But Microsoft can't help. At least Microsoft India can't.

Last weekend I had two different people from Microsoft connected to my
computer for about a total of 8 hours. Neither of them could fix it.
The second one was supposedly an engineer it had been kicked up to.
After about 4+ hours connected with Easy Assist he announced that he
thought that it was an infection of some kind. But Ad Aware, Spybot
Search and Destroy, Windows Defender, Norton Internet Security 2007
(Their first decent product in years.) and the new Panda Anti-Rootkit
software all failed to find anything. This is getting really, really
annoying.

BTW, I thought it interesting that neither one of them tried opening
the debugging tools on my system. When I did that today the CLR
debugging tool told me:

An unhandled exception of type
'System.Reflection.TargetInvocationException' occurred in mscorlib.dll

Additional information: Exception has been thrown by the target of an
invocation.

I really don't know if it's worth trying to open another ticket with
them or not.

Fix what? Windows version?
======================
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

JackOfAllTech wrote:
> Last weekend I had two different people from Microsoft connected to my
> computer for about a total of 8 hours. Neither of them could fix it.
> The second one was supposedly an engineer it had been kicked up to.
> After about 4+ hours connected with Easy Assist he announced that he
> thought that it was an infection of some kind. But Ad Aware, Spybot
> Search and Destroy, Windows Defender, Norton Internet Security 2007
> (Their first decent product in years.) and the new Panda Anti-Rootkit
> software all failed to find anything. This is getting really, really
> annoying.
>
> BTW, I thought it interesting that neither one of them tried opening
> the debugging tools on my system. When I did that today the CLR
> debugging tool told me:
>
> An unhandled exception of type
> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
>
> Additional information: Exception has been thrown by the target of an
> invocation.
>
> I really don't know if it's worth trying to open another ticket with
> them or not.

What exactly is the problem? If you don't tell us the problem then we
can't help.

Hope this helps.


JackOfAllTech wrote:
>
> Last weekend I had two different people from Microsoft connected to my
> computer for about a total of 8 hours. Neither of them could fix it.
> The second one was supposedly an engineer it had been kicked up to.
> After about 4+ hours connected with Easy Assist he announced that he
> thought that it was an infection of some kind. But Ad Aware, Spybot
> Search and Destroy, Windows Defender, Norton Internet Security 2007
> (Their first decent product in years.) and the new Panda Anti-Rootkit
> software all failed to find anything. This is getting really, really
> annoying.
>
> BTW, I thought it interesting that neither one of them tried opening
> the debugging tools on my system. When I did that today the CLR
> debugging tool told me:
>
> An unhandled exception of type
> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
>
> Additional information: Exception has been thrown by the target of an
> invocation.
>
> I really don't know if it's worth trying to open another ticket with
> them or not.

On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
> Last weekend I had two different people from Microsoft connected to my
> computer for about a total of 8 hours. Neither of them could fix it.
> The second one was supposedly an engineer it had been kicked up to.
> After about 4+ hours connected with Easy Assist he announced that he
> thought that it was an infection of some kind. But Ad Aware, Spybot
> Search and Destroy, Windows Defender, Norton Internet Security 2007
> (Their first decent product in years.) and the new Panda Anti-Rootkit
> software all failed to find anything. This is getting really, really
> annoying.
>
> BTW, I thought it interesting that neither one of them tried opening
> the debugging tools on my system. When I did that today the CLR
> debugging tool told me:
>
> An unhandled exception of type
> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
>
> Additional information: Exception has been thrown by the target of an
> invocation.
>
> I really don't know if it's worth trying to open another ticket with
> them or not.

Ooops. I thought this was going into another thread that was
discussing this issue. The problem is that the security updates
for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
install and neither will SP3 for version 1.0.

They produce error dialogs like this:

SL3AC.tmp - Common Language Runtime Debugging Services (Window title)

Application has generated an exception that could not be handled.

Process id=0x654(1620), Thread id=0x2bc(700).

