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Calendar Color Change Won't Save

 
 
EJ
Guest
Posts: n/a

 
      01-19-2010
How do I report what I think might be a bug? The problem I am having is that
it takes two tries to save a calendar's color.

I have several calendars. When I change and save the color of a Calendar,
the events flash the new color for a split second and revert to the previous
color. The color of the calendar in the calendar list (in the menu) also
reverts. When I go back to the Calendar properties the previous color is
checked (as it was before I made the change). I then check and save the
color a second time and the color of the events and the color of the box in
front of the Calendar in the menu changes. I go back in to the properties
and see that the change I wanted is in place.

I think it should work the first time. How do I report this behavior?

Windows 7 Ultimate Build 7100 (RC1)
WLM Build 14.0.8089.0726

 
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...winston
Guest
Posts: n/a

 
      01-21-2010
You're welcome and good luck...Hopefully a response that yields positive results will be forthcoming.

--
...winston
ms-mvp mail

"EJ" <> wrote in message news:C5CD7107-4C73-4040-9B35-...
> Thank you for your response. Yes I'm using a Live ID to sign in to Windows Live.
>
> I chose the option (#2) you provided for reporting the problem to WLM Support. I had previously looked at Help/Send feedback ...,
> but it seemed to be soliciting feedback for features and enhancements, and I just wanted to report what I perceive to be a bug.
>
> I had to temporarily enable pop-ups to get the support form to load. I filled in the information and was pleasantly surprised to
> get an incident number for my troubles.
>
> Thank you for providing the link.
>
>
> "...winston" <> wrote in message news:...
> Using a Live ID to sign on to Windows Live ?
>
> There currently is no mechanism to directly report bugs....but...
> Feedback can be sent
> WLM Menu/Help/Send Feedback
> or
> Support can be contacted
> WLM Support
> 1. Go to http://support.live.com/default.aspx...=wlmaildesktop
> 2. Click on any item in the left hand pane FAQ List(then allow that item to load in the right hand pane
> 3. Look in the lower right, click on 'Get more Help', allow that page to load
> 4. Click on 'Get Support', the e-form will load.
>
>
>
> --
> ...winston
> ms-mvp mail
> "EJ" <> wrote in message news:9E7AADFB-8A09-4EBF-A33C-...
> How do I report what I think might be a bug? The problem I am having is that
> it takes two tries to save a calendar's color.
>
> I have several calendars. When I change and save the color of a Calendar,
> the events flash the new color for a split second and revert to the previous
> color. The color of the calendar in the calendar list (in the menu) also
> reverts. When I go back to the Calendar properties the previous color is
> checked (as it was before I made the change). I then check and save the
> color a second time and the color of the events and the color of the box in
> front of the Calendar in the menu changes. I go back in to the properties
> and see that the change I wanted is in place.
>
> I think it should work the first time. How do I report this behavior?
>
> Windows 7 Ultimate Build 7100 (RC1)
> WLM Build 14.0.8089.0726
>

 
Reply With Quote
 
EJ
Guest
Posts: n/a

 
      01-21-2010

I received an answer from WLM Technical Support that indicates at least one
of their personnel - Janet B. - is not familiar with the product's features
which includes changing a Calendar's color by clicking the downward pointing
arrow to the left of the name of any specific Calendar, selecting
properties, and changing the color.

Here is what I wrote, and Janet B.'s response is below that:

********************
The problem I am having is that it takes two tries to save a calendar's
color.

I have several calendars. When I change and save the color of a Calendar,
the events flash the new color for a split second and revert to the previous
color. The color of the calendar in the calendar list (in the menu) also
reverts. When I go back to the Calendar properties the previous color is
checked (as it was before I made the change). I then check and save the
color a second time and the color of the events and the color of the box in
front of the Calendar in the menu changes. I go back in to the properties
and see that the change I wanted is in place.

I am using my Live ID to log in when starting WLM.

Windows 7 Ultimate 64-bit Build 7100 (RC1)
WLM Build 14.0.8089.0726
***************************

Technical Support Response:

Thank you for writing to Windows Live Mail Technical Support. My name is
Janet and I have read that you want to change color of your calendar. I
understand how important it is for you to have your issue addressed.

