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bluescreen/ stop error

 
 
qi
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      02-16-2009
hi! my laptop has been having this blue screen/ stop error problem for almost
3 weeks. it disconnects from the internet very easily and i can't reconnect
unless i restart the computer. whenever i try to skype or webcam, the whole
computer will lag and crash. please help!

the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.

hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C 6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009, 139.50 KB
(142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!

 
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Clark
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      02-16-2009
qi wrote:
> hi! my laptop has been having this blue screen/ stop error problem for almost
> 3 weeks. it disconnects from the internet very easily and i can't reconnect
> unless i restart the computer. whenever i try to skype or webcam, the whole
> computer will lag and crash. please help!
>
> the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0
>
> and the laptop says that there is some problem with the ethernet
> networking?? or something like that.
>
> hope this ethernet network hardware info helps
>
> Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
> Adapter Type Ethernet 802.3
> Product Type Realtek RTL8101E Family PCI-E FE NIC
> Installed Yes
> PNP Device ID PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C 6B1C&0&00E0
> Last Reset 2/16/2009 3:39 PM
> Index 4
> Service Name RTL8169
> IP Address 10.194.5.58
> IP Subnet 255.255.248.0
> Default IP Gateway 10.194.0.1
> DHCP Enabled Yes
> DHCP Server 10.194.0.1
> DHCP Lease Expires 2/16/2009 3:56 PM
> DHCP Lease Obtained 2/16/2009 3:46 PM
> MAC Address 00:1B:FC:18:16:79
> I/O Port 0x0000B800-0x0000B8FF
> Memory Address 0xFA9FF000-0xFA9FFFFF
> Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009, 139.50 KB
> (142,848 bytes), 1/20/2009 6:49 AM)
>
>
>
> any help will be greatly appreciated!
>

Have you updated any drivers?

http://www.realtek.com.tw/downloads/...&GetDown=false

Clark
 
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Clark
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Posts: n/a

 
      02-16-2009
Clark wrote:
> qi wrote:
>> hi! my laptop has been having this blue screen/ stop error problem for
>> almost 3 weeks. it disconnects from the internet very easily and i
>> can't reconnect unless i restart the computer. whenever i try to skype
>> or webcam, the whole computer will lag and crash. please help!
>> the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0
>>
>> and the laptop says that there is some problem with the ethernet
>> networking?? or something like that.
>> hope this ethernet network hardware info helps
>>
>> Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
>> Adapter Type Ethernet 802.3
>> Product Type Realtek RTL8101E Family PCI-E FE NIC
>> Installed Yes
>> PNP Device ID
>> PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C 6B1C&0&00E0
>> Last Reset 2/16/2009 3:39 PM
>> Index 4
>> Service Name RTL8169
>> IP Address 10.194.5.58
>> IP Subnet 255.255.248.0
>> Default IP Gateway 10.194.0.1
>> DHCP Enabled Yes
>> DHCP Server 10.194.0.1
>> DHCP Lease Expires 2/16/2009 3:56 PM
>> DHCP Lease Obtained 2/16/2009 3:46 PM
>> MAC Address 00:1B:FC:18:16:79
>> I/O Port 0x0000B800-0x0000B8FF
>> Memory Address 0xFA9FF000-0xFA9FFFFF
>> Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
>> 139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)
>>
>>
>>
>> any help will be greatly appreciated!
>>

> Have you updated any drivers?
>
> http://www.realtek.com.tw/downloads/...&GetDown=false
>
>
> Clark

Sorry, it looks like you have the newest driver. When did you install it?

Clark
 
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qi
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      02-16-2009

oh.. i'm not too sure actually! i think maybe last week??

is there anything else i can do? thanks!!


"Clark" wrote:

> Clark wrote:
> > qi wrote:
> >> hi! my laptop has been having this blue screen/ stop error problem for
> >> almost 3 weeks. it disconnects from the internet very easily and i
> >> can't reconnect unless i restart the computer. whenever i try to skype
> >> or webcam, the whole computer will lag and crash. please help!
> >> the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0
> >>
> >> and the laptop says that there is some problem with the ethernet
> >> networking?? or something like that.
> >> hope this ethernet network hardware info helps
> >>
> >> Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
> >> Adapter Type Ethernet 802.3
> >> Product Type Realtek RTL8101E Family PCI-E FE NIC
> >> Installed Yes
> >> PNP Device ID
> >> PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C 6B1C&0&00E0
> >> Last Reset 2/16/2009 3:39 PM
> >> Index 4
> >> Service Name RTL8169
> >> IP Address 10.194.5.58
> >> IP Subnet 255.255.248.0
> >> Default IP Gateway 10.194.0.1
> >> DHCP Enabled Yes
> >> DHCP Server 10.194.0.1
> >> DHCP Lease Expires 2/16/2009 3:56 PM
> >> DHCP Lease Obtained 2/16/2009 3:46 PM
> >> MAC Address 00:1B:FC:18:16:79
> >> I/O Port 0x0000B800-0x0000B8FF
> >> Memory Address 0xFA9FF000-0xFA9FFFFF
> >> Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
> >> 139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)
> >>
> >>
> >>
> >> any help will be greatly appreciated!
> >>

> > Have you updated any drivers?
> >
> > http://www.realtek.com.tw/downloads/...&GetDown=false
> >
> >
> > Clark

> Sorry, it looks like you have the newest driver. When did you install it?
>
> Clark
>

 
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Clark
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Posts: n/a

 
      02-16-2009
qi wrote:
> oh.. i'm not too sure actually! i think maybe last week??
>
> is there anything else i can do? thanks!!
>
>
> "Clark" wrote:
>
>> Clark wrote:
>>> qi wrote:
>>>> hi! my laptop has been having this blue screen/ stop error problem for
>>>> almost 3 weeks. it disconnects from the internet very easily and i
>>>> can't reconnect unless i restart the computer. whenever i try to skype
>>>> or webcam, the whole computer will lag and crash. please help!
>>>> the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0
>>>>
>>>> and the laptop says that there is some problem with the ethernet
>>>> networking?? or something like that.
>>>> hope this ethernet network hardware info helps
>>>>
>>>> Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
>>>> Adapter Type Ethernet 802.3
>>>> Product Type Realtek RTL8101E Family PCI-E FE NIC
>>>> Installed Yes
>>>> PNP Device ID
>>>> PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C 6B1C&0&00E0
>>>> Last Reset 2/16/2009 3:39 PM
>>>> Index 4
>>>> Service Name RTL8169
>>>> IP Address 10.194.5.58
>>>> IP Subnet 255.255.248.0
>>>> Default IP Gateway 10.194.0.1
>>>> DHCP Enabled Yes
>>>> DHCP Server 10.194.0.1
>>>> DHCP Lease Expires 2/16/2009 3:56 PM
>>>> DHCP Lease Obtained 2/16/2009 3:46 PM
>>>> MAC Address 00:1B:FC:18:16:79
>>>> I/O Port 0x0000B800-0x0000B8FF
>>>> Memory Address 0xFA9FF000-0xFA9FFFFF
>>>> Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
>>>> 139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)
>>>>
>>>>
>>>>
>>>> any help will be greatly appreciated!
>>>>
>>> Have you updated any drivers?
>>>
>>> http://www.realtek.com.tw/downloads/...&GetDown=false
>>>
>>>
>>> Clark

>> Sorry, it looks like you have the newest driver. When did you install it?
>>
>> Clark
>>

You have the driver dated in January. There is one out for Feb. Maybe
they found a bug and rewrote it.

Are all the IP addresses you see in the error message correct?

Clark
 
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