Boot problem after installing the new update KB941649

After installing KB941649 and reboot the computer, the screen hang at the
progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
power of the pc and power on it again, choose safe mode, the screen hangs at
the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
Startup Repair and make a system restore. Vista works again.

My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.

I work for Microsoft GCRCSS. My email can be found by searching "Oliver
Dong" in GAL. Keep me updated, if there is any update.

If you find a fix for this please post it. Seems like a lot of people are
having this problem. I was able to boot after using my Vista DVD automatic
repair... But I want this update... Wonder what the problem is

"Oliver Dong" wrote:

> After installing KB941649 and reboot the computer, the screen hang at the
> progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> power of the pc and power on it again, choose safe mode, the screen hangs at
> the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> Startup Repair and make a system restore. Vista works again.
>
> My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
>
> I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> Dong" in GAL. Keep me updated, if there is any update.

Hi,

Vista x64 Ultimate here. My computer hung after crcdisk.sys. The Vista
DVD's repair stuff was not able to fix the problem, but I was able to fix it
myself.

1) Boot from the DVD.
2) "Repair my computer"
3) Cancel your way through anything the DVD tries to fix until you get to
the menu that has options like "Memory test", "Restore from backup", "Repair
startup"...
4) Open yourself a command prompt.
5) Notice you can even load notepad from said command prompt :-)
5.5) Maybe run chkdsk on your c: just to make sure there isn't any corrupt
files or indexes (chkdsk /f /x c
6) Go to Vista's System32\Drivers directory - usually
c:\windows\system32\drivers
7) Create a temporary directory somewhere on your disk for backup
8) In the drivers folder, do a "dir /od" to sort by date and look for all
the .sys files that are dated when you installed the hotfix. The KB article
on microsoft lists which files these are if you want to be careful.
9) Copy them all to your temorary folder for backup.
10) On the x: drive created by the DVD, you'll find original copies of these
in x:\windows\system32\drivers
11) Copy over the .sys files that were installed by the hotfix.
12) You should now be able to boot back into vista. Once in Vista, I
personally did a system restore to a point before I installed the hotfix, but
maybe somebody smarter than me knows a different thing to try.


"Ryan" wrote:

> If you find a fix for this please post it. Seems like a lot of people are
> having this problem. I was able to boot after using my Vista DVD automatic
> repair... But I want this update... Wonder what the problem is
>
> "Oliver Dong" wrote:
>
> > After installing KB941649 and reboot the computer, the screen hang at the
> > progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> > power of the pc and power on it again, choose safe mode, the screen hangs at
> > the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> > Startup Repair and make a system restore. Vista works again.
> >
> > My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> > WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
> >
> > I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> > Dong" in GAL. Keep me updated, if there is any update.

Had the same problem. I went into my laptop's BIOS and set the disk to
ATA/IDE mode instead of SATA. Then it booted, found a new driver for my now
IDE drive and wanted a reboot. The machine has been fine since, just slower
without NCQ of my Hitachi 7k200 drive. So much for the update making things
faster. Seems like Vista has had previous issues with SATA drives when I did
a search.

FYI my laptop is an Everex SA-2053T with upgraded disk, cpu, and memory.
Uses 943GL chipset. Default bios setting for the laptop with vista Premium
had been IDE mode until I changed it and did a sys recover soon after
purchase.

"Oliver Dong" wrote:

> After installing KB941649 and reboot the computer, the screen hang at the
> progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> power of the pc and power on it again, choose safe mode, the screen hangs at
> the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> Startup Repair and make a system restore. Vista works again.
>
> My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
>
> I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> Dong" in GAL. Keep me updated, if there is any update.

Same problem here. Shame on Microsoft, shame, shame shame. I had to use the
following to fix it:

Same problem... vista not booting... (hang on crcdisk.sys). Or if you see
the splash screen, the stupid green bars slide, then stop, slide then stop -
forever.

Fix:
i) Use a restore point from Vista DVD... (Didnt work for me)
iia)If you don't have a restore point or it doesnt work , boot from a Linux
Live CD with NTFS write support and replace *.sys in
%windir%\System32\drivers modified by KB941649 with the original ones or boot
from the install DVD, let it attempt repair, go to command prompt, backup the
following files:

C:\Windows\system32\drivers
back a back dir
backup

acpi.sys
atapi.sys
ataport.sys
battc.sys
compbatt.sys
intelide.sys
msahci.sys
pciidex.sys
wmiacpi.sys

Then overwrite these files with:

http://www.gigasize.com/get.php?d=4tnlckwkhlc
or
http://rapidshare.com/files/61206788/941649fix.rar.html

The filename is:
941649fix.rar

Once those are overwritten in C:\Windows\system32\drivers the machine should
boot. I coundnt find where windows update stores the original files for an
update like in XP (eg, C:\windows\$UPDATE$\ ), so I had to use these original
files.

Once you get back into windows, uninstall that frigging update, and I got my
system back.

This is shameful and unacceptable. The "Problem Solution Reporter" told me
to install this update, and not only did it not improve reliability, it
SCREWED my machine.

I had to go to NEOWIN forums to fix it, Microsoft cant even support its own
product as well as NEOWIN. This is pathetic.








"Oliver Dong" wrote:

> After installing KB941649 and reboot the computer, the screen hang at the
> progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> power of the pc and power on it again, choose safe mode, the screen hangs at
> the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> Startup Repair and make a system restore. Vista works again.
>
> My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
>
> I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> Dong" in GAL. Keep me updated, if there is any update.

Hi This happened to my PC running Ultimate last night. I was working on it
and all of sudden just started shutting everything down and said configuring
updates. I thought it was some kind of virus and quickly switched off my PC.
Now I cant boot into Vista at all in safe mode it stops at crcdisk.sys.
Reading these posts it says you can get to the Command prompt, how do I do
that???
--
Rcreff


"zeio" wrote:

> Same problem here. Shame on Microsoft, shame, shame shame. I had to use the
> following to fix it:
>
> Same problem... vista not booting... (hang on crcdisk.sys). Or if you see
> the splash screen, the stupid green bars slide, then stop, slide then stop -
> forever.
>
> Fix:
> i) Use a restore point from Vista DVD... (Didnt work for me)
> iia)If you don't have a restore point or it doesnt work , boot from a Linux
> Live CD with NTFS write support and replace *.sys in
> %windir%\System32\drivers modified by KB941649 with the original ones or boot
> from the install DVD, let it attempt repair, go to command prompt, backup the
> following files:
>
> C:\Windows\system32\drivers
> back a back dir
> backup
>
> acpi.sys
> atapi.sys
> ataport.sys
> battc.sys
> compbatt.sys
> intelide.sys
> msahci.sys
> pciidex.sys
> wmiacpi.sys
>
> Then overwrite these files with:
>
> http://www.gigasize.com/get.php?d=4tnlckwkhlc
> or
> http://rapidshare.com/files/61206788/941649fix.rar.html
>
> The filename is:
> 941649fix.rar
>
> Once those are overwritten in C:\Windows\system32\drivers the machine should
> boot. I coundnt find where windows update stores the original files for an
> update like in XP (eg, C:\windows\$UPDATE$\ ), so I had to use these original
> files.
>
> Once you get back into windows, uninstall that frigging update, and I got my
> system back.
>
> This is shameful and unacceptable. The "Problem Solution Reporter" told me
> to install this update, and not only did it not improve reliability, it
> SCREWED my machine.
>
> I had to go to NEOWIN forums to fix it, Microsoft cant even support its own
> product as well as NEOWIN. This is pathetic.
>
>
>
>
>
>
>
>
> "Oliver Dong" wrote:
>
> > After installing KB941649 and reboot the computer, the screen hang at the
> > progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> > power of the pc and power on it again, choose safe mode, the screen hangs at
> > the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> > Startup Repair and make a system restore. Vista works again.
> >
> > My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> > WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
> >
> > I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> > Dong" in GAL. Keep me updated, if there is any update.

Use the install CD/DVD and boot from there.

"Rcreff" wrote:

> Hi This happened to my PC running Ultimate last night. I was working on it
> and all of sudden just started shutting everything down and said configuring
> updates. I thought it was some kind of virus and quickly switched off my PC.
> Now I cant boot into Vista at all in safe mode it stops at crcdisk.sys.
> Reading these posts it says you can get to the Command prompt, how do I do
> that???
> --

Hi Zeio

I tried booting with my install DVD, I get a few options - Startup Repair,
System Restore, and a few others one of which is Windows Command Prompt when
I select this one is goes to my F:\ drive which I think its the system
recovery partition. I cannot get to C:\ Drive at all. I have tried a Linux
NTFS Boot CD but it does not boot either. What can I do now I have let my PC
try and restore over night just loops endlessly. I am not impressed at all
with Vista I liked it when it worked but how can an operating system be so
fragile?? The only way I see out of this is rebuilding the HDD but then I
lose thousands of Photos and Documents, if I knew vista was so unstable I
would have invested in a backup option silly me!!!


Rcreff


"zeio" wrote:

> Use the install CD/DVD and boot from there.
>
> "Rcreff" wrote:
>
> > Hi This happened to my PC running Ultimate last night. I was working on it
> > and all of sudden just started shutting everything down and said configuring
> > updates. I thought it was some kind of virus and quickly switched off my PC.
> > Now I cant boot into Vista at all in safe mode it stops at crcdisk.sys.
> > Reading these posts it says you can get to the Command prompt, how do I do
> > that???
> > --

I had this problem too.

Installed KB941649 as suggested by a Microsoft Solution, and on reboot
windows hang on progress bar.
I restored system settings using Recovery DVD and Windows started properly.

I have AHCI enabled too. I agree this can be the cause of the problem.

I brought my HDD into work and hooked it up as a Slave in an XP machine, on
boot the drive was detected "Volume is Dirty" and XP automatically ran CHKDSK
after that I put the drive back in the original machine and it booted up no
problem and continued to configure the updates. After that it was all sorted!
--
Rcreff


"Oliver Dong" wrote:

> After installing KB941649 and reboot the computer, the screen hang at the
> progress bar. I notice that the HDD is not reading, as the HDD LED is off. I
> power of the pc and power on it again, choose safe mode, the screen hangs at
> the loading diskcrc.sys (I hope I spell it correctly.) I end up booting to
> Startup Repair and make a system restore. Vista works again.
>
> My computer is an Intel 945G based MB and a Pentium D processor. 2 giga ram,
> WD 160giga SATA 2HDD, AHCI is enabled in BIOS, which I guess is the cause.
>
> I work for Microsoft GCRCSS. My email can be found by searching "Oliver
> Dong" in GAL. Keep me updated, if there is any update.