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BITS 2.0 and WinHTTP 5.1 (KB842773)

 
 
AdronDax
Guest
Posts: n/a

 
      09-11-2004
This update will not update automatically or manually. I'ved tried using
Windows Update automatic through website, and it fails. I've tried letting
Windows download automatically with the automatic auto update and it fails.
I've tried downloading manually from windows. (It downloads fine.) And when I
try installing it manually from that file it fails. I need some ideas. No
responses so far to other people with similiar problems have been helping at
all. The update is downloaded fine. But fails repeatedly on all kinds of
installations I've tried so far. (Manual WU site, Automatic WU, and Manual WU
download and manual install of update.) Please help.
 
Reply With Quote
 
 
 
 
Sudheer GN [MSFT]
Guest
Posts: n/a

 
      09-11-2004
Hi,
Please post the contents of c:\windows\KB842773.log
That will show the error code causing the install to fail


--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm


"AdronDax" <> wrote in message
news:853B3D64-7884-47CC-A263-...
> This update will not update automatically or manually. I'ved tried using
> Windows Update automatic through website, and it fails. I've tried letting
> Windows download automatically with the automatic auto update and it
> fails.
> I've tried downloading manually from windows. (It downloads fine.) And
> when I
> try installing it manually from that file it fails. I need some ideas. No
> responses so far to other people with similiar problems have been helping
> at
> all. The update is downloaded fine. But fails repeatedly on all kinds of
> installations I've tried so far. (Manual WU site, Automatic WU, and Manual
> WU
> download and manual install of update.) Please help.
>
>
 
Reply With Quote
 
AdronDax
Guest
Posts: n/a

 
      09-11-2004
Here are there contents of that log file:

[KB842773.log]
3.985:
================================================== ==============================
4.000: 2004/07/27 08:33:49.330 (local)
4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
4.000: Service Pack started with following command line: -q /Z -ER
5.063: DoInstallation: CleanPFR failed: 0x2
5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
5.110: DoInstallation: FetchSourceURL for
c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
5.110: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB842773$
5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
5.438: BuildCabinetManifest: update.url absent
5.453: AnalyzePhaseZero used 0 ticks
5.453: No c:\windows\INF\updtblk.inf file.
5.610: AnalyzePhaseOne: used 157 ticks
5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
5.610: AnalyzeComponents: Hotpatching is disabled.
5.610: Persisted hotfix directory is missing.
5.610: FindFirstFile c:\windows\$hf_mig$\*.*
5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
5.672: AnalyzeForBranching used 62 ticks.
5.719: AnalyzePhaseTwo used 47 ticks
5.719: AnalyzePhaseThree used 0 ticks
5.719: AnalyzePhaseFive used 0 ticks
5.719: AnalyzePhaseSix used 0 ticks
5.719: AnalyzeComponents used 266 ticks
5.719: Downloading 0 files
5.719: bPatchMode = FALSE
5.719: Inventory complete: ReturnStatus=0, 609 ticks
5.719: Num Ticks for invent : 609
5.735: DoInstallation: ApplyAdminSystemAclsRecursive for c:\windows\$hf_mig$
failed; error=0x00000003
5.735: Allocation size of drive C: is 4096 bytes, free space = 23743655936
bytes
5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
6.250: Num Ticks for download : 531
6.250: CabinetBuild complete
6.250: Num Ticks for Cabinet build : 0
6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
6.578: Num Ticks for Backup : 328
8.735: Num Ticks for creating uninst inf : 2157
8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
11.641: System Restore Point set.
12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
12.047: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
12.063: In order to successfully complete this installation, the following
services will automatically be stopped and re-started.
12.063: Background Intelligent Transfer Service.
16.282: VerifySize: Unable to obtain Target file size:
C:\WINDOWS\System32\bits\qmgr.dll
16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
16.500: AtomicReplaceFile: HpReplaceSystemModule failed; status=0xc0000003,
location=684.
16.500: DoNoDelayReplace: Atomic replace support not implemented; disabling.
16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
18.188: Num Ticks for Copying files : 9453
18.297: Num Ticks for Reg update and deleting 0 size files : 109
18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe /setupservice
/resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
18.297: Return Code = 0
18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
/setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
22.266: Return Code = 0
22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
22.282: ---- Old Information In The Registry ------
22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
22.282: Destination:
22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
22.344: ---- New Information In The Registry ------
22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
22.344: Destination:
22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
34.500: IsRebootRequiredForFileQueue: At least one file operation was
delayed; reboot is required.
If none are listed below, check above for
delayed deletes.
34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll was
delayed; reboot is required.
34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgrprxy.dll was
delayed; reboot is required.
34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll was
no-delay replaced; reboot is required.
34.500: DoInstallation: A reboot is required to complete the installation of
one or more files.
34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
5.531:
================================================== ==============================
5.546: 2004/09/11 13:25:14.109 (local)
5.546:
C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe (version 5.4.15.0)
5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
5.578: Service Pack started with following command line: -q -z -er
/ParentInfo:fc5f02ab2a716245ba66579c642d4631
5.422:
================================================== ==============================
5.437: 2004/09/11 13:37:28.031 (local)
5.469:
C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe (version 5.4.15.0)
5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
5.469: Service Pack started with following command line: -q -z -er
/ParentInfo:b84c22fa1e42a1479074404c6c331b41
1.000:
================================================== ==============================
1.000: 2004/09/11 13:53:59.796 (local)
1.000:
C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe (version 5.4.15.0)
1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
1.000: Service Pack started with following command line: -q -z -er
/ParentInfo:d58d1285d5596a4d81ad609dd1e13224
0.969:
================================================== ==============================
0.969: 2004/09/11 14:01:49.937 (local)
0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
0.969: Service Pack started with following command line:
1.047:
================================================== ==============================
1.047: 2004/09/11 14:02:51.390 (local)
1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version 5.4.15.0)
1.062: Service Pack started with following command line:
97.906: Message displayed to the user: Are you sure you want to cancel?
97.906: User Input: YES
6.297:
================================================== ==============================
6.313: 2004/09/11 14:05:54.046 (local)
6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version 5.4.15.0)
6.329: Service Pack started with following command line:
164.047: Message displayed to the user: Are you sure you want to cancel?
164.047: User Input: YES

Appreciate the assistance. Thanks.

"Sudheer GN [MSFT]" wrote:

> Hi,
> Please post the contents of c:\windows\KB842773.log
> That will show the error code causing the install to fail
>
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
> "AdronDax" <> wrote in message
> news:853B3D64-7884-47CC-A263-...
> > This update will not update automatically or manually. I'ved tried using
> > Windows Update automatic through website, and it fails. I've tried letting
> > Windows download automatically with the automatic auto update and it
> > fails.
> > I've tried downloading manually from windows. (It downloads fine.) And
> > when I
> > try installing it manually from that file it fails. I need some ideas. No
> > responses so far to other people with similiar problems have been helping
> > at
> > all. The update is downloaded fine. But fails repeatedly on all kinds of
> > installations I've tried so far. (Manual WU site, Automatic WU, and Manual
> > WU
> > download and manual install of update.) Please help.
> >
> >
>
>
>
 
Reply With Quote
 
Sudheer GN [MSFT]
Guest
Posts: n/a

 
      09-11-2004
When you tried to install manually, what happens?
Do you get any error message?
The log file is not showing the error.
Also, it seems that the package installed successfully on 7/27
Do you see this update installed in Control Panel->Add/Remove programs?
(please look for KB842773 in the title)

