BSOD whenever I play a video file

Whenever I open a video file, it will run for a few seconds and then I get
BSOD. I'm using Vista 32bit. Here's the info on the crash:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem
Mini040507-05.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 84F7C540
BCP3: B2000000
BCP4: 00000175
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1


Any ideas? I tried to lookup BCCode: 124 and haven't been able to find any
info on it. Any help would be appreciated.

ffnut wrote:
> Whenever I open a video file, it will run for a few seconds and then
> I get BSOD. I'm using Vista 32bit. Here's the info on the crash:
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Files that help describe the problem
> Mini040507-05.dmp
> sysdata.xml
> Version.txt
>
> Extra information about the problem
> BCCode: 124
> BCP1: 00000000
> BCP2: 84F7C540
> BCP3: B2000000
> BCP4: 00000175
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
>
> Any ideas? I tried to lookup BCCode: 124 and haven't been able to
> find any info on it. Any help would be appreciated.

Have you checked your graphics card manufacturer's website for the latest
Vista compatible drivers for your card?

--
Michael Solomon

Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
driver(100.65) and the beta driver(101.41) neither worked.

"Michael Solomon" wrote:

> ffnut wrote:
> > Whenever I open a video file, it will run for a few seconds and then
> > I get BSOD. I'm using Vista 32bit. Here's the info on the crash:
> >
> > Problem signature
> > Problem Event Name: BlueScreen
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> >
> > Files that help describe the problem
> > Mini040507-05.dmp
> > sysdata.xml
> > Version.txt
> >
> > Extra information about the problem
> > BCCode: 124
> > BCP1: 00000000
> > BCP2: 84F7C540
> > BCP3: B2000000
> > BCP4: 00000175
> > OS Version: 6_0_6000
> > Service Pack: 0_0
> > Product: 768_1
> >
> >
> > Any ideas? I tried to lookup BCCode: 124 and haven't been able to
> > find any info on it. Any help would be appreciated.
>
> Have you checked your graphics card manufacturer's website for the latest
> Vista compatible drivers for your card?
>
> --
> Michael Solomon
>
>
>

On Sat, 7 Apr 2007 15:50:02 -0700, ffnut
<> wrote:

>Whenever I open a video file, it will run for a few seconds and then I get
>BSOD. I'm using Vista 32bit. Here's the info on the crash:
>
>Problem signature
>Problem Event Name: BlueScreen
>OS Version: 6.0.6000.2.0.0.768.3
>Locale ID: 1033
>
>Files that help describe the problem
>Mini040507-05.dmp
>sysdata.xml
>Version.txt
>
>Extra information about the problem
>BCCode: 124
>BCP1: 00000000
>BCP2: 84F7C540
>BCP3: B2000000
>BCP4: 00000175
>OS Version: 6_0_6000
>Service Pack: 0_0
>Product: 768_1
>
>
>Any ideas? I tried to lookup BCCode: 124 and haven't been able to find any
>info on it. Any help would be appreciated.

You're not giving enough information for anybody to do much beyond
guessing. To partially translate, sysdata.xml and minidump errors
often hint something is wrong in the Registy and could be anything
including that somehow your Registry got corrupted. Since you can
boot, maybe just the section that deals with video settings or some
codec is messing things up. Something could be seriously wrong like
your CPU is overheating or some of your memory is bad. As you can
tell, I'm just guessing.

In computer speak Vista is trying to tell you hey, something asked me
to do XXX, so I linked to the Registry (sysdata.xml) and oh my
goodness, I tried to write what went wrong in file mini040507-05.dmp.

My guess, is the first numbers relate to the date of 4-5-07 and the is
the 5th time Vista tried to do what you asked and failed.

Turn your computer off and leave it off at least a hour, to rule out
overheating, (not likely if you can do other stuff) then boot and
immediatly try to do whatever failed. If it fails again, could be a
overheating issue, check to be sure your CPU fan is running and the
power supply fan too.

