BUGCODE_USB_DRIVER with external USB HDD PHILIPS

Well, it became obvious after testing all that... if the driver is broken,
don't use it. It's a workaround, I know, but at least it works.

"freddy" wrote:

> Deathwing00,
>
> Thanks, I'll file that information away for future reference. How did you
> come to the realization that you needed a hub to get around this problem? In
> my mind, that step is not intuitive, but then the solution for these sort of
> problems seldom are.
> --
> freddy
>
>
> "Deathwing00" wrote:
>
> > It's a windows vista driver problem with HDD USB disks with the current
> > nForce drivers. nVidia on drivers sucks definitely. Next time I go ATI, at
> > least ATI gives you new drivers every month and does not suddently drop
> > support.
> >
> > Now that I am using the hub, the calls go through it, not directly to the
> > device, and the driver used is for the hub, not for the disk.
> >
> >
> > "freddy" wrote:
> >
> > > Deathwing00,
> > >
> > > Like we were saying, you never know. How did you manage to decide to try
> > > that solution? I also wonder why that approach solved the crash problem. Any
> > > ideas?
> > > --
> > > freddy
> > >
> > >
> > > "Deathwing00" wrote:
> > >
> > > > Hey there!!!!
> > > >
> > > > I finally solved the problem. I bought a simple USB hub and used it to
> > > > connect the hard drive to it, instead of directly to the laptop. No more
> > > > crashes since then.
> > > >
> > > > Cheers!
> > > >
> > > > "freddy" wrote:
> > > >
> > > > > Deathwing00,
> > > > >
> > > > > I have some unsigned drivers on my system, and Windows hasn't complained
> > > > > about it. So, I don't know under what circumstances you'd get a Windows
> > > > > complaint. I had an unusual crash not long ago while performing some routine
> > > > > that had nothing to do with what caused the crash. It turned out the driver
> > > > > for the Asus motherboard monitor was the bad guy, and I got a crash while not
> > > > > using the motherboard monitor. You never know.
> > > > >
> > > > > When I say that the external USB hard drive crashes, I'm not saying that
> > > > > there is anything wrong with the hard drive. Read my comments carefully and
> > > > > you'll see that I'm not saying that. I'm just saying you get a crash when
> > > > > you try using the HD, and that the cause could be elsewhere, so that one
> > > > > can't conclude that the HD or the drivers associated with the HD are at
> > > > > fault. This can be complicated stuff.
> > > > >
> > > > > It's also very speculative in using logic in trying to understand the
> > > > > problem, because a lot of this stuff isn't subject to layman's logic.
> > > > > Anyway, post back on what unsigned drivers you find. You may get to the
> > > > > bottom of this yet.
> > > > > --
> > > > > freddy
> > > > >
> > > > >
> > > > > "Deathwing00" wrote:
> > > > >
> > > > > > Hi again and thanks for your reply.
> > > > > >
> > > > > > Well, it's not that the Hard Drive crashes, it works, it's Vista that
> > > > > > BlueScreens. I can confirm you that it is the hard drive the one causing the
> > > > > > blue screen because I isolated the problem. If the hard drive is not
> > > > > > connected, there are no problems at all.
> > > > > >
> > > > > > I presume it is either a Windows Vista internal bug (wouldn't be the first
> > > > > > one, there are quite a lot to be fixed already), an nVidia driver problem
> > > > > > (not so strange, nVidia is slacking a lot with Windows Vista) or a BIOS
> > > > > > problem (strange, because on Windows XP SP2 it works fine).
> > > > > >
> > > > > > I'll check the signatures and will report back, but I recall that when I
> > > > > > installed the nVidia drivers, Windows did not complain about an unsigned
> > > > > > driver.
> > > > > >
> > > > > > Thank you once again.
> > > > > >
> > > > > > "freddy" wrote:
> > > > > >
> > > > > > > Deathwing00,
> > > > > > >
> > > > > > > I just recalled a procedure you can use to help troubleshoot your issue.
> > > > > > > Proceeding on the premise that a driver is behind your problem, Vista
> > > > > > > includes a utility that can identify unsigned drivers. Microsoft asks
> > > > > > > vendors to submit their drivers to Microsoft for testing to ensure they work
> > > > > > > properly. When the drivers pass this quality check they are called signed