--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm



"AdronDax" <> wrote in message
news:C70CE9DC-9BA6-4A4F-A35E-...
> Here are there contents of that log file:
>
> [KB842773.log]
> 3.985:
> ================================================== ==============================
> 4.000: 2004/07/27 08:33:49.330 (local)
> 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
> 4.000: Service Pack started with following command line: -q /Z -ER
> 5.063: DoInstallation: CleanPFR failed: 0x2
> 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 5.110: DoInstallation: FetchSourceURL for
> c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
> 5.110: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB842773$
> 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 5.438: BuildCabinetManifest: update.url absent
> 5.453: AnalyzePhaseZero used 0 ticks
> 5.453: No c:\windows\INF\updtblk.inf file.
> 5.610: AnalyzePhaseOne: used 157 ticks
> 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 5.610: AnalyzeComponents: Hotpatching is disabled.
> 5.610: Persisted hotfix directory is missing.
> 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
> 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
> 5.672: AnalyzeForBranching used 62 ticks.
> 5.719: AnalyzePhaseTwo used 47 ticks
> 5.719: AnalyzePhaseThree used 0 ticks
> 5.719: AnalyzePhaseFive used 0 ticks
> 5.719: AnalyzePhaseSix used 0 ticks
> 5.719: AnalyzeComponents used 266 ticks
> 5.719: Downloading 0 files
> 5.719: bPatchMode = FALSE
> 5.719: Inventory complete: ReturnStatus=0, 609 ticks
> 5.719: Num Ticks for invent : 609
> 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
> c:\windows\$hf_mig$
> failed; error=0x00000003
> 5.735: Allocation size of drive C: is 4096 bytes, free space = 23743655936
> bytes
> 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
> 6.250: Num Ticks for download : 531
> 6.250: CabinetBuild complete
> 6.250: Num Ticks for Cabinet build : 0
> 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 6.578: Num Ticks for Backup : 328
> 8.735: Num Ticks for creating uninst inf : 2157
> 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 11.641: System Restore Point set.
> 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> 12.047: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> 12.063: In order to successfully complete this installation, the following
> services will automatically be stopped and re-started.
> 12.063: Background Intelligent Transfer Service.
> 16.282: VerifySize: Unable to obtain Target file size:
> C:\WINDOWS\System32\bits\qmgr.dll
> 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
> C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
> 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
> status=0xc0000003,
> location=684.
> 16.500: DoNoDelayReplace: Atomic replace support not implemented;
> disabling.
> 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
> 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
> 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
> 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
> 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
> 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
> 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
> 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
> 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
> 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
> 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
> 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
> 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
> 18.188: Num Ticks for Copying files : 9453
> 18.297: Num Ticks for Reg update and deleting 0 size files : 109
> 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
> c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
> 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
> /setupservice
> /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
> 18.297: Return Code = 0
> 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
> /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
> 22.266: Return Code = 0
> 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 22.282: ---- Old Information In The Registry ------
> 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> 22.282: Destination:
> 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> 22.344: ---- New Information In The Registry ------
> 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> 22.344: Destination:
> 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> 34.500: IsRebootRequiredForFileQueue: At least one file operation was
> delayed; reboot is required.
> If none are listed below, check above for
> delayed deletes.
> 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll was
> delayed; reboot is required.
> 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgrprxy.dll was
> delayed; reboot is required.
> 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll was
> no-delay replaced; reboot is required.
> 34.500: DoInstallation: A reboot is required to complete the installation
> of
> one or more files.
> 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart
> = 0
> 5.531:
> ================================================== ==============================
> 5.546: 2004/09/11 13:25:14.109 (local)
> 5.546:
> C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> (version 5.4.15.0)
> 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 5.578: Service Pack started with following command line: -q -z -er
> /ParentInfo:fc5f02ab2a716245ba66579c642d4631
> 5.422:
> ================================================== ==============================
> 5.437: 2004/09/11 13:37:28.031 (local)
> 5.469:
> C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> (version 5.4.15.0)
> 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 5.469: Service Pack started with following command line: -q -z -er
> /ParentInfo:b84c22fa1e42a1479074404c6c331b41
> 1.000:
> ================================================== ==============================
> 1.000: 2004/09/11 13:53:59.796 (local)
> 1.000:
> C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> (version 5.4.15.0)
> 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 1.000: Service Pack started with following command line: -q -z -er
> /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
> 0.969:
> ================================================== ==============================
> 0.969: 2004/09/11 14:01:49.937 (local)
> 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
> 0.969: Service Pack started with following command line:
> 1.047:
> ================================================== ==============================
> 1.047: 2004/09/11 14:02:51.390 (local)
> 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
> 5.4.15.0)
> 1.062: Service Pack started with following command line:
> 97.906: Message displayed to the user: Are you sure you want to cancel?
> 97.906: User Input: YES
> 6.297:
> ================================================== ==============================
> 6.313: 2004/09/11 14:05:54.046 (local)
> 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version 5.4.15.0)
> 6.329: Service Pack started with following command line:
> 164.047: Message displayed to the user: Are you sure you want to cancel?
> 164.047: User Input: YES
>
> Appreciate the assistance. Thanks.
>
> "Sudheer GN [MSFT]" wrote:
>
>> Hi,
>> Please post the contents of c:\windows\KB842773.log
>> That will show the error code causing the install to fail
>>
>>
>> --
>> Sudheer GN
>> Microsoft, BITS
>>
>> This posting is provided "As Is" with no warranties, and confers no
>> rights.
>> Use of included script samples are subject to the terms specified at
>> http://www.microsoft.com/info/cpyright.htm
>>
>>
>> "AdronDax" <> wrote in message
>> news:853B3D64-7884-47CC-A263-...
>> > This update will not update automatically or manually. I'ved tried
>> > using
>> > Windows Update automatic through website, and it fails. I've tried
>> > letting
>> > Windows download automatically with the automatic auto update and it
>> > fails.
>> > I've tried downloading manually from windows. (It downloads fine.) And
>> > when I
>> > try installing it manually from that file it fails. I need some ideas.
>> > No
>> > responses so far to other people with similiar problems have been
>> > helping
>> > at
>> > all. The update is downloaded fine. But fails repeatedly on all kinds
>> > of
>> > installations I've tried so far. (Manual WU site, Automatic WU, and
>> > Manual
>> > WU
>> > download and manual install of update.) Please help.
>> >
>> >
>>
>>
>>
 
Reply With Quote
 
AdronDax
Guest
Posts: n/a

 
      09-11-2004
When trying to install manually I get up to the window that reads:

Please wait while setup inspects your current configuratio, archives your
current files and updates your files.
Inspecting your current configuration (shows an empty fill/completion bar)

Details (box)
(Includes text Inspecting:

While on this window, the computer's HD light is blinking fairly rapidly as
if it's doing something, but nothing ever happens. No movement on progress
bar or in the Details window at all.

The update KB842773 is not one of the items lists in the Add/Remove programs
from the control panel.

Also, ocassoinally the automatic windows updater will show a little icon in
the system tray showing that an update is available for installation. It is
the KB842773 update. When I click on it to update it asks me whether I would
like to do a custom or express install. I can click either of them and will
get the same response. A new window pops open saying that the installation
failed. Would it help if I completely deleted the KB842773.log file and try
to get another one? Most of the time I have been manually trying to cancel
the installation after it has continued to hang for a fairly long period of
time. Should I wait a lot longer and hope it finally decides to stop just
doing nothing?

"Sudheer GN [MSFT]" wrote:

> When you tried to install manually, what happens?
> Do you get any error message?
> The log file is not showing the error.
> Also, it seems that the package installed successfully on 7/27
> Do you see this update installed in Control Panel->Add/Remove programs?
> (please look for KB842773 in the title)
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
>
> "AdronDax" <> wrote in message
> news:C70CE9DC-9BA6-4A4F-A35E-...
> > Here are there contents of that log file:
> >
> > [KB842773.log]
> > 3.985:
> > ================================================== ==============================
> > 4.000: 2004/07/27 08:33:49.330 (local)
> > 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
> > 4.000: Service Pack started with following command line: -q /Z -ER
> > 5.063: DoInstallation: CleanPFR failed: 0x2
> > 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 5.110: DoInstallation: FetchSourceURL for
> > c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
> > 5.110: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB842773$
> > 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 5.438: BuildCabinetManifest: update.url absent
> > 5.453: AnalyzePhaseZero used 0 ticks
> > 5.453: No c:\windows\INF\updtblk.inf file.
> > 5.610: AnalyzePhaseOne: used 157 ticks
> > 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 5.610: AnalyzeComponents: Hotpatching is disabled.
> > 5.610: Persisted hotfix directory is missing.
> > 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
> > 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
> > 5.672: AnalyzeForBranching used 62 ticks.
> > 5.719: AnalyzePhaseTwo used 47 ticks
> > 5.719: AnalyzePhaseThree used 0 ticks
> > 5.719: AnalyzePhaseFive used 0 ticks
> > 5.719: AnalyzePhaseSix used 0 ticks
> > 5.719: AnalyzeComponents used 266 ticks
> > 5.719: Downloading 0 files
> > 5.719: bPatchMode = FALSE
> > 5.719: Inventory complete: ReturnStatus=0, 609 ticks
> > 5.719: Num Ticks for invent : 609
> > 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
> > c:\windows\$hf_mig$
> > failed; error=0x00000003
> > 5.735: Allocation size of drive C: is 4096 bytes, free space = 23743655936
> > bytes
> > 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
> > 6.250: Num Ticks for download : 531
> > 6.250: CabinetBuild complete
> > 6.250: Num Ticks for Cabinet build : 0
> > 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 6.578: Num Ticks for Backup : 328
> > 8.735: Num Ticks for creating uninst inf : 2157
> > 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> > 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > 0xe0000102
> > 11.641: System Restore Point set.
> > 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> > 12.047: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> > 12.063: In order to successfully complete this installation, the following
> > services will automatically be stopped and re-started.
> > 12.063: Background Intelligent Transfer Service.
> > 16.282: VerifySize: Unable to obtain Target file size:
> > C:\WINDOWS\System32\bits\qmgr.dll
> > 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
> > C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
> > 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
> > status=0xc0000003,
> > location=684.
> > 16.500: DoNoDelayReplace: Atomic replace support not implemented;
> > disabling.
> > 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
> > 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
> > 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
> > 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
> > 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
> > 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
> > 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
> > 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
> > 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
> > 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
> > 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
> > 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
> > 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
> > 18.188: Num Ticks for Copying files : 9453
> > 18.297: Num Ticks for Reg update and deleting 0 size files : 109
> > 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
> > c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
> > 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
> > /setupservice
> > /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
> > 18.297: Return Code = 0
> > 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
> > /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
> > 22.266: Return Code = 0
> > 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > empty; nothing to do.
> > 22.282: ---- Old Information In The Registry ------
> > 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > 22.282: Destination:
> > 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > 22.344: ---- New Information In The Registry ------
> > 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > 22.344: Destination:
> > 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > 34.500: IsRebootRequiredForFileQueue: At least one file operation was
> > delayed; reboot is required.
> > If none are listed below, check above for
> > delayed deletes.
> > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll was
> > delayed; reboot is required.
> > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgrprxy.dll was
> > delayed; reboot is required.
> > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll was
> > no-delay replaced; reboot is required.
> > 34.500: DoInstallation: A reboot is required to complete the installation
> > of
> > one or more files.
> > 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart
> > = 0
> > 5.531:
> > ================================================== ==============================
> > 5.546: 2004/09/11 13:25:14.109 (local)
> > 5.546:
> > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > (version 5.4.15.0)
> > 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 5.578: Service Pack started with following command line: -q -z -er
> > /ParentInfo:fc5f02ab2a716245ba66579c642d4631
> > 5.422:
> > ================================================== ==============================
> > 5.437: 2004/09/11 13:37:28.031 (local)
> > 5.469:
> > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > (version 5.4.15.0)
> > 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 5.469: Service Pack started with following command line: -q -z -er
> > /ParentInfo:b84c22fa1e42a1479074404c6c331b41
> > 1.000:
> > ================================================== ==============================
> > 1.000: 2004/09/11 13:53:59.796 (local)
> > 1.000:
> > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > (version 5.4.15.0)
> > 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 1.000: Service Pack started with following command line: -q -z -er
> > /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
> > 0.969:
> > ================================================== ==============================
> > 0.969: 2004/09/11 14:01:49.937 (local)
> > 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
> > 0.969: Service Pack started with following command line:
> > 1.047:
> > ================================================== ==============================
> > 1.047: 2004/09/11 14:02:51.390 (local)
> > 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
> > 5.4.15.0)
> > 1.062: Service Pack started with following command line:
> > 97.906: Message displayed to the user: Are you sure you want to cancel?
> > 97.906: User Input: YES
> > 6.297:
> > ================================================== ==============================
> > 6.313: 2004/09/11 14:05:54.046 (local)
> > 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version 5.4.15.0)
> > 6.329: Service Pack started with following command line:
> > 164.047: Message displayed to the user: Are you sure you want to cancel?
> > 164.047: User Input: YES
> >
> > Appreciate the assistance. Thanks.
> >
> > "Sudheer GN [MSFT]" wrote:
> >
> >> Hi,
> >> Please post the contents of c:\windows\KB842773.log
> >> That will show the error code causing the install to fail
> >>
> >>
> >> --
> >> Sudheer GN
> >> Microsoft, BITS
> >>
> >> This posting is provided "As Is" with no warranties, and confers no
> >> rights.
> >> Use of included script samples are subject to the terms specified at
> >> http://www.microsoft.com/info/cpyright.htm
> >>
> >>
> >> "AdronDax" <> wrote in message
> >> news:853B3D64-7884-47CC-A263-...
> >> > This update will not update automatically or manually. I'ved tried
> >> > using
> >> > Windows Update automatic through website, and it fails. I've tried
> >> > letting
> >> > Windows download automatically with the automatic auto update and it
> >> > fails.
> >> > I've tried downloading manually from windows. (It downloads fine.) And
> >> > when I
> >> > try installing it manually from that file it fails. I need some ideas.
> >> > No
> >> > responses so far to other people with similiar problems have been
> >> > helping
> >> > at
> >> > all. The update is downloaded fine. But fails repeatedly on all kinds
> >> > of
> >> > installations I've tried so far. (Manual WU site, Automatic WU, and
> >> > Manual
> >> > WU
> >> > download and manual install of update.) Please help.
> >> >
> >> >
> >>
> >>
> >>
>
>
>
 
