More information / long version:
For those that are curious for a bit more info.:
- The stop code given was: 0x000000ED (0x862539A0, 0xC000000E, 0x00000000)
- The computer is a laptop and the hard drive is a 160Gb SATA drive. (Seagate Momentus ST9160823AS)
- Since when I try to turn on the computer it doesn't automatically tell me it can't find the hard drive (and from what I can tell, BIOS seems to see it fine), but instead starts to boot then halts, I don't think the hard drive is just loose or such. Even so, I pulled it out and made sure it was firmly pushed back in twice, and that seems ok.
- When I just go past the "System Recovery Options" dialog (by clicking Next) and try to do a Startup Repair anyways, here's the error I get:
Problem Event Name: StartupRepairV2
Problem Signature 01: ExternalMedia
Problem Signature 02: 6.0.6000.16386.0.0.0.0
Problem Signature 03: 0
Problem Signature 04: 65537
Problem Signature 05: unknown
Problem Signature 06: NoHardDrive
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
- I have tried to boot to Last Known Good Configuation to no avail.
- There's only two things I can think of recently that may have caused this problem. In either case, if these were the causes, I would think that the machine would be easily fixable, but it has not been.
1) I've been having a lot of problems with the CDROM drive in the machine, and online the advice I got was to remove the upper and lower filters from the registry. I did this, and also backed up the registry appropriately before hand. I can't imagine that this would be the problem, however, as it was two lines pertaining to the CDROm drive that I removed, and nothing major.
2) I also ran a registry cleaner on the registry (after doing a manual system restore point). I believe it was Registry Mechanic from PCTools, but I don't remember off the top of my head.
- The first time I started up the machine and got this problem was after I had hibernated it by closing it. The second time was after it had shut itself off from what I think was maybe overheating (I was running some intensive apps and it happened to be on a table where I don't think the fans had enough breathing room...this has happened a few times in the past if I am not careful to keep the bottom fans clear). After the second time is when I got the disk.sys / PAGE_FAULT_IN_NONPAGED_AREA blue screen twice, before getting the UNMOUNTABLE_BOOT_VOLUME problem again.
- I talked to two different guys at SeaGate, thinking that perhaps there were some drivers I needed to load to allow Windows Repair to see the drive. One guy told me I need to load some SATA drivers (from where?) with F6 at startup, but the other told me that was not necessary with Vista. The other guy also suggested I use their SeaTools tool which I burned to a DVD and tried, but that also can't seem to find the drive.
- The controller appears to be an Intel ICH8M but I don't know if any generic drivers would be necessary for that in Vista? And isn't that a whole family of products, or just one?
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