Click OK to terminate the application.
Click CANCEL to debug the application.

here is a message I just got from Microsoft about that problem. I haven't
tried it yet but will let you know if it works.

1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
quotes) and press Enter. Choose Yes when you are prompted.

2. Copy the following commands and then paste them into the opened Notepad
window:



echo off

Rd C:\Windows\assembly /s /q

Rd "C:\Windows\Microsoft .NET" /s /q

Del C:\Windows\System32\mscoree.dll /q

Del C:\Windows\System32\URTTemp\mscoree.dll /q

del %temp% /Q /F

MSIexec /unregister

MSIexec /regserver

Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f

Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f

Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f

Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f



3. After you paste the above commands, please close the Notepad window.
Choose Yes when you are prompted to save the file.

4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
press Enter to run the commands we have pasted.



Step 2: Add permission

============================

1. Please click Start

2. Please click Run

3. Please type: “regedit� (without the quotes).

4. Please locate the following registry key:



HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion



5. Please right click on Fusion. Please select Permissions

6. Click Add, input “everyone� (without the quotes) in the pop window and
click apply.

7. Check if “everyone� in the user names has the full control check on the
allow array.

8. Click Okay to exit and restart to see if it works.



"JackOfAllTech" wrote:

> On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
> > Last weekend I had two different people from Microsoft connected to my
> > computer for about a total of 8 hours. Neither of them could fix it.
> > The second one was supposedly an engineer it had been kicked up to.
> > After about 4+ hours connected with Easy Assist he announced that he
> > thought that it was an infection of some kind. But Ad Aware, Spybot
> > Search and Destroy, Windows Defender, Norton Internet Security 2007
> > (Their first decent product in years.) and the new Panda Anti-Rootkit
> > software all failed to find anything. This is getting really, really
> > annoying.
> >
> > BTW, I thought it interesting that neither one of them tried opening
> > the debugging tools on my system. When I did that today the CLR
> > debugging tool told me:
> >
> > An unhandled exception of type
> > 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
> >
> > Additional information: Exception has been thrown by the target of an
> > invocation.
> >
> > I really don't know if it's worth trying to open another ticket with
> > them or not.
>
> Ooops. I thought this was going into another thread that was
> discussing this issue. The problem is that the security updates
> for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
> install and neither will SP3 for version 1.0.
>
> They produce error dialogs like this:
>
> SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
>
> Application has generated an exception that could not be handled.
>
> Process id=0x654(1620), Thread id=0x2bc(700).
>
> Click OK to terminate the application.
> Click CANCEL to debug the application.
>
>

NO- Did not work because the remove.bat program did not work. Will let you
know if I get more help.

"monty" wrote:

> here is a message I just got from Microsoft about that problem. I haven't
> tried it yet but will let you know if it works.
>
> 1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
> quotes) and press Enter. Choose Yes when you are prompted.
>
> 2. Copy the following commands and then paste them into the opened Notepad
> window:
>
>
>
> echo off
>
> Rd C:\Windows\assembly /s /q
>
> Rd "C:\Windows\Microsoft .NET" /s /q
>
> Del C:\Windows\System32\mscoree.dll /q
>
> Del C:\Windows\System32\URTTemp\mscoree.dll /q
>
> del %temp% /Q /F
>
> MSIexec /unregister
>
> MSIexec /regserver
>
> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f
>
> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f
>
> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f
>
> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f
>
>
>
> 3. After you paste the above commands, please close the Notepad window.
> Choose Yes when you are prompted to save the file.
>
> 4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
> press Enter to run the commands we have pasted.
>
>
>
> Step 2: Add permission
>
> ============================
>
> 1. Please click Start
>
> 2. Please click Run
>
> 3. Please type: “regedit� (without the quotes).
>
> 4. Please locate the following registry key:
>
>
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion
>
>
>
> 5. Please right click on Fusion. Please select Permissions
>
> 6. Click Add, input “everyone� (without the quotes) in the pop window and
> click apply.
>
> 7. Check if “everyone� in the user names has the full control check on the
> allow array.
>
> 8. Click Okay to exit and restart to see if it works.
>
>
>
> "JackOfAllTech" wrote:
>
> > On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
> > > Last weekend I had two different people from Microsoft connected to my
> > > computer for about a total of 8 hours. Neither of them could fix it.
> > > The second one was supposedly an engineer it had been kicked up to.
> > > After about 4+ hours connected with Easy Assist he announced that he
> > > thought that it was an infection of some kind. But Ad Aware, Spybot
> > > Search and Destroy, Windows Defender, Norton Internet Security 2007
> > > (Their first decent product in years.) and the new Panda Anti-Rootkit
> > > software all failed to find anything. This is getting really, really
> > > annoying.
> > >
> > > BTW, I thought it interesting that neither one of them tried opening
> > > the debugging tools on my system. When I did that today the CLR
> > > debugging tool told me:
> > >
> > > An unhandled exception of type
> > > 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
> > >
> > > Additional information: Exception has been thrown by the target of an
> > > invocation.
> > >
> > > I really don't know if it's worth trying to open another ticket with
> > > them or not.
> >
> > Ooops. I thought this was going into another thread that was
> > discussing this issue. The problem is that the security updates
> > for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
> > install and neither will SP3 for version 1.0.
> >
> > They produce error dialogs like this:
> >
> > SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
> >
> > Application has generated an exception that could not be handled.
> >
> > Process id=0x654(1620), Thread id=0x2bc(700).
> >
> > Click OK to terminate the application.
> > Click CANCEL to debug the application.
> >
> >

If you don't usually log an as an administrator, you might need to do so
to run remove.bat, otherwise it may not have permission to delete the files.

If you still have problems, running remove.bat from a command prompt
(rather than using Start>Run) might allow you to see what failed to work
