Verify completed on 7/24/2006 at 5:50 AM.
> Directories: 3778
> Files: 58501
> Different: 0
> Bytes: 19,038,307,151
> Time: 17 minutes and 40 seconds
>
> Verify of "E:"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Verify started on 7/24/2006 at 5:50 AM.
> Verify completed on 7/24/2006 at 5:50 AM.
> Directories: 5
> Files: 2
> Different: 0
> Bytes: 17,769
> Time: 1 second
>
> Verify of "System State"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> Verify started on 7/24/2006 at 5:50 AM.
> Verify completed on 7/24/2006 at 5:50 AM.
> Directories: 225
> Files: 2678
> Different: 0
> Bytes: 498,449,378
> Time: 25 seconds
>
> ----------------------
>
> =======================<END NTBACKUP LOG FILE>=====================
> NTBackup finished the backup with errors.
>
> For more information about failed backups, see the article on
> troubleshooting your backup at the following Web page:
> http://go.microsoft.com/fwlink/?LinkId=18414
>
> Backup ended at Monday, July 24, 2006 5:50 AM
> Backup Runner finished.
>
>
>

07-28-2006

Hi GTP,

Thanks for posting here.

From your problem description, I understand this issue to be: the SBS
backup wizard failed due to some files cannot be accessed.

According to your situation, this issue is may caused by that Trend has
scan mechanism which prevent the system to access these files, so the
backup failed. Although, the best solution is contact Trend support center
to troubleshoot this question. I would still be glad to deliver you the
following information and I hope it could help.

I. Clear the bad mail folder C:\Program
Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this folder are
useless.

II. Configure Trend to exclude this folder for scanning and check if this
will help.

III. Re-run the SBS backup wizard. In the Backup Data summery page, please
click "Exclude folders" button and choose C:\Program
Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.

In addition, I would like you to send me (v-) following
logs and I will also check your system for you to see if there is any error.

Please gather the latest NTbackup, SBS Backuprunner logs and Application
log, compress them to a ZIP file, and then send it to us for analysis:

1) Application, System logs around time of failure

2) The Backupxx.log files in the folder 'C:\Documents and
Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data'.

Note: Before reproduce the problem, please open NTBACKUP, click
"Tools"->"Options" and then check "Detailed" on the "Backup Log" tab. Then
reproduce this issue and send the backup log to me (Tools->Report).

3) The Sbsbackuplog0x.log files which can be located under the
folder '%sbsprogramdir%\Support\Backup Logs'.

If you have any questions or concerns related to this issue, please let me
know.

I appreciate your time and look forward to hearing from you.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Back-up error 5634 - Need help eliminating directory
| thread-index: Acaxk3vu3aFtXP1CRoyXYUfdFyOeLQ==
| X-WBNR-Posting-Host: 64.58.175.61
| From: =?Utf-8?B?R1RQ?= <>
| Subject: Back-up error 5634 - Need help eliminating directory
| Date: Thu, 27 Jul 2006 08:44:02 -0700
| Lines: 575
| Message-ID: <163378AC-0404-4935-8754->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:284821
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| We have back-up issues with our scheduled back-ups failing when using the
| backup-wizad in SBS2003 Standard.
|
| The reason the back-up fails is because of the badmail directory as
| indicated in the log posted below.
|
| The backup failures started occuring immediatly after I installed the
| TrendMicro antivirus suite on the server. I can't de-select this
directory in
| the wizard, however if I use NTBACKUP, I can deselect the directory and
it
| appeared to back-up just fine but the problem is that I cannot keep my
| settings and can't define a schedule. Can someone help me?
|
| Thanks,
|
|
| 7/23/2006 11:00 PM
| -------------------------------
| Date: 7/23/2006
| Time: 11:00 PM
| User: SYSTEM
| -------------------------------
|
| Backup Runner started.
| Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
Windows
| Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup
| created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m normal
/j
| "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small
Business
| Server Backup (01).bkf" /UM
| NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
| Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup03.log
| =====================<BEGIN NTBACKUP LOG FILE>=====================
| Backup Status
| Operation: Backup
| Active backup destination: File
| Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
| 11:00 PM"
|
| Backup (via shadow copy) of "C: "
| Backup set #1 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
| 11:00 PM"
|
| Backup Type: Normal
|
| Backup started on 7/23/2006 at 11:26 PM.
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0001f00522121112005000000FC.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0001f213509051120050000007D.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0002e3737083009200500000007.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0003e081204151020050000001F.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0004e0909082810200500000037.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0004e56420617112005000000E1.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0005d54581622112005000000FF.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0005d590809081120050000009B.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0005d5932082609200500000009.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0006d47400910112005000000AD.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0007d3638091510200500000026.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0007d380718221220050000018D.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0007d4053071910200500000008.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0008c10411111112005000000BD.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0008c47411117112005000000E3.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0009c55121011112005000000BC.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0009c5547152311200500000105.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000bb0923111110200500000004.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000cb0529102110200500000002.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000cb2336082410200500000013.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000cb3441092610200500000026.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000da4153071910200500000009.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000da42411117112005000000E2.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000ea36110918112005000000E7.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\000fa175800051120050000007C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00119050508121020050000000B.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001193438091510200500000025.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00119413600021120050000005C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001285146082309200500000003.