blue screen when doing a system restore

I had cause to try using the Vista system restore feature for the first time
to get round some intellipoint software that wouldn't uninstall or
re-install after a failed upgrade.

The problem is every time I try to do a system restore my PC blue screens
during the shutdown.

The PC is rock solid at all other times and has never blue screened before,
however it blue screens every time when I try to do a system restore from
any of several system restore points.

Anyone come across this before?

Thanks

Peter Lawton

Hi Peter--

I don't know the cause of the BSOD you got trying to use Sys Restore. What
are the key words on the stop message? You can freeze the BSOD to show you.

If you have the DVD try doing a startup repair from the recovery link on
the DVD when you put it in one screen after the language choice screen to
fix the BSOD problem.

Also using the Win Installer Cleanup Utility may help you uninstall the
software you were trying to uninstall in the first place.

Download at bottom:
http://support.microsoft.com/kb/290301

CH

"Peter Lawton" <> wrote in message
news:uJ93$...
>I had cause to try using the Vista system restore feature for the first
>time to get round some intellipoint software that wouldn't uninstall or
>re-install after a failed upgrade.
>
> The problem is every time I try to do a system restore my PC blue screens
> during the shutdown.
>
> The PC is rock solid at all other times and has never blue screened
> before, however it blue screens every time when I try to do a system
> restore from any of several system restore points.
>
> Anyone come across this before?
>
> Thanks
>
> Peter Lawton

The windows installer cleanup utility helped me get rid of the broken new
intellipoint install and install the old one

Many thanks

Peter Lawton

"Chad Harris" <vistaneedsmuchowork.net> wrote in message
news:...
> Hi Peter--
>
> I don't know the cause of the BSOD you got trying to use Sys Restore.
> What are the key words on the stop message? You can freeze the BSOD to
> show you.
>
> If you have the DVD try doing a startup repair from the recovery link on
> the DVD when you put it in one screen after the language choice screen to
> fix the BSOD problem.
>
> Also using the Win Installer Cleanup Utility may help you uninstall the
> software you were trying to uninstall in the first place.
>
> Download at bottom:
> http://support.microsoft.com/kb/290301
>
> CH
>
> "Peter Lawton" <> wrote in message
> news:uJ93$...
>>I had cause to try using the Vista system restore feature for the first
>>time to get round some intellipoint software that wouldn't uninstall or
>>re-install after a failed upgrade.
>>
>> The problem is every time I try to do a system restore my PC blue screens
>> during the shutdown.
>>
>> The PC is rock solid at all other times and has never blue screened
>> before, however it blue screens every time when I try to do a system
>> restore from any of several system restore points.
>>
>> Anyone come across this before?
>>
>> Thanks
>>
>> Peter Lawton
>

Good news. Thanks for the followup Peter. That app doesn't uninstall, but
it does remove obstacles to an uninstall and a potential future reinstall of
a similar program or later version by getting rid of corrupt .dlls and
corrupt reg strings.

Nice going.

CH

"Peter Lawton" <> wrote in message
news:...
> The windows installer cleanup utility helped me get rid of the broken new
> intellipoint install and install the old one
>
> Many thanks
>
> Peter Lawton
>
> "Chad Harris" <vistaneedsmuchowork.net> wrote in message
> news:...
>> Hi Peter--
>>
>> I don't know the cause of the BSOD you got trying to use Sys Restore.
>> What are the key words on the stop message? You can freeze the BSOD to
>> show you.
>>
>> If you have the DVD try doing a startup repair from the recovery link
>> on the DVD when you put it in one screen after the language choice screen
>> to fix the BSOD problem.
>>
>> Also using the Win Installer Cleanup Utility may help you uninstall the
>> software you were trying to uninstall in the first place.
>>
>> Download at bottom:
>> http://support.microsoft.com/kb/290301
>>
>> CH
>>
>> "Peter Lawton" <> wrote in message
>> news:uJ93$...
>>>I had cause to try using the Vista system restore feature for the first
>>>time to get round some intellipoint software that wouldn't uninstall or
>>>re-install after a failed upgrade.
>>>
>>> The problem is every time I try to do a system restore my PC blue
>>> screens during the shutdown.
>>>
>>> The PC is rock solid at all other times and has never blue screened
>>> before, however it blue screens every time when I try to do a system
>>> restore from any of several system restore points.
>>>
>>> Anyone come across this before?
>>>
>>> Thanks
>>>
>>> Peter Lawton
>>
>