backspace & delete key not working

Hope someone can help.

In possession of MEDION Laptop running Vista Home Premium belonging to a
friend which went "haywire" Apparantly Delete Key won't work. I was advised
on startup it was "deleting everything" - ask if you want to delete but
couldn't say no. They restored to 2 weeks previously and said alright for 20
mins then started again.

They use AOL and when this opened when you click anything asks you do you
want to delete then just does it..

Now I use cable and open in IE7, I find both backspace and delete keys not
working i.e type into search or address bar and nither key functions to make
corrections. Ditto in Office or Works applications.

I'm not receiving any onscreen messages re deleting !(!) Ran virus scan OK
ran Spybot and detected RegistryFix among others. Deleted these, reran and
appears clean.

Is there a hardware problem with Keyboard or has there been a subtle key
re-assigment

Given the past behaviour ("stuck delete key") I'd guess the keyboard is
damaged.

--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"barrowhill" <> wrote in message
news:2F6AEE3A-52D2-4D00-95B2-...
> Hope someone can help.
>
> In possession of MEDION Laptop running Vista Home Premium belonging to a
> friend which went "haywire" Apparantly Delete Key won't work. I was
> advised
> on startup it was "deleting everything" - ask if you want to delete but
> couldn't say no. They restored to 2 weeks previously and said alright for
> 20
> mins then started again.
>
> They use AOL and when this opened when you click anything asks you do you
> want to delete then just does it..
>
> Now I use cable and open in IE7, I find both backspace and delete keys
> not
> working i.e type into search or address bar and nither key functions to
> make
> corrections. Ditto in Office or Works applications.
>
> I'm not receiving any onscreen messages re deleting !(!) Ran virus scan OK
> ran Spybot and detected RegistryFix among others. Deleted these, reran and
> appears clean.
>
> Is there a hardware problem with Keyboard or has there been a subtle key
> re-assigment

Richard,

Manged to get hands on USB Keyboard. DEL and backspace OK using this so
looks like laptop has a problem associated with these keys. I've removed
caps and "cleaned" to remove debris but still same. As you say, keyboard
probably damaged in some way

"Richard G. Harper" wrote:

> Given the past behaviour ("stuck delete key") I'd guess the keyboard is
> damaged.
>
> --
> Richard G. Harper [MVP Shell/User]
> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
> * PLEASE post all messages and replies in the newsgroups
> * The Website - http://rgharper.mvps.org/
>
>
> "barrowhill" <> wrote in message
> news:2F6AEE3A-52D2-4D00-95B2-...
> > Hope someone can help.
> >
> > In possession of MEDION Laptop running Vista Home Premium belonging to a
> > friend which went "haywire" Apparantly Delete Key won't work. I was
> > advised
> > on startup it was "deleting everything" - ask if you want to delete but
> > couldn't say no. They restored to 2 weeks previously and said alright for
> > 20
> > mins then started again.
> >
> > They use AOL and when this opened when you click anything asks you do you
> > want to delete then just does it..
> >
> > Now I use cable and open in IE7, I find both backspace and delete keys
> > not
> > working i.e type into search or address bar and nither key functions to
> > make
> > corrections. Ditto in Office or Works applications.
> >
> > I'm not receiving any onscreen messages re deleting !(!) Ran virus scan OK
> > ran Spybot and detected RegistryFix among others. Deleted these, reran and
> > appears clean.
> >
> > Is there a hardware problem with Keyboard or has there been a subtle key
> > re-assigment
>
>

"barrowhill" <> wrote in message
news:CB0EAEEA-3F88-4BC8-AF47-...
> Richard,
>
> Manged to get hands on USB Keyboard. DEL and backspace OK using this so
> looks like laptop has a problem associated with these keys. I've removed
> caps and "cleaned" to remove debris but still same. As you say, keyboard
> probably damaged in some way
>
> "Richard G. Harper" wrote:
>
>> Given the past behaviour ("stuck delete key") I'd guess the keyboard is
>> damaged.
>>
>> --
>> Richard G. Harper [MVP Shell/User]
>> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
>> * PLEASE post all messages and replies in the newsgroups
>> * The Website - http://rgharper.mvps.org/
>>
>>
>> "barrowhill" <> wrote in message
>> news:2F6AEE3A-52D2-4D00-95B2-...
>> > Hope someone can help.
>> >
>> > In possession of MEDION Laptop running Vista Home Premium belonging to
>> > a
>> > friend which went "haywire" Apparantly Delete Key won't work. I was
>> > advised
>> > on startup it was "deleting everything" - ask if you want to delete but
>> > couldn't say no. They restored to 2 weeks previously and said alright
>> > for
>> > 20
>> > mins then started again.
>> >
>> > They use AOL and when this opened when you click anything asks you do
>> > you
>> > want to delete then just does it..
>> >
>> > Now I use cable and open in IE7, I find both backspace and delete keys
>> > not
>> > working i.e type into search or address bar and nither key functions to
>> > make
>> > corrections. Ditto in Office or Works applications.
>> >
>> > I'm not receiving any onscreen messages re deleting !(!) Ran virus scan
>> > OK
>> > ran Spybot and detected RegistryFix among others. Deleted these, reran
>> > and
>> > appears clean.
>> >
>> > Is there a hardware problem with Keyboard or has there been a subtle
>> > key
>> > re-assigment
>>
>>

With most laptops you cannot repair on a per-key-basis. It requires a
keyboard replacement.

Yep, that would have been my best guess. Hey wait, it WAS my best guess!
:-)

hopefully a replacement is available. Notebook keyboards are not easily
repairable.

--
Richard G. Harper [MVP Shell/User]
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/


"barrowhill" <> wrote in message
news:CB0EAEEA-3F88-4BC8-AF47-...
> Richard,
>
> Manged to get hands on USB Keyboard. DEL and backspace OK using this so
> looks like laptop has a problem associated with these keys. I've removed
> caps and "cleaned" to remove debris but still same. As you say, keyboard
> probably damaged in some way
>
> "Richard G. Harper" wrote:
>
>> Given the past behaviour ("stuck delete key") I'd guess the keyboard is
>> damaged.
>>
>> --
>> Richard G. Harper [MVP Shell/User]
>> * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
>> * PLEASE post all messages and replies in the newsgroups
>> * The Website - http://rgharper.mvps.org/
>>
>>
>> "barrowhill" <> wrote in message
>> news:2F6AEE3A-52D2-4D00-95B2-...
>> > Hope someone can help.
>> >
>> > In possession of MEDION Laptop running Vista Home Premium belonging to
>> > a
>> > friend which went "haywire" Apparantly Delete Key won't work. I was
>> > advised
>> > on startup it was "deleting everything" - ask if you want to delete but
>> > couldn't say no. They restored to 2 weeks previously and said alright
>> > for
>> > 20
>> > mins then started again.
>> >
>> > They use AOL and when this opened when you click anything asks you do
>> > you
>> > want to delete then just does it..
>> >
>> > Now I use cable and open in IE7, I find both backspace and delete keys
>> > not
>> > working i.e type into search or address bar and nither key functions to
>> > make
>> > corrections. Ditto in Office or Works applications.
>> >
>> > I'm not receiving any onscreen messages re deleting !(!) Ran virus scan
>> > OK
>> > ran Spybot and detected RegistryFix among others. Deleted these, reran
>> > and
>> > appears clean.
>> >
>> > Is there a hardware problem with Keyboard or has there been a subtle
>> > key
>> > re-assigment
>>
>>