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001480143030810200500000009.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001570906081110200500000003.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00167483809081020050000000F.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001675209200111200500000059.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001675211090110200500000002.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001e41102080710200500000001.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001e42529102110200500000003.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001f40812080310200500000007.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001f417111015112005000000DC.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001f4513410031120050000006A.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\001f45856072510200500000022.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00203190110081120050000009C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002132941092210200500000004.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002220215112909200500000002.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002220422031110200500000001.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002225136090411200500000078.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00232425720011120050000005A.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00242062008141020050000001B.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00242233209121020050000000D.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002424124072510200500000020.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0025100191216112005000000E0.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002612733080610200500000004.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002613734080610200500000006.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002613817100211200500000062.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002615040090211200500000061.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00280090308081020050000000E.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00280092117310120060000030C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\00280140609201020050000000C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0028040241521112005000000FA.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002804619090411200500000076.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002805546091810200500000004.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0029f10220909112005000000A3.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0029f36330711112005000000B6.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af06100914112005000000D0.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af3232071310200500000010.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af40321622112005000000FE.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af4547072710200500000030.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af4950072910200500000044.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002af5033082809200500000016.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002bf4226080510200500000005.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002ce3441092210200500000005.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002ce4815082710200500000031.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002ee17431421112005000000F8.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002ee4401092110200500000001.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\002fd5219090411200500000077.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0030d06100914112005000000D1.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0030d3027081810200500000003.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0030d305809071120050000008C.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0031c1032081310200500000012.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0031c5024081710200500000029.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0032c0436132109200500000001.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0034b241208141020050000001A.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0034b56512121112005000000FB.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0035b091408201020050000000B.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0035b4224072510200500000021.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\0037a0415112909200500000003.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\003992723050310200500000006.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\003b90744090410200500000013.BAD" - skipped.
| Reason: Access is denied.
|
|
| Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| 1\BadMail\003d8312319201220050000017E.BAD" - skipped.
| Reason: Access is denied.
|
|
| Backup completed on 7/24/2006 at 5:24 AM.
| Directories: 3778
| Files: 58501
| Bytes: 19,038,307,151
| Time: 5 hours, 57 minutes, and 32 seconds
| Backup (via shadow copy) of "E: SEAGATE"
| Backup set #2 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
| 11:00 PM"
|
| Backup Type: Normal
|
| Backup started on 7/24/2006 at 5:24 AM.
| Backup completed on 7/24/2006 at 5:24 AM.
| Directories: 5
| Files: 2
| Bytes: 17,769
| Time: 1 second
| Backup (via shadow copy) of "System State"
| Backup set #3 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Media name: "Small Business Server Backup (01).bkf created 7/23/2006 at
| 11:00 PM"
|
| Backup Type: Copy
|
| Backup started on 7/24/2006 at 5:24 AM.
| Backup completed on 7/24/2006 at 5:32 AM.
| Directories: 225
| Files: 2678
| Bytes: 498,449,378
| Time: 8 minutes and 13 seconds
|
| ----------------------
|
| Verify Status
| Operation: Verify After Backup
| Active backup destination: File
| Active backup destination: E:\Backup Files\Small Business Server Backup
| (01).bkf
|
| Verify of "C:"
| Backup set #1 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Verify started on 7/24/2006 at 5:32 AM.
| Verify completed on 7/24/2006 at 5:50 AM.
| Directories: 3778
| Files: 58501
| Different: 0
| Bytes: 19,038,307,151
| Time: 17 minutes and 40 seconds
|
| Verify of "E:"
| Backup set #2 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Verify started on 7/24/2006 at 5:50 AM.
| Verify completed on 7/24/2006 at 5:50 AM.
| Directories: 5
| Files: 2
| Different: 0
| Bytes: 17,769
| Time: 1 second
|
| Verify of "System State"
| Backup set #3 on media #1
| Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| Verify started on 7/24/2006 at 5:50 AM.
| Verify completed on 7/24/2006 at 5:50 AM.
| Directories: 225
| Files: 2678
| Different: 0
| Bytes: 498,449,378
| Time: 25 seconds
|
| ----------------------
|
| =======================<END NTBACKUP LOG FILE>=====================
| NTBackup finished the backup with errors.
|
| For more information about failed backups, see the article on
| troubleshooting your backup at the following Web page:
| http://go.microsoft.com/fwlink/?LinkId=18414
|
| Backup ended at Monday, July 24, 2006 5:50 AM
| Backup Runner finished.
|
|
|
|

