Don
That is not the complete error message that is shown. For example : where is the Bcc
code ? Post the complete message
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Peter
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"Don717" <> wrote in message
news:uMeOGiW$...
> On my granddaughters laptop she gets BSOD after windows loads. The initial
> problem was when searching on internet window would freeze and she had to power
> down. She tried system restore, but, she couldn't get it to run. She then went to
> safe mode and did a system restore. Then she started getting the BSOD.
> Unfortunately she couldn't go back to previous restore point? Apparently if you do
> system restore in safe mode you can't go back to previous restore point.
>
> I am able to start Windows OK in Safe mode. I tried unchecking all (half at a
> time) startup programs, but , still get BSOD. Tried system restore no change. She
> hasn't installed any programs or hardware recently.
>
> Listed below is error message info:
>
> BCP4: FFFFF80001E94500
> OS Version: 6_0_6001
> Service Pack: 1_0
> Product: 768_1
>
> Files that help describe the problem:
> C:\Windows\Minidump\Mini052710-01.dmp
> C:\Users\bruha family\AppData\Local\Temp\WER-89466-0.sysdata.xml
> C:\Users\bruha family\AppData\Local\Temp\WERCBC.tmp.version.txt
>
> Appreciate any help on this, she has college classes this afternoon and she needs
> her computer.
>
> Win Vista
> Dell Inspiron 1545
> 3GB Ram
> 64bit
>
> Don