bigtime update problem

Hi Dave,

Here are some steps that could try. After performing each, restart your
computer, go to Windows Update and see if the error message persists. If the
error persists, go to the next "step".

1) Since you have SP2 installed, in IE go to Tools>Manage add-ons ensure
that WuWebControlClass is activated.

2) See the troubleshooting steps here provided here:
http://www.updatexp.com/0x800B0004.html
The error message in the title is different than the one that you are
receiving, but some of those steps have been successful at solving the
0x8DDD0004 error.

3) D/load and install the Update for Background Intelligent Transfer Service
(BITS) 2.0 and WinHTTP 5.1 (KB842773):
http://www.microsoft.com/downloads/d...DisplayLang=en

4) Download and install the V5 of Windows Update Active X Controls,
available from:
http://v5.windowsupdate.microsoft.co...en/wusetup.cab
Save the file to a folder that you create on the Desktop. When the file has
been d/loaded, extract the files to this folder that you created. The files
are:
WUSETUP.CAT
WUSETUP.INF
Right click on the WUSETUP.INF file and select "Install"



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Dave Gower" <davegow.removethis.@magma.ca> wrote in message
news:...
> I just bought a new Tochiba Satellite portable, slightly older display
> model with no wireless, XP w/o SP2. Loaded SP2, Office, did desktop
> configerations, logged on to my ISP, went on-line. All worked fine. My
first
> order of business was to be a responsible Web citizen and get all the
> updates.
>
> So now comes the problem. Six times now I've gone to the Window Update
page.
> It goes through the "checking for updates" part and then every time says
> "Windows Update has encountered an error and cannot display the requested
> page. Try refreshing the page, clearing your Internet Explorer Temporary
> Internet Files, closing and restarting Internet Explorer, or trying
Windows
> Update again later."
>
> It also quotes an error number: 0x8DDD0004.
>
> I've tried clearing the temp files with no luck. And the search function
on
> the update troubleshooter has no record of this code!
>
>

I just bought a new Tochiba Satellite portable, slightly older display
model with no wireless, XP w/o SP2. Loaded SP2, Office, did desktop
configerations, logged on to my ISP, went on-line. All worked fine. My first
order of business was to be a responsible Web citizen and get all the
updates.

So now comes the problem. Six times now I've gone to the Window Update page.
It goes through the "checking for updates" part and then every time says
"Windows Update has encountered an error and cannot display the requested
page. Try refreshing the page, clearing your Internet Explorer Temporary
Internet Files, closing and restarting Internet Explorer, or trying Windows
Update again later."

It also quotes an error number: 0x8DDD0004.

I've tried clearing the temp files with no luck. And the search function on
the update troubleshooter has no record of this code!