Next do some memory tests to rule that out. Now go to Control Panel,
Administrative Tools and use the Evert Viewer to see if you can find
some warning or error on or around 4-5-07. Print that out and show us.
Also you may want to try using Vista's search to find the file it
wrote to called Mini040507-05.dmp. If you do, remember to be sure you
search your entire root drive. Vista could have put the file in the
Temp folder under C:\ or anywhere in the system area.

ffnut wrote:
> Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
> driver(100.65) and the beta driver(101.41) neither worked.
>
> "Michael Solomon" wrote:
>
>> ffnut wrote:
>>> Whenever I open a video file, it will run for a few seconds and then
>>> I get BSOD. I'm using Vista 32bit. Here's the info on the crash:
>>>
>>> Problem signature
>>> Problem Event Name: BlueScreen
>>> OS Version: 6.0.6000.2.0.0.768.3
>>> Locale ID: 1033
>>>
>>> Files that help describe the problem
>>> Mini040507-05.dmp
>>> sysdata.xml
>>> Version.txt
>>>
>>> Extra information about the problem
>>> BCCode: 124
>>> BCP1: 00000000
>>> BCP2: 84F7C540
>>> BCP3: B2000000
>>> BCP4: 00000175
>>> OS Version: 6_0_6000
>>> Service Pack: 0_0
>>> Product: 768_1
>>>
>>>
>>> Any ideas? I tried to lookup BCCode: 124 and haven't been able to
>>> find any info on it. Any help would be appreciated.
>>
>> Have you checked your graphics card manufacturer's website for the
>> latest Vista compatible drivers for your card?
>>
>> --
>> Michael Solomon

What application are you using to open the video files and does this happen
with any video or just some video files; with what types of video files are
you having this problem?

--
Michael Solomon

I've been using WMP 11 and VLC media player to play AVI and MKV files. There
are a couple of video files that don't seem to crash. Anything that needs a
codec seems to crash, or any large file. The only ones that seem to work(2
trailers I downloaded) are small and don't need any codecs(unless they come
with WMP, I didn't have to download anything). Other similar trailers crash
it, so this may not be a rule. The files are not corrupt, I've copied them
to another PC and they played fine. I've also had DVDs crash with Media
Center. Videos watched in Internet Explorer(I go to YouTube, MySpace, etc)
play fine.

The BSOD isn't always immediate, sometimes it will play for a few seconds or
even a few minutes.

"Michael Solomon" wrote:

> ffnut wrote:
> > Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
> > driver(100.65) and the beta driver(101.41) neither worked.
> >
> > "Michael Solomon" wrote:
> >
> >> ffnut wrote:
> >>> Whenever I open a video file, it will run for a few seconds and then
> >>> I get BSOD. I'm using Vista 32bit. Here's the info on the crash:
> >>>
> >>> Problem signature
> >>> Problem Event Name: BlueScreen
> >>> OS Version: 6.0.6000.2.0.0.768.3
> >>> Locale ID: 1033
> >>>
> >>> Files that help describe the problem
> >>> Mini040507-05.dmp
> >>> sysdata.xml
> >>> Version.txt
> >>>
> >>> Extra information about the problem
> >>> BCCode: 124
> >>> BCP1: 00000000
> >>> BCP2: 84F7C540
> >>> BCP3: B2000000
> >>> BCP4: 00000175
> >>> OS Version: 6_0_6000
> >>> Service Pack: 0_0
> >>> Product: 768_1
> >>>
> >>>
> >>> Any ideas? I tried to lookup BCCode: 124 and haven't been able to
> >>> find any info on it. Any help would be appreciated.
> >>
> >> Have you checked your graphics card manufacturer's website for the
> >> latest Vista compatible drivers for your card?
> >>
> >> --
> >> Michael Solomon
>
> What application are you using to open the video files and does this happen
> with any video or just some video files; with what types of video files are
> you having this problem?
>
> --
> Michael Solomon
>
>
>