in it - removing the "echo off" line will help with this, as it will
then display (echo) each command as it is run and you can see which one
causes the problem.


monty wrote:
> NO- Did not work because the remove.bat program did not work. Will let you
> know if I get more help.
>
> "monty" wrote:
>
>> here is a message I just got from Microsoft about that problem. I haven't
>> tried it yet but will let you know if it works.
>>
>> 1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
>> quotes) and press Enter. Choose Yes when you are prompted.
>>
>> 2. Copy the following commands and then paste them into the opened Notepad
>> window:
>>
>>
>>
>> echo off
>>
>> Rd C:\Windows\assembly /s /q
>>
>> Rd "C:\Windows\Microsoft .NET" /s /q
>>
>> Del C:\Windows\System32\mscoree.dll /q
>>
>> Del C:\Windows\System32\URTTemp\mscoree.dll /q
>>
>> del %temp% /Q /F
>>
>> MSIexec /unregister
>>
>> MSIexec /regserver
>>
>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f
>>
>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f
>>
>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f
>>
>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f
>>
>>
>>
>> 3. After you paste the above commands, please close the Notepad window.
>> Choose Yes when you are prompted to save the file.
>>
>> 4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
>> press Enter to run the commands we have pasted.
>>
>>
>>
>> Step 2: Add permission
>>
>> ============================
>>
>> 1. Please click Start
>>
>> 2. Please click Run
>>
>> 3. Please type: “regedit� (without the quotes).
>>
>> 4. Please locate the following registry key:
>>
>>
>>
>> HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion
>>
>>
>>
>> 5. Please right click on Fusion. Please select Permissions
>>
>> 6. Click Add, input “everyone� (without the quotes) in the pop window and
>> click apply.
>>
>> 7. Check if “everyone� in the user names has the full control check on the
>> allow array.
>>
>> 8. Click Okay to exit and restart to see if it works.
>>
>>
>>
>> "JackOfAllTech" wrote:
>>
>>> On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
>>>> Last weekend I had two different people from Microsoft connected to my
>>>> computer for about a total of 8 hours. Neither of them could fix it.
>>>> The second one was supposedly an engineer it had been kicked up to.
>>>> After about 4+ hours connected with Easy Assist he announced that he
>>>> thought that it was an infection of some kind. But Ad Aware, Spybot
>>>> Search and Destroy, Windows Defender, Norton Internet Security 2007
>>>> (Their first decent product in years.) and the new Panda Anti-Rootkit
>>>> software all failed to find anything. This is getting really, really
>>>> annoying.
>>>>
>>>> BTW, I thought it interesting that neither one of them tried opening
>>>> the debugging tools on my system. When I did that today the CLR
>>>> debugging tool told me:
>>>>
>>>> An unhandled exception of type
>>>> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
>>>>
>>>> Additional information: Exception has been thrown by the target of an
>>>> invocation.
>>>>
>>>> I really don't know if it's worth trying to open another ticket with
>>>> them or not.
>>> Ooops. I thought this was going into another thread that was
>>> discussing this issue. The problem is that the security updates
>>> for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
>>> install and neither will SP3 for version 1.0.
>>>
>>> They produce error dialogs like this:
>>>
>>> SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
>>>
>>> Application has generated an exception that could not be handled.
>>>
>>> Process id=0x654(1620), Thread id=0x2bc(700).
>>>
>>> Click OK to terminate the application.
>>> Click CANCEL to debug the application.
>>>
>>>