07-31-2006

Thank you for the reply. I did as Kevin and you suggested by clearing the
badmail folder.

I excluded the badmail folder in the TrendMicro product.

Microsoft Back-up wizard will not let me exclude the badmail folder. It
states that the folder is a system folder and is used for other programs.

Is there another way to exclude this folder?

Thanks,
Greg

"chace zhang" wrote:

> Hi GTP,
>
> Thanks for posting here.
>
> From your problem description, I understand this issue to be: the SBS
> backup wizard failed due to some files cannot be accessed.
>
> According to your situation, this issue is may caused by that Trend has
> scan mechanism which prevent the system to access these files, so the
> backup failed. Although, the best solution is contact Trend support center
> to troubleshoot this question. I would still be glad to deliver you the
> following information and I hope it could help.
>
> I. Clear the bad mail folder C:\Program
> Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this folder are
> useless.
>
> II. Configure Trend to exclude this folder for scanning and check if this
> will help.
>
> III. Re-run the SBS backup wizard. In the Backup Data summery page, please
> click "Exclude folders" button and choose C:\Program
> Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
>
> In addition, I would like you to send me (v-) following
> logs and I will also check your system for you to see if there is any error.
>
> Please gather the latest NTbackup, SBS Backuprunner logs and Application
> log, compress them to a ZIP file, and then send it to us for analysis:
>
> 1) Application, System logs around time of failure
>
> 2) The Backupxx.log files in the folder 'C:\Documents and
> Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data'.
>
> Note: Before reproduce the problem, please open NTBACKUP, click
> "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab. Then
> reproduce this issue and send the backup log to me (Tools->Report).
>
> 3) The Sbsbackuplog0x.log files which can be located under the
> folder '%sbsprogramdir%\Support\Backup Logs'.
>
> If you have any questions or concerns related to this issue, please let me
> know.
>
> I appreciate your time and look forward to hearing from you.
>
> Have a nice day!
>
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Back-up error 5634 - Need help eliminating directory
> | thread-index: Acaxk3vu3aFtXP1CRoyXYUfdFyOeLQ==
> | X-WBNR-Posting-Host: 64.58.175.61
> | From: =?Utf-8?B?R1RQ?= <>
> | Subject: Back-up error 5634 - Need help eliminating directory
> | Date: Thu, 27 Jul 2006 08:44:02 -0700
> | Lines: 575
> | Message-ID: <163378AC-0404-4935-8754->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> | Newsgroups: microsoft.public.windows.server.sbs
> | Path: TK2MSFTNGXA01.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:284821
> | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | We have back-up issues with our scheduled back-ups failing when using the
> | backup-wizad in SBS2003 Standard.
> |
> | The reason the back-up fails is because of the badmail directory as
> | indicated in the log posted below.
> |
> | The backup failures started occuring immediatly after I installed the
> | TrendMicro antivirus suite on the server. I can't de-select this
> directory in
> | the wizard, however if I use NTBACKUP, I can deselect the directory and
> it
> | appeared to back-up just fine but the problem is that I cannot keep my
> | settings and can't define a schedule. Can someone help me?
> |
> | Thanks,
> |
> |
> | 7/23/2006 11:00 PM
> | -------------------------------
> | Date: 7/23/2006
> | Time: 11:00 PM
> | User: SYSTEM
> | -------------------------------
> |
> | Backup Runner started.
> | Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
> Windows
> | Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
> Backup
> | created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

08-01-2006

Hi,

Thank you for posting back.