Reply With Quote
 
AdronDax
Guest
Posts: n/a

 
      09-11-2004
Without waiting for response I've been letting the installation continue
running with nothing really happening. This text has been appended to the end
of the log file. (kb842773.log) I put in a couple lines of overlap so you
could tell exactly where it is. Perhaps some extra info in there will help?

6.329: Service Pack started with following command line:
164.047: Message displayed to the user: Are you sure you want to cancel?
164.047: User Input: YES
4.938:
================================================== ==============================
4.938: 2004/09/11 15:00:21.187 (local)
4.938:
C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe (version 5.4.15.0)
4.938: Failed To Enable SE_SHUTDOWN_PRIVILEGE
4.953: Service Pack started with following command line: -q -z -er
/ParentInfo:8e08803067c32c44811ee47029122da9
897.766: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat as _000000_.cat...
897.891: VerifySize: Unable to verify size: Source = NULL:
c:\windows\_000000_.cat
901.781: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffdee.
901.828: InstallInfCatalogFile: Installation failed; error=0x00000002.
906.219: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat as _000000_.cat...
906.219: VerifySize: Unable to verify size: Source = NULL:
c:\windows\_000000_.cat
911.047: InstallCatalogFile: InstallCatalog failed for
c:\windows\_000000_.cat; error=0xfffffdee.
911.078: InstallInfCatalogFile: Installation failed; error=0x00000002.
911.078: IsInfFileTrusted: ValidateSingleFileSignature Failed:
STR_FAILED_INF_INTEGRITY
911.094: KB842773 Setup encountered an error: Setup could not verify the
integrity of the file Update.inf. Make sure the Cryptographic service is
running on this computer.
916.125: DeleteCatalogFile _000000_.cat failed with ERROR 32
916.734: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem73.cat
failed: 0x2
916.734: Setup could not verify the integrity of the file Update.inf. Make
sure the Cryptographic service is running on this computer.
916.734: Update.exe extended error code = 0xf0da


"AdronDax" wrote:

> When trying to install manually I get up to the window that reads:
>
> Please wait while setup inspects your current configuratio, archives your
> current files and updates your files.
> Inspecting your current configuration (shows an empty fill/completion bar)
>
> Details (box)
> (Includes text Inspecting:
>
> While on this window, the computer's HD light is blinking fairly rapidly as
> if it's doing something, but nothing ever happens. No movement on progress
> bar or in the Details window at all.
>
> The update KB842773 is not one of the items lists in the Add/Remove programs
> from the control panel.
>
> Also, ocassoinally the automatic windows updater will show a little icon in
> the system tray showing that an update is available for installation. It is
> the KB842773 update. When I click on it to update it asks me whether I would
> like to do a custom or express install. I can click either of them and will
> get the same response. A new window pops open saying that the installation
> failed. Would it help if I completely deleted the KB842773.log file and try
> to get another one? Most of the time I have been manually trying to cancel
> the installation after it has continued to hang for a fairly long period of
> time. Should I wait a lot longer and hope it finally decides to stop just
> doing nothing?
>
> "Sudheer GN [MSFT]" wrote:
>
> > When you tried to install manually, what happens?
> > Do you get any error message?
> > The log file is not showing the error.
> > Also, it seems that the package installed successfully on 7/27
> > Do you see this update installed in Control Panel->Add/Remove programs?
> > (please look for KB842773 in the title)
> >
> > --
> > Sudheer GN
> > Microsoft, BITS
> >
> > This posting is provided "As Is" with no warranties, and confers no rights.
> > Use of included script samples are subject to the terms specified at
> > http://www.microsoft.com/info/cpyright.htm
> >
> >
> >
> > "AdronDax" <> wrote in message
> > news:C70CE9DC-9BA6-4A4F-A35E-...
> > > Here are there contents of that log file:
> > >
> > > [KB842773.log]
> > > 3.985:
> > > ================================================== ==============================
> > > 4.000: 2004/07/27 08:33:49.330 (local)
> > > 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
> > > 4.000: Service Pack started with following command line: -q /Z -ER
> > > 5.063: DoInstallation: CleanPFR failed: 0x2
> > > 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > > 5.110: DoInstallation: FetchSourceURL for
> > > c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
> > > 5.110: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB842773$
> > > 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > > 0xe0000102
> > > 5.438: BuildCabinetManifest: update.url absent
> > > 5.453: AnalyzePhaseZero used 0 ticks
> > > 5.453: No c:\windows\INF\updtblk.inf file.
> > > 5.610: AnalyzePhaseOne: used 157 ticks
> > > 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > > 5.610: AnalyzeComponents: Hotpatching is disabled.
> > > 5.610: Persisted hotfix directory is missing.
> > > 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
> > > 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
> > > 5.672: AnalyzeForBranching used 62 ticks.
> > > 5.719: AnalyzePhaseTwo used 47 ticks
> > > 5.719: AnalyzePhaseThree used 0 ticks
> > > 5.719: AnalyzePhaseFive used 0 ticks
> > > 5.719: AnalyzePhaseSix used 0 ticks
> > > 5.719: AnalyzeComponents used 266 ticks
> > > 5.719: Downloading 0 files
> > > 5.719: bPatchMode = FALSE
> > > 5.719: Inventory complete: ReturnStatus=0, 609 ticks
> > > 5.719: Num Ticks for invent : 609
> > > 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
> > > c:\windows\$hf_mig$
> > > failed; error=0x00000003
> > > 5.735: Allocation size of drive C: is 4096 bytes, free space = 23743655936
> > > bytes
> > > 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > > 0xe0000102
> > > 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
> > > 6.250: Num Ticks for download : 531
> > > 6.250: CabinetBuild complete
> > > 6.250: Num Ticks for Cabinet build : 0
> > > 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > > 0xe0000102
> > > 6.578: Num Ticks for Backup : 328
> > > 8.735: Num Ticks for creating uninst inf : 2157
> > > 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> > > 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll failed:
> > > 0xe0000102
> > > 11.641: System Restore Point set.
> > > 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> > > 12.047: SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
> > > 12.063: In order to successfully complete this installation, the following
> > > services will automatically be stopped and re-started.
> > > 12.063: Background Intelligent Transfer Service.
> > > 16.282: VerifySize: Unable to obtain Target file size:
> > > C:\WINDOWS\System32\bits\qmgr.dll
> > > 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
> > > C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
> > > 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
> > > status=0xc0000003,
> > > location=684.
> > > 16.500: DoNoDelayReplace: Atomic replace support not implemented;
> > > disabling.
> > > 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
> > > 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
> > > 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
> > > 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
> > > 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
> > > 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
> > > 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
> > > 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
> > > 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
> > > 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
> > > 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
> > > 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
> > > 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
> > > 18.188: Num Ticks for Copying files : 9453
> > > 18.297: Num Ticks for Reg update and deleting 0 size files : 109
> > > 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
> > > c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
> > > 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
> > > /setupservice
> > > /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
> > > 18.297: Return Code = 0
> > > 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
> > > /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
> > > 22.266: Return Code = 0
> > > 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > > empty; nothing to do.
> > > 22.282: ---- Old Information In The Registry ------
> > > 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > > 22.282: Destination:
> > > 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > > 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > > 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > > 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > > 22.344: ---- New Information In The Registry ------
> > > 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > > 22.344: Destination:
> > > 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > > 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > > 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > > 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > > 34.500: IsRebootRequiredForFileQueue: At least one file operation was
> > > delayed; reboot is required.
> > > If none are listed below, check above for
> > > delayed deletes.
> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll was
> > > delayed; reboot is required.
> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgrprxy.dll was
> > > delayed; reboot is required.
> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll was
> > > no-delay replaced; reboot is required.
> > > 34.500: DoInstallation: A reboot is required to complete the installation
> > > of
> > > one or more files.
> > > 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart
> > > = 0
> > > 5.531:
> > > ================================================== ==============================
> > > 5.546: 2004/09/11 13:25:14.109 (local)
> > > 5.546:
> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > > (version 5.4.15.0)
> > > 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > > 5.578: Service Pack started with following command line: -q -z -er
> > > /ParentInfo:fc5f02ab2a716245ba66579c642d4631
> > > 5.422:
> > > ================================================== ==============================
> > > 5.437: 2004/09/11 13:37:28.031 (local)
> > > 5.469:
> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > > (version 5.4.15.0)
> > > 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > > 5.469: Service Pack started with following command line: -q -z -er
> > > /ParentInfo:b84c22fa1e42a1479074404c6c331b41
> > > 1.000:
> > > ================================================== ==============================
> > > 1.000: 2004/09/11 13:53:59.796 (local)
> > > 1.000:
> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > > (version 5.4.15.0)
> > > 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > > 1.000: Service Pack started with following command line: -q -z -er
> > > /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
> > > 0.969:
> > > ================================================== ==============================
> > > 0.969: 2004/09/11 14:01:49.937 (local)
> > > 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
> > > 0.969: Service Pack started with following command line:
> > > 1.047:
> > > ================================================== ==============================
> > > 1.047: 2004/09/11 14:02:51.390 (local)
> > > 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
> > > 5.4.15.0)
> > > 1.062: Service Pack started with following command line:
> > > 97.906: Message displayed to the user: Are you sure you want to cancel?
> > > 97.906: User Input: YES
> > > 6.297:
> > > ================================================== ==============================
> > > 6.313: 2004/09/11 14:05:54.046 (local)
> > > 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version 5.4.15.0)
> > > 6.329: Service Pack started with following command line:
> > > 164.047: Message displayed to the user: Are you sure you want to cancel?
> > > 164.047: User Input: YES
> > >
> > > Appreciate the assistance. Thanks.
> > >
> > > "Sudheer GN [MSFT]" wrote:
> > >
> > >> Hi,
> > >> Please post the contents of c:\windows\KB842773.log
> > >> That will show the error code causing the install to fail
> > >>
> > >>
> > >> --
> > >> Sudheer GN
> > >> Microsoft, BITS
> > >>
> > >> This posting is provided "As Is" with no warranties, and confers no
> > >> rights.
> > >> Use of included script samples are subject to the terms specified at
> > >> http://www.microsoft.com/info/cpyright.htm
> > >>
> > >>
> > >> "AdronDax" <> wrote in message
> > >> news:853B3D64-7884-47CC-A263-...
> > >> > This update will not update automatically or manually. I'ved tried
> > >> > using
> > >> > Windows Update automatic through website, and it fails. I've tried
> > >> > letting
> > >> > Windows download automatically with the automatic auto update and it
> > >> > fails.
> > >> > I've tried downloading manually from windows. (It downloads fine.) And
> > >> > when I
> > >> > try installing it manually from that file it fails. I need some ideas.
> > >> > No
> > >> > responses so far to other people with similiar problems have been
> > >> > helping
> > >> > at
> > >> > all. The update is downloaded fine. But fails repeatedly on all kinds
> > >> > of
> > >> > installations I've tried so far. (Manual WU site, Automatic WU, and
> > >> > Manual
> > >> > WU
> > >> > download and manual install of update.) Please help.
> > >> >
> > >> >
> > >>
> > >>
> > >>
> >
> >
> >
 
