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bitlocker and efs enhancements error 80070643

 
 
urbanmicro
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Posts: n/a

 
      02-07-2008
I have read as many threads as I can find on this problem and haven't found a
cause or fix. I'm posting this in case I missed something. And also to add
what I can to the discussion.

I have upgraded from Vista Home Premium to Vista Ultimate. A big part of my
need for the upgrade is because I want to make use of one or both of the disk
encryption and file encryption on my laptop. I would REALLY like to get this
resolved!

When I try to get the BitLocker and EFS enhancments installed I get a FATAL
80070643. Looking at the help, I verified that the OSA service was started
and configured as recommended. I have Office 2007 except for MS Project
Professional 2003. (I don't see what this would have to do with it, but
figured I better cover the documented bases before I give up. I even started
up MS-Project to be sure it did not have any problems.)

The installation makes a bunch of progress including creating a restore
point, but then fails when it looks like it was about 95% done.

I am running in an administrator account. I have 88gb free disk on a 200gb
drive. I have 2gb RAM. I have a 2ghz Intel Duo Core CPU. My laptop is a
Sony VGN-CR240E.

I'll include a bit of the Windowsupdate.log as well.
-=Rich=-


2008-02-07 11:39:17:548 1188 1740 AU ## START ## AU: Install updates
2008-02-07 11:39:17:548 1188 1740 AU #########
2008-02-07 11:39:17:548 1188 1740 AU # Initiating manual install
2008-02-07 11:39:17:548 1188 1740 AU # Approved updates = 1
2008-02-07 11:39:17:548 1188 1740 AU <<## SUBMITTED ## AU: Install updates /
installing updates [CallId = {538E2089-E2FE-467D-8AB2-0E47719C1CB6}]
2008-02-07 11:39:17:548 1188 22c Agent *************
2008-02-07 11:39:17:548 1188 22c Agent ** START ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2008-02-07 11:39:17:548 1188 22c Agent *********
2008-02-07 11:39:17:548 1188 22c Agent * Updates to install = 1
2008-02-07 11:39:17:766 1188 22c Agent * Title = BitLocker and EFS
enhancements
2008-02-07 11:39:17:766 1188 22c Agent * UpdateId =
{54A0CB63-0549-4619-9BD8-9426645E4942}.100
2008-02-07 11:39:17:766 1188 22c Agent * Bundles 1 updates:
2008-02-07 11:39:17:766 1188 22c Agent *
{F01075AC-36E4-4D82-AA41-26F11937213A}.100
2008-02-07 11:39:20:699 1188 170c Report REPORT EVENT:
{99FEA09A-73F9-4D28-9F32-BE10F43F9AB6} 2008-02-07
11:39:15:691-0600 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions: - BitLocker
and EFS enhancements
2008-02-07 11:43:27:288 1188 22c Handler Attempting to create remote handler
process as UrbanMicro2\UrbanMicro in session 2
2008-02-07 11:43:27:756 1188 22c DnldMgr Preparing update for install,
updateId = {F01075AC-36E4-4D82-AA41-26F11937213A}.100.
2008-02-07 11:43:27:772 5056 558 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0600) ===========
2008-02-07 11:43:27:772 5056 558 Misc = Process:
C:\Windows\system32\wuauclt.exe
2008-02-07 11:43:27:772 5056 558 Misc = Module:
C:\Windows\system32\wuaueng.dll
2008-02-07 11:43:27:756 5056 558 Handler :::::::::::::
2008-02-07 11:43:27:772 5056 558 Handler :: START :: Handler: CBS Install
2008-02-07 11:43:27:772 5056 558 Handler :::::::::
2008-02-07 11:43:27:772 5056 558 Handler Starting install of CBS update
F01075AC-36E4-4D82-AA41-26F11937213A
2008-02-07 11:43:27:943 5056 558 Handler CBS package identity:
BitLockerDrivePreparation-Package-KB933246-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16442
2008-02-07 11:43:27:943 5056 558 Handler Installing self-contained with
source=C:\Windows\SoftwareDistribution\Download\69 af010f5d681c1e52bcad698309b2b9\Windows6.0-KB933246-x86.cab,
workingdir=C:\Windows\SoftwareDistribution\Downloa d\69af010f5d681c1e52bcad698309b2b9\inst
2008-02-07 11:44:04:213 5056 dd8 Handler FATAL: CBS called Error with
0x80070643,
2008-02-07 11:44:07:848 1188 70c AU >>## RESUMED ## AU: Installing update
[UpdateId = {54A0CB63-0549-4619-9BD8-9426645E4942}]
2008-02-07 11:44:07:848 1188 70c AU # WARNING: Install failed, error =
0x80070643 / 0x80070643
2008-02-07 11:44:07:848 5056 558 Handler FATAL: Completed install of CBS
update with type=0, requiresReboot=0, installerError=1, hr=0x80070643
2008-02-07 11:44:07:879 5056 558 Handler :::::::::
2008-02-07 11:44:07:879 5056 558 Handler :: END :: Handler: CBS Install
2008-02-07 11:44:07:879 5056 558 Handler :::::::::::::

 
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Robert Aldwinckle
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Posts: n/a

 
      02-09-2008

"urbanmicro" <> wrote in message news:CD696BB2-AFD4-4DA0-8BBE-...
>I have read as many threads as I can find on this problem and haven't found a
> cause or fix. I'm posting this in case I missed something. And also to add
> what I can to the discussion.
>
> I have upgraded from Vista Home Premium to Vista Ultimate. A big part of my
> need for the upgrade is because I want to make use of one or both of the disk
> encryption and file encryption on my laptop. I would REALLY like to get this
> resolved!
>
> When I try to get the BitLocker and EFS enhancments installed I get a FATAL
> 80070643. Looking at the help, I verified that the OSA service was started
> and configured as recommended. I have Office 2007 except for MS Project
> Professional 2003. (I don't see what this would have to do with it, but
> figured I better cover the documented bases before I give up. I even started
> up MS-Project to be sure it did not have any problems.)
>
> The installation makes a bunch of progress including creating a restore
> point, but then fails when it looks like it was about 95% done.
>
> I am running in an administrator account. I have 88gb free disk on a 200gb
> drive. I have 2gb RAM. I have a 2ghz Intel Duo Core CPU. My laptop is a
> Sony VGN-CR240E.
>
> I'll include a bit of the Windowsupdate.log as well.



Wrong diagnostic. The install was started so a better diagnostic
is whatever log(s) it created or changed. Start with the Event log
in case there is something explicit for you there.


> 2008-02-07 11:43:27:772 5056 558 Handler :: START :: Handler: CBS Install
> 2008-02-07 11:43:27:772 5056 558 Handler :::::::::
> 2008-02-07 11:43:27:772 5056 558 Handler Starting install of CBS update
> F01075AC-36E4-4D82-AA41-26F11937213A
> 2008-02-07 11:43:27:943 5056 558 Handler CBS package identity:
> BitLockerDrivePreparation-Package-KB933246-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16442
> 2008-02-07 11:43:27:943 5056 558 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\69 af010f5d681c1e52bcad698309b2b9\Windows6.0-KB933246-x86.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\69af010f5d681c1e52bcad698309b2b9\inst
> 2008-02-07 11:44:04:213 5056 dd8 Handler FATAL: CBS called Error with
> 0x80070643,



---


 
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