Backup issues after changing administrator name

Backup has been failing after I have changed the administrator name. When I
try to log in to Backup within Server Management to see why, I am unable to
log in, and get an error saying "Access to the path
"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temp orary ASP.NET
Files\backup\55b79170\2502a0a\hash.web" is denied."

When I looked at windows explorer, I found there was no folder called backup
within temporary ASP.NET Files folder. How do I rectify this?

Hello,

Thank you for posting to the SBS Newsgroup.

I understand that you failed to Backup your SBS 2K3 after you changed the
Administrator name. If have misunderstood your issue, please let me know.
Please see my suggestions below:

Please add Local Service and Network Service account Read & Execute, List
Folder Contents, and Read permissions to
C:\WINDOWS\MICROSOFT.NET\Framework\v1.1.4322.

Add Local Service and Network Service account Full Control permission to
C:\WINDOWS\MICROSOFT.NET\Framework\v1.1.4322\Temor ary ASP.NET files.

Run "iisreset" and check whether the issue still occurs.

If the issue still occurs, please help to gather the following information:

- Did you install any software recently, like Windows Server 2003 SP1? If
so, please uninstall it and wait for SBS 2003 SP1.

- Is the logged on user a member of the "SBS Internet Users" group?

- Does NTBackup work?

- Run "eventvwr", are there any error messages in the Application or System
event logs regarding the backup or the tape device? If so, please paste
full error information to me.

- Paste the full content of the files in the folder C:\Documents and
Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\

The following KB article is for your additional information:

You receive a "Server Error in '/' Application. Access to the path <path>
is denied" error message when you log on to Windows SharePoint Services
http://support.microsoft.com/kb/823379

Thanks for your time. I am looking forward to hearing from you soon.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks for your reply, Brandy. I need some help with following your
instructions. How do I add "Local Service" and "Network Service" accounts?

Also, when I navigated to v1.1.4322 folders, selected PROPERTIES, went to
the SECURITYtab, I found five GROUP OR USER NAMES listed there. They were
ACCOUNT UNKNOWN (S-1-5-32-547) which had all permissions allowed except full
control, ADMINISTRATORS (DOMAIN\ADMINISTRATORS) which had all permissions
allowed, CREATOR OWNER, which had no permissions allowed or denied, SYSTEM,
which had all permissions allowed, and USERS (DOMAIN\USERS) which had Read &
Execute, List folder contents and Read permissions allowed and none denied.

These settings were identical for the Temporary ASP.Net Files folder.

Are these in order?

Many thanks

""Brandy Nee [MSFT]"" wrote:

> Hello,
>
> Thank you for posting to the SBS Newsgroup.
>
> I understand that you failed to Backup your SBS 2K3 after you changed the
> Administrator name. If have misunderstood your issue, please let me know.
> Please see my suggestions below:
>
> Please add Local Service and Network Service account Read & Execute, List
> Folder Contents, and Read permissions to
> C:\WINDOWS\MICROSOFT.NET\Framework\v1.1.4322.
>
> Add Local Service and Network Service account Full Control permission to
> C:\WINDOWS\MICROSOFT.NET\Framework\v1.1.4322\Temor ary ASP.NET files.
>
> Run "iisreset" and check whether the issue still occurs.
>
> If the issue still occurs, please help to gather the following information:
>
> - Did you install any software recently, like Windows Server 2003 SP1? If
> so, please uninstall it and wait for SBS 2003 SP1.
>
> - Is the logged on user a member of the "SBS Internet Users" group?
>
> - Does NTBackup work?
>
> - Run "eventvwr", are there any error messages in the Application or System
> event logs regarding the backup or the tape device? If so, please paste
> full error information to me.
>
> - Paste the full content of the files in the folder C:\Documents and
> Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data\
>
> The following KB article is for your additional information:
>
> You receive a "Server Error in '/' Application. Access to the path <path>
> is denied" error message when you log on to Windows SharePoint Services
> http://support.microsoft.com/kb/823379
>
> Thanks for your time. I am looking forward to hearing from you soon.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hello,

Thank you for posting back.

