BSOD + DMP File (Vista Home Premium x86)

I just restarted after a BSOD. I had just finished watching a movie on
my laptop when I unplugged the AC power to move it to my desk. When I
opened the lid I caught a glimpse of the BSOD (I changed the settings in
Advanced system settings so that a BSOD will no longer automatically
reboot) and when I restarted, I recieved a Windows Error thing telling
me which files contained some info on what might have happened.

I have retrieved 2 files from my %temp% folder (.txt and .xml) and 1
from C:\Windows\Minidump (.dmp). I believe that the hardware failure
could have been caused by me undervolting my processor. But the thing
is, I've had it undervolted for 3 months now, and have even used it on
battery power until it was almost dead, and had never gotten a BSOD.

I downloaded a Debugger tool from MS's website and tried opening the
DMP file but I only understood a bit about ntkrnlpa.exe causing the
crash (I think) and the rest was "Your debugger is not using the correct
symbols..."

First of all, could someone read the attached DMP file and try to help
me understand what might have caused this?
And second, do I need to download something else for the "correct
symbols" 'error'?

Thanks.


+-------------------------------------------------------------------+
|Filename: Mini110708-01.zip |
|Download: http://www.vistax64.com/attachment.p...achmentid=7763 |
+-------------------------------------------------------------------+

--
frankzappa77

Try using this guide to set your symbols:
http://www.bleepingcomputer.com/forums/topic176011.html The dump file opens
fine on my system and points to a STOP 0xD1 error in ndis.sys.

In my experience most STOP errors in the average user's computer are due to
driver corruption or malware. When I analyze a memory dump and find that
it's blamed Windows for it - I look for another cause and don't suspect
Windows until I've ruled out all the other possibilities. Here's a link
that'll list some of the possibilities: http://aumha.org/a/stop.php#0xd1

- John

"frankzappa77" wrote:

>
> I just restarted after a BSOD. I had just finished watching a movie on
> my laptop when I unplugged the AC power to move it to my desk. When I
> opened the lid I caught a glimpse of the BSOD (I changed the settings in
> Advanced system settings so that a BSOD will no longer automatically
> reboot) and when I restarted, I recieved a Windows Error thing telling
> me which files contained some info on what might have happened.
>
> I have retrieved 2 files from my %temp% folder (.txt and .xml) and 1
> from C:\Windows\Minidump (.dmp). I believe that the hardware failure
> could have been caused by me undervolting my processor. But the thing
> is, I've had it undervolted for 3 months now, and have even used it on
> battery power until it was almost dead, and had never gotten a BSOD.
>
> I downloaded a Debugger tool from MS's website and tried opening the
> DMP file but I only understood a bit about ntkrnlpa.exe causing the
> crash (I think) and the rest was "Your debugger is not using the correct
> symbols..."
>
> First of all, could someone read the attached DMP file and try to help
> me understand what might have caused this?
> And second, do I need to download something else for the "correct
> symbols" 'error'?
>
> Thanks.
>
>
> +-------------------------------------------------------------------+
> |Filename: Mini110708-01.zip |
> |Download: http://www.vistax64.com/attachment.p...achmentid=7763 |
> +-------------------------------------------------------------------+
>
> --
> frankzappa77
>

Bump


--
frankzappa77

You have a response from user usasma that contains good information about
this type of stop error, have you not read it?

Message ID: EB7EC675-A322-4227-A105-

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"frankzappa77" <> wrote in message
news:...
>
> Bump
>
>
> --
> frankzappa77