After you excluded badmail folder in Trend, can your backup your server
smoothly?

If not , I suggest that we change the Badmail to another location and
delete the original Badmail older:

1. In Windows Explorer, locate the C:\Program Files\Exchsrvr\Mailroot\Vsi 1
folder.
2. On the File menu, point to New, and then click Folder.
3. Type BadMail2 for the name of the new folder.
4. Click Start -> All Programs -> Microsoft Exchange -> System Manager.
5. Expand Servers -> <your server name> -> Protocols -> SMTP.
6. Right-click Default SMTP Virtual Server -> Properties.
7. Click the Messages tab.
8. In the Badmail directory box, change the name of the BadMail folder to
BadMail2, and then click OK.
9. Permanently delete the original BadMail folder. To do this, click the
BadMail folder in Windows Explorer, hold down the SHIFT key and press
DELETE.
10. Click Yes when you are prompted to confirm the deletion. Deleting this
folder may take a long time, depending on the number of files in this
folder.

I hope the information above is helpful.

If you have any further questions, feel free to let me know. I'm happy to
be of assistance and looking forward to your reply.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Back-up error 5634 - Need help eliminating directory
| thread-index: Aca0ravGNOmBhnQWRuyIwFYU3PRDMQ==
| X-WBNR-Posting-Host: 64.58.175.61
| From: =?Utf-8?B?R1RQ?= <>
| References: <163378AC-0404-4935-8754->
<M4zP$>
| Subject: RE: Back-up error 5634 - Need help eliminating directory
| Date: Mon, 31 Jul 2006 07:29:03 -0700
| Lines: 315
| Message-ID: <0E4D21AD-9760-42A6-B27D->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:285719
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thank you for the reply. I did as Kevin and you suggested by clearing the
| badmail folder.
|
| I excluded the badmail folder in the TrendMicro product.
|
| Microsoft Back-up wizard will not let me exclude the badmail folder. It
| states that the folder is a system folder and is used for other programs.
|
| Is there another way to exclude this folder?
|
| Thanks,
| Greg
|
| "chace zhang" wrote:
|
| > Hi GTP,
| >
| > Thanks for posting here.
| >
| > From your problem description, I understand this issue to be: the SBS
| > backup wizard failed due to some files cannot be accessed.
| >
| > According to your situation, this issue is may caused by that Trend has
| > scan mechanism which prevent the system to access these files, so the
| > backup failed. Although, the best solution is contact Trend support
center
| > to troubleshoot this question. I would still be glad to deliver you the
| > following information and I hope it could help.
| >
| > I. Clear the bad mail folder C:\Program
| > Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this folder
are
| > useless.
| >
| > II. Configure Trend to exclude this folder for scanning and check if
this
| > will help.
| >
| > III. Re-run the SBS backup wizard. In the Backup Data summery page,
please
| > click "Exclude folders" button and choose C:\Program
| > Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
| >
| > In addition, I would like you to send me (v-)
following
| > logs and I will also check your system for you to see if there is any
error.
| >
| > Please gather the latest NTbackup, SBS Backuprunner logs and
Application
| > log, compress them to a ZIP file, and then send it to us for analysis:
| >
| > 1) Application, System logs around time of failure
| >
| > 2) The Backupxx.log files in the folder 'C:\Documents and
| > Settings\SBS Backup User\Local Settings\Application
Data\Microsoft\Windows
| > NT\NTBackup\data'.
| >
| > Note: Before reproduce the problem, please open NTBACKUP, click
| > "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
Then
| > reproduce this issue and send the backup log to me (Tools->Report).
| >
| > 3) The Sbsbackuplog0x.log files which can be located under the
| > folder '%sbsprogramdir%\Support\Backup Logs'.
| >
| > If you have any questions or concerns related to this issue, please let
me
| > know.
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Have a nice day!
| >
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities...s/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > ================================================== ===
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
| > | thread-index: Acaxk3vu3aFtXP1CRoyXYUfdFyOeLQ==
| > | X-WBNR-Posting-Host: 64.58.175.61
| > | From: =?Utf-8?B?R1RQ?= <>
| > | Subject: Back-up error 5634 - Need help eliminating directory
| > | Date: Thu, 27 Jul 2006 08:44:02 -0700
| > | Lines: 575
| > | Message-ID: <163378AC-0404-4935-8754->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:284821
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | We have back-up issues with our scheduled back-ups failing when using
the
| > | backup-wizad in SBS2003 Standard.
| > |
| > | The reason the back-up fails is because of the badmail directory as
| > | indicated in the log posted below.
| > |
| > | The backup failures started occuring immediatly after I installed the
| > | TrendMicro antivirus suite on the server. I can't de-select this
| > directory in
| > | the wizard, however if I use NTBACKUP, I can deselect the directory
and
| > it
| > | appeared to back-up just fine but the problem is that I cannot keep
my
| > | settings and can't define a schedule. Can someone help me?
| > |
| > | Thanks,
| > |
| > |
| > | 7/23/2006 11:00 PM
| > | -------------------------------
| > | Date: 7/23/2006
| > | Time: 11:00 PM
| > | User: SYSTEM
| > | -------------------------------
| > |
| > | Backup Runner started.
| > | Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
| > Windows
| > | Small Business Server\Backup\Small Business Backup Script.bks" /d
"SBS
| > Backup
| > | created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m
normal
| > /j
| > | "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small
| > Business
| > | Server Backup (01).bkf" /UM
| > | NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
| > | Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup03.log
| > | =====================<BEGIN NTBACKUP LOG FILE>=====================
| > | Backup Status
| > | Operation: Backup
| > | Active backup destination: File
| > | Media name: "Small Business Server Backup (01).bkf created 7/23/2006
at
| > | 11:00 PM"
| > |
| > | Backup (via shadow copy) of "C: "
| > | Backup set #1 on media #1
| > | Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| > | Media name: "Small Business Server Backup (01).bkf created 7/23/2006
at
| > | 11:00 PM"
| > |
| > | Backup Type: Normal
| > |
| > | Backup started on 7/23/2006 at 11:26 PM.
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0001f00522121112005000000FC.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0001f213509051120050000007D.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0002e3737083009200500000007.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0003e081204151020050000001F.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0004e0909082810200500000037.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0004e56420617112005000000E1.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0005d54581622112005000000FF.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0005d590809081120050000009B.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0005d5932082609200500000009.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0006d47400910112005000000AD.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0007d3638091510200500000026.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0007d380718221220050000018D.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0007d4053071910200500000008.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0008c10411111112005000000BD.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0008c47411117112005000000E3.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0009c55121011112005000000BC.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\0009c5547152311200500000105.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000bb0923111110200500000004.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000cb0529102110200500000002.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000cb2336082410200500000013.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000cb3441092610200500000026.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000da4153071910200500000009.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000da42411117112005000000E2.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000ea36110918112005000000E7.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\000fa175800051120050000007C.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\00119050508121020050000000B.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\001193438091510200500000025.BAD" - skipped.
| > | Reason: Access is denied.
| > |
| > |
| > | Warning: Unable to open "C:\Program Files\Exchsrvr\Mailroot\vsi
| > | 1\BadMail\00119413600021120050000005C.BAD" - skipped.
| > | Reason: Access is denied.
|

08-08-2006

Unfortunatly I know that will not solve the problem since anything in this
directory cannot be excluded in SBS 2k3 Standard. Any other ideas?