Please see my steps below:

1. Log in the SBS 2K3 server, go to C:\windows\microsft.net\framework.

2. Right click v1.1.4322, properties, Security Tab.

3. Click Add, Advanced, Find Now.

4. Find "Local Service" and "Network Service" in the Search Results pool.

5. Click OK three times.

The code S-1-5-32-547 is Power User. All your configurations in the Group
and User Names are correct.

If my above suggestion still does not work, please try my second method
which I have showed to you on 22nd April, 2005. Please see:

- Did you install any software recently, like Windows Server 2003 SP1? If
so, please uninstall it and wait for SBS 2003 SP1.

- Is the logged on user a member of the "SBS Internet Users" group?

- Does NTBackup work?

- Run "eventvwr", are there any error messages in the Application or System
event logs regarding the backup or the tape device? If so, please paste
full error information to me.

- Paste the full content of the files in the folder C:\Documents and
Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\

The following KB article is for your additional information:

You receive a "Server Error in '/' Application. Access to the path <path>
is denied" error message when you log on to Windows SharePoint Services
http://support.microsoft.com/kb/823379

Hope this information answers your question. I am looking forward to your
reply.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks, Brandy. After following your instructions, I am now able to access
the log files. But Backup failed again last night. I got the following
warnings/errors in the application logs

1. Warning - Source: Userenv, User: SBS Backup User, "Windows cannot unload
your classes registry file - it is still in use by other applications or
services. The file will be unloaded when it is no longer in use."

2. Warning - Source: Userenv, User: NTAUTHORITY/SYSTEM, "Windows saved user
PEAKALPHA\SBS Backup User registry while an application or service was still
using the registry during log off. The memory used by the user's registry has
not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account."

3. Error - Source: Small Business Server, User: N/A, "One or more components
of Small Business Server Backup failed. For more information, click Backup in
Server Management, and view the log files."

Upon reviewing the log file I found that there were 47 files that backup
skipped with the following message "The process cannot access the file
because it is being used by another process." There were two other files in
the windows/temp directory that were skipped because "Access is denied." The
report at the end of the backup was as follows:

Backup completed on 25/04/2005 at 23:20.
Directories: 2299
Files: 18872
Bytes: 2,391,906,987
Time: 18 minutes and 1 second
Backup of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 25/04/2005 at 23:00"
Media name: "Small Business Server Backup (01).bkf created 25/04/2005 at
23:00"

Please let me know what I should do next. Many thanks.

Best regards

Shyam


""Brandy Nee [MSFT]"" wrote:

> Hello,
>
> Thank you for posting back.
>
> Please see my steps below:
>
> 1. Log in the SBS 2K3 server, go to C:\windows\microsft.net\framework.
>
> 2. Right click v1.1.4322, properties, Security Tab.
>
> 3. Click Add, Advanced, Find Now.
>
> 4. Find "Local Service" and "Network Service" in the Search Results pool.
>
> 5. Click OK three times.
>
> The code S-1-5-32-547 is Power User. All your configurations in the Group
> and User Names are correct.
>
> If my above suggestion still does not work, please try my second method
> which I have showed to you on 22nd April, 2005. Please see:
>
> - Did you install any software recently, like Windows Server 2003 SP1? If
> so, please uninstall it and wait for SBS 2003 SP1.
>
> - Is the logged on user a member of the "SBS Internet Users" group?
>
> - Does NTBackup work?
>
> - Run "eventvwr", are there any error messages in the Application or System
> event logs regarding the backup or the tape device? If so, please paste
> full error information to me.
>
> - Paste the full content of the files in the folder C:\Documents and
> Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows
> NT\NTBackup\data\
>
> The following KB article is for your additional information:
>
> You receive a "Server Error in '/' Application. Access to the path <path>
> is denied" error message when you log on to Windows SharePoint Services
> http://support.microsoft.com/kb/823379
>
> Hope this information answers your question. I am looking forward to your
> reply.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hello,

Thank you for posting back.

Please see my suggestions below:

1. Make sure that the steps you changed the administrator name was correct.

You can either manually rename the Administrator account on the computer
running SBS 2003, or, using GPMC, you can automatically rename all the
Administrator account names in the network (including the server). So, if
you just want to rename the Administrator account on the server itself, you
can just use the manual listed below:

To complete this procedure, you must be logged on as a member of the Domain
Admins security group.

1): Open Server Management.

2): In the console tree, click Users.

3): In the details pane, right-click Administrator, and then click
Properties.

4): On the General tab, in the Display text box, replace the previous name
(Administrator) with a new name.

5): On the Account tab, in the User logon name box, type the new name.

6): In the User logon name (pre-Windows 2000) box, replace the previous
user logon name (Administrator) with the new name, and then click OK.

7): After changing the Administrator account name, you need to log off and
then use the new name to log back on as an administrator on the server.

Make sure:

1): Rename the Administrator account only after completing all the tasks
in the To Do List.

2): After changing the Administrator account name, you need to log off and
then use the new name to log back on as an administrator on the server.

2. Go to Server Management\Standard Management\To Do List, re-run the
Backup Wizard.

3. Make sure the Volume Shadow Copy Service is Started. On the SBS 2K3
server, run "services.msc" you will find are in Volume Shadow Copy, make
sure it is started, if not, right click it and select Start.

4. I need you to re-run the backup and paste me the full content of the
event log (Include the error ID).

I am appreciated your time. I am looking forward to hearing from you soon.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

Brandy, I checked your instructions and I did change the admin name properly.
The volume shadow copy service was stopped and on manual, so I started it and
turned it to automatic, then reran backup. I still got a failed backup
report. I am pasting below the complete event log as per your instructions.
As I mentioned, it is fairly long.

27/04/2005 11:40
-------------------------------
Date: 27/04/2005
Time: 11:40
User: peak*******
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 27/04/2005 at 11:40" /v:yes /r:no /rs:no /hcff /m normal /j
"Small Business Server Backup Job" /l:s /f "D:\Backup Files\Small Business
Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup05.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 27/04/2005 at
11:40"


Error returned while creating the volume shadow copy:800423f4
Reverting to non-shadow copy backup mode.
Backup of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Media name: "Small Business Server Backup (01).bkf created 27/04/2005 at
11:40"

Backup Type: Normal

Backup started on 27/04/2005 at 11:42.
Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Microsoft\Templates\Normal.dot" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\call256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chat1024.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chat2048.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chat256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chat4096.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chat512.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chatmsg1024.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chatmsg256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\chatmsg512.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\index2.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\message256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\profile256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\user1024.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\user256.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Application
Data\Skype\shyam01\user4096.dbb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and
Settings\Administrator\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\History\History.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\History\History.IE5\MSHist012005042720050 428\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temp\~DF5791.tmp" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temp\~DFB27E.tmp" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temp\~WRD0001.doc" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temp\~WRS0000.tmp" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\ActivityLog\InboxLOG.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\ActivityLog\OutboxLOG.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and
Settings\LocalService\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\History\History.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and
Settings\NetworkService\Cookies\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\NetworkService\Local
Settings\History\History.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Documents and Settings\NetworkService\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\bin\store.fcl" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program Files\Exchsrvr\MDBDATA\tmp.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\Program
Files\Exchsrvr\PEAKSERVER1.log\20050427.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\security\logs\scepol.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\h323log.txt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\hmdebug.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\AppEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\DnsEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\NTDS.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\NtFrs.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\SecEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\config\SysEvent.Evt" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\dhcp.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\DhcpSrvLog-Wed.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\j50tmp.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\dhcp\tmp.edb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\LogFiles\IN050426.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\LogFiles\W3SVC1\ex050427. log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\j50.log" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\wins.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\system32\wins\winstmp.mdb" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "C:\WINDOWS\Temp\LB2C.tmp" - skipped.
Reason: Access is denied.


Warning: Unable to open "C:\WINDOWS\Temp\LB2D.tmp" - skipped.
Reason: Access is denied.


