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Shenan Stanley
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Peter wrote: > I've tried all of the recommended solutions, including > re-initiailizing the dlls and re-installing wua, and doing wga > verification. I ran ccleaner and dial-a-fix but same problems over > and over and over... won't install. I did an update on june 12th, > not sure what has changes since then to break this. If there's no > direct fix, is there anyways to uninstall WU completely and > re-install froms scratch. Any help would be totally appreciated. I > know this usally happens when someone re-installes, but I haven't > done anything like that of the sort: > > Installation Summary > Failed: 32 *Assuming* Windows XP - 32-bit - with SP2 or later... Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your keyboard) --> type in: winver --> Click OK. The picture at the top of the window that opens will give you the general (Operating System name) while the line starting with the word "version" will give you the rest of the story. Post _both_ in response to this message verbatim. ;-) Download/install this: http://support.microsoft.com/kb/290301 After installing, do the following: Start button --> RUN --> type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! --> Click OK. (The quotation marks and percentage signs and spacing should be exact.) Reboot. Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this): SuperAntiSpyware http://www.superantispyware.com/ MalwareBytes http://www.malwarebytes.com/ After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish. Download and run the MSRT manually: http://www.microsoft.com/security/ma...e/default.mspx Reboot. Download/Install the latest Windows Installer (for your OS): ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) http://www.microsoft.com/downloadS/d...displaylang=en Reboot. and... Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 .... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button --> RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE --> Click OK. (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on NEXT --> When it finishes installing, click on "Finish"... Reboot. Then follow the instructions here: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Reboot. CHKDSK How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot Defragment How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time Reboot. Disable/Uninstall any 3rd party firewall you have for now. I personally think you will have less trouble if you uninstall any third-party firewall you have permanently - but that is your choice. Disable any AntiVirus software you run for now (while doing the following.) Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot again. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Seriously - do all that. This is like antibiotics - don't skip a single step, don't quit because you think things will be okay now - go through until the end, until you have done everything given in the order given. If you have a problem with a step come ask and let someone here get you through that step. If you don't understand how to do a step, come back and ask here about that step and let someone walk you through it. Then - when done - let everyone here know if it worked for you - or if you have more issues. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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tawan sun
Guest
Posts: n/a
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"Peter" wrote: > I've tried all of the recommended solutions, including re-initiailizing the > dlls and re-installing wua, and doing wga verification. I ran ccleaner and > dial-a-fix but same problems over and over and over... won't install. I did > an update on june 12th, not sure what has changes since then to break this. > If there's no direct fix, is there anyways to uninstall WU completely and > re-install froms scratch. Any help would be totally appreciated. I know this > usally happens when someone re-installes, but I haven't done anything like > that of the sort: > > Installation Summary > > Successful: 0 > Failed: 32 > Remaining: 0 > > > -------------------------------------------------------------------------------- > > Successful Updates > > > -------------------------------------------------------------------------------- > > > Failed Updates > For help installing an update successfully, see the solution under each > problem description. > > > Problem: End User License Agreement (EULA) Not Accepted > Solution: Check for updates again and wait while you install updates. You > will be asked to accept the EULA before any updates with a EULA can be > installed. > > Problem: Not Enough Disk Space > Solution: To make more space available, run the Disk Cleanup tool or > uninstall any programs that you don’t use. For directions, see Help and > Support on your computer. > > Problem: Automatic Updates is currently installing updates > Solution: Please wait until Automatic Updates is complete and then check > your update history. At that time, if the update has failed to install, you > can try installing it from the website. > Note: To view Automatic Updates progress, click the updating icon in your > System Tray. > > Problem: Please check your update history for a description. > > Problem: A problem on your computer is preventing updates from being > downloaded or installed > Solution: To fix the problem, try installing the updates again. If that > doesn't work, use the Troubleshooter to try solve the problem. > > Microsoft Windows XP > Update for Windows XP (KB961503) > Security Update for Windows XP (KB971633) > Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant > 1.0 x86 (KB963707) > Security Update for Windows XP (KB971557) > Security Update for Windows XP Service Pack 3 (KB973540) > Security Update for Windows XP (KB973869) > Security Update for Windows XP (KB956744) > Security Update for Windows XP (KB973354) > Security Update for Windows XP (KB973507) > Security Update for Windows XP (KB960859) > Security Update for Windows XP (KB973815) > Security Update for Windows XP (KB971657) > Update for Windows XP (KB970653) > Security Update for Windows XP (KB961371) > Internet Explorer 8 for Windows XP > Security Update for Windows XP (KB956844) > Security Update for Jscript 5.7 for Windows XP (KB971961) > Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP > SP 3 (KB968816) > Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows > 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows > Server 2008 R2 (KB953297) > Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows > 2000, Windows Server 2003, and Windows XP (KB974417) > Cumulative Security Update for Internet Explorer 7 for Windows XP (KB974455) > Cumulative Security Update for ActiveX Killbits for Windows XP (KB973525) > Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP > SP 3 (KB954155) > Security Update for Windows XP (KB975025) > Security Update for Windows XP (KB974571) > Security Update for Windows XP (KB974112) > Security Update for Windows XP (KB971486) > Security Update for Windows XP (KB958869) > Security Update for Windows XP (KB969059) > Update for Windows XP (KB968389) > Security Update for Windows XP (KB969947) > Windows Malicious Software Removal Tool - November 2009 (KB890830) > > > -------------------------------------------------------------------------------- > > > Remaining High-Priority Updates > Your computer might be at risk until you install all high-priority updates. > These updates help protect against security threats and performance problems. > > > > > -------------------------------------------------------------------------------- > > > > To review all updates you’ve installed from this website or by turning on > automatic updating on your computer, see your update history. > |
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Elias
Guest
Posts: n/a
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"Shenan Stanley" wrote: > Peter wrote: > > I've tried all of the recommended solutions, including > > re-initiailizing the dlls and re-installing wua, and doing wga > > verification. I ran ccleaner and dial-a-fix but same problems over > > and over and over... won't install. I did an update on june 12th, > > not sure what has changes since then to break this. If there's no > > direct fix, is there anyways to uninstall WU completely and > > re-install froms scratch. Any help would be totally appreciated. I > > know this usally happens when someone re-installes, but I haven't > > done anything like that of the sort: > > > > Installation Summary > > Failed: 32 > > *Assuming* Windows XP - 32-bit - with SP2 or later... > > Start button --> RUN > (no "RUN"? Press the "Windows Key" + R on your keyboard) > --> type in: > winver > --> Click OK. > > The picture at the top of the window that opens will give you the general > (Operating System name) while the line starting with the word "version" will > give you the rest of the story. Post _both_ in response to this message > verbatim. ;-) > > Download/install this: > http://support.microsoft.com/kb/290301 > > After installing, do the following: > > Start button --> RUN --> type in: > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! > --> Click OK. > (The quotation marks and percentage signs and spacing should be exact.) > > Reboot. > > Download, install, run, update and perform a full scan (separately) with the > following two applications (freeware versions are the ones to use for this): > > SuperAntiSpyware > http://www.superantispyware.com/ > > MalwareBytes > http://www.malwarebytes.com/ > > After performing a full scan with one and then the other and removing > whatever they both find completely, you may uninstall these products, > if you wish. > > Download and run the MSRT manually: > http://www.microsoft.com/security/ma...e/default.mspx > > Reboot. > > Download/Install the latest Windows Installer (for your OS): > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) > http://www.microsoft.com/downloadS/d...displaylang=en > > Reboot. > > and... > > Download the latest version of the Windows Update agent from here (x86): > http://go.microsoft.com/fwlink/?LinkID=91237 > .... and save it to the root of your C:\ drive. After saving it to the root > of the C:\ drive, do the following: > > Close all Internet Explorer windows and other applications. > > Start button --> RUN and type in: > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE > --> Click OK. > > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on > NEXT --> When it finishes installing, click on "Finish"... > > Reboot. > > Then follow the instructions here: > > How do I reset Windows Update components? > http://support.microsoft.com/kb/971058 > > Reboot. > > CHKDSK > How to scan your disks for errors > http://support.microsoft.com/kb/315265 > * will take time and a reboot > > Defragment > How to Defragment your hard drives > http://support.microsoft.com/kb/314848 > * will take time > > Reboot. > > Disable/Uninstall any 3rd party firewall you have for now. I personally > think you will have less trouble if you uninstall any third-party firewall > you have permanently - but that is your choice. > > Disable any AntiVirus software you run for now (while doing the following.) > > Log on as an user with administrative rights and open Internet Explorer > and visit http://windowsupdate.microsoft.com/ and select to do a > CUSTOM scan... > > Every time you are about to click on something while at these web pages - > first press and hold down the CTRL key while you click on it. You can > release the CTRL key after clicking each time. > > Once the scan is done, select just _ONE_ of the high priority updates > (deselect any others) and install it. > > Reboot again. > > If it did work - try the web page again - selecting no more than 3-5 at a > time. Rebooting as needed. > > The Optional Software updates are generally safe - although I recommend > against the "Windows Search" one and any of the "Office Live" ones or > "Windows Live" ones for now. I would completely avoid the > Optional Hardware updates. Also - I do not see any urgent need to install > Internet Explorer 8 at this time. > > Seriously - do all that. This is like antibiotics - don't skip a single > step, don't quit because you think things will be okay now - go through > until the end, until you have done everything given in the order given. If > you have a problem with a step come ask and let someone here get you > through that step. If you don't understand how to do a step, come back and > ask here about that step and let someone walk you through it. > > Then - when done - let everyone here know if it worked for you - or if you > have more issues. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . > Hi Shenan, Same headache here, Outlook update will not install and i do not use Outlook but the update keeps showing up in tray. Do i need to do the outline you gave above and if so how do i save to the root of c. Please help before my brain crashes, Thanks. |
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Elias
Guest
Posts: n/a
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"Shenan Stanley" wrote: > Peter wrote: > > I've tried all of the recommended solutions, including > > re-initiailizing the dlls and re-installing wua, and doing wga > > verification. I ran ccleaner and dial-a-fix but same problems over > > and over and over... won't install. I did an update on june 12th, > > not sure what has changes since then to break this. If there's no > > direct fix, is there anyways to uninstall WU completely and > > re-install froms scratch. Any help would be totally appreciated. I > > know this usally happens when someone re-installes, but I haven't > > done anything like that of the sort: > > > > Installation Summary > > Failed: 32 > > *Assuming* Windows XP - 32-bit - with SP2 or later... > > Start button --> RUN > (no "RUN"? Press the "Windows Key" + R on your keyboard) > --> type in: > winver > --> Click OK. > > The picture at the top of the window that opens will give you the general > (Operating System name) while the line starting with the word "version" will > give you the rest of the story. Post _both_ in response to this message > verbatim. ;-) > > Download/install this: > http://support.microsoft.com/kb/290301 > > After installing, do the following: > > Start button --> RUN --> type in: > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! > --> Click OK. > (The quotation marks and percentage signs and spacing should be exact.) > > Reboot. > > Download, install, run, update and perform a full scan (separately) with the > following two applications (freeware versions are the ones to use for this): > > SuperAntiSpyware > http://www.superantispyware.com/ > > MalwareBytes > http://www.malwarebytes.com/ > > After performing a full scan with one and then the other and removing > whatever they both find completely, you may uninstall these products, > if you wish. > > Download and run the MSRT manually: > http://www.microsoft.com/security/ma...e/default.mspx > > Reboot. > > Download/Install the latest Windows Installer (for your OS): > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) > http://www.microsoft.com/downloadS/d...displaylang=en > > Reboot. > > and... > > Download the latest version of the Windows Update agent from here (x86): > http://go.microsoft.com/fwlink/?LinkID=91237 > .... and save it to the root of your C:\ drive. After saving it to the root > of the C:\ drive, do the following: > > Close all Internet Explorer windows and other applications. > > Start button --> RUN and type in: > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE > --> Click OK. > > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on > NEXT --> When it finishes installing, click on "Finish"... > > Reboot. > > Then follow the instructions here: > > How do I reset Windows Update components? > http://support.microsoft.com/kb/971058 > > Reboot. > > CHKDSK > How to scan your disks for errors > http://support.microsoft.com/kb/315265 > * will take time and a reboot > > Defragment > How to Defragment your hard drives > http://support.microsoft.com/kb/314848 > * will take time > > Reboot. > > Disable/Uninstall any 3rd party firewall you have for now. I personally > think you will have less trouble if you uninstall any third-party firewall > you have permanently - but that is your choice. > > Disable any AntiVirus software you run for now (while doing the following.) > > Log on as an user with administrative rights and open Internet Explorer > and visit http://windowsupdate.microsoft.com/ and select to do a > CUSTOM scan... > > Every time you are about to click on something while at these web pages - > first press and hold down the CTRL key while you click on it. You can > release the CTRL key after clicking each time. > > Once the scan is done, select just _ONE_ of the high priority updates > (deselect any others) and install it. > > Reboot again. > > If it did work - try the web page again - selecting no more than 3-5 at a > time. Rebooting as needed. > > The Optional Software updates are generally safe - although I recommend > against the "Windows Search" one and any of the "Office Live" ones or > "Windows Live" ones for now. I would completely avoid the > Optional Hardware updates. Also - I do not see any urgent need to install > Internet Explorer 8 at this time. > > Seriously - do all that. This is like antibiotics - don't skip a single > step, don't quit because you think things will be okay now - go through > until the end, until you have done everything given in the order given. If > you have a problem with a step come ask and let someone here get you > through that step. If you don't understand how to do a step, come back and > ask here about that step and let someone walk you through it. > > Then - when done - let everyone here know if it worked for you - or if you > have more issues. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . > Brain freeze, forgot XP Pro Version 5.1 (Build 2600.xpsp_sp3_gdr.090804-1435 : Service Pack 3) |
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