> > > > > > > drivers (like signed of on by Microsoft).
> > > > > > >
> > > > > > > Here is how you can identify the unsigned drivers running on your system:
> > > > > > > Click on Start and select Run. In the window that opens, type sigverif.exe
> > > > > > > and click on OK. The utility will run and list all unsigned drivers it finds.
> > > > > > >
> > > > > > > Not all unsigned drivers will cause problems, but some might. The problem
> > > > > > > is in determining whether one of them is the bad one.
> > > > > > >
> > > > > > > Also, your hard drive crashing doesn't necessarily mean that there is
> > > > > > > something wrong with the hard drive or with the USB associated drivers. A
> > > > > > > problem elsewhere can cause your hard drive to crash, making isolating the
> > > > > > > problem a confusing exercise. A problem with NIC drivers, video card
> > > > > > > drivers, and any other drivers, can precipitate the issue you are having.
> > > > > > >
> > > > > > > These comments are only intended to help in understanding the issue.
> > > > > > > --
> > > > > > > freddy
> > > > > > >
> > > > > > >
> > > > > > > "Deathwing00" wrote:
> > > > > > >
> > > > > > > > Thanks a lot for your quick reply.
> > > > > > > >
> > > > > > > > "freddy" wrote:
> > > > > > > >
> > > > > > > > > Deathwing00,
> > > > > > > > >
> > > > > > > > > Anyone troubleshooting this problem should be able to read and interpret
> > > > > > > > > Windows error reports. I don't know whether anyone here can do that, but
> > > > > > > > > time will tell. I searched the Internet on BCCode 1000008e and found the
> > > > > > > > > following explanation (at the link, read down for full explanation):
> > > > > > > > >
> > > > > > > > > http://www.pcreview.co.uk/forums/thread-439539.php
> > > > > > > > >
> > > > > > > > > Of course, reading all that information does not provide the solution to
> > > > > > > > > your specific issue. It does, however, suggest that the problem is
> > > > > > > > > associated with a driver issue. Which driver is hard to tell without further
> > > > > > > > > troubleshooting, but one has to know how to go about doing troubleshooting.
> > > > > > > > >
> > > > > > > > > One can start troubleshooting by trying certain steps to see what happens.
> > > > > > > > > For example, download and install all updates available at the Microsoft
> > > > > > > > > update site, if you haven't already done that. You might get a fix by luck
> > > > > > > > > that way.
> > > > > > > >
> > > > > > > > Fully up to date.
> > > > > > > >
> > > > > > > > >
> > > > > > > > > In addition, check Device Manager to see whether some indication of a
> > > > > > > > > problem is disclosed there. If there is, you can use the procedures in
> > > > > > > > > Device Manager to updating drivers. That is, Device Manager can search for
> > > > > > > > > updated drivers.
> > > > > > > > >
> > > > > > > >
> > > > > > > > It says all drivers are up and running fine.
> > > > > > > >
> > > > > > > > > Another approach is to determine whether the external hard drive requires a
> > > > > > > > > driver to function properly. Some external devices need special drivers,
> > > > > > > > > apart from the normal USB port drivers, and some don't. For example, your
> > > > > > > > > hard drive may have an integrated controller requiring a driver, but I have
> > > > > > > > > no knowledge whether it does or not.
> > > > > > > > >
> > > > > > > >
> > > > > > > > The vendor says there is no need for any driver. In fact, the driver works,
> > > > > > > > but it always ends up sooner or later with that blue screen. I also checked
> > > > > > > > nVidia's website for drivers, but there are none.
> > > > > > > >
> > > > > > > > > These comments are just some things to consider. Others may have additional
> > > > > > > > > information for you.
> > > > > > > > >
> > > > > > > >
> > > > > > > > Thank you. I'll try to post the details of the blue screen later on.
> > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > --
> > > > > > > > > freddy
> > > > > > > > >
> > > > > > > > >
> > > > > > > >

Deathwing00,

That's pretty good. I'm not sure whether I could have managed to try that
approach from what I understood about the situation. Anyway, great you fixed
it.
--
freddy