Currently, there is no way to change the calendar color in Windows Live
Mail. It is set through Windows Live Calendar page. Your feedback is of
great help in our drive to continually improve our products and services.
If you have any additional suggestions for new features that you would like
to add to Windows Live Calendar, please submit your feedback at:

https://feedback.live.com/default.as...alendar&scrx=1

We appreciate your continued support as we strive to provide you with the
highest quality service available. Thank you for using Windows Live Mail.

Sincerely,

Janet B.

Windows Live Mail Technical Support



"...winston" <> wrote in message
news:...
> You're welcome and good luck...Hopefully a response that yields positive
> results will be forthcoming.
>
> --
> ...winston
> ms-mvp mail
>
> "EJ" <> wrote in message
> news:C5CD7107-4C73-4040-9B35-...
>> Thank you for your response. Yes I'm using a Live ID to sign in to
>> Windows Live.
>>
>> I chose the option (#2) you provided for reporting the problem to WLM
>> Support. I had previously looked at Help/Send feedback ..., but it seemed
>> to be soliciting feedback for features and enhancements, and I just
>> wanted to report what I perceive to be a bug.
>>
>> I had to temporarily enable pop-ups to get the support form to load. I
>> filled in the information and was pleasantly surprised to get an incident
>> number for my troubles.
>>
>> Thank you for providing the link.
>>
>>
>> "...winston" <> wrote in message
>> news:...
>> Using a Live ID to sign on to Windows Live ?
>>
>> There currently is no mechanism to directly report bugs....but...
>> Feedback can be sent
>> WLM Menu/Help/Send Feedback
>> or
>> Support can be contacted
>> WLM Support
>> 1. Go to http://support.live.com/default.aspx...=wlmaildesktop
>> 2. Click on any item in the left hand pane FAQ List(then allow that item
>> to load in the right hand pane
>> 3. Look in the lower right, click on 'Get more Help', allow that page to
>> load
>> 4. Click on 'Get Support', the e-form will load.
>>
>>
>>
>> --
>> ...winston
>> ms-mvp mail
>> "EJ" <> wrote in message
>> news:9E7AADFB-8A09-4EBF-A33C-...
>> How do I report what I think might be a bug? The problem I am having
>> is that
>> it takes two tries to save a calendar's color.
>>
>> I have several calendars. When I change and save the color of a
>> Calendar,
>> the events flash the new color for a split second and revert to the
>> previous
>> color. The color of the calendar in the calendar list (in the menu)
>> also
>> reverts. When I go back to the Calendar properties the previous color
>> is
>> checked (as it was before I made the change). I then check and save
>> the
>> color a second time and the color of the events and the color of the
>> box in
>> front of the Calendar in the menu changes. I go back in to the
>> properties
>> and see that the change I wanted is in place.
>>
>> I think it should work the first time. How do I report this behavior?
>>
>> Windows 7 Ultimate Build 7100 (RC1)
>> WLM Build 14.0.8089.0726
>>

 
Reply With Quote
 
EJ
Guest
Posts: n/a

 
      01-21-2010
Correction: The color of calendars can be changed by hovering the pointer
above the name of the calendar and clicking the downward pointing arrow that
appears to the right (not left) of the calendar name.

