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blue screen and error

 
 
Riccardo Gottardi
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      04-28-2005
Hi, after having removed the bad updates (KB890859 and KB893066) on my
toshiba laptop with XP Professionale SP2 installed, I took away the
"automatic reboot option" on system failure. Now it mostly works but some
automatic reboots happen again and sometimes blue screen appears and the
system begins dumping on physical memory and signals the folloing error:
STOP: 0x000000eE (0xC0000005, 0x804E9ED6, 0xEE0FDB88, 0x00000000).
Can anybody PLEASE PLEASE PLEASE help?
Thanks
Riccardo
 
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Joshua Smith [MSFT]
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      04-28-2005
Hi Riccardo,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights



"Riccardo Gottardi" <> wrote in
message news:8ADF09DF-9A6D-4361-9A57-...
> Hi, after having removed the bad updates (KB890859 and KB893066) on my
> toshiba laptop with XP Professionale SP2 installed, I took away the
> "automatic reboot option" on system failure. Now it mostly works but some
> automatic reboots happen again and sometimes blue screen appears and the
> system begins dumping on physical memory and signals the folloing error:
> STOP: 0x000000eE (0xC0000005, 0x804E9ED6, 0xEE0FDB88, 0x00000000).
> Can anybody PLEASE PLEASE PLEASE help?
> Thanks
> Riccardo



 
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