tried as you suggest but I cannot stop the scroll and disapearance of the
lines so that I can read them. I tried to use the pause button to no avail.
any suggestions? You can also respond to me personally. If I get any results
I will post them to this discussion.


"Mark Bourne" wrote:

> If you don't usually log an as an administrator, you might need to do so
> to run remove.bat, otherwise it may not have permission to delete the files.
>
> If you still have problems, running remove.bat from a command prompt
> (rather than using Start>Run) might allow you to see what failed to work
> in it - removing the "echo off" line will help with this, as it will
> then display (echo) each command as it is run and you can see which one
> causes the problem.
>
>
> monty wrote:
> > NO- Did not work because the remove.bat program did not work. Will let you
> > know if I get more help.
> >
> > "monty" wrote:
> >
> >> here is a message I just got from Microsoft about that problem. I haven't
> >> tried it yet but will let you know if it works.
> >>
> >> 1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
> >> quotes) and press Enter. Choose Yes when you are prompted.
> >>
> >> 2. Copy the following commands and then paste them into the opened Notepad
> >> window:
> >>
> >>
> >>
> >> echo off
> >>
> >> Rd C:\Windows\assembly /s /q
> >>
> >> Rd "C:\Windows\Microsoft .NET" /s /q
> >>
> >> Del C:\Windows\System32\mscoree.dll /q
> >>
> >> Del C:\Windows\System32\URTTemp\mscoree.dll /q
> >>
> >> del %temp% /Q /F
> >>
> >> MSIexec /unregister
> >>
> >> MSIexec /regserver
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f
> >>
> >>
> >>
> >> 3. After you paste the above commands, please close the Notepad window.
> >> Choose Yes when you are prompted to save the file.
> >>
> >> 4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
> >> press Enter to run the commands we have pasted.
> >>
> >>
> >>
> >> Step 2: Add permission
> >>
> >> ============================
> >>
> >> 1. Please click Start
> >>
> >> 2. Please click Run
> >>
> >> 3. Please type: “regedit� (without the quotes).
> >>
> >> 4. Please locate the following registry key:
> >>
> >>
> >>
> >> HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion
> >>
> >>
> >>
> >> 5. Please right click on Fusion. Please select Permissions
> >>
> >> 6. Click Add, input “everyone� (without the quotes) in the pop window and
> >> click apply.
> >>
> >> 7. Check if “everyone� in the user names has the full control check on the
> >> allow array.
> >>
> >> 8. Click Okay to exit and restart to see if it works.
> >>
> >>
> >>
> >> "JackOfAllTech" wrote:
> >>
> >>> On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
> >>>> Last weekend I had two different people from Microsoft connected to my
> >>>> computer for about a total of 8 hours. Neither of them could fix it.
> >>>> The second one was supposedly an engineer it had been kicked up to.
> >>>> After about 4+ hours connected with Easy Assist he announced that he
> >>>> thought that it was an infection of some kind. But Ad Aware, Spybot
> >>>> Search and Destroy, Windows Defender, Norton Internet Security 2007
> >>>> (Their first decent product in years.) and the new Panda Anti-Rootkit
> >>>> software all failed to find anything. This is getting really, really
> >>>> annoying.
> >>>>
> >>>> BTW, I thought it interesting that neither one of them tried opening
> >>>> the debugging tools on my system. When I did that today the CLR
> >>>> debugging tool told me:
> >>>>
> >>>> An unhandled exception of type
> >>>> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
> >>>>
> >>>> Additional information: Exception has been thrown by the target of an
> >>>> invocation.
> >>>>
> >>>> I really don't know if it's worth trying to open another ticket with
> >>>> them or not.
> >>> Ooops. I thought this was going into another thread that was
> >>> discussing this issue. The problem is that the security updates
> >>> for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
> >>> install and neither will SP3 for version 1.0.
> >>>
> >>> They produce error dialogs like this:
> >>>
> >>> SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
> >>>
> >>> Application has generated an exception that could not be handled.
> >>>
> >>> Process id=0x654(1620), Thread id=0x2bc(700).
> >>>
> >>> Click OK to terminate the application.
> >>> Click CANCEL to debug the application.
> >>>
> >>>
>

This is a copy of my answer to ms.

did as you suggested and copied and pasted the commands. Ran the program
"remove.bat" , it stated that the program could not find a file in system32.
I
pressed "pause" and "break" to not close
the information but the window closes before I can read all the writing. the
first file is
the program cannot find the program C:\windows\system32\mscoree.dll.

Printcreen also does not copy

what now?





"Mark Bourne" wrote:

> If you don't usually log an as an administrator, you might need to do so
> to run remove.bat, otherwise it may not have permission to delete the files.
>
> If you still have problems, running remove.bat from a command prompt
> (rather than using Start>Run) might allow you to see what failed to work
> in it - removing the "echo off" line will help with this, as it will
> then display (echo) each command as it is run and you can see which one
> causes the problem.
>
>
> monty wrote:
> > NO- Did not work because the remove.bat program did not work. Will let you
> > know if I get more help.
> >
> > "monty" wrote:
> >
> >> here is a message I just got from Microsoft about that problem. I haven't
> >> tried it yet but will let you know if it works.
> >>
> >> 1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
> >> quotes) and press Enter. Choose Yes when you are prompted.
> >>
> >> 2. Copy the following commands and then paste them into the opened Notepad
> >> window:
> >>
> >>
> >>
> >> echo off
> >>
> >> Rd C:\Windows\assembly /s /q
> >>
> >> Rd "C:\Windows\Microsoft .NET" /s /q
> >>
> >> Del C:\Windows\System32\mscoree.dll /q
> >>
> >> Del C:\Windows\System32\URTTemp\mscoree.dll /q
> >>
> >> del %temp% /Q /F
> >>
> >> MSIexec /unregister
> >>
> >> MSIexec /regserver
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f
> >>
> >> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f
> >>
> >>
> >>
> >> 3. After you paste the above commands, please close the Notepad window.
> >> Choose Yes when you are prompted to save the file.
> >>
> >> 4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
> >> press Enter to run the commands we have pasted.
> >>
> >>
> >>
> >> Step 2: Add permission
> >>
> >> ============================
> >>
> >> 1. Please click Start
> >>
> >> 2. Please click Run
> >>
> >> 3. Please type: “regedit� (without the quotes).
> >>
> >> 4. Please locate the following registry key:
> >>
> >>
> >>
> >> HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion
> >>
> >>
> >>
> >> 5. Please right click on Fusion. Please select Permissions
> >>
> >> 6. Click Add, input “everyone� (without the quotes) in the pop window and
> >> click apply.
> >>
> >> 7. Check if “everyone� in the user names has the full control check on the
> >> allow array.
> >>
> >> 8. Click Okay to exit and restart to see if it works.
> >>
> >>
> >>
> >> "JackOfAllTech" wrote:
> >>
> >>> On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
> >>>> Last weekend I had two different people from Microsoft connected to my
> >>>> computer for about a total of 8 hours. Neither of them could fix it.
> >>>> The second one was supposedly an engineer it had been kicked up to.
> >>>> After about 4+ hours connected with Easy Assist he announced that he
> >>>> thought that it was an infection of some kind. But Ad Aware, Spybot
> >>>> Search and Destroy, Windows Defender, Norton Internet Security 2007
> >>>> (Their first decent product in years.) and the new Panda Anti-Rootkit
> >>>> software all failed to find anything. This is getting really, really
> >>>> annoying.
> >>>>
> >>>> BTW, I thought it interesting that neither one of them tried opening
> >>>> the debugging tools on my system. When I did that today the CLR
> >>>> debugging tool told me:
> >>>>
> >>>> An unhandled exception of type
> >>>> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
> >>>>
> >>>> Additional information: Exception has been thrown by the target of an
> >>>> invocation.
> >>>>
> >>>> I really don't know if it's worth trying to open another ticket with
> >>>> them or not.
> >>> Ooops. I thought this was going into another thread that was
> >>> discussing this issue. The problem is that the security updates
> >>> for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
> >>> install and neither will SP3 for version 1.0.
> >>>
> >>> They produce error dialogs like this:
> >>>
> >>> SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
> >>>
> >>> Application has generated an exception that could not be handled.
> >>>
> >>> Process id=0x654(1620), Thread id=0x2bc(700).
> >>>
> >>> Click OK to terminate the application.
> >>> Click CANCEL to debug the application.
> >>>
> >>>
>

I assume the command window is now staying open, just that the lines are
scrolling off the top? There may be a scroll bar at the right to see the
lines scrolling off the top. If not, right-click the title bar at the
top of the Command Prompt window, click Properties, Layout tab, and
increase the height under Screen Buffer Size. Running the batch file
again may well result in some or all of the files not being found, if
they have been previously deleted. But then, if the script is trying to
delete the file anyway, it's not really a problem if it doesn't exist!

Best to see what Microsoft support say though, since you are still in
contact with them ;o)