"EJ" <> wrote in message
news:2E205764-A8D6-4BB6-A944-...
> I received an answer from WLM Technical Support that indicates at least
> one of their personnel - Janet B. - is not familiar with the product's
> features which includes changing a Calendar's color by clicking the
> downward pointing arrow to the left of the name of any specific Calendar,
> selecting properties, and changing the color.
>
> Here is what I wrote, and Janet B.'s response is below that:
>
> ********************
> The problem I am having is that it takes two tries to save a calendar's
> color.
>
> I have several calendars. When I change and save the color of a Calendar,
> the events flash the new color for a split second and revert to the
> previous
> color. The color of the calendar in the calendar list (in the menu) also
> reverts. When I go back to the Calendar properties the previous color is
> checked (as it was before I made the change). I then check and save the
> color a second time and the color of the events and the color of the box
> in
> front of the Calendar in the menu changes. I go back in to the properties
> and see that the change I wanted is in place.
>
> I am using my Live ID to log in when starting WLM.
>
> Windows 7 Ultimate 64-bit Build 7100 (RC1)
> WLM Build 14.0.8089.0726
> ***************************
>
> Technical Support Response:
>
> Thank you for writing to Windows Live Mail Technical Support. My name is
> Janet and I have read that you want to change color of your calendar. I
> understand how important it is for you to have your issue addressed.
>
> Currently, there is no way to change the calendar color in Windows Live
> Mail. It is set through Windows Live Calendar page. Your feedback is of
> great help in our drive to continually improve our products and services.
> If you have any additional suggestions for new features that you would
> like to add to Windows Live Calendar, please submit your feedback at:
>
> https://feedback.live.com/default.as...alendar&scrx=1
>
> We appreciate your continued support as we strive to provide you with the
> highest quality service available. Thank you for using Windows Live Mail.
>
> Sincerely,
>
> Janet B.
>
> Windows Live Mail Technical Support
>
>
>
> "...winston" <> wrote in message
> news:...
>> You're welcome and good luck...Hopefully a response that yields positive
>> results will be forthcoming.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "EJ" <> wrote in message
>> news:C5CD7107-4C73-4040-9B35-...
>>> Thank you for your response. Yes I'm using a Live ID to sign in to
>>> Windows Live.
>>>
>>> I chose the option (#2) you provided for reporting the problem to WLM
>>> Support. I had previously looked at Help/Send feedback ..., but it
>>> seemed to be soliciting feedback for features and enhancements, and I
>>> just wanted to report what I perceive to be a bug.
>>>
>>> I had to temporarily enable pop-ups to get the support form to load. I
>>> filled in the information and was pleasantly surprised to get an
>>> incident number for my troubles.
>>>
>>> Thank you for providing the link.
>>>
>>>
>>> "...winston" <> wrote in message
>>> news:...
>>> Using a Live ID to sign on to Windows Live ?
>>>
>>> There currently is no mechanism to directly report bugs....but...
>>> Feedback can be sent
>>> WLM Menu/Help/Send Feedback
>>> or
>>> Support can be contacted
>>> WLM Support
>>> 1. Go to http://support.live.com/default.aspx...=wlmaildesktop
>>> 2. Click on any item in the left hand pane FAQ List(then allow that
>>> item to load in the right hand pane
>>> 3. Look in the lower right, click on 'Get more Help', allow that page
>>> to load
>>> 4. Click on 'Get Support', the e-form will load.
>>>
>>>
>>>
>>> --
>>> ...winston
>>> ms-mvp mail
>>> "EJ" <> wrote in message
>>> news:9E7AADFB-8A09-4EBF-A33C-...
>>> How do I report what I think might be a bug? The problem I am having
>>> is that
>>> it takes two tries to save a calendar's color.
>>>
>>> I have several calendars. When I change and save the color of a
>>> Calendar,
>>> the events flash the new color for a split second and revert to the
>>> previous
>>> color. The color of the calendar in the calendar list (in the menu)
>>> also
>>> reverts. When I go back to the Calendar properties the previous color
>>> is
>>> checked (as it was before I made the change). I then check and save
>>> the
>>> color a second time and the color of the events and the color of the
>>> box in
>>> front of the Calendar in the menu changes. I go back in to the
>>> properties
>>> and see that the change I wanted is in place.
>>>
>>> I think it should work the first time. How do I report this behavior?
>>>
>>> Windows 7 Ultimate Build 7100 (RC1)
>>> WLM Build 14.0.8089.0726
>>>

 
Reply With Quote
 
...winston
Guest
Posts: n/a

 
      01-22-2010
Fyi...
It depends what one asks..

The Calendar color doesn't really change. The color of the checkmark to select a calendar(web and WLM), the label for the
calendar(Web Only), and the color of an event(web and WLM) do change.