Reply With Quote
 
Sudheer GN [MSFT]
Guest
Posts: n/a

 
      09-11-2004
Hi,
It seems that something is wrong with cryptographic service on your machine.
Please refer to
http://support.microsoft.com/default.aspx?scid=822798
and see if the troubleshooting steps mentioned in that article help

--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm


"AdronDax" <> wrote in message
news:008EA04E-D5A1-4682-B421-...
> Without waiting for response I've been letting the installation continue
> running with nothing really happening. This text has been appended to the
> end
> of the log file. (kb842773.log) I put in a couple lines of overlap so you
> could tell exactly where it is. Perhaps some extra info in there will
> help?
>
> 6.329: Service Pack started with following command line:
> 164.047: Message displayed to the user: Are you sure you want to cancel?
> 164.047: User Input: YES
> 4.938:
> ================================================== ==============================
> 4.938: 2004/09/11 15:00:21.187 (local)
> 4.938:
> C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> (version 5.4.15.0)
> 4.938: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 4.953: Service Pack started with following command line: -q -z -er
> /ParentInfo:8e08803067c32c44811ee47029122da9
> 897.766: InstallInfCatalogFile: Installing
> c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> as _000000_.cat...
> 897.891: VerifySize: Unable to verify size: Source = NULL:
> c:\windows\_000000_.cat
> 901.781: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffdee.
> 901.828: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 906.219: InstallInfCatalogFile: Installing
> c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> as _000000_.cat...
> 906.219: VerifySize: Unable to verify size: Source = NULL:
> c:\windows\_000000_.cat
> 911.047: InstallCatalogFile: InstallCatalog failed for
> c:\windows\_000000_.cat; error=0xfffffdee.
> 911.078: InstallInfCatalogFile: Installation failed; error=0x00000002.
> 911.078: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> STR_FAILED_INF_INTEGRITY
> 911.094: KB842773 Setup encountered an error: Setup could not verify the
> integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 916.125: DeleteCatalogFile _000000_.cat failed with ERROR 32
> 916.734: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem73.cat
> failed: 0x2
> 916.734: Setup could not verify the integrity of the file Update.inf.
> Make
> sure the Cryptographic service is running on this computer.
> 916.734: Update.exe extended error code = 0xf0da
>
>
> "AdronDax" wrote:
>
>> When trying to install manually I get up to the window that reads:
>>
>> Please wait while setup inspects your current configuratio, archives your
>> current files and updates your files.
>> Inspecting your current configuration (shows an empty fill/completion
>> bar)
>>
>> Details (box)
>> (Includes text Inspecting:
>>
>> While on this window, the computer's HD light is blinking fairly rapidly
>> as
>> if it's doing something, but nothing ever happens. No movement on
>> progress
>> bar or in the Details window at all.
>>
>> The update KB842773 is not one of the items lists in the Add/Remove
>> programs
>> from the control panel.
>>
>> Also, ocassoinally the automatic windows updater will show a little icon
>> in
>> the system tray showing that an update is available for installation. It
>> is
>> the KB842773 update. When I click on it to update it asks me whether I
>> would
>> like to do a custom or express install. I can click either of them and
>> will
>> get the same response. A new window pops open saying that the
>> installation
>> failed. Would it help if I completely deleted the KB842773.log file and
>> try
>> to get another one? Most of the time I have been manually trying to
>> cancel
>> the installation after it has continued to hang for a fairly long period
>> of
>> time. Should I wait a lot longer and hope it finally decides to stop just
>> doing nothing?
>>
>> "Sudheer GN [MSFT]" wrote:
>>
>> > When you tried to install manually, what happens?
>> > Do you get any error message?
>> > The log file is not showing the error.
>> > Also, it seems that the package installed successfully on 7/27
>> > Do you see this update installed in Control Panel->Add/Remove programs?
>> > (please look for KB842773 in the title)
>> >
>> > --
>> > Sudheer GN
>> > Microsoft, BITS
>> >
>> > This posting is provided "As Is" with no warranties, and confers no
>> > rights.
>> > Use of included script samples are subject to the terms specified at
>> > http://www.microsoft.com/info/cpyright.htm
>> >
>> >
>> >
>> > "AdronDax" <> wrote in message
>> > news:C70CE9DC-9BA6-4A4F-A35E-...
>> > > Here are there contents of that log file:
>> > >
>> > > [KB842773.log]
>> > > 3.985:
>> > > ================================================== ==============================
>> > > 4.000: 2004/07/27 08:33:49.330 (local)
>> > > 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
>> > > 4.000: Service Pack started with following command line: -q /Z -ER
>> > > 5.063: DoInstallation: CleanPFR failed: 0x2
>> > > 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
>> > > 5.110: DoInstallation: FetchSourceURL for
>> > > c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
>> > > 5.110: CreateUninstall = 1,Directory =
>> > > C:\WINDOWS\$NtUninstallKB842773$
>> > > 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>> > > failed:
>> > > 0xe0000102
>> > > 5.438: BuildCabinetManifest: update.url absent
>> > > 5.453: AnalyzePhaseZero used 0 ticks
>> > > 5.453: No c:\windows\INF\updtblk.inf file.
>> > > 5.610: AnalyzePhaseOne: used 157 ticks
>> > > 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>> > > 5.610: AnalyzeComponents: Hotpatching is disabled.
>> > > 5.610: Persisted hotfix directory is missing.
>> > > 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
>> > > 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
>> > > 5.672: AnalyzeForBranching used 62 ticks.
>> > > 5.719: AnalyzePhaseTwo used 47 ticks
>> > > 5.719: AnalyzePhaseThree used 0 ticks
>> > > 5.719: AnalyzePhaseFive used 0 ticks
>> > > 5.719: AnalyzePhaseSix used 0 ticks
>> > > 5.719: AnalyzeComponents used 266 ticks
>> > > 5.719: Downloading 0 files
>> > > 5.719: bPatchMode = FALSE
>> > > 5.719: Inventory complete: ReturnStatus=0, 609 ticks
>> > > 5.719: Num Ticks for invent : 609
>> > > 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
>> > > c:\windows\$hf_mig$
>> > > failed; error=0x00000003
>> > > 5.735: Allocation size of drive C: is 4096 bytes, free space =
>> > > 23743655936
>> > > bytes
>> > > 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>> > > failed:
>> > > 0xe0000102
>> > > 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
>> > > 6.250: Num Ticks for download : 531
>> > > 6.250: CabinetBuild complete
>> > > 6.250: Num Ticks for Cabinet build : 0
>> > > 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>> > > failed:
>> > > 0xe0000102
>> > > 6.578: Num Ticks for Backup : 328
>> > > 8.735: Num Ticks for creating uninst inf : 2157
>> > > 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
>> > > 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
>> > > failed:
>> > > 0xe0000102
>> > > 11.641: System Restore Point set.
>> > > 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
>> > > 12.047: SfcTurnOff: SFC was not turned off; using
>> > > MakeSfcFileException.
>> > > 12.063: In order to successfully complete this installation, the
>> > > following
>> > > services will automatically be stopped and re-started.
>> > > 12.063: Background Intelligent Transfer Service.
>> > > 16.282: VerifySize: Unable to obtain Target file size:
>> > > C:\WINDOWS\System32\bits\qmgr.dll
>> > > 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
>> > > C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
>> > > 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
>> > > status=0xc0000003,
>> > > location=684.
>> > > 16.500: DoNoDelayReplace: Atomic replace support not implemented;
>> > > disabling.
>> > > 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
>> > > 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
>> > > 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
>> > > 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
>> > > 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
>> > > 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
>> > > 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
>> > > 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
>> > > 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
>> > > 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
>> > > 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
>> > > 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
>> > > 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
>> > > 18.188: Num Ticks for Copying files : 9453
>> > > 18.297: Num Ticks for Reg update and deleting 0 size files : 109
>> > > 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
>> > > c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
>> > > 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
>> > > /setupservice
>> > > /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
>> > > 18.297: Return Code = 0
>> > > 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
>> > > /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
>> > > 22.266: Return Code = 0
>> > > 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
>> > > is
>> > > empty; nothing to do.
>> > > 22.282: ---- Old Information In The Registry ------
>> > > 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
>> > > 22.282: Destination:
>> > > 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
>> > > 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
>> > > 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
>> > > 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
>> > > 22.344: ---- New Information In The Registry ------
>> > > 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
>> > > 22.344: Destination:
>> > > 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
>> > > 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
>> > > 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
>> > > 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
>> > > 34.500: IsRebootRequiredForFileQueue: At least one file operation was
>> > > delayed; reboot is required.
>> > > If none are listed below, check above
>> > > for
>> > > delayed deletes.
>> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll
>> > > was
>> > > delayed; reboot is required.
>> > > 34.500: IsRebootRequiredForFileQueue:
>> > > c:\windows\system32\qmgrprxy.dll was
>> > > delayed; reboot is required.
>> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll
>> > > was
>> > > no-delay replaced; reboot is required.
>> > > 34.500: DoInstallation: A reboot is required to complete the
>> > > installation
>> > > of
>> > > one or more files.
>> > > 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1,
>> > > ForceRestart
>> > > = 0
>> > > 5.531:
>> > > ================================================== ==============================
>> > > 5.546: 2004/09/11 13:25:14.109 (local)
>> > > 5.546:
>> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
>> > > (version 5.4.15.0)
>> > > 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
>> > > 5.578: Service Pack started with following command line: -q -z -er
>> > > /ParentInfo:fc5f02ab2a716245ba66579c642d4631
>> > > 5.422:
>> > > ================================================== ==============================
>> > > 5.437: 2004/09/11 13:37:28.031 (local)
>> > > 5.469:
>> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
>> > > (version 5.4.15.0)
>> > > 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
>> > > 5.469: Service Pack started with following command line: -q -z -er
>> > > /ParentInfo:b84c22fa1e42a1479074404c6c331b41
>> > > 1.000:
>> > > ================================================== ==============================
>> > > 1.000: 2004/09/11 13:53:59.796 (local)
>> > > 1.000:
>> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
>> > > (version 5.4.15.0)
>> > > 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
>> > > 1.000: Service Pack started with following command line: -q -z -er
>> > > /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
>> > > 0.969:
>> > > ================================================== ==============================
>> > > 0.969: 2004/09/11 14:01:49.937 (local)
>> > > 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
>> > > 0.969: Service Pack started with following command line:
>> > > 1.047:
>> > > ================================================== ==============================
>> > > 1.047: 2004/09/11 14:02:51.390 (local)
>> > > 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
>> > > 5.4.15.0)
>> > > 1.062: Service Pack started with following command line:
>> > > 97.906: Message displayed to the user: Are you sure you want to
>> > > cancel?
>> > > 97.906: User Input: YES
>> > > 6.297:
>> > > ================================================== ==============================
>> > > 6.313: 2004/09/11 14:05:54.046 (local)
>> > > 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version
>> > > 5.4.15.0)
>> > > 6.329: Service Pack started with following command line:
>> > > 164.047: Message displayed to the user: Are you sure you want to
>> > > cancel?
>> > > 164.047: User Input: YES
>> > >
>> > > Appreciate the assistance. Thanks.
>> > >
>> > > "Sudheer GN [MSFT]" wrote:
>> > >
>> > >> Hi,
>> > >> Please post the contents of c:\windows\KB842773.log
>> > >> That will show the error code causing the install to fail
>> > >>
>> > >>
>> > >> --
>> > >> Sudheer GN
>> > >> Microsoft, BITS
>> > >>
>> > >> This posting is provided "As Is" with no warranties, and confers no
>> > >> rights.
>> > >> Use of included script samples are subject to the terms specified at
>> > >> http://www.microsoft.com/info/cpyright.htm
>> > >>
>> > >>
>> > >> "AdronDax" <> wrote in message
>> > >> news:853B3D64-7884-47CC-A263-...
>> > >> > This update will not update automatically or manually. I'ved tried
>> > >> > using
>> > >> > Windows Update automatic through website, and it fails. I've tried
>> > >> > letting
>> > >> > Windows download automatically with the automatic auto update and
>> > >> > it
>> > >> > fails.
>> > >> > I've tried downloading manually from windows. (It downloads fine.)
>> > >> > And
>> > >> > when I
>> > >> > try installing it manually from that file it fails. I need some
>> > >> > ideas.
>> > >> > No
>> > >> > responses so far to other people with similiar problems have been
>> > >> > helping
>> > >> > at
>> > >> > all. The update is downloaded fine. But fails repeatedly on all
>> > >> > kinds
>> > >> > of
>> > >> > installations I've tried so far. (Manual WU site, Automatic WU,
>> > >> > and
>> > >> > Manual
>> > >> > WU
>> > >> > download and manual install of update.) Please help.
>> > >> >
>> > >> >
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >
 
