Botched updates

Hello people,

I need some help.

The machine I got complains about some of the hotfixes after
uninstalling IE7.

C:\> qfecheck | find "reinst"
KB923689: This hotfix should be reinstalled.
KB929969: This hotfix should be reinstalled.
KB925486: This hotfix should be reinstalled.
KB929969: This hotfix should be reinstalled.

The problem is, the uninstall files for the hotfixes have been deleted
from the Windows directory, so I do not know how to uninstall them.

I tried downloading the updates manually and running them (with and
without the /o switch) without any effect.

The log files show several failures. I will post them if it will
help.

Please advise.

Thank you,
Alex.

--
To contact me by email, replace myrealbox with alexoren.

Alex O. <> wrote:

> C:\> qfecheck | find "reinst"
> KB923689: This hotfix should be reinstalled.
> KB929969: This hotfix should be reinstalled.
> KB925486: This hotfix should be reinstalled.
> KB929969: This hotfix should be reinstalled.

Do we actually believe qfecheck when it says "This hotfix should be
reinstalled"?

Especially when MBSA raises no concerns?

--
Robin Walker [MVP Networking]

> Do we actually believe qfecheck when it says "This hotfix should be
> reinstalled"?
>
> Especially when MBSA raises no concerns?

Believe it or not, it causes issues.

For example, the automatic update keeps trying (and failing) to
install the KB925486 hotfix.

"Alex O." <> wrote in message
news: ups.com
....

> For example, the automatic update keeps trying (and failing) to
> install the KB925486 hotfix.


Then why not focus on diagnosing and fixing that one?

http://www.microsoft.com/technet/sec.../ms06-055.mspx

Since IE7 is mentioned should we infer the OS is XPsp2? ; }
Then you only have one .dll to look at. Is vgx.dll getting updated?
If not that explains your problem symptom.

Hmm... that .dll is in both the %ProgramFiles%\Internet Explorer
and the %SystemRoot%\System32\dllcache directories on my system.
Are both copies the same version? Is your %ProgramFiles% on the same
drive? Etc.

Have you tried doing a manual install instead? If you do that you can request
verbose logging if necessary. Alternatively supplement the logging by using
ProcMon.


Good luck

Robert Aldwinckle
---

OK, let's concentrate on this one. Although I suspect that the other
updates have something to do with it since some of them also update
vgx.dll (specifically KB929969)

MBSA also complainsabout it:

1 security updates are missing and not approved.
MS07-004 Security Update for Windows XP (KB929969) Critical

----------------------------------------------------------------------

After manually updating, I got two different copies on my system:

C:\> dir /s vgx.dll
Directory of C:\Program Files\Common Files\Microsoft Shared\VGX
18/09/2006 10:15 AM 851,968 vgx.dll

Directory of C:\WINDOWS\$hf_mig$\KB925486\SP2QFE
18/09/2006 10:28 AM 851,968 vgx.dll

Directory of C:\WINDOWS\$hf_mig$\KB929969\SP2QFE
19/12/2006 02:36 PM 852,480 vgx.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download
\cf66607446e145f5d8c8bf3f55214656\SP2GDR
18/09/2006 10:15 AM 851,968 vgx.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download
\cf66607446e145f5d8c8bf3f55214656\SP2QFE
18/09/2006 10:28 AM 851,968 vgx.dll

Directory of C:\WINDOWS\system32\dllcache
19/12/2006 02:08 PM 852,480 vgx.dll

----------------------------------------------------------------------

The full log is:

[KB925486.log]
2.078:
================================================== ==============================
2.078: 2007/05/23 09:52:25.020 (local)
2.078: c:\108dae8c8d854501b7\update\update.exe (version 6.2.29.0)
2.078: Hotfix started with following command line: /ER /verbose /log:c:
\temp\qq
2.093: FileVersion of C:\Program Files\internet explorer\iexplore.exe
is Less Than 7.0.0.0
2.093: Condition succeeded for section Test.IE7InstallBlock.Section in
Line 1 of PreRequisite
2.500: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed
with error 0x2
2.500: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed
with error 0x2
2.500: DoInstallation: CleanPFR failed: 0x2
2.515: SetProductTypes: InfProductBuildType=BuildType.Sel
2.515: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.578: DoInstallation: FetchSourceURL for c:\108dae8c8d854501b7\update
\update_SP2GDR.inf failed
2.578: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
failed: 0xe0000102
2.578: BuildCabinetManifest: update.url absent
2.578: Starting AnalyzeComponents
2.578: AnalyzePhaseZero used 0 ticks
2.578: No c:\windows\INF\updtblk.inf file.
2.578: OEM file scan used 0 ticks
2.718: AnalyzePhaseOne: used 140 ticks
2.718: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.718: AnalyzeComponents: Hotpatching is disabled.
2.718: FindFirstFile c:\windows\$hf_mig$\*.*
3.062: KB925486 Setup encountered an error: The update.ver file is
not correct.
3.297: KB925486 Setup encountered an error: The update.ver file is
not correct.
3.328: KB925486 Setup encountered an error: The update.ver file is
not correct.
3.359: AnalyzeForBranching used 31 ticks.
3.359: AnalyzePhaseTwo used 0 ticks
3.359: AnalyzePhaseThree used 0 ticks
3.359: AnalyzePhaseFive used 0 ticks
3.359: AnalyzePhaseSix used 0 ticks
5.109: AnalyzeComponents used 2531 ticks
5.109: Downloading 0 files
5.109: bPatchMode = FALSE
5.109: Inventory complete: ReturnStatus=0, 2531 ticks
5.922: CreateUninstall = 0,Directory = C:\WINDOWS\
$NtUninstallKB925486$
5.922: Num Ticks for invent : 3344
5.937: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\inf\HFX82.tmp
5.937: Copied file: c:\windows\inf\branches.inf
6.531: Allocation size of drive C: is 4096 bytes, free space =
48342765568 bytes
6.687: DiskUsageInfo, before download:

w/o Uninstall, drive C: 47209732KB free now, 1668KB required to
install, 2500KB peak required during install, 47207232KB free minimum,
47208064KB free after.
(free = 48342765568, add = 3960832, overwrite = 1400832, recover =
851968, uninstall = 1400832)
6.687: Allocation size of drive C: is 4096 bytes, free space =
48342765568 bytes
6.687: Drive C: free 46103MB req: 8MB w/uninstall 0MB
6.687: Allocation size of drive C: is 4096 bytes, free space =
48342765568 bytes
6.703: DiskUsageInfo, before cabinet building:

w/o Uninstall, drive C: 47209732KB free now, 1668KB required to
install, 2500KB peak required during install, 47207232KB free minimum,
47208064KB free after.
(free = 48342765568, add = 3960832, overwrite = 1400832, recover =
851968, uninstall = 1400832)
6.703: CabinetBuild complete
6.703: Num Ticks for Cabinet build : 781
6.703: DynamicStrings section not defined or empty.
6.703: FileInUse:: Detection disabled.
7.703: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
failed: 0xe0000102
7.718: Allocation size of drive C: is 4096 bytes, free space =
48342765568 bytes
7.718: DiskUsageInfo, before install:

w/o Uninstall, drive C: 47209732KB free now, 1668KB required to
install, 2500KB peak required during install, 47207232KB free minimum,
47208064KB free after.
(free = 48342765568, add = 3960832, overwrite = 1400832, recover =
851968, uninstall = 1400832)
11.375: System Restore Point set.
11.437: PFE2: Not avoiding Per File Exceptions.
11.625: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\update_SP2QFE.inf -> c:\windows\
$hf_mig$\KB925486\update\update_SP2QFE.inf.
11.812: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\spuninst.exe -> c:\windows\$hf_mig$
\KB925486\spuninst.exe.
11.812: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\spmsg.dll -> c:\windows\$hf_mig$
\KB925486\spmsg.dll.
11.843: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\spcustom.dll -> c:\windows\$hf_mig$
\KB925486\update\spcustom.dll.
11.843: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\KB925486.CAT -> c:\windows\$hf_mig$
\KB925486\update\KB925486.CAT.
11.859: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\update.exe -> c:\windows\$hf_mig$
\KB925486\update\update.exe.
11.859: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\updspapi.dll -> c:\windows\$hf_mig$
\KB925486\update\updspapi.dll.
11.859: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\update.ver -> c:\windows\$hf_mig$
\KB925486\update\update.ver.
11.875: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\updatebr.inf -> c:\windows\$hf_mig$
\KB925486\update\updatebr.inf.
11.875: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\eula.txt -> c:\windows\$hf_mig$
\KB925486\update\eula.txt.
11.875: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\108dae8c8d854501b7\update\branches.inf -> c:\windows\$hf_mig$
\KB925486\update\branches.inf.
11.953: Copied file: C:\Program Files\Common Files\microsoft shared
\vgx\vgx.dll
12.687: VerifySize: Unable to obtain Target file size: C:\Program Files
\Common Files\microsoft shared\vgx\vgx.dll
12.734: Copied File: C:\Program Files\Common Files\microsoft shared
\vgx\vgx.dll
12.734: DoInstallation: Installing assemblies with source root path: c:
\108dae8c8d854501b7\
12.734: Num Ticks for Copying files : 6031
12.734: Num Ticks for Reg update and deleting 0 size files : 0
12.750: Allocation size of drive C: is 4096 bytes, free space =
48300875776 bytes
12.890: DiskUsageInfo, before cleanup:

w/o Uninstall, drive C: 47168824KB free now, 1668KB required to
install, 1668KB peak required during install, 47167156KB free minimum,
47167156KB free after.
(free = 48300875776, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
12.890: Allocation size of drive C: is 4096 bytes, free space =
48304287744 bytes
12.890: DiskUsageInfo, after cleanup:

w/o Uninstall, drive C: 47172156KB free now, 1668KB required to
install, 1668KB peak required during install, 47170488KB free minimum,
47170488KB free after.
(free = 48304287744, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
12.890: Allocation size of drive C: is 4096 bytes, free space =
48304287744 bytes
12.890: DiskUsageInfo, final:

w/o Uninstall, drive C: 47172156KB free now, 1668KB required to
install, 1668KB peak required during install, 47170488KB free minimum,
47170488KB free after.
(free = 48304287744, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
12.890: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
is empty; nothing to do.
14.953: RebootNecessary = 0,WizardInput = 0 , DontReboot = 1,
ForceRestart = 0

Alex O. <> wrote:

> OK, let's concentrate on this one. Although I suspect that the other
> updates have something to do with it since some of them also update
> vgx.dll (specifically KB929969)
>
> MBSA also complainsabout it:
>
> 1 security updates are missing and not approved.
> MS07-004 Security Update for Windows XP (KB929969) Critical

MBSA is asking for 929969, not 925486. 925486 is now superseded by 929969,
so there is no point in trying to install 925486. Indeed, it would be
positively wrong to force 925486 to load when 929969 has been installed.

> After manually updating, I got two different copies on my system:
> C:\> dir /s vgx.dll
> Directory of C:\Program Files\Common Files\Microsoft Shared\VGX
> 18/09/2006 10:15 AM 851,968 vgx.dll
>
> Directory of C:\WINDOWS\$hf_mig$\KB925486\SP2QFE
> 18/09/2006 10:28 AM 851,968 vgx.dll
>
> Directory of C:\WINDOWS\$hf_mig$\KB929969\SP2QFE
> 19/12/2006 02:36 PM 852,480 vgx.dll
>
> Directory of C:\WINDOWS\SoftwareDistribution\Download
> \cf66607446e145f5d8c8bf3f55214656\SP2GDR
> 18/09/2006 10:15 AM 851,968 vgx.dll
>
> Directory of C:\WINDOWS\SoftwareDistribution\Download
> \cf66607446e145f5d8c8bf3f55214656\SP2QFE
> 18/09/2006 10:28 AM 851,968 vgx.dll
>
> Directory of C:\WINDOWS\system32\dllcache
> 19/12/2006 02:08 PM 852,480 vgx.dll

That's looks odd. You have the 925486 version in service (18/9/06 851968
bytes) in the VGX folder, and the 929969 version (19/12/06 852480 bytes) in
dllcache. I would expect Windows File Protection to want to do something
about that in due course. The other instances are all as to be expected,
apart from the absence of the uninstall folders, which appear to have been
deleted. That might be why the PC is now in a strange condition, because
when you uninstalled IE7, the system should have used the uninstall folders
for all the IE7-specific patches to remove them in a logical and controlled
order from the system, and re-instating the previous patch levels. I guess
this is one of the reasons why it is not a good idea to delete the hidden
uninstall folders: you never know when they might be needed again.

I suggest that you just stop worrying about 925486, and concentrate on
getting 929969 in service, as MBSA advises.

--
Robin Walker [MVP Networking]

On May 23, 12:23 pm, "Robin Walker [MVP]" <r...@cam.ac.uk> wrote:
> Alex O. <respo...@myrealbox.com> wrote:
> MBSA is asking for 929969, not 925486. 925486 is now superseded by 929969,
> so there is no point in trying to install 925486. Indeed, it would be
> positively wrong to force 925486 to load when 929969 has been installed.

I tried reinstalling KB929969 manually.
After rebooting, it still did not take:

H:\> qfecheck | find "rein"
KB923689: This hotfix should be reinstalled.
KB929969: This hotfix should be reinstalled.

and the "Automatic Updates" keeps nagging me about KB925486.

> That's looks odd. You have the 925486 version in service (18/9/06 851968
> bytes) in the VGX folder, and the 929969 version (19/12/06 852480 bytes) in
> dllcache. I would expect Windows File Protection to want to do something
> about that in due course. The other instances are all as to be expected,
> apart from the absence of the uninstall folders, which appear to have been
> deleted. That might be why the PC is now in a strange condition, because
> when you uninstalled IE7, the system should have used the uninstall folders
> for all the IE7-specific patches to remove them in a logical and controlled
> order from the system, and re-instating the previous patch levels. I guess
> this is one of the reasons why it is not a good idea to delete the hidden
> uninstall folders: you never know when they might be needed again.

After the reinstall:

C:\> dir /s vgx.dll
Directory of C:\Program Files\Common Files\Microsoft Shared\VGX
19/12/2006 02:08 PM 852,480 vgx.dll

Directory of C:\WINDOWS\$hf_mig$\KB925486\SP2QFE
18/09/2006 10:28 AM 851,968 vgx.dll

Directory of C:\WINDOWS\$hf_mig$\KB929969\SP2QFE
19/12/2006 02:36 PM 852,480 vgx.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download
\cf66607446e145f5d8c8bf3f55214656\SP2GDR
18/09/2006 10:15 AM 851,968 vgx.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download
\cf66607446e145f5d8c8bf3f55214656\SP2QFE
18/09/2006 10:28 AM 851,968 vgx.dll

Directory of C:\WINDOWS\system32\dllcache
19/12/2006 02:08 PM 852,480 vgx.dll

> I suggest that you just stop worrying about 925486, and concentrate on
> getting 929969 in service, as MBSA advises.

Here's the log:

[KB929969.log]
0.859:
================================================== ==============================
0.859: 2007/05/24 16:07:29.187 (local)
0.859: c:\e523fc1c90ba3344d86fdacaefeb\update\update.exe (version
6.2.29.0)
0.859: Hotfix started with following command line: /ER /verbose /log:c:
\dell\patches /quiet /overwriteoem
0.875: FileVersion of C:\Program Files\internet explorer\iexplore.exe
is Less Than 7.0.0.0
0.875: Condition succeeded for section Test.IE7InstallBlock.Section in
Line 1 of PreRequisite
1.078: ---- Old Information In The Registry ------
1.078: Source:c:\108dae8c8d854501b7\update\updspapi.dll (6.2.29.0)
1.078: Destination:
1.078: Source:c:\108dae8c8d854501b7\update
1.078: Destination:
1.078: Source:c:\108dae8c8d854501b7
1.078: Destination:
1.078: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
1.078: Destination:
1.078: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\TBMD6.tmp
1.078: Destination:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
1.078: Source:c:\Temp\nsy18D.tmp\NSISArray.dll
1.078: Destination:
1.078: Source:c:\Temp\nsy18D.tmp\
1.078: Destination:
1.078: Source:C:\WINDOWS\system32\SET1BF.tmp (3.1.4000.4039)
1.078: Destination:C:\WINDOWS\system32\msi.dll (3.1.4000.2435)
1.078: Source:c:\59f4ab6c60d5719f28e1\update
1.078: Destination:
1.078: Source:c:\59f4ab6c60d5719f28e1
1.078: Destination:
1.078: ---- New Information In The Registry ------
1.078: Source:c:\108dae8c8d854501b7\update\updspapi.dll (6.2.29.0)
1.078: Destination:
1.078: Source:c:\108dae8c8d854501b7\update
1.078: Destination:
1.078: Source:c:\108dae8c8d854501b7
1.078: Destination:
1.078: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
1.078: Destination:
1.078: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\TBMD6.tmp
1.094: Destination:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
1.094: Source:c:\Temp\nsy18D.tmp\NSISArray.dll
1.094: Destination:
1.094: Source:c:\Temp\nsy18D.tmp\
1.094: Destination:
1.094: Source:C:\WINDOWS\system32\SET1BF.tmp (3.1.4000.4039)
1.094: Destination:C:\WINDOWS\system32\msi.dll (3.1.4000.2435)
1.094: Source:c:\59f4ab6c60d5719f28e1\update
1.094: Destination:
1.094: Source:c:\59f4ab6c60d5719f28e1
1.094: Destination:
1.094: SetProductTypes: InfProductBuildType=BuildType.Sel
1.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.109: DoInstallation: FetchSourceURL for c:
\e523fc1c90ba3344d86fdacaefeb\update\update_SP2GDR .inf failed
1.109: CreateUninstall = 0,Directory = C:\WINDOWS\
$NtUninstallKB929969$
1.109: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
failed: 0xe0000102
1.109: BuildCabinetManifest: update.url absent
1.109: Starting AnalyzeComponents
1.109: AnalyzePhaseZero used 0 ticks
1.109: No c:\windows\INF\updtblk.inf file.
1.109: User specified '-o'; ignoring any OEM driver files.
1.125: AnalyzePhaseOne: used 16 ticks
1.125: AnalyzeComponents: Hotpatch analysis disabled; skipping.
1.125: AnalyzeComponents: Hotpatching is disabled.
1.125: FindFirstFile c:\windows\$hf_mig$\*.*
1.234: KB929969 Setup encountered an error: The update.ver file is
not correct.
1.312: KB929969 Setup encountered an error: The update.ver file is
not correct.
1.312: KB929969 Setup encountered an error: The update.ver file is
not correct.
1.312: AnalyzeForBranching used 0 ticks.
1.312: AnalyzePhaseTwo used 0 ticks
1.312: AnalyzePhaseThree used 0 ticks
1.312: AnalyzePhaseFive used 0 ticks
1.312: AnalyzePhaseSix used 0 ticks
1.328: AnalyzeComponents used 219 ticks
1.328: Downloading 0 files
1.328: bPatchMode = FALSE
1.328: Inventory complete: ReturnStatus=0, 219 ticks
1.328: Num Ticks for invent : 219
1.328: VerifyTargetFileSize: Unable to verify size as Source = NULL
for file c:\windows\inf\HFX1C4.tmp
1.328: Copied file: c:\windows\inf\branches.inf
1.562: Allocation size of drive C: is 4096 bytes, free space =
49328578560 bytes
1.703: DiskUsageInfo, before download:

w/o Uninstall, drive C: 48172440KB free now, 1668KB required to
install, 2504KB peak required during install, 48169936KB free minimum,
48170772KB free after.
(free = 49328578560, add = 3964928, overwrite = 1400832, recover =
856064, uninstall = 1400832)
1.703: Allocation size of drive C: is 4096 bytes, free space =
49328574464 bytes
1.703: Drive C: free 47043MB req: 8MB w/uninstall 0MB
1.703: Allocation size of drive C: is 4096 bytes, free space =
49328574464 bytes
1.719: DiskUsageInfo, before cabinet building:

w/o Uninstall, drive C: 48172436KB free now, 1668KB required to
install, 2504KB peak required during install, 48169932KB free minimum,
48170768KB free after.
(free = 49328574464, add = 3964928, overwrite = 1400832, recover =
856064, uninstall = 1400832)
1.719: CabinetBuild complete
1.719: Num Ticks for Cabinet build : 391
1.719: DynamicStrings section not defined or empty.
1.719: FileInUse:: Detection disabled.
2.719: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll
failed: 0xe0000102
2.719: Allocation size of drive C: is 4096 bytes, free space =
49328574464 bytes
2.734: DiskUsageInfo, before install:

w/o Uninstall, drive C: 48172436KB free now, 1668KB required to
install, 2504KB peak required during install, 48169932KB free minimum,
48170768KB free after.
(free = 49328574464, add = 3964928, overwrite = 1400832, recover =
856064, uninstall = 1400832)
6.969: System Restore Point set.
7.000: PFE2: Not avoiding Per File Exceptions.
7.078: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\update_SP2Q FE.inf -> c:
\windows\$hf_mig$\KB929969\update\update_SP2QFE.in f.
7.109: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\spuninst.exe -> c:\windows\
$hf_mig$\KB929969\spuninst.exe.
7.125: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\spmsg.dll -> c:\windows\$hf_mig$
\KB929969\spmsg.dll.
7.140: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\spcustom.dl l -> c:
\windows\$hf_mig$\KB929969\update\spcustom.dll.
7.140: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\KB929969.CA T -> c:
\windows\$hf_mig$\KB929969\update\KB929969.CAT.
7.156: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\update.exe -> c:\windows\
$hf_mig$\KB929969\update\update.exe.
7.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\updspapi.dl l -> c:
\windows\$hf_mig$\KB929969\update\updspapi.dll.
7.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\update.ver -> c:\windows\
$hf_mig$\KB929969\update\update.ver.
7.172: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\updatebr.in f -> c:
\windows\$hf_mig$\KB929969\update\updatebr.inf.
7.187: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\eula.txt -> c:\windows\
$hf_mig$\KB929969\update\eula.txt.
7.187: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
Copied c:\e523fc1c90ba3344d86fdacaefeb\update\branches.in f -> c:
\windows\$hf_mig$\KB929969\update\branches.inf.
7.203: Copied file: C:\Program Files\Common Files\microsoft shared\vgx
\vgx.dll
7.312: VerifySize: Unable to obtain Target file size: C:\Program Files
\Common Files\microsoft shared\vgx\vgx.dll
7.359: Copied File: C:\Program Files\Common Files\microsoft shared\vgx
\vgx.dll
7.359: DoInstallation: Installing assemblies with source root path: c:
\e523fc1c90ba3344d86fdacaefeb\
7.359: Num Ticks for Copying files : 5640
7.359: Num Ticks for Reg update and deleting 0 size files : 0
7.375: Allocation size of drive C: is 4096 bytes, free space =
49285722112 bytes
7.437: DiskUsageInfo, before cleanup:

w/o Uninstall, drive C: 48130588KB free now, 1668KB required to
install, 1668KB peak required during install, 48128920KB free minimum,
48128920KB free after.
(free = 49285722112, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
7.437: Allocation size of drive C: is 4096 bytes, free space =
49285713920 bytes
7.453: DiskUsageInfo, after cleanup:

w/o Uninstall, drive C: 48130580KB free now, 1668KB required to
install, 1668KB peak required during install, 48128912KB free minimum,
48128912KB free after.
(free = 49285713920, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
7.453: ---- Old Information In The Registry ------
7.453: Source:c:\108dae8c8d854501b7\update\updspapi.dll (6.2.29.0)
7.453: Destination:
7.453: Source:c:\108dae8c8d854501b7\update
7.453: Destination:
7.453: Source:c:\108dae8c8d854501b7
7.453: Destination:
7.453: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
7.453: Destination:
7.453: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\TBMD6.tmp
7.453: Destination:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
7.453: Source:c:\Temp\nsy18D.tmp\NSISArray.dll
7.453: Destination:
7.453: Source:c:\Temp\nsy18D.tmp\
7.453: Destination:
7.484: Source:C:\WINDOWS\system32\SET1BF.tmp (3.1.4000.4039)
7.484: Destination:C:\WINDOWS\system32\msi.dll (3.1.4000.2435)
7.484: Source:c:\59f4ab6c60d5719f28e1\update
7.484: Destination:
7.484: Source:c:\59f4ab6c60d5719f28e1
7.484: Destination:
7.484: ---- New Information In The Registry ------
7.484: Source:c:\108dae8c8d854501b7\update\updspapi.dll (6.2.29.0)
7.484: Destination:
7.484: Source:c:\108dae8c8d854501b7\update
7.484: Destination:
7.484: Source:c:\108dae8c8d854501b7
7.484: Destination:
7.484: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
7.484: Destination:
7.484: Source:C:\Program Files\Common Files\Microsoft Shared\PROOF
\TBMD6.tmp
7.484: Destination:C:\Program Files\Common Files\Microsoft Shared\PROOF
\MSSP3EN.LEX
7.484: Source:c:\Temp\nsy18D.tmp\NSISArray.dll
7.484: Destination:
7.484: Source:c:\Temp\nsy18D.tmp\
7.484: Destination:
7.484: Source:C:\WINDOWS\system32\SET1BF.tmp (3.1.4000.4039)
7.484: Destination:C:\WINDOWS\system32\msi.dll (3.1.4000.2435)
7.484: Source:c:\59f4ab6c60d5719f28e1\update
7.484: Destination:
7.484: Source:c:\59f4ab6c60d5719f28e1
7.484: Destination:
7.484: Allocation size of drive C: is 4096 bytes, free space =
49285713920 bytes
7.484: DiskUsageInfo, final:

w/o Uninstall, drive C: 48130580KB free now, 1668KB required to
install, 1668KB peak required during install, 48128912KB free minimum,
48128912KB free after.
(free = 49285713920, add = 3108864, overwrite = 1400832, recover =
0, uninstall = 1400832)
7.484: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section
is empty; nothing to do.
7.500: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1,
ForceRestart = 0

Alex O. <> wrote:

> I tried reinstalling KB929969 manually.
> After rebooting, it still did not take:
>
> H:\> qfecheck | find "rein"
> KB923689: This hotfix should be reinstalled.
> KB929969: This hotfix should be reinstalled.
>
> and the "Automatic Updates" keeps nagging me about KB925486.

I've trimmed your logs etc for brevity. The log looked like a successful
installation, and indeed the 929969 versions of the file are now installed.
925486 should not be asking to instal, as the 929969 version is more recent.

Something is confused in your system, and I'm not certain quite what. So
here are some ideas of the "grasping at straws" variety.

- use control panel "Add or Remove Programs" to uninstall updates 923689,
925486, 929969 if they are listed.
- use qfecheck to see whether it is happy now.
- manually install 923689 and 929969 (making sure you have the correct
version of those updates for your present system).
- see if that fixes it with Windows Update, MBSA, and qfecheck.

Please also check to see whether there are any hidden directories under
C:\WINDOWS\ie7updates

--
Robin Walker [MVP Networking]

"Alex O." <> wrote in message
news: ups.com...
> On May 23, 12:23 pm, "Robin Walker [MVP]" <r...@cam.ac.uk> wrote:
>> Alex O. <respo...@myrealbox.com> wrote:
>> MBSA is asking for 929969, not 925486. 925486 is now superseded by 929969,
>> so there is no point in trying to install 925486. Indeed, it would be
>> positively wrong to force 925486 to load when 929969 has been installed.
>
> I tried reinstalling KB929969 manually.


Do you still have IE7 installed? Did you pick the right download?

> 0.875: FileVersion of C:\Program Files\internet explorer\iexplore.exe
> is Less Than 7.0.0.0
> 0.875: Condition succeeded for section Test.IE7InstallBlock.Section in
> Line 1 of PreRequisite

See what I mean about the verbose log? Ambiguous or what?
Let's say the first line represents a test (e.g. a question.)
Then the second line would be saying that you still have IE7...
So why the h- don't they show the actual version
of the iexplore.exe that they are testing?!

The rest of the log shows that a target directory was:
c:\windows\$hf_mig$\KB929969

FWIW that isn't where mine is. It's in:
%windir%\ie7updates\KB929969\

I suspect that that difference would be consistent with
installing the XPsp2-only version instead of the IE7 version.


> After the reinstall:
>
> C:\> dir /s vgx.dll
> Directory of C:\Program Files\Common Files\Microsoft Shared\VGX
> 19/12/2006 02:08 PM 852,480 vgx.dll

That's still the XPsp2-only version, not the IE7 version.


I hope the answer is that you picked the wrong version
and that it still tests for the IE7 case. E.g. perhaps that case
(installing the XPsp2-only version into a system which had IE7 installed)
would be allowed for compatibility reasons?

However, I don't understand why you are getting so many more modules
to copy than just vgx.dll

E.g. the manifest for 929969 is the same as the other update
we were looking at earlier:

http://www.microsoft.com/technet/sec.../MS07-004.mspx

FWIW I don't even have a PROOF directory, so perhaps you are getting
a customized update because of it? Who knows? <eg>


Good luck

Robert
---

Hello Robin and Robert,

Thank you for your replies.
I'll address your points below.

On May 25, 4:31 pm, "Robin Walker [MVP]" <r...@cam.ac.uk> wrote:
> I've trimmed your logs etc for brevity. The log looked like a successful
> installation, and indeed the 929969 versions of the file are now installed.
> 925486 should not be asking to instal, as the 929969 version is more recent.

But it does...

> Something is confused in your system, and I'm not certain quite what.

I suspect the IE7 uninstall was not clean enough.

> So here are some ideas of the "grasping at straws" variety.
>
> - use control panel "Add or Remove Programs" to uninstall updates 923689,
> 925486, 929969 if they are listed.

No can do. The uninstall folders for the updates were deleted.

> - use qfecheck to see whether it is happy now.

Nope. Both qfecheck and MBSA complain.

> - manually install 923689 and 929969 (making sure you have the correct
> version of those updates for your present system).

Already tried that (of the XP/SP2 variety).

> - see if that fixes it with Windows Update, MBSA, and qfecheck.

Nope.

> Please also check to see whether there are any hidden directories under
> C:\WINDOWS\ie7updates

None.

On May 25, 5:00 pm, "Robert Aldwinckle" <rob...@techemail.com> wrote:
> Do you still have IE7 installed? Did you pick the right download?

It is supposed to be uninstalled (can't see it in "Add/Remove")
so I used the XP/SP2 versions.

> I suspect that that difference would be consistent with
> installing the XPsp2-only version instead of the IE7 version.

That's what I'm supposed to install.

> That's still the XPsp2-only version, not the IE7 version.

As it should be.

> I hope the answer is that you picked the wrong version
> and that it still tests for the IE7 case. E.g. perhaps that case
> (installing the XPsp2-only version into a system which had IE7 installed)
> would be allowed for compatibility reasons?

If only it was as simple.

Perhaps IE7 did not uninstall completely and there are some leftovers
that confuse the update?