--
...winston
ms-mvp mail

"EJ" <> wrote in message news:...
> Correction: The color of calendars can be changed by hovering the pointer above the name of the calendar and clicking the
> downward pointing arrow that appears to the right (not left) of the calendar name.
>
> "EJ" <> wrote in message news:2E205764-A8D6-4BB6-A944-...
>> I received an answer from WLM Technical Support that indicates at least one of their personnel - Janet B. - is not familiar with
>> the product's features which includes changing a Calendar's color by clicking the downward pointing arrow to the left of the
>> name of any specific Calendar, selecting properties, and changing the color.
>>
>> Here is what I wrote, and Janet B.'s response is below that:
>>
>> ********************
>> The problem I am having is that it takes two tries to save a calendar's color.
>>
>> I have several calendars. When I change and save the color of a Calendar,
>> the events flash the new color for a split second and revert to the previous
>> color. The color of the calendar in the calendar list (in the menu) also
>> reverts. When I go back to the Calendar properties the previous color is
>> checked (as it was before I made the change). I then check and save the
>> color a second time and the color of the events and the color of the box in
>> front of the Calendar in the menu changes. I go back in to the properties
>> and see that the change I wanted is in place.
>>
>> I am using my Live ID to log in when starting WLM.
>>
>> Windows 7 Ultimate 64-bit Build 7100 (RC1)
>> WLM Build 14.0.8089.0726
>> ***************************
>>
>> Technical Support Response:
>>
>> Thank you for writing to Windows Live Mail Technical Support. My name is Janet and I have read that you want to change color of
>> your calendar. I understand how important it is for you to have your issue addressed.
>>
>> Currently, there is no way to change the calendar color in Windows Live Mail. It is set through Windows Live Calendar page. Your
>> feedback is of great help in our drive to continually improve our products and services. If you have any additional suggestions
>> for new features that you would like to add to Windows Live Calendar, please submit your feedback at:
>>
>> https://feedback.live.com/default.as...alendar&scrx=1
>>
>> We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using
>> Windows Live Mail.
>>
>> Sincerely,
>>
>> Janet B.
>>
>> Windows Live Mail Technical Support
>>
>>
>>
>> "...winston" <> wrote in message news:...
>>> You're welcome and good luck...Hopefully a response that yields positive results will be forthcoming.
>>>
>>> --
>>> ...winston
>>> ms-mvp mail
>>>
>>> "EJ" <> wrote in message news:C5CD7107-4C73-4040-9B35-...
>>>> Thank you for your response. Yes I'm using a Live ID to sign in to Windows Live.
>>>>
>>>> I chose the option (#2) you provided for reporting the problem to WLM Support. I had previously looked at Help/Send feedback
>>>> ..., but it seemed to be soliciting feedback for features and enhancements, and I just wanted to report what I perceive to be
>>>> a bug.
>>>>
>>>> I had to temporarily enable pop-ups to get the support form to load. I filled in the information and was pleasantly surprised
>>>> to get an incident number for my troubles.
>>>>
>>>> Thank you for providing the link.
>>>>
>>>>
>>>> "...winston" <> wrote in message news:...
>>>> Using a Live ID to sign on to Windows Live ?
>>>>
>>>> There currently is no mechanism to directly report bugs....but...
>>>> Feedback can be sent
>>>> WLM Menu/Help/Send Feedback
>>>> or
>>>> Support can be contacted
>>>> WLM Support
>>>> 1. Go to http://support.live.com/default.aspx...=wlmaildesktop
>>>> 2. Click on any item in the left hand pane FAQ List(then allow that item to load in the right hand pane
>>>> 3. Look in the lower right, click on 'Get more Help', allow that page to load
>>>> 4. Click on 'Get Support', the e-form will load.
>>>>
>>>>
>>>>
>>>> --
>>>> ...winston
>>>> ms-mvp mail
>>>> "EJ" <> wrote in message news:9E7AADFB-8A09-4EBF-A33C-...
>>>> How do I report what I think might be a bug? The problem I am having is that
>>>> it takes two tries to save a calendar's color.
>>>>
>>>> I have several calendars. When I change and save the color of a Calendar,
>>>> the events flash the new color for a split second and revert to the previous
>>>> color. The color of the calendar in the calendar list (in the menu) also
>>>> reverts. When I go back to the Calendar properties the previous color is
>>>> checked (as it was before I made the change). I then check and save the
>>>> color a second time and the color of the events and the color of the box in
>>>> front of the Calendar in the menu changes. I go back in to the properties
>>>> and see that the change I wanted is in place.
>>>>
>>>> I think it should work the first time. How do I report this behavior?
>>>>
>>>> Windows 7 Ultimate Build 7100 (RC1)
>>>> WLM Build 14.0.8089.0726
>>>>

 
Reply With Quote
 
EJ
Guest
Posts: n/a

 
      01-22-2010
I understand, but that is because I attempt to understand. Anyone with a
like mind and a knowledge of the product, like yourself, or someone who
would take the time to replicate the process, would have deduced that I was
describing an attempt to change the color of the label and events, and not
the color of the calendar itself.