Thanks,
Greg

"chace zhang" wrote:

> Hi,
>
> Thank you for posting back.
>
> After you excluded badmail folder in Trend, can your backup your server
> smoothly?
>
> If not , I suggest that we change the Badmail to another location and
> delete the original Badmail older:
>
> 1. In Windows Explorer, locate the C:\Program Files\Exchsrvr\Mailroot\Vsi 1
> folder.
> 2. On the File menu, point to New, and then click Folder.
> 3. Type BadMail2 for the name of the new folder.
> 4. Click Start -> All Programs -> Microsoft Exchange -> System Manager.
> 5. Expand Servers -> <your server name> -> Protocols -> SMTP.
> 6. Right-click Default SMTP Virtual Server -> Properties.
> 7. Click the Messages tab.
> 8. In the Badmail directory box, change the name of the BadMail folder to
> BadMail2, and then click OK.
> 9. Permanently delete the original BadMail folder. To do this, click the
> BadMail folder in Windows Explorer, hold down the SHIFT key and press
> DELETE.
> 10. Click Yes when you are prompted to confirm the deletion. Deleting this
> folder may take a long time, depending on the number of files in this
> folder.
>
>
>
> I hope the information above is helpful.
>
> If you have any further questions, feel free to let me know. I'm happy to
> be of assistance and looking forward to your reply.
>
> Have a nice day!
>
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> --------------------
> | Thread-Topic: Back-up error 5634 - Need help eliminating directory
> | thread-index: Aca0ravGNOmBhnQWRuyIwFYU3PRDMQ==
> | X-WBNR-Posting-Host: 64.58.175.61
> | From: =?Utf-8?B?R1RQ?= <>
> | References: <163378AC-0404-4935-8754->
> <M4zP$>
> | Subject: RE: Back-up error 5634 - Need help eliminating directory
> | Date: Mon, 31 Jul 2006 07:29:03 -0700
> | Lines: 315
> | Message-ID: <0E4D21AD-9760-42A6-B27D->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> | Newsgroups: microsoft.public.windows.server.sbs
> | Path: TK2MSFTNGXA01.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:285719
> | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Thank you for the reply. I did as Kevin and you suggested by clearing the
> | badmail folder.
> |
> | I excluded the badmail folder in the TrendMicro product.
> |
> | Microsoft Back-up wizard will not let me exclude the badmail folder. It
> | states that the folder is a system folder and is used for other programs.
> |
> | Is there another way to exclude this folder?
> |
> | Thanks,
> | Greg
> |
> | "chace zhang" wrote:
> |
> | > Hi GTP,
> | >
> | > Thanks for posting here.
> | >
> | > From your problem description, I understand this issue to be: the SBS
> | > backup wizard failed due to some files cannot be accessed.
> | >
> | > According to your situation, this issue is may caused by that Trend has
> | > scan mechanism which prevent the system to access these files, so the
> | > backup failed. Although, the best solution is contact Trend support
> center
> | > to troubleshoot this question. I would still be glad to deliver you the
> | > following information and I hope it could help.
> | >
> | > I. Clear the bad mail folder C:\Program
> | > Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this folder
> are
> | > useless.
> | >
> | > II. Configure Trend to exclude this folder for scanning and check if
> this
> | > will help.
> | >
> | > III. Re-run the SBS backup wizard. In the Backup Data summery page,
> please
> | > click "Exclude folders" button and choose C:\Program
> | > Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
> | >
> | > In addition, I would like you to send me (v-)
> following
> | > logs and I will also check your system for you to see if there is any
> error.
> | >
> | > Please gather the latest NTbackup, SBS Backuprunner logs and
> Application
> | > log, compress them to a ZIP file, and then send it to us for analysis:
> | >
> | > 1) Application, System logs around time of failure
> | >
> | > 2) The Backupxx.log files in the folder 'C:\Documents and
> | > Settings\SBS Backup User\Local Settings\Application
> Data\Microsoft\Windows
> | > NT\NTBackup\data'.
> | >
> | > Note: Before reproduce the problem, please open NTBACKUP, click
> | > "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
> Then
> | > reproduce this issue and send the backup log to me (Tools->Report).
> | >
> | > 3) The Sbsbackuplog0x.log files which can be located under the
> | > folder '%sbsprogramdir%\Support\Backup Logs'.
> | >
> | > If you have any questions or concerns related to this issue, please let
> me
> | > know.
> | >
> | > I appreciate your time and look forward to hearing from you.
> | >
> | > Have a nice day!
> | >
> | >
> | > Best Regards,
> | >
> | > Chace Zhang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ================================================== ===
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities...s/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | >
> | > ================================================== ===
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
> | > | thread-index: Acaxk3vu3aFtXP1CRoyXYUfdFyOeLQ==
> | > | X-WBNR-Posting-Host: 64.58.175.61
> | > | From: =?Utf-8?B?R1RQ?= <>
> | > | Subject: Back-up error 5634 - Need help eliminating directory
> | > | Date: Thu, 27 Jul 2006 08:44:02 -0700
> | > | Lines: 575
> | > | Message-ID: <163378AC-0404-4935-8754->
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | Path: TK2MSFTNGXA01.phx.gbl
> | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:284821
> | > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | We have back-up issues with our scheduled back-ups failing when using
> the
> | > | backup-wizad in SBS2003 Standard.
> | > |
> | > | The reason the back-up fails is because of the badmail directory as
> | > | indicated in the log posted below.
> | > |
> | > | The backup failures started occuring immediatly after I installed the
> | > | TrendMicro antivirus suite on the server. I can't de-select this
> | > directory in
> | > | the wizard, however if I use NTBACKUP, I can deselect the directory
> and
> | > it
> | > | appeared to back-up just fine but the problem is that I cannot keep
> my
> | > | settings and can't define a schedule. Can someone help me?
> | > |
> | > | Thanks,
> | > |
> | > |
> | > | 7/23/2006 11:00 PM
> | > | -------------------------------
> | > | Date: 7/23/2006
> | > | Time: 11:00 PM
> | > | User: SYSTEM
> | > | -------------------------------
> | > |
> | > | Backup Runner started.
> | > | Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft
> | > Windows
> | > | Small Business Server\Backup\Small Business Backup Script.bks" /d
> "SBS
> | > Backup
> | > | created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m
> normal
> | > /j
> | > | "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small
> | > Business
> | > | Server Backup (01).bkf" /UM
> | > | NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
> | > | Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data\backup03.log
> | > | =====================<BEGIN NTBACKUP LOG FILE>=====================
> | > | Backup Status
> | > | Operation: Backup
> | > | Active backup destination: File
> | > | Media name: "Small Business Server Backup (01).bkf created 7/23/2006
> at
> | > | 11:00 PM"
> | > |
> | > | Backup (via shadow copy) of "C: "
> | > | Backup set #1 on media #1
> | > | Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
> | > | Media name: "Small Business Server Backup (01).bkf created 7/23/2006
> at
> | > | 11:00 PM"
> | > |
> | > | Backup Type: Normal

08-09-2006

Hi,

Thank you for posing back.

After I perform a test on my testing machine, it seems we can not exclude
mailroot folder. I think it's by design.

Can you perform a successful backup right now?

If you temporary uninstall Trend on your SBS server, what is the result?

I look forward to your update.

Have a nice day!

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Back-up error 5634 - Need help eliminating directory
| thread-index: Aca7AgfI7O49hpGlTm2secI0VTLS7w==
| X-WBNR-Posting-Host: 64.58.175.61
| From: =?Utf-8?B?R1RQ?= <>
| References: <163378AC-0404-4935-8754->
<M4zP$>
<0E4D21AD-9760-42A6-B27D->
<>
| Subject: RE: Back-up error 5634 - Need help eliminating directory
| Date: Tue, 8 Aug 2006 08:48:02 -0700
| Lines: 308
| Message-ID: <FE7C8C28-9089-425A-9E24->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287952
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Unfortunatly I know that will not solve the problem since anything in
this
| directory cannot be excluded in SBS 2k3 Standard. Any other ideas?
|
| Thanks,
| Greg
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thank you for posting back.
| >
| > After you excluded badmail folder in Trend, can your backup your server
| > smoothly?
| >
| > If not , I suggest that we change the Badmail to another location and
| > delete the original Badmail older:
| >
| > 1. In Windows Explorer, locate the C:\Program
Files\Exchsrvr\Mailroot\Vsi 1
| > folder.
| > 2. On the File menu, point to New, and then click Folder.
| > 3. Type BadMail2 for the name of the new folder.
| > 4. Click Start -> All Programs -> Microsoft Exchange -> System Manager.
| > 5. Expand Servers -> <your server name> -> Protocols -> SMTP.
| > 6. Right-click Default SMTP Virtual Server -> Properties.
| > 7. Click the Messages tab.
| > 8. In the Badmail directory box, change the name of the BadMail folder
to
| > BadMail2, and then click OK.
| > 9. Permanently delete the original BadMail folder. To do this, click
the
| > BadMail folder in Windows Explorer, hold down the SHIFT key and press
| > DELETE.
| > 10. Click Yes when you are prompted to confirm the deletion. Deleting
this
| > folder may take a long time, depending on the number of files in this
| > folder.
| >
| >
| >
| > I hope the information above is helpful.
| >
| > If you have any further questions, feel free to let me know. I'm happy
to
| > be of assistance and looking forward to your reply.
| >
| > Have a nice day!
| >
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities...s/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > ================================================== ===
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > --------------------
| > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
| > | thread-index: Aca0ravGNOmBhnQWRuyIwFYU3PRDMQ==
| > | X-WBNR-Posting-Host: 64.58.175.61
| > | From: =?Utf-8?B?R1RQ?= <>
| > | References: <163378AC-0404-4935-8754->
| > <M4zP$>
| > | Subject: RE: Back-up error 5634 - Need help eliminating directory
| > | Date: Mon, 31 Jul 2006 07:29:03 -0700
| > | Lines: 315
| > | Message-ID: <0E4D21AD-9760-42A6-B27D->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:285719
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Thank you for the reply. I did as Kevin and you suggested by clearing
the
| > | badmail folder.
| > |
| > | I excluded the badmail folder in the TrendMicro product.
| > |
| > | Microsoft Back-up wizard will not let me exclude the badmail folder.
It
| > | states that the folder is a system folder and is used for other
programs.
| > |
| > | Is there another way to exclude this folder?
| > |
| > | Thanks,
| > | Greg
| > |
| > | "chace zhang" wrote:
| > |
| > | > Hi GTP,
| > | >
| > | > Thanks for posting here.
| > | >
| > | > From your problem description, I understand this issue to be: the
SBS
| > | > backup wizard failed due to some files cannot be accessed.
| > | >
| > | > According to your situation, this issue is may caused by that Trend
has
| > | > scan mechanism which prevent the system to access these files, so
the
| > | > backup failed. Although, the best solution is contact Trend support
| > center
| > | > to troubleshoot this question. I would still be glad to deliver you
the
| > | > following information and I hope it could help.
| > | >
| > | > I. Clear the bad mail folder C:\Program
| > | > Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this
folder
| > are
| > | > useless.
| > | >
| > | > II. Configure Trend to exclude this folder for scanning and check
if
| > this
| > | > will help.
| > | >
| > | > III. Re-run the SBS backup wizard. In the Backup Data summery page,
| > please
| > | > click "Exclude folders" button and choose C:\Program
| > | > Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
| > | >
| > | > In addition, I would like you to send me (v-)
| > following
| > | > logs and I will also check your system for you to see if there is
any
| > error.
| > | >
| > | > Please gather the latest NTbackup, SBS Backuprunner logs and
| > Application
| > | > log, compress them to a ZIP file, and then send it to us for
analysis:
| > | >
| > | > 1) Application, System logs around time of failure
| > | >
| > | > 2) The Backupxx.log files in the folder 'C:\Documents and
| > | > Settings\SBS Backup User\Local Settings\Application
| > Data\Microsoft\Windows
| > | > NT\NTBackup\data'.
| > | >
| > | > Note: Before reproduce the problem, please open NTBACKUP, click
| > | > "Tools"->"Options" and then check "Detailed" on the "Backup Log"
tab.
| > Then
| > | > reproduce this issue and send the backup log to me (Tools->Report).
| > | >
| > | > 3) The Sbsbackuplog0x.log files which can be located under
the
| > | > folder '%sbsprogramdir%\Support\Backup Logs'.
| > | >
| > | > If you have any questions or concerns related to this issue, please
let
| > me
| > | > know.
| > | >
| > | > I appreciate your time and look forward to hearing from you.
| > | >
| > | > Have a nice day!
| > | >
| > | >
| > | > Best Regards,
| > | >
| > | > Chace Zhang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ================================================== ===
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities...s/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > ================================================== ===
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
| > | > | thread-index: Acaxk3vu3aFtXP1CRoyXYUfdFyOeLQ==
| > | > | X-WBNR-Posting-Host: 64.58.175.61
| > | > | From: =?Utf-8?B?R1RQ?= <>
| > | > | Subject: Back-up error 5634 - Need help eliminating directory
| > | > | Date: Thu, 27 Jul 2006 08:44:02 -0700
| > | > | Lines: 575
| > | > | Message-ID: <163378AC-0404-4935-8754->
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Path: TK2MSFTNGXA01.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:284821
| > | > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | We have back-up issues with our scheduled back-ups failing when
using
| > the
| > | > | backup-wizad in SBS2003 Standard.
| > | > |
| > | > | The reason the back-up fails is because of the badmail directory
as
| > | > | indicated in the log posted below.
| > | > |
| > | > | The backup failures started occuring immediatly after I installed
the
| > | > | TrendMicro antivirus suite on the server. I can't de-select this
| > | > directory in
| > | > | the wizard, however if I use NTBACKUP, I can deselect the
directory
| > and
| > | > it
| > | > | appeared to back-up just fine but the problem is that I cannot
keep
| > my
| > | > | settings and can't define a schedule. Can someone help me?
| > | > |
| > | > | Thanks,
| > | > |
| > | > |
| > | > | 7/23/2006 11:00 PM
| > | > | -------------------------------
| > | > | Date: 7/23/2006
| > | > | Time: 11:00 PM
| > | > | User: SYSTEM
| > | > | -------------------------------
| > | > |
| > | > | Backup Runner started.
| > | > | Launching NTBackup: ntbackup.exe backup "@C:\Program
Files\Microsoft
| > | > Windows
| > | > | Small Business Server\Backup\Small Business Backup Script.bks" /d
| > "SBS
| > | > Backup
| > | > | created on 7/23/2006 at 11:00 PM" /v:yes /r:no /rs:no /hc