Reply With Quote
 
Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      09-11-2004
Sudheer GN [MSFT] wrote:

> Hi,
> It seems that something is wrong with cryptographic service on your machine.
> Please refer to
> http://support.microsoft.com/default.aspx?scid=822798
> and see if the troubleshooting steps mentioned in that article help
>
Hi

AdronDax, I have created a batch file that does most of those steps
in KB article 822798 for you if you don't feel for doing them manually
yourself:

http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.

If it doesn't help for your problem, then you could do all the steps
in KB article 822798 manually yourself to cover what the batch file
doesn't do.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
Reply With Quote
 
AdronDax
Guest
Posts: n/a

 
      09-11-2004
Thank you very much for your assistance. I used the first option in that link
and it fixed the problem. Solution was as follows:

Method 1: Rename the Edb.log file
To resolve this behavior, rename the Edb.log file, and then try to install
the program again. To rename the Edb.log file, follow these steps:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
ren %systemroot%\system32\catroot2\Edb.log *.tst

Thanks again, Sudheer!!

If you are someone who was having a similar problem but this fix did not
help you, definitely check out that link in previous message as it has
several other methods for resolution that may help you out. =)

"Sudheer GN [MSFT]" wrote:

> Hi,
> It seems that something is wrong with cryptographic service on your machine.
> Please refer to
> http://support.microsoft.com/default.aspx?scid=822798
> and see if the troubleshooting steps mentioned in that article help
>
> --
> Sudheer GN
> Microsoft, BITS
>
> This posting is provided "As Is" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
>
> "AdronDax" <> wrote in message
> news:008EA04E-D5A1-4682-B421-...
> > Without waiting for response I've been letting the installation continue
> > running with nothing really happening. This text has been appended to the
> > end
> > of the log file. (kb842773.log) I put in a couple lines of overlap so you
> > could tell exactly where it is. Perhaps some extra info in there will
> > help?
> >
> > 6.329: Service Pack started with following command line:
> > 164.047: Message displayed to the user: Are you sure you want to cancel?
> > 164.047: User Input: YES
> > 4.938:
> > ================================================== ==============================
> > 4.938: 2004/09/11 15:00:21.187 (local)
> > 4.938:
> > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > (version 5.4.15.0)
> > 4.938: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 4.953: Service Pack started with following command line: -q -z -er
> > /ParentInfo:8e08803067c32c44811ee47029122da9
> > 897.766: InstallInfCatalogFile: Installing
> > c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> > as _000000_.cat...
> > 897.891: VerifySize: Unable to verify size: Source = NULL:
> > c:\windows\_000000_.cat
> > 901.781: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffdee.
> > 901.828: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 906.219: InstallInfCatalogFile: Installing
> > c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> > as _000000_.cat...
> > 906.219: VerifySize: Unable to verify size: Source = NULL:
> > c:\windows\_000000_.cat
> > 911.047: InstallCatalogFile: InstallCatalog failed for
> > c:\windows\_000000_.cat; error=0xfffffdee.
> > 911.078: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > 911.078: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > STR_FAILED_INF_INTEGRITY
> > 911.094: KB842773 Setup encountered an error: Setup could not verify the
> > integrity of the file Update.inf. Make sure the Cryptographic service is
> > running on this computer.
> > 916.125: DeleteCatalogFile _000000_.cat failed with ERROR 32
> > 916.734: CleanupTrustedInfFile: GetFileAttributes for
> > C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem73.cat
> > failed: 0x2
> > 916.734: Setup could not verify the integrity of the file Update.inf.
> > Make
> > sure the Cryptographic service is running on this computer.
> > 916.734: Update.exe extended error code = 0xf0da
> >
> >
> > "AdronDax" wrote:
> >
> >> When trying to install manually I get up to the window that reads:
> >>
> >> Please wait while setup inspects your current configuratio, archives your
> >> current files and updates your files.
> >> Inspecting your current configuration (shows an empty fill/completion
> >> bar)
> >>
> >> Details (box)
> >> (Includes text Inspecting:
> >>
> >> While on this window, the computer's HD light is blinking fairly rapidly
> >> as
> >> if it's doing something, but nothing ever happens. No movement on
> >> progress
> >> bar or in the Details window at all.
> >>
> >> The update KB842773 is not one of the items lists in the Add/Remove
> >> programs
> >> from the control panel.
> >>
> >> Also, ocassoinally the automatic windows updater will show a little icon
> >> in
> >> the system tray showing that an update is available for installation. It
> >> is
> >> the KB842773 update. When I click on it to update it asks me whether I
> >> would
> >> like to do a custom or express install. I can click either of them and
> >> will
> >> get the same response. A new window pops open saying that the
> >> installation
> >> failed. Would it help if I completely deleted the KB842773.log file and
> >> try
> >> to get another one? Most of the time I have been manually trying to
> >> cancel
> >> the installation after it has continued to hang for a fairly long period
> >> of
> >> time. Should I wait a lot longer and hope it finally decides to stop just
> >> doing nothing?
> >>
> >> "Sudheer GN [MSFT]" wrote:
> >>
> >> > When you tried to install manually, what happens?
> >> > Do you get any error message?
> >> > The log file is not showing the error.
> >> > Also, it seems that the package installed successfully on 7/27
> >> > Do you see this update installed in Control Panel->Add/Remove programs?
> >> > (please look for KB842773 in the title)
> >> >
> >> > --
> >> > Sudheer GN
> >> > Microsoft, BITS
> >> >
> >> > This posting is provided "As Is" with no warranties, and confers no
> >> > rights.
> >> > Use of included script samples are subject to the terms specified at
> >> > http://www.microsoft.com/info/cpyright.htm
> >> >
> >> >
> >> >
> >> > "AdronDax" <> wrote in message
> >> > news:C70CE9DC-9BA6-4A4F-A35E-...
> >> > > Here are there contents of that log file:
> >> > >
> >> > > [KB842773.log]
> >> > > 3.985:
> >> > > ================================================== ==============================
> >> > > 4.000: 2004/07/27 08:33:49.330 (local)
> >> > > 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
> >> > > 4.000: Service Pack started with following command line: -q /Z -ER
> >> > > 5.063: DoInstallation: CleanPFR failed: 0x2
> >> > > 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
> >> > > 5.110: DoInstallation: FetchSourceURL for
> >> > > c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
> >> > > 5.110: CreateUninstall = 1,Directory =
> >> > > C:\WINDOWS\$NtUninstallKB842773$
> >> > > 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> >> > > failed:
> >> > > 0xe0000102
> >> > > 5.438: BuildCabinetManifest: update.url absent
> >> > > 5.453: AnalyzePhaseZero used 0 ticks
> >> > > 5.453: No c:\windows\INF\updtblk.inf file.
> >> > > 5.610: AnalyzePhaseOne: used 157 ticks
> >> > > 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> >> > > 5.610: AnalyzeComponents: Hotpatching is disabled.
> >> > > 5.610: Persisted hotfix directory is missing.
> >> > > 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
> >> > > 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
> >> > > 5.672: AnalyzeForBranching used 62 ticks.
> >> > > 5.719: AnalyzePhaseTwo used 47 ticks
> >> > > 5.719: AnalyzePhaseThree used 0 ticks
> >> > > 5.719: AnalyzePhaseFive used 0 ticks
> >> > > 5.719: AnalyzePhaseSix used 0 ticks
> >> > > 5.719: AnalyzeComponents used 266 ticks
> >> > > 5.719: Downloading 0 files
> >> > > 5.719: bPatchMode = FALSE
> >> > > 5.719: Inventory complete: ReturnStatus=0, 609 ticks
> >> > > 5.719: Num Ticks for invent : 609
> >> > > 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
> >> > > c:\windows\$hf_mig$
> >> > > failed; error=0x00000003
> >> > > 5.735: Allocation size of drive C: is 4096 bytes, free space =
> >> > > 23743655936
> >> > > bytes
> >> > > 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> >> > > failed:
> >> > > 0xe0000102
> >> > > 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