"...winston" <> wrote in message
news:#...
> Fyi...
> It depends what one asks..
>
> The Calendar color doesn't really change. The color of the checkmark to
> select a calendar(web and WLM), the label for the calendar(Web Only), and
> the color of an event(web and WLM) do change.
>
> --
> ...winston
> ms-mvp mail
>
> "EJ" <> wrote in message
> news:...
>> Correction: The color of calendars can be changed by hovering the pointer
>> above the name of the calendar and clicking the downward pointing arrow
>> that appears to the right (not left) of the calendar name.
>>
>> "EJ" <> wrote in message
>> news:2E205764-A8D6-4BB6-A944-...
>>> I received an answer from WLM Technical Support that indicates at least
>>> one of their personnel - Janet B. - is not familiar with the product's
>>> features which includes changing a Calendar's color by clicking the
>>> downward pointing arrow to the left of the name of any specific
>>> Calendar, selecting properties, and changing the color.
>>>
>>> Here is what I wrote, and Janet B.'s response is below that:
>>>
>>> ********************
>>> The problem I am having is that it takes two tries to save a calendar's
>>> color.
>>>
>>> I have several calendars. When I change and save the color of a
>>> Calendar,
>>> the events flash the new color for a split second and revert to the
>>> previous
>>> color. The color of the calendar in the calendar list (in the menu) also
>>> reverts. When I go back to the Calendar properties the previous color is
>>> checked (as it was before I made the change). I then check and save the
>>> color a second time and the color of the events and the color of the box
>>> in
>>> front of the Calendar in the menu changes. I go back in to the
>>> properties
>>> and see that the change I wanted is in place.
>>>
>>> I am using my Live ID to log in when starting WLM.
>>>
>>> Windows 7 Ultimate 64-bit Build 7100 (RC1)
>>> WLM Build 14.0.8089.0726
>>> ***************************
>>>
>>> Technical Support Response:
>>>
>>> Thank you for writing to Windows Live Mail Technical Support. My name is
>>> Janet and I have read that you want to change color of your calendar. I
>>> understand how important it is for you to have your issue addressed.
>>>
>>> Currently, there is no way to change the calendar color in Windows Live
>>> Mail. It is set through Windows Live Calendar page. Your feedback is of
>>> great help in our drive to continually improve our products and
>>> services. If you have any additional suggestions for new features that
>>> you would like to add to Windows Live Calendar, please submit your
>>> feedback at:
>>>
>>> https://feedback.live.com/default.as...alendar&scrx=1
>>>
>>> We appreciate your continued support as we strive to provide you with
>>> the highest quality service available. Thank you for using Windows Live
>>> Mail.
>>>
>>> Sincerely,
>>>
>>> Janet B.
>>>
>>> Windows Live Mail Technical Support
>>>
>>>
>>>
>>> "...winston" <> wrote in message
>>> news:...
>>>> You're welcome and good luck...Hopefully a response that yields
>>>> positive results will be forthcoming.
>>>>
>>>> --
>>>> ...winston
>>>> ms-mvp mail
>>>>
>>>> "EJ" <> wrote in message
>>>> news:C5CD7107-4C73-4040-9B35-...
>>>>> Thank you for your response. Yes I'm using a Live ID to sign in to
>>>>> Windows Live.
>>>>>
>>>>> I chose the option (#2) you provided for reporting the problem to WLM
>>>>> Support. I had previously looked at Help/Send feedback ..., but it
>>>>> seemed to be soliciting feedback for features and enhancements, and I
>>>>> just wanted to report what I perceive to be a bug.
>>>>>
>>>>> I had to temporarily enable pop-ups to get the support form to load. I
>>>>> filled in the information and was pleasantly surprised to get an
>>>>> incident number for my troubles.
>>>>>
>>>>> Thank you for providing the link.
>>>>>
>>>>>
>>>>> "...winston" <> wrote in message
>>>>> news:...
>>>>> Using a Live ID to sign on to Windows Live ?
>>>>>
>>>>> There currently is no mechanism to directly report bugs....but...
>>>>> Feedback can be sent
>>>>> WLM Menu/Help/Send Feedback
>>>>> or
>>>>> Support can be contacted
>>>>> WLM Support
>>>>> 1. Go to
>>>>> http://support.live.com/default.aspx...=wlmaildesktop
>>>>> 2. Click on any item in the left hand pane FAQ List(then allow that
>>>>> item to load in the right hand pane
>>>>> 3. Look in the lower right, click on 'Get more Help', allow that page
>>>>> to load
>>>>> 4. Click on 'Get Support', the e-form will load.
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> ...winston
>>>>> ms-mvp mail
>>>>> "EJ" <> wrote in message
>>>>> news:9E7AADFB-8A09-4EBF-A33C-...
>>>>> How do I report what I think might be a bug? The problem I am
>>>>> having is that
>>>>> it takes two tries to save a calendar's color.
>>>>>
>>>>> I have several calendars. When I change and save the color of a
>>>>> Calendar,
>>>>> the events flash the new color for a split second and revert to the
>>>>> previous
>>>>> color. The color of the calendar in the calendar list (in the menu)
>>>>> also
>>>>> reverts. When I go back to the Calendar properties the previous
>>>>> color is
>>>>> checked (as it was before I made the change). I then check and save
>>>>> the
>>>>> color a second time and the color of the events and the color of
>>>>> the box in
>>>>> front of the Calendar in the menu changes. I go back in to the
>>>>> properties
>>>>> and see that the change I wanted is in place.
>>>>>
>>>>> I think it should work the first time. How do I report this
>>>>> behavior?
>>>>>
>>>>> Windows 7 Ultimate Build 7100 (RC1)
>>>>> WLM Build 14.0.8089.0726
>>>>>

