BCM for PPC is not compatible with higher-resolution-displays

Hi Microsoft

I try here do send you a message, becouse there's no other posibility. I
hope, that someone from Microsoft read and forward this Message.

The Contact-Business-Manager for PPC do not show right the forms on new
handy-display with higher resulution. Try it on the device HTC Touch pro.
The Comboboxes are to high, the border to small, some textes to small and
some positions of software-buttons are not correct.

Please correct them!

AND: The CBM on the PPC do'nt works with hardware-buttons. Please activate
on minimum the Ok-Button to start the phone after selection of a
phone-number.
AND: Please ADD also the datas of Enterprises, not only the of the
businesscontacts.

Thanks
Urs

If you want to report a problem to Microsoft, you'll have to start a support
incident. If it's a bug in the operating system, you shouldn't be charged.
Support incidents are the only way that bugs get entered into the Microsoft
system for fixing. Chances are, though, this is an HTC problem, so I'd
start there.

Paul T.

"Urs Meyer" <> wrote in message
news:...
> Hi Microsoft
>
> I try here do send you a message, becouse there's no other posibility. I
> hope, that someone from Microsoft read and forward this Message.
>
> The Contact-Business-Manager for PPC do not show right the forms on new
> handy-display with higher resulution. Try it on the device HTC Touch pro.
> The Comboboxes are to high, the border to small, some textes to small and
> some positions of software-buttons are not correct.
>
> Please correct them!
>
> AND: The CBM on the PPC do'nt works with hardware-buttons. Please activate
> on minimum the Ok-Button to start the phone after selection of a
> phone-number.
> AND: Please ADD also the datas of Enterprises, not only the of the
> businesscontacts.
>
> Thanks
> Urs
>

Its not a bug from HTC. Its a bug of the BCM for Mobiles-Software (Download
from Microsoft-Portal, BCM3PPC_DEU), if you have installed the
Business-Contact-Manager in the Microsoft-Office(professional).


"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> schrieb im Newsbeitrag news:...
> If you want to report a problem to Microsoft, you'll have to start a
> support incident. If it's a bug in the operating system, you shouldn't be
> charged. Support incidents are the only way that bugs get entered into the
> Microsoft system for fixing. Chances are, though, this is an HTC problem,
> so I'd start there.
>
> Paul T.
>
> "Urs Meyer" <> wrote in message
> news:...
>> Hi Microsoft
>>
>> I try here do send you a message, becouse there's no other posibility. I
>> hope, that someone from Microsoft read and forward this Message.
>>
>> The Contact-Business-Manager for PPC do not show right the forms on new
>> handy-display with higher resulution. Try it on the device HTC Touch pro.
>> The Comboboxes are to high, the border to small, some textes to small and
>> some positions of software-buttons are not correct.
>>
>> Please correct them!
>>
>> AND: The CBM on the PPC do'nt works with hardware-buttons. Please
>> activate on minimum the Ok-Button to start the phone after selection of a
>> phone-number.
>> AND: Please ADD also the datas of Enterprises, not only the of the
>> businesscontacts.
>>
>> Thanks
>> Urs
>>
>
>

If you're sure of that, then start a support incident with MS and, as I
said, you should not be charged if it's a bug.

Paul T.

"Urs Meyer" <> wrote in message
news:...
> Its not a bug from HTC. Its a bug of the BCM for Mobiles-Software
> (Download from Microsoft-Portal, BCM3PPC_DEU), if you have installed the
> Business-Contact-Manager in the Microsoft-Office(professional).
>
>
> "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
> com> schrieb im Newsbeitrag news:...
>> If you want to report a problem to Microsoft, you'll have to start a
>> support incident. If it's a bug in the operating system, you shouldn't
>> be charged. Support incidents are the only way that bugs get entered into
>> the Microsoft system for fixing. Chances are, though, this is an HTC
>> problem, so I'd start there.
>>
>> Paul T.
>>
>> "Urs Meyer" <> wrote in message
>> news:...
>>> Hi Microsoft
>>>
>>> I try here do send you a message, becouse there's no other posibility. I
>>> hope, that someone from Microsoft read and forward this Message.
>>>
>>> The Contact-Business-Manager for PPC do not show right the forms on new
>>> handy-display with higher resulution. Try it on the device HTC Touch
>>> pro. The Comboboxes are to high, the border to small, some textes to
>>> small and some positions of software-buttons are not correct.
>>>
>>> Please correct them!
>>>
>>> AND: The CBM on the PPC do'nt works with hardware-buttons. Please
>>> activate on minimum the Ok-Button to start the phone after selection of
>>> a phone-number.
>>> AND: Please ADD also the datas of Enterprises, not only the of the
>>> businesscontacts.
>>>
>>> Thanks
>>> Urs
>>>
>>
>>
>
>

Where can I start this?

"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> schrieb im Newsbeitrag news:...
> If you're sure of that, then start a support incident with MS and, as I
> said, you should not be charged if it's a bug.
>
> Paul T.
>
> "Urs Meyer" <> wrote in message
> news:...
>> Its not a bug from HTC. Its a bug of the BCM for Mobiles-Software
>> (Download from Microsoft-Portal, BCM3PPC_DEU), if you have installed the
>> Business-Contact-Manager in the Microsoft-Office(professional).
>>
>>
>> "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
>> DOT com> schrieb im Newsbeitrag
>> news:...
>>> If you want to report a problem to Microsoft, you'll have to start a
>>> support incident. If it's a bug in the operating system, you shouldn't
>>> be charged. Support incidents are the only way that bugs get entered
>>> into the Microsoft system for fixing. Chances are, though, this is an
>>> HTC problem, so I'd start there.
>>>
>>> Paul T.
>>>
>>> "Urs Meyer" <> wrote in message
>>> news:...
>>>> Hi Microsoft
>>>>
>>>> I try here do send you a message, becouse there's no other posibility.
>>>> I hope, that someone from Microsoft read and forward this Message.
>>>>
>>>> The Contact-Business-Manager for PPC do not show right the forms on new
>>>> handy-display with higher resulution. Try it on the device HTC Touch
>>>> pro. The Comboboxes are to high, the border to small, some textes to
>>>> small and some positions of software-buttons are not correct.
>>>>
>>>> Please correct them!
>>>>
>>>> AND: The CBM on the PPC do'nt works with hardware-buttons. Please
>>>> activate on minimum the Ok-Button to start the phone after selection of
>>>> a phone-number.
>>>> AND: Please ADD also the datas of Enterprises, not only the of the
>>>> businesscontacts.
>>>>
>>>> Thanks
>>>> Urs
>>>>
>>>
>>>
>>
>>
>
>

That depends on where you are. If you are in the US, go to
support.microsoft.com and find the phone number/email address for ActiveSync
support. If not, you'll need to figure out where you are supposed to go for
support in your country. If you are outside the US, chances are it will
take a while to get through to the right support people in the US.

Paul T.

"Urs Meyer" <> wrote in message
news:...
> Where can I start this?
>
> "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
> com> schrieb im Newsbeitrag news:...
>> If you're sure of that, then start a support incident with MS and, as I
>> said, you should not be charged if it's a bug.
>>
>> Paul T.
>>
>> "Urs Meyer" <> wrote in message
>> news:...
>>> Its not a bug from HTC. Its a bug of the BCM for Mobiles-Software
>>> (Download from Microsoft-Portal, BCM3PPC_DEU), if you have installed the
>>> Business-Contact-Manager in the Microsoft-Office(professional).
>>>
>>>
>>> "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
>>> DOT com> schrieb im Newsbeitrag
>>> news:...
>>>> If you want to report a problem to Microsoft, you'll have to start a
>>>> support incident. If it's a bug in the operating system, you shouldn't
>>>> be charged. Support incidents are the only way that bugs get entered
>>>> into the Microsoft system for fixing. Chances are, though, this is an
>>>> HTC problem, so I'd start there.
>>>>
>>>> Paul T.
>>>>
>>>> "Urs Meyer" <> wrote in message
>>>> news:...
>>>>> Hi Microsoft
>>>>>
>>>>> I try here do send you a message, becouse there's no other posibility.
>>>>> I hope, that someone from Microsoft read and forward this Message.
>>>>>
>>>>> The Contact-Business-Manager for PPC do not show right the forms on
>>>>> new handy-display with higher resulution. Try it on the device HTC
>>>>> Touch pro. The Comboboxes are to high, the border to small, some
>>>>> textes to small and some positions of software-buttons are not
>>>>> correct.
>>>>>
>>>>> Please correct them!
>>>>>
>>>>> AND: The CBM on the PPC do'nt works with hardware-buttons. Please
>>>>> activate on minimum the Ok-Button to start the phone after selection
>>>>> of a phone-number.
>>>>> AND: Please ADD also the datas of Enterprises, not only the of the
>>>>> businesscontacts.
>>>>>
>>>>> Thanks
>>>>> Urs
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>