BSOD after vista SP1 update

Hi, im running a pre-installed version of 32bit vista home premium. the
service pack installed to 100% complete for stage 2 of 3, then restarted. The
blue screen with the "problem starting" info mentioned error code 947366.
clicking to start windows normally resulted in the same prob, so i clicked to
load a restore point. the same thing happened with the admin acc and virus
checker (kaspersky) disabled.
Don't know if it helps, but windows defender has not recognised my virus
protection for months and keeps suggesting to turn defender ON when it
already is.
any help would be appreciated.
cheers,
Graham

See the possible Resolutions in http://support.microsoft.com/kb/947366
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Graham wrote:
> Hi, im running a pre-installed version of 32bit vista home premium. the
> service pack installed to 100% complete for stage 2 of 3, then restarted.
> The blue screen with the "problem starting" info mentioned error code
> 947366. clicking to start windows normally resulted in the same prob, so i
> clicked to load a restore point. the same thing happened with the admin
> acc
> and virus checker (kaspersky) disabled.
> Don't know if it helps, but windows defender has not recognised my virus
> protection for months and keeps suggesting to turn defender ON when it
> already is.
> any help would be appreciated.
> cheers,
> Graham

How to uninstall Windows Vista SP1 as a troubleshooting step
http://support.microsoft.com/kb/948537

"Graham" wrote:

> Hi, im running a pre-installed version of 32bit vista home premium. the
> service pack installed to 100% complete for stage 2 of 3, then restarted. The
> blue screen with the "problem starting" info mentioned error code 947366.
> clicking to start windows normally resulted in the same prob, so i clicked to
> load a restore point. the same thing happened with the admin acc and virus
> checker (kaspersky) disabled.
> Don't know if it helps, but windows defender has not recognised my virus
> protection for months and keeps suggesting to turn defender ON when it
> already is.
> any help would be appreciated.
> cheers,
> Graham

On the offchance that you have X-Fi soundcard, uninstall and physically
remove it before installing, that fixed it for me. (Really, X-Fi is the only
thing that has ever caused a BSoD for me in Vista, I didn't see the relapse
coming for SP1, but there it was...)

"Graham" wrote:

> Hi, im running a pre-installed version of 32bit vista home premium. the
> service pack installed to 100% complete for stage 2 of 3, then restarted. The
> blue screen with the "problem starting" info mentioned error code 947366.
> clicking to start windows normally resulted in the same prob, so i clicked to
> load a restore point. the same thing happened with the admin acc and virus
> checker (kaspersky) disabled.
> Don't know if it helps, but windows defender has not recognised my virus
> protection for months and keeps suggesting to turn defender ON when it
> already is.
> any help would be appreciated.
> cheers,
> Graham