 
Reply With Quote
 
...winston
Guest
Posts: n/a

 
      01-23-2010
Yes, but others read these threads and removing any vagueness surround an issue can be helpful to others(who may not be as
deductive as another <g>).

My comment was addressing your input to the support person
e.g.
'When I change and save the color of a ***calendar***'
'The *color of the calendar* in the calendar list

It's clear that WLM support read the above as written and pretty much ignored the rest or was ignorant of the WLM application or
didn't even attempt to duplicate your 'set 2x to achieve desired results' or failed to duplicate your '2X' issue.

The only plausible explanation if you still have this 2X problem is that something is failing to call a dll, a corrupted dll in
WLM, a permission problem, etc(afiak, the color chooser in the calendar is hard coded i.e no registry setting is toggled).

Fyi...I can't duplicate the '2x' necessity either on WLM installed on XP, Vista, or Win7. For me(in WLM) accessing the Calendar's
properties and choosing a different color immediately changes the icon checkmark and the events on the calendar. A change is
retained until modified otherwise.
- if the Live Team can't duplicate(or didn't attempt) then its unlikely that resources will be assigned to any extent for further
investigation(thus feedback would be noted, but written off as can't duplicate)
- none of the above does not disclaim your 2x problem...though it may be the first report I've seen on the issue in the last 3+
yrs. Whether or not a repair of WLM will resolve your issue is unknown, especially since there is a possibility that the color
switch is graphic card/driver or Windows GUI related.

I hope you find the cause or it disappears...Good luck.


