Blank preview Window (everending loading)

Hi to everyone.

As in sunject, happens so. If I select a mail, the preview windows is white
and the mouse cursor indicates a neverending loading state.

No new software, only official Windows Updates.

Any idea ?


Thanx a lot.


G.

No clue. Check for Malware first.

Malwarebytes Anti-Malware 1.40
http://www.download.com/Malwarebytes...-10804572.html
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"IAV" <> wrote in message
news:FA00CBC1-D1FE-4A18-BC73-...
> Hi to everyone.
>
> As in sunject, happens so. If I select a mail, the preview windows is
> white
> and the mouse cursor indicates a neverending loading state.
>
> No new software, only official Windows Updates.
>
> Any idea ?
>
>
> Thanx a lot.
>
>
> G.

Which antivirus are you running? Some of them cause problems with
Windows Mail over time.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"IAV" <> wrote in message news:FA00CBC1-D1FE-4A18-BC73-...
> Hi to everyone.
>
> As in sunject, happens so. If I select a mail, the preview windows is white
> and the mouse cursor indicates a neverending loading state.
>
> No new software, only official Windows Updates.
>
> Any idea ?
>
>
> Thanx a lot.
>
>
> G.

Hy Gary.

Tryed the anti-malware, but no issues found. I USE Kaspersky KAV 2009.


Thank you anyway.



Gef.

"Gary VanderMolen (MVP)" wrote:

> Which antivirus are you running? Some of them cause problems with
> Windows Mail over time.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "IAV" <> wrote in message news:FA00CBC1-D1FE-4A18-BC73-...
> > Hi to everyone.
> >
> > As in sunject, happens so. If I select a mail, the preview windows is white
> > and the mouse cursor indicates a neverending loading state.
> >
> > No new software, only official Windows Updates.
> >
> > Any idea ?
> >
> >
> > Thanx a lot.
> >
> >
> > G.
> .
>

Can you explain what you mean by "tried the anti-malware"?
I didn't say anything about anti-malware.

As I see it, you have two options.
a) Make sure Kaspersky is not configured to scan emails. If the problem
continues, do a trial uninstall of Kaspersky, reboot, then try Windows Mail.

b) If no improvement, reinstall Kaspersky, then upgrade to Windows
Live Mail: http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"IAV" <> wrote in message newsD342837-50FB-4A60-A4EB-...
> Hy Gary.
>
> Tryed the anti-malware, but no issues found. I USE Kaspersky KAV 2009.
>
>
> Thank you anyway.
>
>
>
> Gef.
>
> "Gary VanderMolen (MVP)" wrote:
>
>> Which antivirus are you running? Some of them cause problems with
>> Windows Mail over time.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "IAV" <> wrote in message news:FA00CBC1-D1FE-4A18-BC73-...
>> > Hi to everyone.
>> >
>> > As in sunject, happens so. If I select a mail, the preview windows is white
>> > and the mouse cursor indicates a neverending loading state.
>> >
>> > No new software, only official Windows Updates.
>> >
>> > Any idea ?
>> >
>> >
>> > Thanx a lot.
>> >
>> >
>> > G.
>> .
>>

Try www.oehelp.com/OETips.aspx#10 (point 10)

steve

"IAV" <> wrote in message
news:FA00CBC1-D1FE-4A18-BC73-...
> Hi to everyone.
>
> As in sunject, happens so. If I select a mail, the preview windows is
> white
> and the mouse cursor indicates a neverending loading state.
>
> No new software, only official Windows Updates.
>
> Any idea ?
>
>
> Thanx a lot.
>
>
> G.