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Blue screen of death & explorer problems

 
 
Joe
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      07-19-2008
I have Vista home ultimate installed and for no reason at all I get the blue
screen and the only way I can get out of it is to ctrl/alt/del and then hit
logoff and then it comes up with the administrator screen and I enter myself
and then I get a normal desktop screen. Also, when I go into windows
explorer it goes to the screen and within 3 seconds it automatically logs me
out of the screen. This is getting very annoying. Please help me correct
this problem.Thanks a lot for your suggestions.


 
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Ringmaster
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      07-19-2008
On Sat, 19 Jul 2008 14:24:52 -0500, "Joe" <> wrote:

>I have Vista home ultimate installed and for no reason at all I get the blue
>screen and the only way I can get out of it is to ctrl/alt/del and then hit
>logoff and then it comes up with the administrator screen and I enter myself
>and then I get a normal desktop screen. Also, when I go into windows
>explorer it goes to the screen and within 3 seconds it automatically logs me
>out of the screen. This is getting very annoying. Please help me correct
>this problem.Thanks a lot for your suggestions.


BSOD's are actually stop orders. In other words Vista thinks something
so terrible has happened that it needs to quit to protect itself
and/or your computer. Well, that's the official Microsoft line anyway.

Usually a BSOD is caused by hardware. If so, there's usually some
cryptic message with a Stop Order giving details. Looking this up at
Google often points you in the direction of what's wrong. If the BSOD
is causing by Windows itself the usual suspect is a page fault. Like
in Star Trek where matter and anti-matter can't exist in the same
space at the same time, Two requests two access the same memory page
(a page fault) will blow up Windows and crash it just as surely as
shooting somebody between the eyes will cause them to drop like a
rock.

Since Explorer is the shell and an internal part of Vista it could be
a system file is corrupt, damaged in some way or missing. Have Vista
scan and repair it's system files and see if that cures the Explorer
problem.

 
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Rick Rogers
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      07-20-2008
Hi Joe,

"...for no reason at all I get the blue screen...."

First off, there's a reason - there has to be.

"...and the only way I can get out of it is to ctrl/alt/del and then hit
logoff and then it comes up with the administrator screen..."

Are you certain this is a blue screen stop error, aka the blue screen of
death (as mentioned in your subject line)? Or is it just a blue background
screen that suddenly appears? A stop error would literally stop the system
to prevent further damage by whatever has gone wrong. You would not be able
to use c-a-d or anything other than the power button. I suspect what you
actually have is the latter, which is indicative of a problem with the
explorer shell. Instead of logging off, try running explorer.exe from the
new task button on the applications tab.

Then restart in Safe mode and start some formal malware scanning, especially
for adware/spyware.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Joe" <> wrote in message
news:. ..
>I have Vista home ultimate installed and for no reason at all I get the
>blue screen and the only way I can get out of it is to ctrl/alt/del and
>then hit logoff and then it comes up with the administrator screen and I
>enter myself and then I get a normal desktop screen. Also, when I go into
>windows explorer it goes to the screen and within 3 seconds it
>automatically logs me out of the screen. This is getting very annoying.
>Please help me correct this problem.Thanks a lot for your suggestions.
>
>


 
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