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BITS will not start, gives "File Not Found" error

 
 
Glennbob
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      02-25-2009
I've got a Dell with XP Windows Media Center (it's a laptop) installed.
Removed a ton of malware and such from it, and have resolved most of it's
issues. initially, I couldn't get service packs to install, as one of the
pieces of Malware had mucked with file permissions in the registry. I solved
that with a special MS tool to reset all the registry keys and file
permissions, and I was able to re-apply and install SP3 (which was failing).

Now, the only issue left is that the BITS service fails to start, with a
"File Not Found" error message, but it does not tell me WHAT file it can't
find.

I've tried to re-install BITS, but the version installed is later than what
I've been able to find to download for a re-install.

I've also not been able to find any KB articles that reference this specific
issue or problem.

Any help anyone could provide would be GREATLY appreciated.

Glenn
 
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PA Bear [MS MVP]
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      02-25-2009
You've got (much) more work to do.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Glennbob wrote:
> I've got a Dell with XP Windows Media Center (it's a laptop) installed.
> Removed a ton of malware and such from it, and have resolved most of it's
> issues. initially, I couldn't get service packs to install, as one of the
> pieces of Malware had mucked with file permissions in the registry. I
> solved that with a special MS tool to reset all the registry keys and file
> permissions, and I was able to re-apply and install SP3 (which was
> failing).
>
> Now, the only issue left is that the BITS service fails to start, with a
> "File Not Found" error message, but it does not tell me WHAT file it can't
> find.
>
> I've tried to re-install BITS, but the version installed is later than
> what
> I've been able to find to download for a re-install.
>
> I've also not been able to find any KB articles that reference this
> specific
> issue or problem.
>
> Any help anyone could provide would be GREATLY appreciated.
>
> Glenn


 
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