can login only in safe mode after disk clean up

Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator account, I
create a new account (administrator) but no use, trying to login with these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys file.

Tried system restore, startup repair - no results, same issue in login.

Can I get some ideas where to search the reason and eliminate the cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please put it
in the right one, thank you.

Windows Vista Help What are the system recovery options in Windows Vista:
http://windowshelp.microsoft.com/Win...4be5e1033.mspx
Try a startup repair.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"Cristi" <> wrote in message
news:0C8C4E2B-5002-4726-B31C-...
> Hi,
>
> I'm looking for help.
> It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>
> After doing a disk cleanup, I cannot login.
> The system boots up, I get the users icons window, but after select and
> input the password, I'm stuck in 'Welcome' window for ever.
>
> I can login in safe mode, I activate the built-in administrator account, I
> create a new account (administrator) but no use, trying to login with
> these
> new accounts, get same results.
>
> I made the ntbtlog file - last line is about loading the cdfs.sys file.
>
> Tried system restore, startup repair - no results, same issue in login.
>
> Can I get some ideas where to search the reason and eliminate the cause?
>
> I'm trying to avoid 'new clean install'.
>
> Best regards,
> Cristi
>
> For moderator - if this message is in wrong discussion panel. please put
> it
> in the right one, thank you.

Serious Disk Cleanup problem caused by broken registration:
http://www.winhelponline.com/blog/se...-registration/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Cristi" <> wrote in message
news:0C8C4E2B-5002-4726-B31C-...
> Hi,
>
> I'm looking for help.
> It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>
> After doing a disk cleanup, I cannot login.
> The system boots up, I get the users icons window, but after select and
> input the password, I'm stuck in 'Welcome' window for ever.
>
> I can login in safe mode, I activate the built-in administrator account, I
> create a new account (administrator) but no use, trying to login with
> these
> new accounts, get same results.
>
> I made the ntbtlog file - last line is about loading the cdfs.sys file.
>
> Tried system restore, startup repair - no results, same issue in login.
>
> Can I get some ideas where to search the reason and eliminate the cause?
>
> I'm trying to avoid 'new clean install'.
>
> Best regards,
> Cristi
>
> For moderator - if this message is in wrong discussion panel. please put
> it
> in the right one, thank you.

Thank you for your reply.
Interesting information.
I believe that it is not my case, I think I would not be able to login with
safe mode in such a case.
Your opinion?
Anyway in this case I understand that the only solution is the one I'm
trying to avoid - new installation.

Cristi



"Ramesh, MS-MVP" wrote:

> Serious Disk Cleanup problem caused by broken registration:
> http://www.winhelponline.com/blog/se...-registration/
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog: http://www.winhelponline.com/blog
> Windows® Troubleshooting: http://www.winhelponline.com
>
>
> "Cristi" <> wrote in message
> news:0C8C4E2B-5002-4726-B31C-...
> > Hi,
> >
> > I'm looking for help.
> > It's about a HP Compaq 6710b laptop, with Vista pre-installed.
> >
> > After doing a disk cleanup, I cannot login.
> > The system boots up, I get the users icons window, but after select and
> > input the password, I'm stuck in 'Welcome' window for ever.
> >
> > I can login in safe mode, I activate the built-in administrator account, I
> > create a new account (administrator) but no use, trying to login with
> > these
> > new accounts, get same results.
> >
> > I made the ntbtlog file - last line is about loading the cdfs.sys file.
> >
> > Tried system restore, startup repair - no results, same issue in login.
> >
> > Can I get some ideas where to search the reason and eliminate the cause?
> >
> > I'm trying to avoid 'new clean install'.
> >
> > Best regards,
> > Cristi
> >
> > For moderator - if this message is in wrong discussion panel. please put
> > it
> > in the right one, thank you.
>
>
>

Thank you for your reply.
As I mentioned, I tried already startup repair.
No result, I get the same behaviour.
Other ideas?
Cristi

