Danielle [Fri, 10 Aug 2007 09:08:00 -0700] wrote:
>Hi All
>
>Have just moved the mouse on my other computer (to get it off blank screen
>saver) with Vista installed and a blue screen with the following message
>appeared:
> "A problem has been detected and windows has been shut down to prevent
>damage to your computer.
>
>DRIVER_IQRL_NOT_LESS_OR_EQUAL"
>
>There is stuff on resolution ie restart which has worked for the time being
>- I have turned the comp straight off though.
>
>Technical info as follows:
>*** STOP: 0000000D1 (0X00000000, 0X00000002, 0X00000008, 0X00000000)
>
>Followed by:
>"Collecting data for crash dump...
>Initializing disk for crash dump..."
>
>As far as know, nothing has been changed on the computer - unless it has
>been done automatically.
>
>ANY help would be greatly appreciated as I have no cluehow to fix this
>problem myself.
>Thank you
>Dan
The important thing to do is to read the crash dump file to find out
what caused this BSOD (Blue Screen of Death).
This file will be found in C:\Windows\Minidump and is named
"Mini<date>-<number>.dmp". The first crash dump file of today would thus
be called "Mini081107-01.dmp".
To read this file you'll have to install the debugging tools for
Windows, 32-bit and 64-bit versions are available:
http://www.microsoft.com/whdc/devtoo...g/default.mspx
Copy the crash dump file temporarily to the desktop or any other
convenient place.
Launch "WinDbg" and open the crash dump file at the location where you
just copied it to.
There is a lot of technical data shown, but the essential error
information is at the end and will read something like this:
Probably caused by : <file name> ( <some other information> )
This should give you a good clue as to what caused the BSOD.
You can then work from there to find a solution to the problem.
Marco