Backup completed on 27/04/2005 at 12:03.
Directories: 2384
Files: 20221
Bytes: 2,591,799,655
Time: 21 minutes and 21 seconds
Backup of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Media name: "Small Business Server Backup (01).bkf created 27/04/2005 at
11:40"

Backup Type: Normal

Backup started on 27/04/2005 at 12:03.
Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\E00.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\E00tmp.log" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\priv1.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\priv1.stm" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\pub1.edb" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Exchsrvr\MDBDATA\pub1.stm" -
skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\northwnd.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\northwnd.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\PeakTest_Data.MDF" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\PeakTest_Log.LDF" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\pubs.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\pubs_log.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$PEAKALPHA\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\master.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\mastlog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\model.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\modellog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\msdbdata.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\msdblog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\SBSMonitoring.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\SBSMonitoring_log. LDF" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\tempdb.mdf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\Data\templog.ldf" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\LOG\ERRORLOG" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Program Files\Microsoft SQL
Server\MSSQL$SBSMONITORING\LOG\SQLAGENT.OUT" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Users Shared Folders\Priya.Sunder\EB11\Panna
Pavangadkar\Panna Pavangadkar 2\Pankaj Joshi letter.doc" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Users Shared Folders\Priya.Sunder\EB11\Panna
Pavangadkar\Panna Pavangadkar 2\PANNA FINAL 2.doc" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Warning: Unable to open "D:\Users Shared Folders\Priya.Sunder\EB11\Panna
Pavangadkar\Panna Pavangadkar 2\~WRL3288.tmp" - skipped.
Reason: The process cannot access the file because it is being used by
another process.


Backup completed on 27/04/2005 at 12:22.
Directories: 543
Files: 8422
Bytes: 3,167,157,264
Time: 18 minutes and 36 seconds
Backup of "PEAKSERVER1\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Media name: "Small Business Server Backup (01).bkf created 27/04/2005 at
11:40"

Backup Type: Normal

Backup started on 27/04/2005 at 12:22.
Backup completed on 27/04/2005 at 12:22.
Directories: 4
Files: 6
Bytes: 114,336,656
Time: 35 seconds
Backup of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Media name: "Small Business Server Backup (01).bkf created 27/04/2005 at
11:40"

Backup Type: Copy

Backup started on 27/04/2005 at 12:22.
Backup completed on 27/04/2005 at 12:26.
Directories: 225
Files: 2682
Bytes: 498,527,965
Time: 3 minutes and 8 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: D:\Backup Files\Small Business Server Backup
(01).bkf

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Verify started on 27/04/2005 at 12:26.
Verify completed on 27/04/2005 at 12:28.
Directories: 2384
Files: 20221
Different: 0
Bytes: 2,591,799,655
Time: 2 minutes and 15 seconds

Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Verify started on 27/04/2005 at 12:28.
Verify completed on 27/04/2005 at 12:30.
Directories: 543
Files: 8422
Different: 0
Bytes: 3,167,157,264
Time: 2 minutes and 9 seconds

Verify of "PEAKSERVER1\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Verify started on 27/04/2005 at 12:30.
Verify completed on 27/04/2005 at 12:30.
Directories: 4
Files: 0
Different: 0
Bytes: 114,336,656
Time: 4 seconds

Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 27/04/2005 at 11:40"
Verify started on 27/04/2005 at 12:30.
Verify completed on 27/04/2005 at 12:30.
Directories: 225
Files: 2682
Different: 0
Bytes: 498,527,965
Time: 18 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at 27 April 2005 12:30
Backup Runner finished.


--
Thanks very much

Shyam


""Brandy Nee [MSFT]"" wrote:

> Hello,
>
> Thank you for posting back.
>
> Please see my suggestions below:
>
> 1. Make sure that the steps you changed the administrator name was correct.
>
> You can either manually rename the Administrator account on the computer
> running SBS 2003, or, using GPMC, you can automatically rename all the
> Administrator account names in the network (including the server). So, if
> you just want to rename the Administrator account on the server itself, you
> can just use the manual listed below:
>
> To complete this procedure, you must be logged on as a member of the Domain
> Admins security group.
>
> 1): Open Server Management.
>
> 2): In the console tree, click Users.
>
> 3): In the details pane, right-click Administrator, and then click
> Properties.
>
> 4): On the General tab, in the Display text box, replace the previous name
> (Administrator) with a new name.
>
> 5): On the Account tab, in the User logon name box, type the new name.
>
> 6): In the User logon name (pre-Windows 2000) box, replace the previous
> user logon name (Administrator) with the new name, and then click OK.
>
> 7): After changing the Administrator account name, you need to log off and
> then use the new name to log back on as an administrator on the server.
>
> Make sure:
>
> 1): Rename the Administrator account only after completing all the tasks
> in the To Do List.
>
> 2): After changing the Administrator account name, you need to log off and
> then use the new name to log back on as an administrator on the server.
>
> 2. Go to Server Management\Standard Management\To Do List, re-run the
> Backup Wizard.
>
> 3. Make sure the Volume Shadow Copy Service is Started. On the SBS 2K3
> server, run "services.msc" you will find are in Volume Shadow Copy, make
> sure it is started, if not, right click it and select Start.
>
> 4. I need you to re-run the backup and paste me the full content of the
> event log (Include the error ID).
>
> I am appreciated your time. I am looking forward to hearing from you soon.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hello,

Thank you for posting back.

This problem occurs when the following conditions are true:

1. You back up data from a volume that contains a Microsoft SQL Server
database.

2. The recovery model of the SQL Server database is configured to use an
option that is different from Simple.

As creating the volume shadow copy failed, the open files shown in the log
will surely will not be backed up. To solve the issue, you need to contact
CSS (Customer Support Service) for the following hot fix.

Error 800423f4 appears in the backup log file when you back up a volume by
using the Volume Shadow Copy service in Windows Server 2003
http://support.microsoft.com/?id=828481

To find the support resources, please visit the following website and
access the corresponding localized page:

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default...S;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Also install the following VSS update rollup:

833167 A Volume Shadow Copy Service (VSS) update package is available for
http://support.microsoft.com/?id=833167

Thanks for your time, and I Hope this information helps. I am looking
forward to hearing from you soon.

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

Brandy:

Thanks for your reply. I set the relevant sql server databases to simple and
the backup worked. To do this, I followed the instructions in the KB828481
article. Since it is now working, I did not download the VSS update rollup.
Would you suggest that I still do so?
--
Thanks very much

Shyam


""Brandy Nee [MSFT]"" wrote:

> Hello,
>
> Thank you for posting back.
>
> This problem occurs when the following conditions are true:
>
> 1. You back up data from a volume that contains a Microsoft SQL Server
> database.
>
> 2. The recovery model of the SQL Server database is configured to use an
> option that is different from Simple.
>
> As creating the volume shadow copy failed, the open files shown in the log
> will surely will not be backed up. To solve the issue, you need to contact
> CSS (Customer Support Service) for the following hot fix.
>
> Error 800423f4 appears in the backup log file when you back up a volume by
> using the Volume Shadow Copy service in Windows Server 2003
> http://support.microsoft.com/?id=828481
>
> To find the support resources, please visit the following website and
> access the corresponding localized page:
>
> To obtain the phone numbers for specific technology request please take a
> look at the web site listed below.
> http://support.microsoft.com/default...S;PHONENUMBERS
>
> If you are outside the US please see http://support.microsoft.com for
> regional support phone numbers.
>
> Also install the following VSS update rollup:
>
> 833167 A Volume Shadow Copy Service (VSS) update package is available for
> http://support.microsoft.com/?id=833167
>
> Thanks for your time, and I Hope this information helps. I am looking
> forward to hearing from you soon.
>
> Best regards,
>
> Brandy Nee
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

Hi Shyam,

We are glad to hear that things are working correctly for you now. Actually
what you have done is merely a workaround. If you want to resolve the
issue, you should still contact our CSS to obtain the update. Please do not
hesitate to let us know if you have any further concerns.

Sincerely,

Cliff Zhang
Microsoft Online Partner Support
MCSE 2000/2003


When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

================================================== ===

Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.


This and other support options are available here:

BCPS:
https://partner.microsoft.com/US/tec...rview/40010469

Others: https://partner.microsoft.com/US/tec...pportoverview/


If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default...rnational.aspx.

================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.