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Bluescreen everytime I update Vista 64bit SP1

 
 
essami
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      06-02-2009

Hi,

Every time I update Vista Ultimate 64bit SP1 using the Windows update
after a restart I get a blue screen. I have to go into safe mode
(sometimes the updates are finished at this point when going to safe
mode) and in safe mode reboot again and after that all is fine. The
updates work, Vista runs fine. It happens every single time I do an
update that requires a reboot at the end (Defender definitions update
doesnt result in a blue screen).

I would like to fix this before I update to SP2. I have downloaded SP2
but not updated to it. I've only let the computer prepare for updating
to SP2 but after this I choose not to proceed. Even after this I get the
blue screen.

All my drivers and Dell software should be up to date. I've attached
the bluescreen message I get each time (don't know if it's exactly the
same every time) and some error report Windows gave after restarting
from the blue screen.

Any help would be much appreaciated,

Thanks,

Sami


+-------------------------------------------------------------------+
|Filename: bluescreen.txt |
|Download: http://www.vistax64.com/attachment.p...hmentid=13220|
+-------------------------------------------------------------------+

--
essami

dell precision m4400 biosa12, t9600 2.8ghz, 4gb ram, nvidia quadro fx
770m, wuxga 2ccfl 1920x1200, intel 5100 wireless, 6 cell battery,
backlit keyboard, webcam, windows vista ultimate 64bit
 
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Randem
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      06-02-2009
Perhaps these can help

http://support.microsoft.com/kb/937287
http://support.microsoft.com/kb/949358


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Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"essami" <> wrote in message
news:...
>
> Hi,
>
> Every time I update Vista Ultimate 64bit SP1 using the Windows update
> after a restart I get a blue screen. I have to go into safe mode
> (sometimes the updates are finished at this point when going to safe
> mode) and in safe mode reboot again and after that all is fine. The
> updates work, Vista runs fine. It happens every single time I do an
> update that requires a reboot at the end (Defender definitions update
> doesnt result in a blue screen).
>
> I would like to fix this before I update to SP2. I have downloaded SP2
> but not updated to it. I've only let the computer prepare for updating
> to SP2 but after this I choose not to proceed. Even after this I get the
> blue screen.
>
> All my drivers and Dell software should be up to date. I've attached
> the bluescreen message I get each time (don't know if it's exactly the
> same every time) and some error report Windows gave after restarting
> from the blue screen.
>
> Any help would be much appreaciated,
>
> Thanks,
>
> Sami
>
>
> +-------------------------------------------------------------------+
> |Filename: bluescreen.txt |
> |Download: http://www.vistax64.com/attachment.p...hmentid=13220|
> +-------------------------------------------------------------------+
>
> --
> essami
>
> dell precision m4400 biosa12, t9600 2.8ghz, 4gb ram, nvidia quadro fx
> 770m, wuxga 2ccfl 1920x1200, intel 5100 wireless, 6 cell battery,
> backlit keyboard, webcam, windows vista ultimate 64bit



 
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RTAdams89
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Posts: n/a

 
      06-02-2009

essami;1056342 Wrote:
> Hi,
>
> Every time I update Vista Ultimate 64bit SP1 using the Windows update
> after a restart I get a blue screen. I have to go into safe mode
> (sometimes the updates are finished at this point when going to safe
> mode) and in safe mode reboot again and after that all is fine. The
> updates work, Vista runs fine. It happens every single time I do an
> update that requires a reboot at the end (Defender definitions update
> doesnt result in a blue screen).
>
> I would like to fix this before I update to SP2. I have downloaded SP2
> but not updated to it. I've only let the computer prepare for updating
> to SP2 but after this I choose not to proceed. Even after this I get the
> blue screen.
>
> All my drivers and Dell software should be up to date. I've attached
> the bluescreen message I get each time (don't know if it's exactly the
> same every time) and some error report Windows gave after restarting
> from the blue screen.
>
> Any help would be much appreaciated,
>
> Thanks,
>
> Sami


Can you post the minidump file generated. You should be able to find
this in c:\windows\minidumps\ From that, we can hopefully find out what
specifically is causing the BSOD.


--
RTAdams89
 
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Dalo Harkin
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Posts: n/a

 
      06-02-2009

Hi,

Your issues could be anything from the HDD to the actual OS itself.
If it is BSOD everytime you do an update then I would suspect that you
have a very serious issue with your OS


--
Dalo Harkin
Posted via http://www.computerhelpforums.net

 
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essami
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Posts: n/a

 
      06-02-2009

RTAdams89;1056379 Wrote:
> > essami;1056342 Wrote:
> > Hi,
> >
> > Every time I update Vista Ultimate 64bit SP1 using the Windows update
> > after a restart I get a blue screen. I have to go into safe mode
> > (sometimes the updates are finished at this point when going to safe
> > mode) and in safe mode reboot again and after that all is fine. The
> > updates work, Vista runs fine. It happens every single time I do an
> > update that requires a reboot at the end (Defender definitions update
> > doesnt result in a blue screen).
> >
> > I would like to fix this before I update to SP2. I have downloaded SP2
> > but not updated to it. I've only let the computer prepare for updating
> > to SP2 but after this I choose not to proceed. Even after this I get the
> > blue screen.
> >
> > All my drivers and Dell software should be up to date. I've attached
> > the bluescreen message I get each time (don't know if it's exactly the
> > same every time) and some error report Windows gave after restarting
> > from the blue screen.
> >
> > Any help would be much appreaciated,
> >
> > Thanks,
> >
> > Sami> >

>
> Can you post the minidump file generated. You should be able to find
> this in c:\windows\minidumps\ From that, we can hopefully find out
> what specifically is causing the BSOD.


Here you go! Please note I had to change file extension to .txt to
allow attaching here. Originaly extension is .dmp so if need be change
it back once downloaded.

Thank you,

Sami


+-------------------------------------------------------------------+
|Filename: Mini051409-01.txt |
|Download: http://www.vistax64.com/attachment.p...hmentid=13222|
+-------------------------------------------------------------------+

--
essami

dell precision m4400 biosa12, t9600 2.8ghz, 4gb ram, nvidia quadro fx
770m, wuxga 2ccfl 1920x1200, intel 5100 wireless, 6 cell battery,
backlit keyboard, webcam, windows vista ultimate 64bit
 
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RTAdams89
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      06-02-2009

It seems the crash relates to "OA001vid.sys". A quick google search
('oa001vid.sys - Google Search'
(http://www.google.com/search?sourcei...q=oa001vid.sys))
shows a bunch of similar reports. I didn't read through them, but
hopefully that will get you goign in the right direction.


--
RTAdams89
 
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essami
Guest
Posts: n/a

 
      06-04-2009

Thanks RTAdams89! I found the culprit, it was the Webcam driver that
caused everything and once updated to the latest from Dell website the
problem is now solved

Sami


--
essami

dell precision m4400 biosa12, t9600 2.8ghz, 4gb ram, nvidia quadro fx
770m, wuxga 2ccfl 1920x1200, intel 5100 wireless, 6 cell battery,
backlit keyboard, webcam, windows vista ultimate 64bit
 
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