bluescreen crashes

I am getting frequent (daily or more) bluescreen shutdowns on a new (three
months) HP pavilion desktop. Some come when the machine is not in use and
some come when it is being used.

This message appeared at the last bluescreen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 86C31030
BCP3: 85FD4030
BCP4: 8514BB10
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini010908-01.dmp
C:\Users\Bruce\AppData\Local\Temp\WER-66799-0.sysdata.xml
C:\Users\Bruce\AppData\Local\Temp\WER15B1.tmp.vers ion.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409


Prior crashes had the same Locale ID but other values in the "Additional
information about the problem"

I am not very computer savy but know a little.

Please help!

HP covers hardware AND software problems via their Warranty(or should).
Demand that they fix it!

"Bruce Madonna" wrote:

> I am getting frequent (daily or more) bluescreen shutdowns on a new (three
> months) HP pavilion desktop. Some come when the machine is not in use and
> some come when it is being used.
>
> This message appeared at the last bluescreen:
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: 9f
> BCP1: 00000003
> BCP2: 86C31030
> BCP3: 85FD4030
> BCP4: 8514BB10
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Files that help describe the problem:
> C:\Windows\Minidump\Mini010908-01.dmp
> C:\Users\Bruce\AppData\Local\Temp\WER-66799-0.sysdata.xml
> C:\Users\Bruce\AppData\Local\Temp\WER15B1.tmp.vers ion.txt
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>
> Prior crashes had the same Locale ID but other values in the "Additional
> information about the problem"
>
> I am not very computer savy but know a little.
>
> Please help!

I have had 4 blue screen crashes/dumps in the last 2 days.
I reported it to HP but I failed to find the data to describe the
problem. I thought that I saw on a flashing screen as it was dumping
that it was a hard drive error but everything was flashing so quickly
that I couldn't see and record the problem properly and I missed the
detail on the reboot. But tonight on the 4th crash, I got this on the
reboot:

*problem signature:*
problem event name: bluescreen
os version: 6.0.6000.2.0.0.768.3
locale id: 1033

*additional information about the problem:*
bccode: 100000b8
bcp1: 84c89268
bcp2: 85bc6580
bcp3: a30bc000
bcp4: 00000000
os version: 6_0_6000
service pack: 0_0
product: 768_1
*files that help describe the problem:*
c:\windows\minidump\mini010908-01.dmp
c:\users\jj\appdata\local\temp\wer-65676-0.sysdata.xml
c:\users\jj\appdata\local\temp\wer9452.tmp.version .txt

since i thought that it was a hard drive problem, i did checks from
different directions and found no hard drive problems. i went to norton
works and ran both norton disk doctor and norton win doctor, chkdsk and
set up (f10) full scan of the hard drive and not solved the problem:cry:

just as an asside, the only software that i have downloaded in the last
few days was through the vista op update and the hp total care software.


--
hallmarkrealtygp

"hallmarkrealtygp" wrote:

>
> I have had 4 blue screen crashes/dumps in the last 2 days.
> I reported it to HP but I failed to find the data to describe the
> problem. I thought that I saw on a flashing screen as it was dumping
> that it was a hard drive error but everything was flashing so quickly
> that I couldn't see and record the problem properly and I missed the
> detail on the reboot. But tonight on the 4th crash, I got this on the
> reboot:
>
> *problem signature:*
> problem event name: bluescreen
> os version: 6.0.6000.2.0.0.768.3
> locale id: 1033
>
> *additional information about the problem:*
> bccode: 100000b8
> bcp1: 84c89268
> bcp2: 85bc6580
> bcp3: a30bc000
> bcp4: 00000000
> os version: 6_0_6000
> service pack: 0_0
> product: 768_1
> *files that help describe the problem:*
> c:\windows\minidump\mini010908-01.dmp
> c:\users\jj\appdata\local\temp\wer-65676-0.sysdata.xml
> c:\users\jj\appdata\local\temp\wer9452.tmp.version .txt
>
> since i thought that it was a hard drive problem, i did checks from
> different directions and found no hard drive problems. i went to norton
> works and ran both norton disk doctor and norton win doctor, chkdsk and
> set up (f10) full scan of the hard drive and not solved the problem:cry:
>
> just as an asside, the only software that i have downloaded in the last
> few days was through the vista op update and the hp total care software.
>
>
> --
> hallmarkrealtygp
>

this blue screen also keeps dumping my computer, what is the solution to this?
what is causing this & how do I fix the problem, i have no idea what blue
screen is.

HELP!!!!!!!!!!!!!!!!!!!!!!!

"hallmarkrealtygp" wrote:

>
> I have had 4 blue screen crashes/dumps in the last 2 days.
> I reported it to HP but I failed to find the data to describe the
> problem. I thought that I saw on a flashing screen as it was dumping
> that it was a hard drive error but everything was flashing so quickly
> that I couldn't see and record the problem properly and I missed the
> detail on the reboot. But tonight on the 4th crash, I got this on the
> reboot:
>
> *problem signature:*
> problem event name: bluescreen
> os version: 6.0.6000.2.0.0.768.3
> locale id: 1033
>
> *additional information about the problem:*
> bccode: 100000b8
> bcp1: 84c89268
> bcp2: 85bc6580
> bcp3: a30bc000
> bcp4: 00000000
> os version: 6_0_6000
> service pack: 0_0
> product: 768_1
> *files that help describe the problem:*
> c:\windows\minidump\mini010908-01.dmp
> c:\users\jj\appdata\local\temp\wer-65676-0.sysdata.xml
> c:\users\jj\appdata\local\temp\wer9452.tmp.version .txt
>
> since i thought that it was a hard drive problem, i did checks from
> different directions and found no hard drive problems. i went to norton
> works and ran both norton disk doctor and norton win doctor, chkdsk and
> set up (f10) full scan of the hard drive and not solved the problem:cry:
>
> just as an asside, the only software that i have downloaded in the last
> few days was through the vista op update and the hp total care software.
>
>
> --
> hallmarkrealtygp
>