monty wrote:
> tried as you suggest but I cannot stop the scroll and disapearance of the
> lines so that I can read them. I tried to use the pause button to no avail.
> any suggestions? You can also respond to me personally. If I get any results
> I will post them to this discussion.
>
>
> "Mark Bourne" wrote:
>
>> If you don't usually log an as an administrator, you might need to do so
>> to run remove.bat, otherwise it may not have permission to delete the files.
>>
>> If you still have problems, running remove.bat from a command prompt
>> (rather than using Start>Run) might allow you to see what failed to work
>> in it - removing the "echo off" line will help with this, as it will
>> then display (echo) each command as it is run and you can see which one
>> causes the problem.
>>
>>
>> monty wrote:
>>> NO- Did not work because the remove.bat program did not work. Will let you
>>> know if I get more help.
>>>
>>> "monty" wrote:
>>>
>>>> here is a message I just got from Microsoft about that problem. I haven't
>>>> tried it yet but will let you know if it works.
>>>>
>>>> 1. Click Start, click Run, type: “notepad C:\remove.bat� (without the
>>>> quotes) and press Enter. Choose Yes when you are prompted.
>>>>
>>>> 2. Copy the following commands and then paste them into the opened Notepad
>>>> window:
>>>>
>>>>
>>>>
>>>> echo off
>>>>
>>>> Rd C:\Windows\assembly /s /q
>>>>
>>>> Rd "C:\Windows\Microsoft .NET" /s /q
>>>>
>>>> Del C:\Windows\System32\mscoree.dll /q
>>>>
>>>> Del C:\Windows\System32\URTTemp\mscoree.dll /q
>>>>
>>>> del %temp% /Q /F
>>>>
>>>> MSIexec /unregister
>>>>
>>>> MSIexec /regserver
>>>>
>>>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramewo rk" /f
>>>>
>>>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microso ft Integration" /f
>>>>
>>>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework SDK" /f
>>>>
>>>> Reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup" /f
>>>>
>>>>
>>>>
>>>> 3. After you paste the above commands, please close the Notepad window.
>>>> Choose Yes when you are prompted to save the file.
>>>>
>>>> 4. Click Start, click Run, type: “C:\remove.bat� (without the quotes) and
>>>> press Enter to run the commands we have pasted.
>>>>
>>>>
>>>>
>>>> Step 2: Add permission
>>>>
>>>> ============================
>>>>
>>>> 1. Please click Start
>>>>
>>>> 2. Please click Run
>>>>
>>>> 3. Please type: “regedit� (without the quotes).
>>>>
>>>> 4. Please locate the following registry key:
>>>>
>>>>
>>>>
>>>> HKEY_LOCAL_MACHINE\Software\Microsoft\Fusion
>>>>
>>>>
>>>>
>>>> 5. Please right click on Fusion. Please select Permissions
>>>>
>>>> 6. Click Add, input “everyone� (without the quotes) in the pop window and
>>>> click apply.
>>>>
>>>> 7. Check if “everyone� in the user names has the full control check on the
>>>> allow array.
>>>>
>>>> 8. Click Okay to exit and restart to see if it works.
>>>>
>>>>
>>>>
>>>> "JackOfAllTech" wrote:
>>>>
>>>>> On Sep 9, 2:53 pm, JackOfAllTech <Jim.Satterfi...@gmail.com> wrote:
>>>>>> Last weekend I had two different people from Microsoft connected to my
>>>>>> computer for about a total of 8 hours. Neither of them could fix it.
>>>>>> The second one was supposedly an engineer it had been kicked up to.
>>>>>> After about 4+ hours connected with Easy Assist he announced that he
>>>>>> thought that it was an infection of some kind. But Ad Aware, Spybot
>>>>>> Search and Destroy, Windows Defender, Norton Internet Security 2007
>>>>>> (Their first decent product in years.) and the new Panda Anti-Rootkit
>>>>>> software all failed to find anything. This is getting really, really
>>>>>> annoying.
>>>>>>
>>>>>> BTW, I thought it interesting that neither one of them tried opening
>>>>>> the debugging tools on my system. When I did that today the CLR
>>>>>> debugging tool told me:
>>>>>>
>>>>>> An unhandled exception of type
>>>>>> 'System.Reflection.TargetInvocationException' occurred in mscorlib.dll
>>>>>>
>>>>>> Additional information: Exception has been thrown by the target of an
>>>>>> invocation.
>>>>>>
>>>>>> I really don't know if it's worth trying to open another ticket with
>>>>>> them or not.
>>>>> Ooops. I thought this was going into another thread that was
>>>>> discussing this issue. The problem is that the security updates
>>>>> for .Net Framework won't install. SP1 for .Net Framework 1.1 won't
>>>>> install and neither will SP3 for version 1.0.
>>>>>
>>>>> They produce error dialogs like this:
>>>>>
>>>>> SL3AC.tmp - Common Language Runtime Debugging Services (Window title)
>>>>>
>>>>> Application has generated an exception that could not be handled.
>>>>>
>>>>> Process id=0x654(1620), Thread id=0x2bc(700).
>>>>>
>>>>> Click OK to terminate the application.
>>>>> Click CANCEL to debug the application.
>>>>>
>>>>>