Blue screen and unexpected shutdown

this incident happened to me yesterday,i searched the internet fo
games,then i found a game called''Mystery case files:Return t
Ravenhearst''i found the game interesting so i downloaded it in my har
disk ,after i downloaded it there were two files,i extracted the firs
one,after it is finished extracting,suddenly my computer got slow,and i
doesnt respond,so i restarted my laptop(vaio,windows vista 32-bi
operating system)and i tried to extract it again,and it hangs again,so
restart it again,after that i open a mozilla then suddenly the scree
turns to blue and it says

problem has been detected and Windows has been shut down to
preventdamage to your computer.
>
>KERNEL_STACK_ERROR
>
>It this is the first time your've seen this Stop error screen
restart
>your
>computer. If this screen appears again, follow these stesps:
>
>Check to make sure any new hardware or software is properl
installed.
>If
>this is a new installation, ask your hardware or softwar
manufacturer
>for
>any windows updates you might need.
>
>If problems conintue, disable or remove any newly installed hardware
>or
>software. Disable BIOS memory options such as caching or shadowing
If
>you
>need to use safe Mode to remove or disable components, restart your
>computer,
>press F8 to select Advanced Startup Options, and then select Safe
>Mode.
>
>Technical information:
>
>***STOP: 0x0000007F (sorry i forgot)
>
>
>Collecting Data for crash dump ...
>Initializing disk for crash dump ...
>Beginning dump of physical memory.
>Dumping physical memory to disk: 100
>Physical memory dump complete.
>Contact your system admin or technical support for for further
>assistance.
>
> i was very nervous when i saw this,at first i thought the game
downloaded(the ravenhearst)a little while ago,has a virus,so i quikl
deleted it,eventhough it has been deleted permanently,the screen alway
turn to blue after 15 minutes.
can anyone solve my problem
do i need th format my pc?

thanks

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Trebuh22;908629 Wrote:
> this incident happened to me yesterday,i searched the internet fo
> games,then i found a game called''Mystery case files:Return t
> Ravenhearst''i found the game interesting so i downloaded it in my har
> disk ,after i downloaded it there were two files,i extracted the firs
> one,after it is finished extracting,suddenly my computer got slow,an
> i
> doesnt respond,so i restarted my laptop(vaio,windows vista 32-bi
> operating system)and i tried to extract it again,and it hangs again,s
>
> restart it again,after that i open a mozilla then suddenly the scree
> turns to blue and it say
>
> problem has been detected and Windows has been shut down t
> preventdamage to your computer.> > >
> >
> > >KERNEL_STACK_ERRO
> >
> > >It this is the first time your've seen this Stop error screen, > >
> restart> > >
> > >you
> > >computer. If this screen appears again, follow these stesps
> >
> > >Check to make sure any new hardware or software is properly > >
> installed
> manufacturer> > >
> > >fo
> > >any windows updates you might need
> >
> > >If problems conintue, disable or remove any newly installed hardwar
> > >o
> > >software. Disable BIOS memory options such as caching or shadowing, > >
> If> > >
> > >yo
> > >need to use safe Mode to remove or disable components, restart you
> > >computer
> > >press F8 to select Advanced Startup Options, and then select Saf
> > >Mode
> >
> > >Technical information
> >
> > >***STOP: 0x0000007F (sorry i forgot
> >
> >
> > >Collecting Data for crash dump ..
> > >Initializing disk for crash dump ..
> > >Beginning dump of physical memory
> > >Dumping physical memory to disk: 10
> > >Physical memory dump complete
> > >Contact your system admin or technical support for for furthe
> > >assistance
> >
> > > i was very nervous when i saw this,at first i thought the game i > >
> downloaded(the ravenhearst)a little while ago,has a virus,so i quikl
> deleted it,eventhough it has been deleted permanently,the scree
> alway
> turn to blue after 15 minutes
> can anyone solve my proble
> do i need th format my pc
>
> thanks
>
>
> -
> Trebuh2
> -----------------------------------------------------------------------
> Trebuh22's Profile: 'Trebuh22's profile on TechArena Compute
> Hardware Support Forums of India
> (http://forums.techarena.in/members/trebuh22.htm
> View this thread: 'Blue screen and unexpected shutdown - Vista Help
> (http://forums.techarena.in/vista-help/1086481.htm
>
> 'TechArena Community - Technology and Computer Hardware Suppor
> Forums of India' (http://forums.techarena.in


0x7f bugcheck = UNEXPECTED_KERNEL_MODE_TRAP - CPU generated a trap no
caught by the kernel.

0x7f usually shows up after bad hardware install of some kind, but ca
be software related like kernel stack overflow

Since no new hardware, I would advise Vista system restore 1st -
START | type *rstrui *- hit enter | choose restore point prior t
yesterday's incident

Regards. .

jcgriff



--
jcgriff2

Trebuh22 wrote:

>
> this incident happened to me yesterday,i searched the internet for
> games,then i found a game called''Mystery case files:Return to
> Ravenhearst''i found the game interesting so i downloaded it in my hard
> disk ,after i downloaded it there were two files,i extracted the first
> one,after it is finished extracting,suddenly my computer got slow,and it
> doesnt respond,so i restarted my laptop(vaio,windows vista 32-bit
> operating system)and i tried to extract it again,and it hangs again,so i
> restart it again,after that i open a mozilla then suddenly the screen
> turns to blue and it says
>
> problem has been detected and Windows has been shut down to
> preventdamage to your computer.
>>
>>KERNEL_STACK_ERROR
(snippage)
>> i was very nervous when i saw this,at first i thought the game i
> downloaded(the ravenhearst)a little while ago,has a virus,so i quikly
> deleted it,eventhough it has been deleted permanently,the screen always
> turn to blue after 15 minutes.
> can anyone solve my problem
> do i need th format my pc?

1. Do a System Restore to before you downloaded the game.
2. As a precaution, after System Restore is finished scan your computer for
malware.

http://www.elephantboycomputers.com/...moving_Malware

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

I am very very sorry,i put a wrong informations these are the
corrections:

*KERNEL_STACK_INPAGE_ERROR*

*STOP:0xc00000077 (0xc0000185,0xc0000185,0x00000000,0x01501000*

i Am very sorry for giving the wrong info.
pls help me,
thanks


--
Trebuh22
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jcgriff2;908641 Wrote:
> > Trebuh22;908629 Wrote:
> > this incident happened to me yesterday,i searched the internet fo
> > games,then i found a game called''Mystery case files:Return t
> > Ravenhearst''i found the game interesting so i downloaded it in my har
> > disk ,after i downloaded it there were two files,i extracted the firs
> > one,after it is finished extracting,suddenly my computer got slow,an
> > i
> > doesnt respond,so i restarted my laptop(vaio,windows vista 32-bi
> > operating system)and i tried to extract it again,and it hangs again,s
> >
> > restart it again,after that i open a mozilla then suddenly the scree
> > turns to blue and it say
> >
> > problem has been detected and Windows has been shut down t
> > preventdamage to your computer.> > > > >
> > >
> > > >KERNEL_STACK_ERRO
> > >
> > > >It this is the first time your've seen this Stop error screen, > > > >
> > restar
> > installed
> > manufacture
> > If> > > > >
> > > >yo
> > > >need to use safe Mode to remove or disable components, restart you
> > > >computer
> > > >press F8 to select Advanced Startup Options, and then select Saf
> > > >Mode
> > >
> > > >Technical information
> > >
> > > >***STOP: 0x0000007F (sorry i forgot
> > >
> > >
> > > >Collecting Data for crash dump ..
> > > >Initializing disk for crash dump ..
> > > >Beginning dump of physical memory
> > > >Dumping physical memory to disk: 10
> > > >Physical memory dump complete
> > > >Contact your system admin or technical support for for furthe
> > > >assistance
> > >
> > > > i was very nervous when i saw this,at first i thought the game i > > > >
> > downloaded(the ravenhearst)a little while ago,has a virus,so
> > quikl
> > deleted it,eventhough it has been deleted permanently,the scree
> > alway
> > turn to blue after 15 minutes
> > can anyone solve my proble
> > do i need th format my pc
> >
> > thanks
> >
> >
> > -
> > Trebuh2
> > -----------------------------------------------------------------------
> > Trebuh22's Profile: 'Trebuh22's profile on TechArena Compute
> > Hardware Support Forums of India
> > (http://forums.techarena.in/members/trebuh22.htm
> > View this thread: 'Blue screen and unexpected shutdown - Vist
> > Help' (http://forums.techarena.in/vista-help/1086481.htm
> >
> > 'TechArena Community - Technology and Computer Hardware Suppor
> > Forums of India' (http://forums.techarena.in)> >
>
>
>
> 0x7f bugcheck = UNEXPECTED_KERNEL_MODE_TRAP - CPU generated a tra
> not caught by the kernel.
>
> 0x7f usually shows up after bad hardware install of some kind, bu
> can be software related like kernel stack overflow
>
> Since no new hardware, I would advise Vista system restore 1st -
> START | type *rstrui *- hit enter | choose restore point prior t
> yesterday's incident
>
> Regards. .
>
> jcgriff
>
>

Trebuh22;908728 Wrote:
> I am very very sorry,i put a wrong informations these are th
> corrections
>
> *KERNEL_STACK_INPAGE_ERROR
>
> *STOP:0xc00000077 (0xc0000185,0xc0000185,0x00000000,0x01501000
>
> i Am very sorry for giving the wrong info
> pls help me
> thank
>
>
> -
> Trebuh2
> -----------------------------------------------------------------------
> Trebuh22's Profile: 'Trebuh22's profile on TechArena Computer Hardwar
> Support Forums of India
> (http://forums.techarena.in/members/trebuh22.htm
> View this thread: 'Blue screen and unexpected shutdown - Vista Help
> (http://forums.techarena.in/vista-help/1086481.htm
>
> 'TechArena Community - Technology and Computer Hardware Support Forum
> of India' (http://forums.techarena.in

Hi

Not a problem with mistaken info provided - these things happen.
would still follow the suggestion I provided - system restore - th
*rstrui *command

Regards. .

jcgriff



--
jcgriff2