No real advice other than have you contacted Brother?
You do have the latest Windows Updates and Service Pack installed?
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"BigSky" <> wrote in message
news:C51E3501-FC70-4CA8-8127-...
> I have been trying to download and automatically install
> the driver update for about one year. The driver seems to download,
> but then will fail to install. The only advice given on the update
page
> is that the install failed, and that I should try again.
>
> Is any other advice possible, something a little more enlightening?