> >> > > 6.250: Num Ticks for download : 531
> >> > > 6.250: CabinetBuild complete
> >> > > 6.250: Num Ticks for Cabinet build : 0
> >> > > 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> >> > > failed:
> >> > > 0xe0000102
> >> > > 6.578: Num Ticks for Backup : 328
> >> > > 8.735: Num Ticks for creating uninst inf : 2157
> >> > > 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> >> > > 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> >> > > failed:
> >> > > 0xe0000102
> >> > > 11.641: System Restore Point set.
> >> > > 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> >> > > 12.047: SfcTurnOff: SFC was not turned off; using
> >> > > MakeSfcFileException.
> >> > > 12.063: In order to successfully complete this installation, the
> >> > > following
> >> > > services will automatically be stopped and re-started.
> >> > > 12.063: Background Intelligent Transfer Service.
> >> > > 16.282: VerifySize: Unable to obtain Target file size:
> >> > > C:\WINDOWS\System32\bits\qmgr.dll
> >> > > 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
> >> > > C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
> >> > > 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
> >> > > status=0xc0000003,
> >> > > location=684.
> >> > > 16.500: DoNoDelayReplace: Atomic replace support not implemented;
> >> > > disabling.
> >> > > 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
> >> > > 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
> >> > > 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
> >> > > 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
> >> > > 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
> >> > > 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
> >> > > 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
> >> > > 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
> >> > > 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
> >> > > 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
> >> > > 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
> >> > > 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
> >> > > 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
> >> > > 18.188: Num Ticks for Copying files : 9453
> >> > > 18.297: Num Ticks for Reg update and deleting 0 size files : 109
> >> > > 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
> >> > > c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
> >> > > 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
> >> > > /setupservice
> >> > > /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
> >> > > 18.297: Return Code = 0
> >> > > 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
> >> > > /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
> >> > > 22.266: Return Code = 0
> >> > > 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
> >> > > is
> >> > > empty; nothing to do.
> >> > > 22.282: ---- Old Information In The Registry ------
> >> > > 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> >> > > 22.282: Destination:
> >> > > 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> >> > > 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> >> > > 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> >> > > 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> >> > > 22.344: ---- New Information In The Registry ------
> >> > > 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> >> > > 22.344: Destination:
> >> > > 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> >> > > 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> >> > > 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> >> > > 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> >> > > 34.500: IsRebootRequiredForFileQueue: At least one file operation was
> >> > > delayed; reboot is required.
> >> > > If none are listed below, check above
> >> > > for
> >> > > delayed deletes.
> >> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll
> >> > > was
> >> > > delayed; reboot is required.
> >> > > 34.500: IsRebootRequiredForFileQueue:
> >> > > c:\windows\system32\qmgrprxy.dll was
> >> > > delayed; reboot is required.
> >> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll
> >> > > was
> >> > > no-delay replaced; reboot is required.
> >> > > 34.500: DoInstallation: A reboot is required to complete the
> >> > > installation
> >> > > of
> >> > > one or more files.
> >> > > 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1,
> >> > > ForceRestart
> >> > > = 0
> >> > > 5.531:
> >> > > ================================================== ==============================
> >> > > 5.546: 2004/09/11 13:25:14.109 (local)
> >> > > 5.546:
> >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> >> > > (version 5.4.15.0)
> >> > > 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> >> > > 5.578: Service Pack started with following command line: -q -z -er
> >> > > /ParentInfo:fc5f02ab2a716245ba66579c642d4631
> >> > > 5.422:
> >> > > ================================================== ==============================
> >> > > 5.437: 2004/09/11 13:37:28.031 (local)
> >> > > 5.469:
> >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> >> > > (version 5.4.15.0)
> >> > > 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> >> > > 5.469: Service Pack started with following command line: -q -z -er
> >> > > /ParentInfo:b84c22fa1e42a1479074404c6c331b41
> >> > > 1.000:
> >> > > ================================================== ==============================
> >> > > 1.000: 2004/09/11 13:53:59.796 (local)
> >> > > 1.000:
> >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> >> > > (version 5.4.15.0)
> >> > > 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> >> > > 1.000: Service Pack started with following command line: -q -z -er
> >> > > /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
> >> > > 0.969:
> >> > > ================================================== ==============================
> >> > > 0.969: 2004/09/11 14:01:49.937 (local)
> >> > > 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
> >> > > 0.969: Service Pack started with following command line:
> >> > > 1.047:
> >> > > ================================================== ==============================
> >> > > 1.047: 2004/09/11 14:02:51.390 (local)
> >> > > 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
> >> > > 5.4.15.0)
> >> > > 1.062: Service Pack started with following command line:
> >> > > 97.906: Message displayed to the user: Are you sure you want to
> >> > > cancel?
> >> > > 97.906: User Input: YES
> >> > > 6.297:
> >> > > ================================================== ==============================
> >> > > 6.313: 2004/09/11 14:05:54.046 (local)
> >> > > 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version
> >> > > 5.4.15.0)
> >> > > 6.329: Service Pack started with following command line:
> >> > > 164.047: Message displayed to the user: Are you sure you want to
> >> > > cancel?
> >> > > 164.047: User Input: YES
> >> > >
> >> > > Appreciate the assistance. Thanks.
> >> > >
> >> > > "Sudheer GN [MSFT]" wrote:
> >> > >
> >> > >> Hi,
> >> > >> Please post the contents of c:\windows\KB842773.log
> >> > >> That will show the error code causing the install to fail
> >> > >>
> >> > >>
> >> > >> --
> >> > >> Sudheer GN
> >> > >> Microsoft, BITS
> >> > >>
> >> > >> This posting is provided "As Is" with no warranties, and confers no
> >> > >> rights.
> >> > >> Use of included script samples are subject to the terms specified at
> >> > >> http://www.microsoft.com/info/cpyright.htm
> >> > >>
> >> > >>
> >> > >> "AdronDax" <> wrote in message
> >> > >> news:853B3D64-7884-47CC-A263-...
> >> > >> > This update will not update automatically or manually. I'ved tried
> >> > >> > using
> >> > >> > Windows Update automatic through website, and it fails. I've tried
> >> > >> > letting
> >> > >> > Windows download automatically with the automatic auto update and
> >> > >> > it
> >> > >> > fails.
> >> > >> > I've tried downloading manually from windows. (It downloads fine.)
> >> > >> > And
> >> > >> > when I
> >> > >> > try installing it manually from that file it fails. I need some
> >> > >> > ideas.
> >> > >> > No
> >> > >> > responses so far to other people with similiar problems have been
> >> > >> > helping
> >> > >> > at
> >> > >> > all. The update is downloaded fine. But fails repeatedly on all
> >> > >> > kinds
> >> > >> > of
> >> > >> > installations I've tried so far. (Manual WU site, Automatic WU,
> >> > >> > and
> >> > >> > Manual
> >> > >> > WU
> >> > >> > download and manual install of update.) Please help.
> >> > >> >
> >> > >> >
> >> > >>
> >> > >>
> >> > >>
> >> >
> >> >
> >> >
>
>
>
 
Reply With Quote
 
Yawnotec
Guest
Posts: n/a

 
      09-28-2004
Hi,
I've been struggling with the same problems (unable to start BITS) but I'm
also unable to rename the Edb log file. Any suggestions?
Thanks

"AdronDax" wrote:

> Thank you very much for your assistance. I used the first option in that link
> and it fixed the problem. Solution was as follows:
>
> Method 1: Rename the Edb.log file
> To resolve this behavior, rename the Edb.log file, and then try to install
> the program again. To rename the Edb.log file, follow these steps:
> Click Start, and then click Run.
> In the Open box, type cmd, and then click OK.
> At the command prompt, type the following command, and then press ENTER:
> ren %systemroot%\system32\catroot2\Edb.log *.tst
>
> Thanks again, Sudheer!!
>
> If you are someone who was having a similar problem but this fix did not
> help you, definitely check out that link in previous message as it has
> several other methods for resolution that may help you out. =)
>
> "Sudheer GN [MSFT]" wrote:
>
> > Hi,
> > It seems that something is wrong with cryptographic service on your machine.
> > Please refer to
> > http://support.microsoft.com/default.aspx?scid=822798
> > and see if the troubleshooting steps mentioned in that article help
> >
> > --
> > Sudheer GN
> > Microsoft, BITS
> >
> > This posting is provided "As Is" with no warranties, and confers no rights.
> > Use of included script samples are subject to the terms specified at
> > http://www.microsoft.com/info/cpyright.htm
> >
> >
> > "AdronDax" <> wrote in message
> > news:008EA04E-D5A1-4682-B421-...
> > > Without waiting for response I've been letting the installation continue
> > > running with nothing really happening. This text has been appended to the
> > > end
> > > of the log file. (kb842773.log) I put in a couple lines of overlap so you
> > > could tell exactly where it is. Perhaps some extra info in there will
> > > help?
> > >
> > > 6.329: Service Pack started with following command line:
> > > 164.047: Message displayed to the user: Are you sure you want to cancel?
> > > 164.047: User Input: YES
> > > 4.938:
> > > ================================================== ==============================
> > > 4.938: 2004/09/11 15:00:21.187 (local)
> > > 4.938:
> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > > (version 5.4.15.0)
> > > 4.938: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > > 4.953: Service Pack started with following command line: -q -z -er
> > > /ParentInfo:8e08803067c32c44811ee47029122da9
> > > 897.766: InstallInfCatalogFile: Installing
> > > c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> > > as _000000_.cat...
> > > 897.891: VerifySize: Unable to verify size: Source = NULL:
> > > c:\windows\_000000_.cat
> > > 901.781: InstallCatalogFile: InstallCatalog failed for
> > > c:\windows\_000000_.cat; error=0xfffffdee.
> > > 901.828: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > > 906.219: InstallInfCatalogFile: Installing
> > > c:\windows\softwaredistribution\download\62f994895 b2e7156099353faaa0580c0\update\KB842773.cat
> > > as _000000_.cat...
> > > 906.219: VerifySize: Unable to verify size: Source = NULL:
> > > c:\windows\_000000_.cat
> > > 911.047: InstallCatalogFile: InstallCatalog failed for
> > > c:\windows\_000000_.cat; error=0xfffffdee.
> > > 911.078: InstallInfCatalogFile: Installation failed; error=0x00000002.
> > > 911.078: IsInfFileTrusted: ValidateSingleFileSignature Failed:
> > > STR_FAILED_INF_INTEGRITY
> > > 911.094: KB842773 Setup encountered an error: Setup could not verify the
> > > integrity of the file Update.inf. Make sure the Cryptographic service is
> > > running on this computer.
> > > 916.125: DeleteCatalogFile _000000_.cat failed with ERROR 32
> > > 916.734: CleanupTrustedInfFile: GetFileAttributes for
> > > C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem73.cat
> > > failed: 0x2
> > > 916.734: Setup could not verify the integrity of the file Update.inf.
> > > Make
> > > sure the Cryptographic service is running on this computer.
> > > 916.734: Update.exe extended error code = 0xf0da
> > >
> > >
> > > "AdronDax" wrote:
> > >
> > >> When trying to install manually I get up to the window that reads:
> > >>
> > >> Please wait while setup inspects your current configuratio, archives your
> > >> current files and updates your files.
> > >> Inspecting your current configuration (shows an empty fill/completion
> > >> bar)
> > >>
> > >> Details (box)
> > >> (Includes text Inspecting:
> > >>
> > >> While on this window, the computer's HD light is blinking fairly rapidly
> > >> as
> > >> if it's doing something, but nothing ever happens. No movement on
> > >> progress
> > >> bar or in the Details window at all.
> > >>
> > >> The update KB842773 is not one of the items lists in the Add/Remove
> > >> programs
> > >> from the control panel.
> > >>
> > >> Also, ocassoinally the automatic windows updater will show a little icon
> > >> in
> > >> the system tray showing that an update is available for installation. It
> > >> is
> > >> the KB842773 update. When I click on it to update it asks me whether I
> > >> would
> > >> like to do a custom or express install. I can click either of them and
> > >> will
> > >> get the same response. A new window pops open saying that the
> > >> installation
> > >> failed. Would it help if I completely deleted the KB842773.log file and
> > >> try
> > >> to get another one? Most of the time I have been manually trying to
> > >> cancel
> > >> the installation after it has continued to hang for a fairly long period
> > >> of
> > >> time. Should I wait a lot longer and hope it finally decides to stop just
> > >> doing nothing?
> > >>
> > >> "Sudheer GN [MSFT]" wrote:
> > >>
> > >> > When you tried to install manually, what happens?
> > >> > Do you get any error message?
> > >> > The log file is not showing the error.
> > >> > Also, it seems that the package installed successfully on 7/27
> > >> > Do you see this update installed in Control Panel->Add/Remove programs?
> > >> > (please look for KB842773 in the title)
> > >> >
> > >> > --
> > >> > Sudheer GN
> > >> > Microsoft, BITS
> > >> >
> > >> > This posting is provided "As Is" with no warranties, and confers no
> > >> > rights.
> > >> > Use of included script samples are subject to the terms specified at
> > >> > http://www.microsoft.com/info/cpyright.htm
> > >> >
> > >> >
> > >> >
> > >> > "AdronDax" <> wrote in message
> > >> > news:C70CE9DC-9BA6-4A4F-A35E-...
> > >> > > Here are there contents of that log file:
> > >> > >
> > >> > > [KB842773.log]
> > >> > > 3.985:
> > >> > > ================================================== ==============================
> > >> > > 4.000: 2004/07/27 08:33:49.330 (local)
> > >> > > 4.000: c:\e8003d6920308f37ea\update\update.exe (version 5.4.15.0)
> > >> > > 4.000: Service Pack started with following command line: -q /Z -ER
> > >> > > 5.063: DoInstallation: CleanPFR failed: 0x2
> > >> > > 5.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > >> > > 5.110: DoInstallation: FetchSourceURL for
> > >> > > c:\e8003d6920308f37ea\update\update_SP1QFE.inf failed
> > >> > > 5.110: CreateUninstall = 1,Directory =
> > >> > > C:\WINDOWS\$NtUninstallKB842773$
> > >> > > 5.125: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> > >> > > failed:
> > >> > > 0xe0000102
> > >> > > 5.438: BuildCabinetManifest: update.url absent
> > >> > > 5.453: AnalyzePhaseZero used 0 ticks
> > >> > > 5.453: No c:\windows\INF\updtblk.inf file.
> > >> > > 5.610: AnalyzePhaseOne: used 157 ticks
> > >> > > 5.610: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > >> > > 5.610: AnalyzeComponents: Hotpatching is disabled.
> > >> > > 5.610: Persisted hotfix directory is missing.
> > >> > > 5.610: FindFirstFile c:\windows\$hf_mig$\*.*
> > >> > > 5.610: Error getting find handle for c:\windows\$hf_mig$\*.*
> > >> > > 5.672: AnalyzeForBranching used 62 ticks.
> > >> > > 5.719: AnalyzePhaseTwo used 47 ticks
> > >> > > 5.719: AnalyzePhaseThree used 0 ticks
> > >> > > 5.719: AnalyzePhaseFive used 0 ticks
> > >> > > 5.719: AnalyzePhaseSix used 0 ticks
> > >> > > 5.719: AnalyzeComponents used 266 ticks
> > >> > > 5.719: Downloading 0 files
> > >> > > 5.719: bPatchMode = FALSE
> > >> > > 5.719: Inventory complete: ReturnStatus=0, 609 ticks
> > >> > > 5.719: Num Ticks for invent : 609
> > >> > > 5.735: DoInstallation: ApplyAdminSystemAclsRecursive for
> > >> > > c:\windows\$hf_mig$
> > >> > > failed; error=0x00000003
> > >> > > 5.735: Allocation size of drive C: is 4096 bytes, free space =
> > >> > > 23743655936
> > >> > > bytes
> > >> > > 5.750: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> > >> > > failed:
> > >> > > 0xe0000102
> > >> > > 6.250: Drive C: free 22643MB req: 9MB w/uninstall 11MB
> > >> > > 6.250: Num Ticks for download : 531
> > >> > > 6.250: CabinetBuild complete
> > >> > > 6.250: Num Ticks for Cabinet build : 0
> > >> > > 6.266: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> > >> > > failed:
> > >> > > 0xe0000102
> > >> > > 6.578: Num Ticks for Backup : 328
> > >> > > 8.735: Num Ticks for creating uninst inf : 2157
> > >> > > 8.735: Registering Uninstall Program for -> KB842773, KB842773 , 0x0
> > >> > > 8.735: LoadFileQueues: SetupGetSourceFileLocation for halmacpi.dll
> > >> > > failed:
> > >> > > 0xe0000102
> > >> > > 11.641: System Restore Point set.
> > >> > > 12.047: SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
> > >> > > 12.047: SfcTurnOff: SFC was not turned off; using
> > >> > > MakeSfcFileException.
> > >> > > 12.063: In order to successfully complete this installation, the
> > >> > > following
> > >> > > services will automatically be stopped and re-started.
> > >> > > 12.063: Background Intelligent Transfer Service.
> > >> > > 16.282: VerifySize: Unable to obtain Target file size:
> > >> > > C:\WINDOWS\System32\bits\qmgr.dll
> > >> > > 16.500: AtomicReplaceFile: Calling HpReplaceSystemModule(
> > >> > > C:\WINDOWS\System32\qmgr.dll, HFX93.tmp, _000046_.tmp, FALSE ).
> > >> > > 16.500: AtomicReplaceFile: HpReplaceSystemModule failed;
> > >> > > status=0xc0000003,
> > >> > > location=684.
> > >> > > 16.500: DoNoDelayReplace: Atomic replace support not implemented;
> > >> > > disabling.
> > >> > > 16.532: Copied file: C:\WINDOWS\System32\qmgr.dll
> > >> > > 16.578: Copied file: C:\WINDOWS\System32\qmgrprxy.dll
> > >> > > 16.844: Copied file (delayed): C:\WINDOWS\System32\SET94.tmp
> > >> > > 16.891: Copied file: C:\WINDOWS\System32\DllCache\winhttp.dll
> > >> > > 17.000: Copied file: C:\WINDOWS\System32\DllCache\qmgrprxy.dll
> > >> > > 17.172: Copied file: C:\WINDOWS\System32\DllCache\qmgr.dll
> > >> > > 17.547: Copied file: C:\WINDOWS\System32\bits\qmgr.dll
> > >> > > 17.578: Copied file: C:\WINDOWS\System32\xpob2res.dll
> > >> > > 17.688: Copied file: C:\WINDOWS\System32\winhttp.dll
> > >> > > 17.938: Copied file (delayed): C:\WINDOWS\System32\SET9B.tmp
> > >> > > 17.938: Copied file: C:\WINDOWS\System32\bitsprx3.dll
> > >> > > 18.016: Copied file: C:\WINDOWS\System32\bitsprx2.dll
> > >> > > 18.125: Copied file: C:\WINDOWS\System32\DllCache\bitsprx2.dll
> > >> > > 18.188: Num Ticks for Copying files : 9453
> > >> > > 18.297: Num Ticks for Reg update and deleting 0 size files : 109
> > >> > > 18.297: DoInstallation: ApplyAdminSystemAclsRecursive for
> > >> > > c:\windows\$hf_mig$\KB842773 failed; error=0x00000003
> > >> > > 18.297: Starting process: c:\e8003d6920308f37ea\\bitsinst.exe
> > >> > > /setupservice
> > >> > > /resourcedll:c:\e8003d6920308f37ea\\xpob2res.dll
> > >> > > 18.297: Return Code = 0
> > >> > > 18.297: Starting process: c:\e8003d6920308f37ea\\SP1QFE\bitsinst.exe
> > >> > > /setupservice /resourcedll:c:\e8003d6920308f37ea\\SP1QFE\xpob2res .dll
> > >> > > 22.266: Return Code = 0
> > >> > > 22.282: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
> > >> > > is
> > >> > > empty; nothing to do.
> > >> > > 22.282: ---- Old Information In The Registry ------
> > >> > > 22.282: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > >> > > 22.282: Destination:
> > >> > > 22.313: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > >> > > 22.313: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > >> > > 22.344: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > >> > > 22.344: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > >> > > 22.344: ---- New Information In The Registry ------
> > >> > > 22.344: Source:C:\WINDOWS\System32\_000046_.tmp (6.2.2600.1106)
> > >> > > 22.344: Destination:
> > >> > > 22.344: Source:C:\WINDOWS\System32\SET94.tmp (6.6.2600.1569)
> > >> > > 22.360: Destination:C:\WINDOWS\System32\qmgrprxy.dll (6.0.2.0)
> > >> > > 22.360: Source:C:\WINDOWS\System32\SET9B.tmp (5.1.2600.1557)
> > >> > > 22.360: Destination:C:\WINDOWS\System32\winhttp.dll (5.0.1.0)
> > >> > > 34.500: IsRebootRequiredForFileQueue: At least one file operation was
> > >> > > delayed; reboot is required.
> > >> > > If none are listed below, check above
> > >> > > for
> > >> > > delayed deletes.
> > >> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\winhttp.dll
> > >> > > was
> > >> > > delayed; reboot is required.
> > >> > > 34.500: IsRebootRequiredForFileQueue:
> > >> > > c:\windows\system32\qmgrprxy.dll was
> > >> > > delayed; reboot is required.
> > >> > > 34.500: IsRebootRequiredForFileQueue: c:\windows\system32\qmgr.dll
> > >> > > was
> > >> > > no-delay replaced; reboot is required.
> > >> > > 34.500: DoInstallation: A reboot is required to complete the
> > >> > > installation
> > >> > > of
> > >> > > one or more files.
> > >> > > 34.563: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1,
> > >> > > ForceRestart
> > >> > > = 0
> > >> > > 5.531:
> > >> > > ================================================== ==============================
> > >> > > 5.546: 2004/09/11 13:25:14.109 (local)
> > >> > > 5.546:
> > >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > >> > > (version 5.4.15.0)
> > >> > > 5.546: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > >> > > 5.578: Service Pack started with following command line: -q -z -er
> > >> > > /ParentInfo:fc5f02ab2a716245ba66579c642d4631
> > >> > > 5.422:
> > >> > > ================================================== ==============================
> > >> > > 5.437: 2004/09/11 13:37:28.031 (local)
> > >> > > 5.469:
> > >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > >> > > (version 5.4.15.0)
> > >> > > 5.469: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > >> > > 5.469: Service Pack started with following command line: -q -z -er
> > >> > > /ParentInfo:b84c22fa1e42a1479074404c6c331b41
> > >> > > 1.000:
> > >> > > ================================================== ==============================
> > >> > > 1.000: 2004/09/11 13:53:59.796 (local)
> > >> > > 1.000:
> > >> > > C:\WINDOWS\SoftwareDistribution\Download\62f994895 b2e7156099353faaa0580c0\update\update.exe
> > >> > > (version 5.4.15.0)
> > >> > > 1.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > >> > > 1.000: Service Pack started with following command line: -q -z -er
> > >> > > /ParentInfo:d58d1285d5596a4d81ad609dd1e13224
> > >> > > 0.969:
> > >> > > ================================================== ==============================
> > >> > > 0.969: 2004/09/11 14:01:49.937 (local)
> > >> > > 0.969: c:\c1761db1b753546b005f\update\update.exe (version 5.4.15.0)
> > >> > > 0.969: Service Pack started with following command line:
> > >> > > 1.047:
> > >> > > ================================================== ==============================
> > >> > > 1.047: 2004/09/11 14:02:51.390 (local)
> > >> > > 1.047: c:\fdc67cc7845153375043dc7cfc2f\update\update.exe (version
> > >> > > 5.4.15.0)
> > >> > > 1.062: Service Pack started with following command line:
> > >> > > 97.906: Message displayed to the user: Are you sure you want to
> > >> > > cancel?
> > >> > > 97.906: User Input: YES
> > >> > > 6.297:
> > >> > > ================================================== ==============================
> > >> > > 6.313: 2004/09/11 14:05:54.046 (local)
> > >> > > 6.313: c:\743579f1366bb684c0ce16c38b\update\update.exe (version
> > >> > > 5.4.15.0)
> > >> > > 6.329: Service Pack started with following command line:
> > >> > > 164.047: Message displayed to the user: Are you sure you want to
> > >> > > cancel?
> > >> > > 164.047: User Input: YES
> > >> > >
> > >> > > Appreciate the assistance. Thanks.
> > >> > >
> > >> > > "Sudheer GN [MSFT]" wrote:
> > >> > >
> > >> > >> Hi,
> > >> > >> Please post the contents of c:\windows\KB842773.log
> > >> > >> That will show the error code causing the install to fail
> > >> > >>
> > >> > >>
> > >> > >> --
> > >> > >> Sudheer GN
> > >> > >> Microsoft, BITS
> > >> > >>
> > >> > >> This posting is provided "As Is" with no warranties, and confers no
> > >> > >> rights.
> > >> > >> Use of included script samples are subject to the terms specified at
> > >> > >> http://www.microsoft.com/info/cpyright.htm
> > >> > >>
> > >> > >>
> > >> > >> "AdronDax" <> wrote in message
> > >> > >> news:853B3D64-7884-47CC-A263-...
> > >> > >> > This update will not update automatically or manually. I'ved tried
> > >> > >> > using
> > >> > >> > Windows Update automatic through website, and it fails. I've tried
> > >> > >> > letting
> > >> > >> > Windows download automatically with the automatic auto update and
> > >> > >> > it
> > >> > >> > fails.
> > >> > >> > I've tried downloading manually from windows. (It downloads fine.)
> > >> > >> > And
> > >> > >> > when I
> > >> > >> > try installing it manually from that file it fails. I need some
> > >> > >> > ideas.
> > >> > >> > No
> > >> > >> > responses so far to other people with similiar problems have been
> > >> > >> > helping
> > >> > >> > at
> > >> > >> > all. The update is downloaded fine. But fails repeatedly on all
> > >> > >> > kinds
> > >> > >> > of
> > >> > >> > installations I've tried so far. (Manual WU site, Automatic WU,
> > >> > >> > and
> > >> > >> > Manual
> > >> > >> > WU
> > >> > >> > download and manual install of update.) Please help.
> > >> > >> >
> > >> > >> >
> > >> > >>
> > >> > >>
> > >> > >>
> > >> >
> > >> >
> > >> >
> >
> >
> >
 
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