ffnut wrote:
> I've been using WMP 11 and VLC media player to play AVI and MKV
> files. There are a couple of video files that don't seem to crash.
> Anything that needs a codec seems to crash, or any large file. The
> only ones that seem to work(2 trailers I downloaded) are small and
> don't need any codecs(unless they come with WMP, I didn't have to
> download anything). Other similar trailers crash it, so this may not
> be a rule. The files are not corrupt, I've copied them to another PC
> and they played fine. I've also had DVDs crash with Media Center.
> Videos watched in Internet Explorer(I go to YouTube, MySpace, etc)
> play fine.
>
> The BSOD isn't always immediate, sometimes it will play for a few
> seconds or even a few minutes.
>
> "Michael Solomon" wrote:
>
>> ffnut wrote:
>>> Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
>>> driver(100.65) and the beta driver(101.41) neither worked.
>>>
>>> "Michael Solomon" wrote:
>>>
>>>> ffnut wrote:
>>>>> Whenever I open a video file, it will run for a few seconds and
>>>>> then I get BSOD. I'm using Vista 32bit. Here's the info on the
>>>>> crash:
>>>>>
>>>>> Problem signature
>>>>> Problem Event Name: BlueScreen
>>>>> OS Version: 6.0.6000.2.0.0.768.3
>>>>> Locale ID: 1033
>>>>>
>>>>> Files that help describe the problem
>>>>> Mini040507-05.dmp
>>>>> sysdata.xml
>>>>> Version.txt
>>>>>
>>>>> Extra information about the problem
>>>>> BCCode: 124
>>>>> BCP1: 00000000
>>>>> BCP2: 84F7C540
>>>>> BCP3: B2000000
>>>>> BCP4: 00000175
>>>>> OS Version: 6_0_6000
>>>>> Service Pack: 0_0
>>>>> Product: 768_1
>>>>>
>>>>>
>>>>> Any ideas? I tried to lookup BCCode: 124 and haven't been able to
>>>>> find any info on it. Any help would be appreciated.
>>>>
>>>> Have you checked your graphics card manufacturer's website for the
>>>> latest Vista compatible drivers for your card?
>>>>
>>>> --
>>>> Michael Solomon
>>
>> What application are you using to open the video files and does this
>> happen with any video or just some video files; with what types of
>> video files are you having this problem?
>>
>> --
>> Michael Solomon

Something this universal, applying across file types and even various
applications with which you play these files would seem to lead back to some
driver issue or some hardware that is just not cooperating.

Start with Adam's suggestions just to rule out overheating and other issues
that he's mentioned. If you come up clean, the next step would be to
uninstall items one by one, playing a file with which you've had a problem
in the past after each removal until you find the device that is the source
of the issue.

Note too, it could be a soundcard issue as well since, I'm assuming, these
files have sound so you might want to check out your soundcard driver as
well.

Also, some software you have installed may be conflicting with a device so
if uninstalling hardware leads nowhere, you may have to remove applications
one by one as well.

Also, while you've posted mini-dump data, check Event Viewer under
Administrative Tools and look for errors on the various tabs that seem to
coincide with this problem as you may see some device or software mentioned
somewhere in one of the error reports that might lead to the source of the
problem.


--
Michael Solomon

Waiting an hour didn’t help, and the fans seem to be working. I found the
dump files, but I think I need something to open it. EventViewer had one
error and one warning:
Error in EventLog
Event 6008
The previous system shutdown at 9:19:08 PM on 4/7/2007 was unexpected.

Warning in EventSystem
Event 4354
The COM+ Event System failed to fire the ConnectionMadeNoQOCInfo method on
subscription
{058C3B61-032C-4382-A844-0F69ACA8C5CF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.
The subscriber returned HRESULT 80040210.

"Adam Albright" wrote:

> On Sat, 7 Apr 2007 15:50:02 -0700, ffnut
> <> wrote:
>
> >Whenever I open a video file, it will run for a few seconds and then I get
> >BSOD. I'm using Vista 32bit. Here's the info on the crash:
> >
> >Problem signature
> >Problem Event Name: BlueScreen
> >OS Version: 6.0.6000.2.0.0.768.3
> >Locale ID: 1033
> >
> >Files that help describe the problem
> >Mini040507-05.dmp
> >sysdata.xml
> >Version.txt
> >
> >Extra information about the problem
> >BCCode: 124
> >BCP1: 00000000
> >BCP2: 84F7C540
> >BCP3: B2000000
> >BCP4: 00000175
> >OS Version: 6_0_6000
> >Service Pack: 0_0
> >Product: 768_1
> >
> >
> >Any ideas? I tried to lookup BCCode: 124 and haven't been able to find any
> >info on it. Any help would be appreciated.
>
> You're not giving enough information for anybody to do much beyond
> guessing. To partially translate, sysdata.xml and minidump errors
> often hint something is wrong in the Registy and could be anything
> including that somehow your Registry got corrupted. Since you can
> boot, maybe just the section that deals with video settings or some
> codec is messing things up. Something could be seriously wrong like
> your CPU is overheating or some of your memory is bad. As you can
> tell, I'm just guessing.
>
> In computer speak Vista is trying to tell you hey, something asked me
> to do XXX, so I linked to the Registry (sysdata.xml) and oh my
> goodness, I tried to write what went wrong in file mini040507-05.dmp.
>
> My guess, is the first numbers relate to the date of 4-5-07 and the is
> the 5th time Vista tried to do what you asked and failed.
>
> Turn your computer off and leave it off at least a hour, to rule out
> overheating, (not likely if you can do other stuff) then boot and
> immediatly try to do whatever failed. If it fails again, could be a
> overheating issue, check to be sure your CPU fan is running and the
> power supply fan too.
>
> Next do some memory tests to rule that out. Now go to Control Panel,
> Administrative Tools and use the Evert Viewer to see if you can find
> some warning or error on or around 4-5-07. Print that out and show us.
> Also you may want to try using Vista's search to find the file it
> wrote to called Mini040507-05.dmp. If you do, remember to be sure you
> search your entire root drive. Vista could have put the file in the
> Temp folder under C:\ or anywhere in the system area.
>
>
>

Looks like it's working now. There was a BIOS update for my motherboard(it
wasn't there when I first started trying to fix this) and it hasn't crashed
since. Thanks for your help guys.

"Michael Solomon" wrote:

> ffnut wrote:
> > I've been using WMP 11 and VLC media player to play AVI and MKV
> > files. There are a couple of video files that don't seem to crash.
> > Anything that needs a codec seems to crash, or any large file. The
> > only ones that seem to work(2 trailers I downloaded) are small and
> > don't need any codecs(unless they come with WMP, I didn't have to
> > download anything). Other similar trailers crash it, so this may not
> > be a rule. The files are not corrupt, I've copied them to another PC
> > and they played fine. I've also had DVDs crash with Media Center.
> > Videos watched in Internet Explorer(I go to YouTube, MySpace, etc)
> > play fine.
> >
> > The BSOD isn't always immediate, sometimes it will play for a few
> > seconds or even a few minutes.
> >
> > "Michael Solomon" wrote:
> >
> >> ffnut wrote:
> >>> Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
> >>> driver(100.65) and the beta driver(101.41) neither worked.
> >>>
> >>> "Michael Solomon" wrote:
> >>>
> >>>> ffnut wrote:
> >>>>> Whenever I open a video file, it will run for a few seconds and
> >>>>> then I get BSOD. I'm using Vista 32bit. Here's the info on the
> >>>>> crash:
> >>>>>
> >>>>> Problem signature
> >>>>> Problem Event Name: BlueScreen
> >>>>> OS Version: 6.0.6000.2.0.0.768.3
> >>>>> Locale ID: 1033
> >>>>>
> >>>>> Files that help describe the problem
> >>>>> Mini040507-05.dmp
> >>>>> sysdata.xml
> >>>>> Version.txt
> >>>>>
> >>>>> Extra information about the problem
> >>>>> BCCode: 124
> >>>>> BCP1: 00000000
> >>>>> BCP2: 84F7C540
> >>>>> BCP3: B2000000
> >>>>> BCP4: 00000175
> >>>>> OS Version: 6_0_6000
> >>>>> Service Pack: 0_0
> >>>>> Product: 768_1
> >>>>>
> >>>>>
> >>>>> Any ideas? I tried to lookup BCCode: 124 and haven't been able to
> >>>>> find any info on it. Any help would be appreciated.
> >>>>
> >>>> Have you checked your graphics card manufacturer's website for the
> >>>> latest Vista compatible drivers for your card?
> >>>>
> >>>> --
> >>>> Michael Solomon
> >>
> >> What application are you using to open the video files and does this
> >> happen with any video or just some video files; with what types of
> >> video files are you having this problem?
> >>
> >> --
> >> Michael Solomon
>
> Something this universal, applying across file types and even various
> applications with which you play these files would seem to lead back to some
> driver issue or some hardware that is just not cooperating.
>
> Start with Adam's suggestions just to rule out overheating and other issues
> that he's mentioned. If you come up clean, the next step would be to
> uninstall items one by one, playing a file with which you've had a problem
> in the past after each removal until you find the device that is the source
> of the issue.
>
> Note too, it could be a soundcard issue as well since, I'm assuming, these
> files have sound so you might want to check out your soundcard driver as
> well.
>
> Also, some software you have installed may be conflicting with a device so
> if uninstalling hardware leads nowhere, you may have to remove applications
> one by one as well.
>
> Also, while you've posted mini-dump data, check Event Viewer under
> Administrative Tools and look for errors on the various tabs that seem to
> coincide with this problem as you may see some device or software mentioned
> somewhere in one of the error reports that might lead to the source of the
> problem.
>
>
> --
> Michael Solomon
>
>
>

ffnut wrote:
> Looks like it's working now. There was a BIOS update for my
> motherboard(it wasn't there when I first started trying to fix this)
> and it hasn't crashed since. Thanks for your help guys.
>
> "Michael Solomon" wrote:
>
>> ffnut wrote:
>>> I've been using WMP 11 and VLC media player to play AVI and MKV
>>> files. There are a couple of video files that don't seem to crash.
>>> Anything that needs a codec seems to crash, or any large file. The
>>> only ones that seem to work(2 trailers I downloaded) are small and
>>> don't need any codecs(unless they come with WMP, I didn't have to
>>> download anything). Other similar trailers crash it, so this may
>>> not be a rule. The files are not corrupt, I've copied them to
>>> another PC and they played fine. I've also had DVDs crash with
>>> Media Center. Videos watched in Internet Explorer(I go to YouTube,
>>> MySpace, etc) play fine.
>>>
>>> The BSOD isn't always immediate, sometimes it will play for a few
>>> seconds or even a few minutes.
>>>
>>> "Michael Solomon" wrote:
>>>
>>>> ffnut wrote:
>>>>> Yes, I have an NVIDIA GeForce 7300 LE and tried the latest WHQL
>>>>> driver(100.65) and the beta driver(101.41) neither worked.
>>>>>
>>>>> "Michael Solomon" wrote:
>>>>>
>>>>>> ffnut wrote:
>>>>>>> Whenever I open a video file, it will run for a few seconds and
>>>>>>> then I get BSOD. I'm using Vista 32bit. Here's the info on the
>>>>>>> crash:
>>>>>>>
>>>>>>> Problem signature
>>>>>>> Problem Event Name: BlueScreen
>>>>>>> OS Version: 6.0.6000.2.0.0.768.3
>>>>>>> Locale ID: 1033
>>>>>>>
>>>>>>> Files that help describe the problem
>>>>>>> Mini040507-05.dmp
>>>>>>> sysdata.xml
>>>>>>> Version.txt
>>>>>>>
>>>>>>> Extra information about the problem
>>>>>>> BCCode: 124
>>>>>>> BCP1: 00000000
>>>>>>> BCP2: 84F7C540
>>>>>>> BCP3: B2000000
>>>>>>> BCP4: 00000175
>>>>>>> OS Version: 6_0_6000
>>>>>>> Service Pack: 0_0
>>>>>>> Product: 768_1
>>>>>>>
>>>>>>>
>>>>>>> Any ideas? I tried to lookup BCCode: 124 and haven't been able
>>>>>>> to find any info on it. Any help would be appreciated.
>>>>>>
>>>>>> Have you checked your graphics card manufacturer's website for
>>>>>> the latest Vista compatible drivers for your card?
>>>>>>
>>>>>> --
>>>>>> Michael Solomon
>>>>
>>>> What application are you using to open the video files and does
>>>> this happen with any video or just some video files; with what
>>>> types of video files are you having this problem?
>>>>
>>>> --
>>>> Michael Solomon
>>
>> Something this universal, applying across file types and even various
>> applications with which you play these files would seem to lead back
>> to some driver issue or some hardware that is just not cooperating.
>>
>> Start with Adam's suggestions just to rule out overheating and other
>> issues that he's mentioned. If you come up clean, the next step
>> would be to uninstall items one by one, playing a file with which
>> you've had a problem in the past after each removal until you find
>> the device that is the source of the issue.
>>
>> Note too, it could be a soundcard issue as well since, I'm assuming,
>> these files have sound so you might want to check out your soundcard
>> driver as well.
>>
>> Also, some software you have installed may be conflicting with a
>> device so if uninstalling hardware leads nowhere, you may have to
>> remove applications one by one as well.
>>
>> Also, while you've posted mini-dump data, check Event Viewer under
>> Administrative Tools and look for errors on the various tabs that
>> seem to coincide with this problem as you may see some device or
>> software mentioned somewhere in one of the error reports that might
>> lead to the source of the problem.
>>
>>
>> --
>> Michael Solomon

You're welcome, thanks for letting us know the resolution.

--
Michael Solomon