Browser shuts down after auto-update

Yesterday my computer did the automatic updating, and now my browser shuts
down every 5 or 10 minutes, and I get that box to send an error report, which
I do. I have XP and use IE 6. Anyone else having this issue? It's getting
rather annoying. I even tried to run through the update page manually twice,
and the browser shut down and sent the error report both times.

Thanks

Nanci

What updates did you install "yesterday"?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

nanciq wrote:
> Yesterday my computer did the automatic updating, and now my browser shuts
> down every 5 or 10 minutes, and I get that box to send an error report,
> which I do. I have XP and use IE 6. Anyone else having this issue? It's
> getting rather annoying. I even tried to run through the update page
> manually twice, and the browser shut down and sent the error report both
> times.
>
> Thanks
>
> Nanci

I have no idea, the computer does this automatically. I just get a message
telling me they will be installed upon re-booting.

Nanci

"PA Bear [MS MVP]" wrote:

> What updates did you install "yesterday"?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> nanciq wrote:
> > Yesterday my computer did the automatic updating, and now my browser shuts
> > down every 5 or 10 minutes, and I get that box to send an error report,
> > which I do. I have XP and use IE 6. Anyone else having this issue? It's
> > getting rather annoying. I even tried to run through the update page
> > manually twice, and the browser shut down and sent the error report both
> > times.
> >
> > Thanks
> >
> > Nanci
>
>

Go to http://windowsupdate.microsoft.com | select CUSTOM and scan | Update
History (left pane) will list what updates were installed and when.

===================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB######).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~PA Bear


nanciq wrote:
> I have no idea, the computer does this automatically. I just get a
> message
> telling me they will be installed upon re-booting.
>
> Nanci
>
> "PA Bear [MS MVP]" wrote:
>
>> What updates did you install "yesterday"?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> nanciq wrote:
>>> Yesterday my computer did the automatic updating, and now my browser
>>> shuts
>>> down every 5 or 10 minutes, and I get that box to send an error report,
>>> which I do. I have XP and use IE 6. Anyone else having this issue?
>>> It's
>>> getting rather annoying. I even tried to run through the update page
>>> manually twice, and the browser shut down and sent the error report both
>>> times.
>>>
>>> Thanks
>>>
>>> Nanci

Here are the updates. I'm considering trying to stay online long enough to
download a different browser, uninstall explorer, and try to re-install
later.

I had to go through 3 computers to find one that gave me the pop up reply
window. None have pop up blockers. Anyway . ..

Feb 13, 2008
Security Update for Windows XP (KB943055)
Security Update for Microsoft Office Word 2003 (KB943983)
Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
Filter 2003 (KB944941)
Security Update for Microsoft Works Suite 2005 (KB943973)
Security Update for Microsoft Office Publisher 2003 (KB946254)
Windows Malicious Software Removal Tool - February 2008 (KB890830)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB944533)

FEB 11, 2008
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)

Nanci

"PA Bear [MS MVP]" wrote:

> Go to http://windowsupdate.microsoft.com | select CUSTOM and scan | Update
> History (left pane) will list what updates were installed and when.
>
> ===================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB######).
>
> If your problem relates to a Cumulative Security Update for IE, call the
> above number and ask to be transferred to the Consumer IE7 queue (which is
> 47830).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~PA Bear
>
>
> nanciq wrote:
> > I have no idea, the computer does this automatically. I just get a
> > message
> > telling me they will be installed upon re-booting.
> >
> > Nanci
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> What updates did you install "yesterday"?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> nanciq wrote:
> >>> Yesterday my computer did the automatic updating, and now my browser
> >>> shuts
> >>> down every 5 or 10 minutes, and I get that box to send an error report,
> >>> which I do. I have XP and use IE 6. Anyone else having this issue?
> >>> It's
> >>> getting rather annoying. I even tried to run through the update page
> >>> manually twice, and the browser shut down and sent the error report both
> >>> times.
> >>>
> >>> Thanks
> >>>
> >>> Nanci
>
>

If you close all open applications (i.e., anything with a taskbar icon),
uninstall "Cumulative Security Update for Internet Explorer 6 for Windows XP
(KB944533)" via Add/Remove Programs, and reboot, does the behavior persist?

What anti-virus application are you running? What third-party firewall (if
any) are you using? What anti-spyware applications are installed (other
than Windows Defender)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


