How can I force WindowsUpdate components to be reinstalled

I've wasted 2 whole days trying to get Windows Update to work and I'm now in
a complete pickle.

I get as far as "Checking for the latest updates for your computer..." and
then it sits there forever with the dreaded green progress bar teasing me
with the promise of delivering the goods.

This is a Win XP Pro SP2 system, recently (2 days ago) upgraded from W2K
Pro. The upgrade went smoothly, and when I first went into Windows Update -
it appeared to start working as expected, but then some sort of hang
occurred. The Yellow systray icon was sitting at 81% when the WU selected
file downloads window appeared. I pressed the cancel button at that point -
as I'd only just noticed the Systray icon - and it's not worked sensibly
since then.

So - Please! - how do I remove WindowsUpdate completely and then reinstall it?

Could some kind person help me out?

Windows XP stops responding when you download updates from Windows Update
http://support.microsoft.com/default...b;en-us;831429

You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

How to troubleshoot problems connecting to Windows Update or to Microsoft Update
http://support.microsoft.com/default...b;en-us;818018

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"TheCollieMan" wrote:

| I've wasted 2 whole days trying to get Windows Update to work and I'm now in
| a complete pickle.
|
| I get as far as "Checking for the latest updates for your computer..." and
| then it sits there forever with the dreaded green progress bar teasing me
| with the promise of delivering the goods.
|
| This is a Win XP Pro SP2 system, recently (2 days ago) upgraded from W2K
| Pro. The upgrade went smoothly, and when I first went into Windows Update -
| it appeared to start working as expected, but then some sort of hang
| occurred. The Yellow systray icon was sitting at 81% when the WU selected
| file downloads window appeared. I pressed the cancel button at that point -
| as I'd only just noticed the Systray icon - and it's not worked sensibly
| since then.
|
| So - Please! - how do I remove WindowsUpdate completely and then reinstall it?
|
| Could some kind person help me out?

Thanks for your prompt reply. I'm pretty sure I've been through all of these
things already - hence two wasted days!

Is there no way to completely delete and reinstall WindowsUpdate from
scratch?

Currently I don't get an error message on the web page and the log shows no
error that I can see.

And the green progress bar still just sits there ........



"Carey Frisch [MVP]" wrote:

> Windows XP stops responding when you download updates from Windows Update
> http://support.microsoft.com/default...b;en-us;831429
>
> You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> How to troubleshoot problems connecting to Windows Update or to Microsoft Update
> http://support.microsoft.com/default...b;en-us;818018
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "TheCollieMan" wrote:
>
> | I've wasted 2 whole days trying to get Windows Update to work and I'm now in
> | a complete pickle.
> |
> | I get as far as "Checking for the latest updates for your computer..." and
> | then it sits there forever with the dreaded green progress bar teasing me
> | with the promise of delivering the goods.
> |
> | This is a Win XP Pro SP2 system, recently (2 days ago) upgraded from W2K
> | Pro. The upgrade went smoothly, and when I first went into Windows Update -
> | it appeared to start working as expected, but then some sort of hang
> | occurred. The Yellow systray icon was sitting at 81% when the WU selected
> | file downloads window appeared. I pressed the cancel button at that point -
> | as I'd only just noticed the Systray icon - and it's not worked sensibly
> | since then.
> |
> | So - Please! - how do I remove WindowsUpdate completely and then reinstall it?
> |
> | Could some kind person help me out?
>
>

Launch Internet Explorer and from the Toolbar select:
Tools > Internet Options > General > Settings... >
View Objects. Look for "WUWebControl Class",
right-click on it and select "Remove".

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"TheCollieMan" wrote:

| Thanks for your prompt reply. I'm pretty sure I've been through all of these
| things already - hence two wasted days!
|
| Is there no way to completely delete and reinstall WindowsUpdate from
| scratch?
|
| Currently I don't get an error message on the web page and the log shows no
| error that I can see.
|
| And the green progress bar still just sits there ........

OK. I'm seriously confused! The WUWebControl Class is not shown there (Guess
I should have seen your reply coming...) as I deleted it an hour ago,
presuming it would get reinstalled. And yet when I Start/Windows Update, IE
goes through the "checking for latest version" page, and ends up on the "Keep
your computer up to date" page, without installing anything. If I then press
Express or Custom, I get to the dreaded green progress bar.

Any other ideas?

Thanks,

"Carey Frisch [MVP]" wrote:

> Launch Internet Explorer and from the Toolbar select:
> Tools > Internet Options > General > Settings... >
> View Objects. Look for "WUWebControl Class",
> right-click on it and select "Remove".
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "TheCollieMan" wrote:
>
> | Thanks for your prompt reply. I'm pretty sure I've been through all of these
> | things already - hence two wasted days!
> |
> | Is there no way to completely delete and reinstall WindowsUpdate from
> | scratch?
> |
> | Currently I don't get an error message on the web page and the log shows no
> | error that I can see.
> |
> | And the green progress bar still just sits there ........
>
>

Windows Update stops at the "Checking for the latest version of
the Windows Update software" screen
http://support.microsoft.com/default...b;en-us;836960

Windows Update Is Not Installed
http://support.microsoft.com/default...b;en-us;811269

No updates appear when you scan for updates on the Windows Update Web site
http://support.microsoft.com/default...b;en-us;836973

Windows Update Troubleshooter
http://www3.telus.net/dandemar/update.htm

Why can't I download updates?
http://www.kellys-korner-xp.com/top10faqs.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"TheCollieMan" wrote:

| OK. I'm seriously confused! The WUWebControl Class is not shown there (Guess
| I should have seen your reply coming...) as I deleted it an hour ago,
| presuming it would get reinstalled. And yet when I Start/Windows Update, IE
| goes through the "checking for latest version" page, and ends up on the "Keep
| your computer up to date" page, without installing anything. If I then press
| Express or Custom, I get to the dreaded green progress bar.
|
| Any other ideas?
|
| Thanks,