Bought XP Pro w/SP3, Automatic Updates in services.msc can't activ

I purchased Windows XP Pro with SP3. When I go to
http://www.update.microsoft.com The Error number: 0x8DDD0018 page is
dispalayed: "The site cannot continue because one or more of these Windows
services is not running:"

I used services.msc to make sure these were started:
Automatic Updates
Background Intelligent Transfer Service (BITS)
Event Log

but, when I try to change Automatic Update's "Startup Type" from "Disabled"
to either "Manual" or "Automatic" It reverts back to Disabled.

Please help!!

Hello Sidscri,

0x8ddd0018 1058

1058
ERROR_SERVICE_DISABLED
The service cannot be started. If BITS service is disabled by the
Administrator, or because it has no enabled devices associated with it.
ERROR_SERVICE_DISABLED then this error will be seen.
BITS has been disabled. Enable the BITS service.


You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site
<http://support.microsoft.com/?kbid=910337>
-=-

First - ensure you do not have "Vundo". Clean it up if you do.

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

Your first priority must be to cleanse your PC of all malware.

A very good antimalware app is SUPERAntiSpyware and Malwarebytes
Anti-Malware.

There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
Reboot
-=-

Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/mbam.php>
Reboot
-=-

Let us know what hªppens.

Ǝиçεl
-=-

Copied �esponse from Robert Aldwinckle -

Robert Aldwinckle 11/19/2008 9:48 PM PST


Try searching for: 0x8ddd0018
or
Searching for: 0x8ddd0018 MVP

E.g. using the web interface that you are posting from
press Alt-7 and enter those words.

In this particular case there have been so many satisfied participants
who also use the web interface that you can even use the Answered Questions
filter to reduce the number of messages you have to read through.
E.g. press Alt-i Enter CursorDown, CursorDown, Enter
after your search returns results.

Notice though that normally you will not be able to use the filters
successfully
even though there are relevant useful posts to be found. Unfortunately, not
enough users of the web interface bother to come back and mark posts that
they find helpful... ; }


Good luck



"Sidscri" wrote:

> I purchased Windows XP Pro with SP3. When I go to
> http://www.update.microsoft.com The Error number: 0x8DDD0018 page is
> dispalayed: "The site cannot continue because one or more of these Windows
> services is not running:"
>
> I used services.msc to make sure these were started:
> Automatic Updates
> Background Intelligent Transfer Service (BITS)
> Event Log
>
> but, when I try to change Automatic Update's "Startup Type" from "Disabled"
> to either "Manual" or "Automatic" It reverts back to Disabled.
>
> Please help!!

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Chances are that you're seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Sidscri wrote:
> I purchased Windows XP Pro with SP3. When I go to
> http://www.update.microsoft.com The Error number: 0x8DDD0018 page is
> dispalayed: "The site cannot continue because one or more of these Windows
> services is not running:"
>
> I used services.msc to make sure these were started:
> Automatic Updates
> Background Intelligent Transfer Service (BITS)
> Event Log
>
> but, when I try to change Automatic Update's "Startup Type" from
> "Disabled"
> to either "Manual" or "Automatic" It reverts back to Disabled.
>
> Please help!!

With the probably exceptions of downgrades [from Vista] I'm not even sure
systems were sold with XP Pro SP3. You sure even XP is legit? A bit strange
that you bought a PC that may have malware.

"Sidscri" wrote:

> I purchased Windows XP Pro with SP3. When I go to
> http://www.update.microsoft.com The Error number: 0x8DDD0018 page is
> dispalayed: "The site cannot continue because one or more of these Windows
> services is not running:"
>
> I used services.msc to make sure these were started:
> Automatic Updates
> Background Intelligent Transfer Service (BITS)
> Event Log
>
> but, when I try to change Automatic Update's "Startup Type" from "Disabled"
> to either "Manual" or "Automatic" It reverts back to Disabled.
>
> Please help!!