"Deathwing00" wrote:

> Well, it became obvious after testing all that... if the driver is broken,
> don't use it. It's a workaround, I know, but at least it works.
>
> "freddy" wrote:
>
> > Deathwing00,
> >
> > Thanks, I'll file that information away for future reference. How did you
> > come to the realization that you needed a hub to get around this problem? In
> > my mind, that step is not intuitive, but then the solution for these sort of
> > problems seldom are.
> > --
> > freddy
> >
> >
> > "Deathwing00" wrote:
> >
> > > It's a windows vista driver problem with HDD USB disks with the current
> > > nForce drivers. nVidia on drivers sucks definitely. Next time I go ATI, at
> > > least ATI gives you new drivers every month and does not suddently drop
> > > support.
> > >
> > > Now that I am using the hub, the calls go through it, not directly to the
> > > device, and the driver used is for the hub, not for the disk.
> > >
> > >
> > > "freddy" wrote:
> > >
> > > > Deathwing00,
> > > >
> > > > Like we were saying, you never know. How did you manage to decide to try
> > > > that solution? I also wonder why that approach solved the crash problem. Any
> > > > ideas?
> > > > --
> > > > freddy
> > > >
> > > >
> > > > "Deathwing00" wrote:
> > > >
> > > > > Hey there!!!!
> > > > >
> > > > > I finally solved the problem. I bought a simple USB hub and used it to
> > > > > connect the hard drive to it, instead of directly to the laptop. No more
> > > > > crashes since then.
> > > > >
> > > > > Cheers!
> > > > >
> > > > > "freddy" wrote:
> > > > >
> > > > > > Deathwing00,
> > > > > >
> > > > > > I have some unsigned drivers on my system, and Windows hasn't complained
> > > > > > about it. So, I don't know under what circumstances you'd get a Windows
> > > > > > complaint. I had an unusual crash not long ago while performing some routine
> > > > > > that had nothing to do with what caused the crash. It turned out the driver
> > > > > > for the Asus motherboard monitor was the bad guy, and I got a crash while not
> > > > > > using the motherboard monitor. You never know.
> > > > > >
> > > > > > When I say that the external USB hard drive crashes, I'm not saying that
> > > > > > there is anything wrong with the hard drive. Read my comments carefully and
> > > > > > you'll see that I'm not saying that. I'm just saying you get a crash when
> > > > > > you try using the HD, and that the cause could be elsewhere, so that one
> > > > > > can't conclude that the HD or the drivers associated with the HD are at
> > > > > > fault. This can be complicated stuff.
> > > > > >
> > > > > > It's also very speculative in using logic in trying to understand the
> > > > > > problem, because a lot of this stuff isn't subject to layman's logic.
> > > > > > Anyway, post back on what unsigned drivers you find. You may get to the
> > > > > > bottom of this yet.
> > > > > > --
> > > > > > freddy
> > > > > >
> > > > > >
> > > > > > "Deathwing00" wrote:
> > > > > >
> > > > > > > Hi again and thanks for your reply.
> > > > > > >
> > > > > > > Well, it's not that the Hard Drive crashes, it works, it's Vista that
> > > > > > > BlueScreens. I can confirm you that it is the hard drive the one causing the
> > > > > > > blue screen because I isolated the problem. If the hard drive is not
> > > > > > > connected, there are no problems at all.
> > > > > > >
> > > > > > > I presume it is either a Windows Vista internal bug (wouldn't be the first
> > > > > > > one, there are quite a lot to be fixed already), an nVidia driver problem
> > > > > > > (not so strange, nVidia is slacking a lot with Windows Vista) or a BIOS
> > > > > > > problem (strange, because on Windows XP SP2 it works fine).
> > > > > > >
> > > > > > > I'll check the signatures and will report back, but I recall that when I
> > > > > > > installed the nVidia drivers, Windows did not complain about an unsigned
> > > > > > > driver.
> > > > > > >
> > > > > > > Thank you once again.
> > > > > > >
> > > > > > > "freddy" wrote:
> > > > > > >
> > > > > > > > Deathwing00,
> > > > > > > >
> > > > > > > > I just recalled a procedure you can use to help troubleshoot your issue.
> > > > > > > > Proceeding on the premise that a driver is behind your problem, Vista
> > > > > > > > includes a utility that can identify unsigned drivers. Microsoft asks
