BITS 2.0 Beta for Windows 2000 (KB842773 v3) Fails to install

I'm stumped. We are running Windows 2000, multiple computers on our domain
install this update successfully but my PC will not. I have even downloaded
the file to install and it fails. My PC is the same operating system. I can
install other updates but not this one.

I've checked permissions and admins are set correctly.

Help!

"David",

I am sorry you are encountering this issue. Would you mind running the
installation from the Windows Update website one more time and then sending
us the entries from the log? Here's how:

We need a little more information. Would you mind running through an
attempted installation on the Windows Update website and sending us back the
results? Here's how:

On Windows 2000
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Search for Updates
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for the
KB842773 update.
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: "%WINDIR%\Windows Update.log" (be sure to include the quotes, and
the space between windows and update)
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, let us know where it failed from your
observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and let us take a look at this failure.

Sincerely,

Pat Walters [MSFT]


"David" <> wrote in message
news:4C8B84E3-64F6-43D9-B780-...
> I'm stumped. We are running Windows 2000, multiple computers on our domain
> install this update successfully but my PC will not. I have even
downloaded
> the file to install and it fails. My PC is the same operating system. I
can
> install other updates but not this one.
>
> I've checked permissions and admins are set correctly.
>
> Help!

"David" wrote:

> I'm stumped. We are running Windows 2000, multiple computers on our domain
> install this update successfully but my PC will not. I have even downloaded
> the file to install and it fails. My PC is the same operating system. I can
> install other updates but not this one.
>
> I've checked permissions and admins are set correctly.
>
> Help!