nanciq wrote:
> Here are the updates. I'm considering trying to stay online long enough
> to
> download a different browser, uninstall explorer, and try to re-install
> later.
>
> I had to go through 3 computers to find one that gave me the pop up reply
> window. None have pop up blockers. Anyway . ..
>
> Feb 13, 2008
> Security Update for Windows XP (KB943055)
> Security Update for Microsoft Office Word 2003 (KB943983)
> Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
> Filter 2003 (KB944941)
> Security Update for Microsoft Works Suite 2005 (KB943973)
> Security Update for Microsoft Office Publisher 2003 (KB946254)
> Windows Malicious Software Removal Tool - February 2008 (KB890830)
> Cumulative Security Update for Internet Explorer 6 for Windows XP
> (KB944533)
>
> FEB 11, 2008
> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> (KB936181)
>
> Nanci
>
> "PA Bear [MS MVP]" wrote:
>
>> Go to http://windowsupdate.microsoft.com | select CUSTOM and scan |
>> Update
>> History (left pane) will list what updates were installed and when.
>>
>> ===================================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB######).
>>
>> If your problem relates to a Cumulative Security Update for IE, call the
>> above number and ask to be transferred to the Consumer IE7 queue (which
>> is
>> 47830).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~PA Bear
>>
>>
>> nanciq wrote:
>>> I have no idea, the computer does this automatically. I just get a
>>> message
>>> telling me they will be installed upon re-booting.
>>>
>>> Nanci
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> What updates did you install "yesterday"?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> nanciq wrote:
>>>>> Yesterday my computer did the automatic updating, and now my browser
>>>>> shuts
>>>>> down every 5 or 10 minutes, and I get that box to send an error
>>>>> report,
>>>>> which I do. I have XP and use IE 6. Anyone else having this issue?
>>>>> It's
>>>>> getting rather annoying. I even tried to run through the update page
>>>>> manually twice, and the browser shut down and sent the error report
>>>>> both
>>>>> times.
>>>>>
>>>>> Thanks
>>>>>
>>>>> Nanci

PA Bear:

I can't find anything with that number (KB944533) or name in the program
listing under add/remove. I do have KB928366 microsoft.net, KB936181 MSXML
4.0 and KB839803 windows installer 3.1, but nothing with cumulative in the
title.

I have McAfee anit v and firewall, and I occasionally run spybot.

"PA Bear [MS MVP]" wrote:

> If you close all open applications (i.e., anything with a taskbar icon),
> uninstall "Cumulative Security Update for Internet Explorer 6 for Windows XP
> (KB944533)" via Add/Remove Programs, and reboot, does the behavior persist?
>
> What anti-virus application are you running? What third-party firewall (if
> any) are you using? What anti-spyware applications are installed (other
> than Windows Defender)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> nanciq wrote:
> > Here are the updates. I'm considering trying to stay online long enough
> > to
> > download a different browser, uninstall explorer, and try to re-install
> > later.
> >
> > I had to go through 3 computers to find one that gave me the pop up reply
> > window. None have pop up blockers. Anyway . ..
> >
> > Feb 13, 2008
> > Security Update for Windows XP (KB943055)
> > Security Update for Microsoft Office Word 2003 (KB943983)
> > Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
> > Filter 2003 (KB944941)
> > Security Update for Microsoft Works Suite 2005 (KB943973)
> > Security Update for Microsoft Office Publisher 2003 (KB946254)
> > Windows Malicious Software Removal Tool - February 2008 (KB890830)
> > Cumulative Security Update for Internet Explorer 6 for Windows XP
> > (KB944533)
> >
> > FEB 11, 2008
> > Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> > (KB936181)
> >
> > Nanci
>

Open Add/Remove Programs again | Make sure the "Show Updates" box is checked
at top-right | Now see if "Cumulative Security Update for Internet Explorer
6 for Windows XP (KB944533)" is listed.

What anti-virus/firewall did you have installed before you installed the
McAfee suite? Did you uninstall it via Add/Remove Programs before
installing the McAfee suite?
--
~PA Bear

nanciq wrote:
> I can't find anything with that number (KB944533) or name in the program
> listing under add/remove. I do have KB928366 microsoft.net, KB936181
> MSXML
> 4.0 and KB839803 windows installer 3.1, but nothing with cumulative in the
> title.
>
> I have McAfee anit v and firewall, and I occasionally run spybot.
>
> "PA Bear [MS MVP]" wrote:
>
>> If you close all open applications (i.e., anything with a taskbar icon),
>> uninstall "Cumulative Security Update for Internet Explorer 6 for Windows
>> XP (KB944533)" via Add/Remove Programs, and reboot, does the behavior
>> persist?
>>
>> What anti-virus application are you running? What third-party firewall
>> (if
>> any) are you using? What anti-spyware applications are installed (other
>> than Windows Defender)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> nanciq wrote:
>>> Here are the updates. I'm considering trying to stay online long enough
>>> to
>>> download a different browser, uninstall explorer, and try to re-install
>>> later.
>>>
>>> I had to go through 3 computers to find one that gave me the pop up
>>> reply
>>> window. None have pop up blockers. Anyway . ..
>>>
>>> Feb 13, 2008
>>> Security Update for Windows XP (KB943055)
>>> Security Update for Microsoft Office Word 2003 (KB943983)
>>> Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
>>> Filter 2003 (KB944941)
>>> Security Update for Microsoft Works Suite 2005 (KB943973)
>>> Security Update for Microsoft Office Publisher 2003 (KB946254)
>>> Windows Malicious Software Removal Tool - February 2008 (KB890830)
>>> Cumulative Security Update for Internet Explorer 6 for Windows XP
>>> (KB944533)
>>>
>>> FEB 11, 2008
>>> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
>>> (KB936181)
>>>
>>> Nanci

The show update box will not check off, and I've always used McAfee

"PA Bear [MS MVP]" wrote:

> Open Add/Remove Programs again | Make sure the "Show Updates" box is checked
> at top-right | Now see if "Cumulative Security Update for Internet Explorer
> 6 for Windows XP (KB944533)" is listed.
>
> What anti-virus/firewall did you have installed before you installed the
> McAfee suite? Did you uninstall it via Add/Remove Programs before
> installing the McAfee suite?
> --
> ~PA Bear
>
> nanciq wrote:
> > I can't find anything with that number (KB944533) or name in the program
> > listing under add/remove. I do have KB928366 microsoft.net, KB936181
> > MSXML
> > 4.0 and KB839803 windows installer 3.1, but nothing with cumulative in the
> > title.
> >
> > I have McAfee anit v and firewall, and I occasionally run spybot.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> If you close all open applications (i.e., anything with a taskbar icon),
> >> uninstall "Cumulative Security Update for Internet Explorer 6 for Windows
> >> XP (KB944533)" via Add/Remove Programs, and reboot, does the behavior
> >> persist?
> >>
> >> What anti-virus application are you running? What third-party firewall
> >> (if
> >> any) are you using? What anti-spyware applications are installed (other
> >> than Windows Defender)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> nanciq wrote:
> >>> Here are the updates. I'm considering trying to stay online long enough
> >>> to
> >>> download a different browser, uninstall explorer, and try to re-install
> >>> later.
> >>>
> >>> I had to go through 3 computers to find one that gave me the pop up
> >>> reply
> >>> window. None have pop up blockers. Anyway . ..
> >>>
> >>> Feb 13, 2008
> >>> Security Update for Windows XP (KB943055)
> >>> Security Update for Microsoft Office Word 2003 (KB943983)
> >>> Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
> >>> Filter 2003 (KB944941)
> >>> Security Update for Microsoft Works Suite 2005 (KB943973)
> >>> Security Update for Microsoft Office Publisher 2003 (KB946254)
> >>> Windows Malicious Software Removal Tool - February 2008 (KB890830)
> >>> Cumulative Security Update for Internet Explorer 6 for Windows XP
> >>> (KB944533)
> >>>
> >>> FEB 11, 2008
> >>> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> >>> (KB936181)
> >>>
> >>> Nanci
>
>

ok, after several tries, it finally checked off. I found the file. File
uninstalled. Will play with ie for awhile and see if anything funny happens.

thanks

NANCI

"nanciq" wrote:

> The show update box will not check off, and I've always used McAfee
>
> "PA Bear [MS MVP]" wrote:
>
> > Open Add/Remove Programs again | Make sure the "Show Updates" box is checked
> > at top-right | Now see if "Cumulative Security Update for Internet Explorer
> > 6 for Windows XP (KB944533)" is listed.
> >
> > What anti-virus/firewall did you have installed before you installed the
> > McAfee suite? Did you uninstall it via Add/Remove Programs before
> > installing the McAfee suite?
> > --
> > ~PA Bear
> >
> > nanciq wrote:
> > > I can't find anything with that number (KB944533) or name in the program
> > > listing under add/remove. I do have KB928366 microsoft.net, KB936181
> > > MSXML
> > > 4.0 and KB839803 windows installer 3.1, but nothing with cumulative in the
> > > title.
> > >
> > > I have McAfee anit v and firewall, and I occasionally run spybot.
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >
> > >> If you close all open applications (i.e., anything with a taskbar icon),
> > >> uninstall "Cumulative Security Update for Internet Explorer 6 for Windows
> > >> XP (KB944533)" via Add/Remove Programs, and reboot, does the behavior
> > >> persist?
> > >>
> > >> What anti-virus application are you running? What third-party firewall
> > >> (if
> > >> any) are you using? What anti-spyware applications are installed (other
> > >> than Windows Defender)?
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > >> AumHa VSOP & Admin http://aumha.net
> > >> DTS-L http://dts-l.net/
> > >>
> > >>
> > >> nanciq wrote:
> > >>> Here are the updates. I'm considering trying to stay online long enough
> > >>> to
> > >>> download a different browser, uninstall explorer, and try to re-install
> > >>> later.
> > >>>
> > >>> I had to go through 3 computers to find one that gave me the pop up
> > >>> reply
> > >>> window. None have pop up blockers. Anyway . ..
> > >>>
> > >>> Feb 13, 2008
> > >>> Security Update for Windows XP (KB943055)
> > >>> Security Update for Microsoft Office Word 2003 (KB943983)
> > >>> Security Update for Office 2003 (KB945185)Update for Outlook Junk Email
> > >>> Filter 2003 (KB944941)
> > >>> Security Update for Microsoft Works Suite 2005 (KB943973)
> > >>> Security Update for Microsoft Office Publisher 2003 (KB946254)
> > >>> Windows Malicious Software Removal Tool - February 2008 (KB890830)
> > >>> Cumulative Security Update for Internet Explorer 6 for Windows XP
> > >>> (KB944533)
> > >>>
> > >>> FEB 11, 2008
> > >>> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> > >>> (KB936181)
> > >>>
> > >>> Nanci
> >
> >