"davidjchuang" wrote:
>
> Hi, what you need to do is to install IntelliPoint software, then
> search for the optional update. Make sure your wireless mouse is plugged
> in. The link to find the IntelliPoint is as Follow :
> http://www.microsoft.com/hardware/mo.../download.mspx
> Please reply whether it is successful or not. Good luck and thankyou.
>
>
> --
> davidjchuang
Thanks for the help, but I had already tried this. The first time I had
this problem, I downloaded Intellipoint 6.2 and it fixed the problem. The
problem returned a few weeks later and I followed some other advice to remove
Intellepoint 6.2 and reinstall it. I did that and it fixed the problem. Now
I have the same problem again. I removed Intellipoint and reinstalled it, but
this time it did not work.
My screen saver problem started before the last service pack came out. I
ran the service pack update thinking that it might fix my problem, but no.
With Windows update in Vista, I can not go to the Windows update website to
find downloads. However, I was able to find it in Windows Update Catalog.
So now I have the four files that are the HID Non-user data filter update on
my computer, but they will not install.
My problem has finally caught the attention of someone at Windows support
and maybe I will finally get some answers.
cegb