--
...winston
ms-mvp mail

"EJ" <> wrote in message news:C2712AC9-31AE-4F44-B391-...
> I understand, but that is because I attempt to understand. Anyone with a like mind and a knowledge of the product, like yourself,
> or someone who would take the time to replicate the process, would have deduced that I was describing an attempt to change the
> color of the label and events, and not the color of the calendar itself.
>
>
> "...winston" <> wrote in message news:#...
>> Fyi...
>> It depends what one asks..
>>
>> The Calendar color doesn't really change. The color of the checkmark to select a calendar(web and WLM), the label for the
>> calendar(Web Only), and the color of an event(web and WLM) do change.
>>
>> --
>> ...winston
>> ms-mvp mail
>>
>> "EJ" <> wrote in message news:...
>>> Correction: The color of calendars can be changed by hovering the pointer above the name of the calendar and clicking the
>>> downward pointing arrow that appears to the right (not left) of the calendar name.
>>>
>>> "EJ" <> wrote in message news:2E205764-A8D6-4BB6-A944-...
>>>> I received an answer from WLM Technical Support that indicates at least one of their personnel - Janet B. - is not familiar
>>>> with the product's features which includes changing a Calendar's color by clicking the downward pointing arrow to the left of
>>>> the name of any specific Calendar, selecting properties, and changing the color.
>>>>
>>>> Here is what I wrote, and Janet B.'s response is below that:
>>>>
>>>> ********************
>>>> The problem I am having is that it takes two tries to save a calendar's color.
>>>>
>>>> I have several calendars. When I change and save the color of a Calendar,
>>>> the events flash the new color for a split second and revert to the previous
>>>> color. The color of the calendar in the calendar list (in the menu) also
>>>> reverts. When I go back to the Calendar properties the previous color is
>>>> checked (as it was before I made the change). I then check and save the
>>>> color a second time and the color of the events and the color of the box in
>>>> front of the Calendar in the menu changes. I go back in to the properties
>>>> and see that the change I wanted is in place.
>>>>
>>>> I am using my Live ID to log in when starting WLM.
>>>>
>>>> Windows 7 Ultimate 64-bit Build 7100 (RC1)
>>>> WLM Build 14.0.8089.0726
>>>> ***************************
>>>>
>>>> Technical Support Response:
>>>>
>>>> Thank you for writing to Windows Live Mail Technical Support. My name is Janet and I have read that you want to change color
>>>> of your calendar. I understand how important it is for you to have your issue addressed.
>>>>
>>>> Currently, there is no way to change the calendar color in Windows Live Mail. It is set through Windows Live Calendar page.
>>>> Your feedback is of great help in our drive to continually improve our products and services. If you have any additional
>>>> suggestions for new features that you would like to add to Windows Live Calendar, please submit your feedback at:
>>>>
>>>> https://feedback.live.com/default.as...alendar&scrx=1
>>>>
>>>> We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for
>>>> using Windows Live Mail.
>>>>
>>>> Sincerely,
>>>>
>>>> Janet B.
>>>>
>>>> Windows Live Mail Technical Support
>>>>
>>>>
>>>>
>>>> "...winston" <> wrote in message news:...
>>>>> You're welcome and good luck...Hopefully a response that yields positive results will be forthcoming.
>>>>>
>>>>> --
>>>>> ...winston
>>>>> ms-mvp mail
>>>>>
>>>>> "EJ" <> wrote in message news:C5CD7107-4C73-4040-9B35-...
>>>>>> Thank you for your response. Yes I'm using a Live ID to sign in to Windows Live.
>>>>>>
>>>>>> I chose the option (#2) you provided for reporting the problem to WLM Support. I had previously looked at Help/Send feedback
>>>>>> ..., but it seemed to be soliciting feedback for features and enhancements, and I just wanted to report what I perceive to
>>>>>> be a bug.
>>>>>>
>>>>>> I had to temporarily enable pop-ups to get the support form to load. I filled in the information and was pleasantly
>>>>>> surprised to get an incident number for my troubles.
>>>>>>
>>>>>> Thank you for providing the link.
>>>>>>
>>>>>>
>>>>>> "...winston" <> wrote in message news:...
>>>>>> Using a Live ID to sign on to Windows Live ?
>>>>>>
>>>>>> There currently is no mechanism to directly report bugs....but...
>>>>>> Feedback can be sent
>>>>>> WLM Menu/Help/Send Feedback
>>>>>> or
>>>>>> Support can be contacted
>>>>>> WLM Support
>>>>>> 1. Go to http://support.live.com/default.aspx...=wlmaildesktop
>>>>>> 2. Click on any item in the left hand pane FAQ List(then allow that item to load in the right hand pane
>>>>>> 3. Look in the lower right, click on 'Get more Help', allow that page to load
>>>>>> 4. Click on 'Get Support', the e-form will load.
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> ...winston
>>>>>> ms-mvp mail
>>>>>> "EJ" <> wrote in message news:9E7AADFB-8A09-4EBF-A33C-...
>>>>>> How do I report what I think might be a bug? The problem I am having is that
>>>>>> it takes two tries to save a calendar's color.
>>>>>>
>>>>>> I have several calendars. When I change and save the color of a Calendar,
>>>>>> the events flash the new color for a split second and revert to the previous
>>>>>> color. The color of the calendar in the calendar list (in the menu) also
>>>>>> reverts. When I go back to the Calendar properties the previous color is
>>>>>> checked (as it was before I made the change). I then check and save the
>>>>>> color a second time and the color of the events and the color of the box in
>>>>>> front of the Calendar in the menu changes. I go back in to the properties
>>>>>> and see that the change I wanted is in place.
>>>>>>
>>>>>> I think it should work the first time. How do I report this behavior?
>>>>>>
>>>>>> Windows 7 Ultimate Build 7100 (RC1)
>>>>>> WLM Build 14.0.8089.0726
>>>>>>

 
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