ff /m
| > normal
| > | > /j
| > | > | "Small Business Server Backup Job" /l:s /f "E:\Backup Files\Small
| > | > Business
| > | > | Server Backup (01).bkf" /UM
| > | > | NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup
User\Local
| > | > | Settings\Application Data\Microsoft\Windows
| > NT\NTBackup\data\backup03.log
| > | > | =====================<BEGIN NTBACKUP LOG
FILE>=====================
| > | > | Backup Status
| > | > | Operation: Backup
| > | > | Active backup destination: File
| > | > | Media name: "Small Business Server Backup (01).bkf created
7/23/2006
| > at
| > | > | 11:00 PM"
| > | > |
| > | > | Backup (via shadow copy) of "C: "
| > | > | Backup set #1 on media #1
| > | > | Backup description: "SBS Backup created on 7/23/2006 at 11:00 PM"
| > | > | Media name: "Small Business Server Backup (01).bkf created
7/23/2006
| > at
| > | > | 11:00 PM"
| > | > |
| > | > | Backup Type: Normal
|

08-14-2006

Is there another good back-up software I can install on my server that will
not give me this problem? Can you recommend a couple and I will do some
research?

Thanks,
Greg

"chace zhang" wrote:

> Hi,
>
> Thank you for posing back.
>
> After I perform a test on my testing machine, it seems we can not exclude
> mailroot folder. I think it's by design.
>
> Can you perform a successful backup right now?
>
> If you temporary uninstall Trend on your SBS server, what is the result?
>
> I look forward to your update.
>
> Have a nice day!
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> --------------------
> | Thread-Topic: Back-up error 5634 - Need help eliminating directory
> | thread-index: Aca7AgfI7O49hpGlTm2secI0VTLS7w==
> | X-WBNR-Posting-Host: 64.58.175.61
> | From: =?Utf-8?B?R1RQ?= <>
> | References: <163378AC-0404-4935-8754->
> <M4zP$>
> <0E4D21AD-9760-42A6-B27D->
> <>
> | Subject: RE: Back-up error 5634 - Need help eliminating directory
> | Date: Tue, 8 Aug 2006 08:48:02 -0700
> | Lines: 308
> | Message-ID: <FE7C8C28-9089-425A-9E24->
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> | Newsgroups: microsoft.public.windows.server.sbs
> | Path: TK2MSFTNGXA01.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287952
> | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Unfortunatly I know that will not solve the problem since anything in
> this
> | directory cannot be excluded in SBS 2k3 Standard. Any other ideas?
> |
> | Thanks,
> | Greg
> |
> | "chace zhang" wrote:
> |
> | > Hi,
> | >
> | > Thank you for posting back.
> | >
> | > After you excluded badmail folder in Trend, can your backup your server
> | > smoothly?
> | >
> | > If not , I suggest that we change the Badmail to another location and
> | > delete the original Badmail older:
> | >
> | > 1. In Windows Explorer, locate the C:\Program
> Files\Exchsrvr\Mailroot\Vsi 1
> | > folder.
> | > 2. On the File menu, point to New, and then click Folder.
> | > 3. Type BadMail2 for the name of the new folder.
> | > 4. Click Start -> All Programs -> Microsoft Exchange -> System Manager.
> | > 5. Expand Servers -> <your server name> -> Protocols -> SMTP.
> | > 6. Right-click Default SMTP Virtual Server -> Properties.
> | > 7. Click the Messages tab.
> | > 8. In the Badmail directory box, change the name of the BadMail folder
> to
> | > BadMail2, and then click OK.
> | > 9. Permanently delete the original BadMail folder. To do this, click
> the
> | > BadMail folder in Windows Explorer, hold down the SHIFT key and press
> | > DELETE.
> | > 10. Click Yes when you are prompted to confirm the deletion. Deleting
> this
> | > folder may take a long time, depending on the number of files in this
> | > folder.
> | >
> | >
> | >
> | > I hope the information above is helpful.
> | >
> | > If you have any further questions, feel free to let me know. I'm happy
> to
> | > be of assistance and looking forward to your reply.
> | >
> | > Have a nice day!
> | >
> | >
> | > Best Regards,
> | >
> | > Chace Zhang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ================================================== ===
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities...s/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | >
> | > ================================================== ===
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > --------------------
> | > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
> | > | thread-index: Aca0ravGNOmBhnQWRuyIwFYU3PRDMQ==
> | > | X-WBNR-Posting-Host: 64.58.175.61
> | > | From: =?Utf-8?B?R1RQ?= <>
> | > | References: <163378AC-0404-4935-8754->
> | > <M4zP$>
> | > | Subject: RE: Back-up error 5634 - Need help eliminating directory
> | > | Date: Mon, 31 Jul 2006 07:29:03 -0700
> | > | Lines: 315
> | > | Message-ID: <0E4D21AD-9760-42A6-B27D->
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | Path: TK2MSFTNGXA01.phx.gbl
> | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:285719
> | > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Thank you for the reply. I did as Kevin and you suggested by clearing
> the
> | > | badmail folder.
> | > |
> | > | I excluded the badmail folder in the TrendMicro product.
> | > |
> | > | Microsoft Back-up wizard will not let me exclude the badmail folder.
> It
> | > | states that the folder is a system folder and is used for other
> programs.
> | > |
> | > | Is there another way to exclude this folder?
> | > |
> | > | Thanks,
> | > | Greg
> | > |
> | > | "chace zhang" wrote:
> | > |
> | > | > Hi GTP,
> | > | >
> | > | > Thanks for posting here.
> | > | >
> | > | > From your problem description, I understand this issue to be: the
> SBS
> | > | > backup wizard failed due to some files cannot be accessed.
> | > | >
> | > | > According to your situation, this issue is may caused by that Trend
> has
> | > | > scan mechanism which prevent the system to access these files, so
> the
> | > | > backup failed. Although, the best solution is contact Trend support
> | > center
> | > | > to troubleshoot this question. I would still be glad to deliver you
> the
> | > | > following information and I hope it could help.
> | > | >
> | > | > I. Clear the bad mail folder C:\Program
> | > | > Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this
> folder
> | > are
> | > | > useless.
> | > | >
> | > | > II. Configure Trend to exclude this folder for scanning and check
> if
> | > this
> | > | > will help.
> | > | >
> | > | > III. Re-run the SBS backup wizard. In the Backup Data summery page,
> | > please
> | > | > click "Exclude folders" button and choose C:\Program
> | > | > Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
> | > | >
> | > | > In addition, I would like you to send me (v-)
> | > following
> | > | > logs and I will also check your system for you to see if there is
> any
> | > error.
> | > | >
> | > | > Please gather the latest NTbackup, SBS Backuprunner logs and
> | > Application
> | > | > log, compress them to a ZIP file, and then send it to us for
> analysis:
> | > | >
> | > | > 1) Application, System logs around time of failure
> | > | >
> | > | > 2) The Backupxx.log files in the folder 'C:\Documents and
> | > | > Settings\SBS Backup User\Local Settings\Application
> | > Data\Microsoft\Windows
> | > | > NT\NTBackup\data'.
> | > | >
> | > | > Note: Before reproduce the problem, please open NTBACKUP, click
> | > | > "Tools"->"Options" and then check "Detailed" on the "Backup Log"
> tab.
> | > Then
> | > | > reproduce this issue and send the backup log to me (Tools->Report).
> | > | >
> | > | > 3) The Sbsbackuplog0x.log files which can be located under
> the
> | > | > folder '%sbsprogramdir%\Support\Backup Logs'.
> | > | >
> | > | > If you have any questions or concerns related to this issue, please
> let
> | > me
> | > | > know.
> | > | >
> | > | > I appreciate your time and look forward to hearing from you.
> | > | >
> | > | > Have a nice day!
> | > | >
> | > | >
> | > | > Best Regards,
> | > | >
> | > | > Chace Zhang (MSFT)
> | > | >
> | > | > Microsoft CSS Online Newsgroup Support
> | > | >
> | > | > Get Secure! - www.microsoft.com/security
> | > | >
> | > | > ================================================== ===
> | > | > This newsgroup only focuses on SBS technical issues. If you have

08-15-2006

Hi,

Thank you for posting back.

I do understand there are some limitations of Window build-in back up
software (NTbackup).

Also you can choose third-party software to achieve your goal.

Veritas

http://www.symantec.com/enterprise/veritas/index.jsp

ArcServer

http://www3.ca.com/solutions/ProductFamily.aspx?ID=115

Hope this helps.