"Mark L. Ferguson" wrote:

> Windows Vista Help What are the system recovery options in Windows Vista:
> http://windowshelp.microsoft.com/Win...4be5e1033.mspx
> Try a startup repair.
>
> --
> click the Ratings button. Voting helps the web interface.
> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
> Mark L. Ferguson
>
> "Cristi" <> wrote in message
> news:0C8C4E2B-5002-4726-B31C-...
> > Hi,
> >
> > I'm looking for help.
> > It's about a HP Compaq 6710b laptop, with Vista pre-installed.
> >
> > After doing a disk cleanup, I cannot login.
> > The system boots up, I get the users icons window, but after select and
> > input the password, I'm stuck in 'Welcome' window for ever.
> >
> > I can login in safe mode, I activate the built-in administrator account, I
> > create a new account (administrator) but no use, trying to login with
> > these
> > new accounts, get same results.
> >
> > I made the ntbtlog file - last line is about loading the cdfs.sys file.
> >
> > Tried system restore, startup repair - no results, same issue in login.
> >
> > Can I get some ideas where to search the reason and eliminate the cause?
> >
> > I'm trying to avoid 'new clean install'.
> >
> > Best regards,
> > Cristi
> >
> > For moderator - if this message is in wrong discussion panel. please put
> > it
> > in the right one, thank you.
>

>> I believe that it is not my case, I think I would not be able to login
>> with safe mode in such a case.

Yep. Good point!

>> Your opinion?

Can you check the registry (under VolumeCaches) folder to see if the
"Folder" value is present for each WER handler in Disk Cleanup? Perhaps you
can export the whole key and post here. May be that'll tell if this problem
was caused by Disk Cleanup or not.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Cristi" <> wrote in message
news:EF5CFEF1-00F0-4CB3-A9F8-...
> Thank you for your reply.
> Interesting information.
> I believe that it is not my case, I think I would not be able to login
> with
> safe mode in such a case.
> Your opinion?
> Anyway in this case I understand that the only solution is the one I'm
> trying to avoid - new installation.
>
> Cristi
>
>
>
> "Ramesh, MS-MVP" wrote:
>
>> Serious Disk Cleanup problem caused by broken registration:
>> http://www.winhelponline.com/blog/se...-registration/
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog: http://www.winhelponline.com/blog
>> Windows® Troubleshooting: http://www.winhelponline.com
>>
>>
>> "Cristi" <> wrote in message
>> news:0C8C4E2B-5002-4726-B31C-...
>> > Hi,
>> >
>> > I'm looking for help.
>> > It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>> >
>> > After doing a disk cleanup, I cannot login.
>> > The system boots up, I get the users icons window, but after select and
>> > input the password, I'm stuck in 'Welcome' window for ever.
>> >
>> > I can login in safe mode, I activate the built-in administrator
>> > account, I
>> > create a new account (administrator) but no use, trying to login with
>> > these
>> > new accounts, get same results.
>> >
>> > I made the ntbtlog file - last line is about loading the cdfs.sys file.
>> >
>> > Tried system restore, startup repair - no results, same issue in login.
>> >
>> > Can I get some ideas where to search the reason and eliminate the
>> > cause?
>> >
>> > I'm trying to avoid 'new clean install'.
>> >
>> > Best regards,
>> > Cristi
>> >
>> > For moderator - if this message is in wrong discussion panel. please
>> > put
>> > it
>> > in the right one, thank you.
>>
>>
>>

Windows Error Reporting Archive Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ ReportArchive

Windows Error Reporting Queue Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ ReportQueue

Windows Error Reporting System Archive Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArch ive

Windows Error Reporting System Queue Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueu e

These are the registry values.
Cristi

"Ramesh, MS-MVP" wrote:

> >> I believe that it is not my case, I think I would not be able to login
> >> with safe mode in such a case.
>
> Yep. Good point!
>
> >> Your opinion?
>
> Can you check the registry (under VolumeCaches) folder to see if the
> "Folder" value is present for each WER handler in Disk Cleanup? Perhaps you
> can export the whole key and post here. May be that'll tell if this problem
> was caused by Disk Cleanup or not.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog: http://www.winhelponline.com/blog
> Windows® Troubleshooting: http://www.winhelponline.com
>
>
> "Cristi" <> wrote in message
> news:EF5CFEF1-00F0-4CB3-A9F8-...
> > Thank you for your reply.
> > Interesting information.
> > I believe that it is not my case, I think I would not be able to login
> > with
> > safe mode in such a case.
> > Your opinion?
> > Anyway in this case I understand that the only solution is the one I'm
> > trying to avoid - new installation.
> >
> > Cristi
> >
> >
> >
> > "Ramesh, MS-MVP" wrote:
> >
> >> Serious Disk Cleanup problem caused by broken registration:
> >> http://www.winhelponline.com/blog/se...-registration/
> >>
> >> --
> >> Regards,
> >>
> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> >> The Winhelponline Blog: http://www.winhelponline.com/blog
> >> Windows® Troubleshooting: http://www.winhelponline.com
> >>
> >>
> >> "Cristi" <> wrote in message
> >> news:0C8C4E2B-5002-4726-B31C-...
> >> > Hi,
> >> >
> >> > I'm looking for help.
> >> > It's about a HP Compaq 6710b laptop, with Vista pre-installed.
> >> >
> >> > After doing a disk cleanup, I cannot login.
> >> > The system boots up, I get the users icons window, but after select and
> >> > input the password, I'm stuck in 'Welcome' window for ever.
> >> >
> >> > I can login in safe mode, I activate the built-in administrator
> >> > account, I
> >> > create a new account (administrator) but no use, trying to login with
> >> > these
> >> > new accounts, get same results.
> >> >
> >> > I made the ntbtlog file - last line is about loading the cdfs.sys file.
> >> >
> >> > Tried system restore, startup repair - no results, same issue in login.
> >> >
> >> > Can I get some ideas where to search the reason and eliminate the
> >> > cause?
> >> >
> >> > I'm trying to avoid 'new clean install'.
> >> >
> >> > Best regards,
> >> > Cristi
> >> >
> >> > For moderator - if this message is in wrong discussion panel. please
> >> > put
> >> > it
> >> > in the right one, thank you.
> >>
> >>
> >>
>
>
>

