Hi Dean--
When you backed to the Que External HD, did you use their backup software or
some other program? I know many external HDs come with their own backup
software, not always particularly high quality but you can choose to use
other prorams to backup althought not always every tool on an external HD
(like Acronis for example).
Do the methods to recover of that particular backup program you used not
work?
CH
"Dean J." <> wrote in message
news:451E6D39-D932-4699-9661-...
>I am trying to recover my Data that I backed up before I Upgraded my
>Computer
> from Windows XP To Windows Vista Home Premium. I Backed up my files to a
> Que
> External HD and now when I try to run my recover my back up All I see is a
> encrypted file blocking 20 Gigs of data. If I Click the properties on the
> file it says ( opens with Windows Shell Common Dll ) I don't know what
> this
> is or means? I was under the impression that Windows XP and Vista worked
> together.
>
> I need to get into this encryped data and need advise.
> Thank You .
> Regards,
> Dean Johnson
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