Best Regards,

Chace Zhang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Back-up error 5634 - Need help eliminating directory
| thread-index: Aca/sgppS841HrG5Q8iorfUuHlxccg==
| X-WBNR-Posting-Host: 64.58.175.61
| From: =?Utf-8?B?R1RQ?= <>
| References: <163378AC-0404-4935-8754->
<M4zP$>
<0E4D21AD-9760-42A6-B27D->
<>
<FE7C8C28-9089-425A-9E24->
<>
| Subject: RE: Back-up error 5634 - Need help eliminating directory
| Date: Mon, 14 Aug 2006 07:58:02 -0700
| Lines: 309
| Message-ID: <C3A6F323-E395-4067-9496->
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGXA01.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:289567
| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Is there another good back-up software I can install on my server that
will
| not give me this problem? Can you recommend a couple and I will do some
| research?
|
| Thanks,
| Greg
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thank you for posing back.
| >
| > After I perform a test on my testing machine, it seems we can not
exclude
| > mailroot folder. I think it's by design.
| >
| > Can you perform a successful backup right now?
| >
| > If you temporary uninstall Trend on your SBS server, what is the result?
| >
| > I look forward to your update.
| >
| > Have a nice day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ================================================== ===
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities...s/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > ================================================== ===
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > --------------------
| > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
| > | thread-index: Aca7AgfI7O49hpGlTm2secI0VTLS7w==
| > | X-WBNR-Posting-Host: 64.58.175.61
| > | From: =?Utf-8?B?R1RQ?= <>
| > | References: <163378AC-0404-4935-8754->
| > <M4zP$>
| > <0E4D21AD-9760-42A6-B27D->
| > <>
| > | Subject: RE: Back-up error 5634 - Need help eliminating directory
| > | Date: Tue, 8 Aug 2006 08:48:02 -0700
| > | Lines: 308
| > | Message-ID: <FE7C8C28-9089-425A-9E24->
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGXA01.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:287952
| > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Unfortunatly I know that will not solve the problem since anything in
| > this
| > | directory cannot be excluded in SBS 2k3 Standard. Any other ideas?
| > |
| > | Thanks,
| > | Greg
| > |
| > | "chace zhang" wrote:
| > |
| > | > Hi,
| > | >
| > | > Thank you for posting back.
| > | >
| > | > After you excluded badmail folder in Trend, can your backup your
server
| > | > smoothly?
| > | >
| > | > If not , I suggest that we change the Badmail to another location
and
| > | > delete the original Badmail older:
| > | >
| > | > 1. In Windows Explorer, locate the C:\Program
| > Files\Exchsrvr\Mailroot\Vsi 1
| > | > folder.
| > | > 2. On the File menu, point to New, and then click Folder.
| > | > 3. Type BadMail2 for the name of the new folder.
| > | > 4. Click Start -> All Programs -> Microsoft Exchange -> System
Manager.
| > | > 5. Expand Servers -> <your server name> -> Protocols -> SMTP.
| > | > 6. Right-click Default SMTP Virtual Server -> Properties.
| > | > 7. Click the Messages tab.
| > | > 8. In the Badmail directory box, change the name of the BadMail
folder
| > to
| > | > BadMail2, and then click OK.
| > | > 9. Permanently delete the original BadMail folder. To do this,
click
| > the
| > | > BadMail folder in Windows Explorer, hold down the SHIFT key and
press
| > | > DELETE.
| > | > 10. Click Yes when you are prompted to confirm the deletion.
Deleting
| > this
| > | > folder may take a long time, depending on the number of files in
this
| > | > folder.
| > | >
| > | >
| > | >
| > | > I hope the information above is helpful.
| > | >
| > | > If you have any further questions, feel free to let me know. I'm
happy
| > to
| > | > be of assistance and looking forward to your reply.
| > | >
| > | > Have a nice day!
| > | >
| > | >
| > | > Best Regards,
| > | >
| > | > Chace Zhang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ================================================== ===
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities...s/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > ================================================== ===
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: Back-up error 5634 - Need help eliminating directory
| > | > | thread-index: Aca0ravGNOmBhnQWRuyIwFYU3PRDMQ==
| > | > | X-WBNR-Posting-Host: 64.58.175.61
| > | > | From: =?Utf-8?B?R1RQ?= <>
| > | > | References: <163378AC-0404-4935-8754->
| > | > <M4zP$>
| > | > | Subject: RE: Back-up error 5634 - Need help eliminating directory
| > | > | Date: Mon, 31 Jul 2006 07:29:03 -0700
| > | > | Lines: 315
| > | > | Message-ID: <0E4D21AD-9760-42A6-B27D->
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Path: TK2MSFTNGXA01.phx.gbl
| > | > | Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.sbs:285719
| > | > | NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Thank you for the reply. I did as Kevin and you suggested by
clearing
| > the
| > | > | badmail folder.
| > | > |
| > | > | I excluded the badmail folder in the TrendMicro product.
| > | > |
| > | > | Microsoft Back-up wizard will not let me exclude the badmail
folder.
| > It
| > | > | states that the folder is a system folder and is used for other
| > programs.
| > | > |
| > | > | Is there another way to exclude this folder?
| > | > |
| > | > | Thanks,
| > | > | Greg
| > | > |
| > | > | "chace zhang" wrote:
| > | > |
| > | > | > Hi GTP,
| > | > | >
| > | > | > Thanks for posting here.
| > | > | >
| > | > | > From your problem description, I understand this issue to be:
the
| > SBS
| > | > | > backup wizard failed due to some files cannot be accessed.
| > | > | >
| > | > | > According to your situation, this issue is may caused by that
Trend
| > has
| > | > | > scan mechanism which prevent the system to access these files,
so
| > the
| > | > | > backup failed. Although, the best solution is contact Trend
support
| > | > center
| > | > | > to troubleshoot this question. I would still be glad to deliver
you
| > the
| > | > | > following information and I hope it could help.
| > | > | >
| > | > | > I. Clear the bad mail folder C:\Program
| > | > | > Files\Exchsrvr\Mailroot\vsi1\BadMail, since the mails in this
| > folder
| > | > are
| > | > | > useless.
| > | > | >
| > | > | > II. Configure Trend to exclude this folder for scanning and
check
| > if
| > | > this
| > | > | > will help.
| > | > | >
| > | > | > III. Re-run the SBS backup wizard. In the Backup Data summery
page,
| > | > please
| > | > | > click "Exclude folders" button and choose C:\Program
| > | > | > Files\Exchsrvr\Mailroot\vsi1\BadMail as excluded.
| > | > | >
| > | > | > In addition, I would like you to send me
(v-)
| > | > following
| > | > | > logs and I will also check your system for you to see if there
is
| > any
| > | > error.
| > | > | >
| > | > | > Please gather the latest NTbackup, SBS Backuprunner logs and
| > | > Application
| > | > | > log, compress them to a ZIP file, and then send it to us for
| > analysis:
| > | > | >
| > | > | > 1) Application, System logs around time of failure
| > | > | >
| > | > | > 2) The Backupxx.log files in the folder 'C:\Documents
and
| > | > | > Settings\SBS Backup User\Local Settings\Application
| > | > Data\Microsoft\Windows
| > | > | > NT\NTBackup\data'.
| > | > | >
| > | > | > Note: Before reproduce the problem, please open NTBACKUP, click
| > | > | > "Tools"->"Options" and then check "Detailed" on the "Backup
Log"
| > tab.
| > | > Then
| > | > | > reproduce this issue and send the backup log to me
(Tools->Report).
| > | > | >
| > | > | > 3) The Sbsbackuplog0x.log files which can be located
under
| > the
| > | > | > folder '%sbsprogramdir%\Support\Backup Logs'.
| > | > | >
| > | > | > If you have any questions or concerns related to this issue,
please
| > let
| > | > me
| > | > | > know.
| > | > | >
| > | > | > I appreciate your time and look forward to hearing from you.
| > | > | >
| > | > | > Have a nice day!
| > | > | >
| > | > | >
| > | > | > Best Regards,
| > | > | >
| > | > | > Chace Zhang (MSFT)
| > | > | >
| > | > | > Microsoft CSS Online Newsgroup Support
| > | > | >
| > | > | > Get Secure! - www.microsoft.com/security
| > | > | >
| > | > | > ================================================== ===
| > | > | > This newsgroup only focuses on SBS technical issues. If you
have
|

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