Appears fine. Can you upload the whole "VolumeCaches" key somewhere on the
web? I'll do a comparison with the settings in my system.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Cristi" <> wrote in message
news:F3BD321D-E033-4086-8277-...
> Windows Error Reporting Archive Files
> Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ ReportArchive
>
> Windows Error Reporting Queue Files
> Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ ReportQueue
>
> Windows Error Reporting System Archive Files
> Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArch ive
>
> Windows Error Reporting System Queue Files
> Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueu e
>
> These are the registry values.
> Cristi
>
> "Ramesh, MS-MVP" wrote:
>
>> >> I believe that it is not my case, I think I would not be able to login
>> >> with safe mode in such a case.
>>
>> Yep. Good point!
>>
>> >> Your opinion?
>>
>> Can you check the registry (under VolumeCaches) folder to see if the
>> "Folder" value is present for each WER handler in Disk Cleanup? Perhaps
>> you
>> can export the whole key and post here. May be that'll tell if this
>> problem
>> was caused by Disk Cleanup or not.
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog: http://www.winhelponline.com/blog
>> Windows® Troubleshooting: http://www.winhelponline.com
>>
>>
>> "Cristi" <> wrote in message
>> news:EF5CFEF1-00F0-4CB3-A9F8-...
>> > Thank you for your reply.
>> > Interesting information.
>> > I believe that it is not my case, I think I would not be able to login
>> > with
>> > safe mode in such a case.
>> > Your opinion?
>> > Anyway in this case I understand that the only solution is the one I'm
>> > trying to avoid - new installation.
>> >
>> > Cristi
>> >
>> >
>> >
>> > "Ramesh, MS-MVP" wrote:
>> >
>> >> Serious Disk Cleanup problem caused by broken registration:
>> >> http://www.winhelponline.com/blog/se...-registration/
>> >>
>> >> --
>> >> Regards,
>> >>
>> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> >> The Winhelponline Blog: http://www.winhelponline.com/blog
>> >> Windows® Troubleshooting: http://www.winhelponline.com
>> >>
>> >>
>> >> "Cristi" <> wrote in message
>> >> news:0C8C4E2B-5002-4726-B31C-...
>> >> > Hi,
>> >> >
>> >> > I'm looking for help.
>> >> > It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>> >> >
>> >> > After doing a disk cleanup, I cannot login.
>> >> > The system boots up, I get the users icons window, but after select
>> >> > and
>> >> > input the password, I'm stuck in 'Welcome' window for ever.
>> >> >
>> >> > I can login in safe mode, I activate the built-in administrator
>> >> > account, I
>> >> > create a new account (administrator) but no use, trying to login
>> >> > with
>> >> > these
>> >> > new accounts, get same results.
>> >> >
>> >> > I made the ntbtlog file - last line is about loading the cdfs.sys
>> >> > file.
>> >> >
>> >> > Tried system restore, startup repair - no results, same issue in
>> >> > login.
>> >> >
>> >> > Can I get some ideas where to search the reason and eliminate the
>> >> > cause?
>> >> >
>> >> > I'm trying to avoid 'new clean install'.
>> >> >
>> >> > Best regards,
>> >> > Cristi
>> >> >
>> >> > For moderator - if this message is in wrong discussion panel. please
>> >> > put
>> >> > it
>> >> > in the right one, thank you.
>> >>
>> >>
>> >>
>>
>>
>>

Hi all,
I solved it by installing Vista SP1 from safe mode.
Thank you all that have tried to help me.
Best regards,
Cristi

"Cristi" wrote:

> Hi,
>
> I'm looking for help.
> It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>
> After doing a disk cleanup, I cannot login.
> The system boots up, I get the users icons window, but after select and
> input the password, I'm stuck in 'Welcome' window for ever.
>
> I can login in safe mode, I activate the built-in administrator account, I
> create a new account (administrator) but no use, trying to login with these
> new accounts, get same results.
>
> I made the ntbtlog file - last line is about loading the cdfs.sys file.
>
> Tried system restore, startup repair - no results, same issue in login.
>
> Can I get some ideas where to search the reason and eliminate the cause?
>
> I'm trying to avoid 'new clean install'.
>
> Best regards,
> Cristi
>
> For moderator - if this message is in wrong discussion panel. please put it
> in the right one, thank you.

Thanks for the update Cristi.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


"Cristi" <> wrote in message
news:121390E8-F024-4B4C-B2D1-...
> Hi all,
> I solved it by installing Vista SP1 from safe mode.
> Thank you all that have tried to help me.
> Best regards,
> Cristi
>
> "Cristi" wrote:
>
>> Hi,
>>
>> I'm looking for help.
>> It's about a HP Compaq 6710b laptop, with Vista pre-installed.
>>
>> After doing a disk cleanup, I cannot login.
>> The system boots up, I get the users icons window, but after select and
>> input the password, I'm stuck in 'Welcome' window for ever.
>>
>> I can login in safe mode, I activate the built-in administrator account,
>> I
>> create a new account (administrator) but no use, trying to login with
>> these
>> new accounts, get same results.
>>
>> I made the ntbtlog file - last line is about loading the cdfs.sys file.
>>
>> Tried system restore, startup repair - no results, same issue in login.
>>
>> Can I get some ideas where to search the reason and eliminate the cause?
>>
>> I'm trying to avoid 'new clean install'.
>>
>> Best regards,
>> Cristi
>>
>> For moderator - if this message is in wrong discussion panel. please put
>> it
>> in the right one, thank you.