> > > > > > > > vendors to submit their drivers to Microsoft for testing to ensure they work
> > > > > > > > properly. When the drivers pass this quality check they are called signed
> > > > > > > > drivers (like signed of on by Microsoft).
> > > > > > > >
> > > > > > > > Here is how you can identify the unsigned drivers running on your system:
> > > > > > > > Click on Start and select Run. In the window that opens, type sigverif.exe
> > > > > > > > and click on OK. The utility will run and list all unsigned drivers it finds.
> > > > > > > >
> > > > > > > > Not all unsigned drivers will cause problems, but some might. The problem
> > > > > > > > is in determining whether one of them is the bad one.
> > > > > > > >
> > > > > > > > Also, your hard drive crashing doesn't necessarily mean that there is
> > > > > > > > something wrong with the hard drive or with the USB associated drivers. A
> > > > > > > > problem elsewhere can cause your hard drive to crash, making isolating the
> > > > > > > > problem a confusing exercise. A problem with NIC drivers, video card
> > > > > > > > drivers, and any other drivers, can precipitate the issue you are having.
> > > > > > > >
> > > > > > > > These comments are only intended to help in understanding the issue.
> > > > > > > > --
> > > > > > > > freddy
> > > > > > > >
> > > > > > > >
> > > > > > > > "Deathwing00" wrote:
> > > > > > > >
> > > > > > > > > Thanks a lot for your quick reply.
> > > > > > > > >
> > > > > > > > > "freddy" wrote:
> > > > > > > > >
> > > > > > > > > > Deathwing00,
> > > > > > > > > >
> > > > > > > > > > Anyone troubleshooting this problem should be able to read and interpret
> > > > > > > > > > Windows error reports. I don't know whether anyone here can do that, but
> > > > > > > > > > time will tell. I searched the Internet on BCCode 1000008e and found the
> > > > > > > > > > following explanation (at the link, read down for full explanation):
> > > > > > > > > >
> > > > > > > > > > http://www.pcreview.co.uk/forums/thread-439539.php
> > > > > > > > > >
> > > > > > > > > > Of course, reading all that information does not provide the solution to
> > > > > > > > > > your specific issue. It does, however, suggest that the problem is
> > > > > > > > > > associated with a driver issue. Which driver is hard to tell without further
> > > > > > > > > > troubleshooting, but one has to know how to go about doing troubleshooting.
> > > > > > > > > >
> > > > > > > > > > One can start troubleshooting by trying certain steps to see what happens.
> > > > > > > > > > For example, download and install all updates available at the Microsoft
> > > > > > > > > > update site, if you haven't already done that. You might get a fix by luck
> > > > > > > > > > that way.
> > > > > > > > >
> > > > > > > > > Fully up to date.
> > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > In addition, check Device Manager to see whether some indication of a
> > > > > > > > > > problem is disclosed there. If there is, you can use the procedures in
> > > > > > > > > > Device Manager to updating drivers. That is, Device Manager can search for
> > > > > > > > > > updated drivers.
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > > It says all drivers are up and running fine.
> > > > > > > > >
> > > > > > > > > > Another approach is to determine whether the external hard drive requires a
> > > > > > > > > > driver to function properly. Some external devices need special drivers,
> > > > > > > > > > apart from the normal USB port drivers, and some don't. For example, your
> > > > > > > > > > hard drive may have an integrated controller requiring a driver, but I have
> > > > > > > > > > no knowledge whether it does or not.
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > > The vendor says there is no need for any driver. In fact, the driver works,
> > > > > > > > > but it always ends up sooner or later with that blue screen. I also checked
> > > > > > > > > nVidia's website for drivers, but there are none.
> > > > > > > > >
> > > > > > > > > > These comments are just some things to consider. Others may have additional
> > > > > > > > > > information for you.
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > > Thank you. I'll try to post the details of the blue screen later on.
> > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > freddy
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >