A Bluetooth device no longer works correctly

My Dell Laptop is having Bluetooth Mouse error 43s. After searching I found

http://support.microsoft.com/kb/941997/en-us

which describes exactly what is happening.

It says a Hotfix is available for this problem. What is the best way to
contact Microsoft and ask for a copy of this hotfix without having to spend
anything? Anyway to send them an email?

Thanks, Happy Holidays, Mike.

You generally have to call them. Follow the link on the KB Article and
get the appropriate phone number. You don't have to pay for hotfixes,
so don't worry about having to pay for that. Just let them know you
just need a hotfix and give them the KB Article.


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HuskerWebhead