Can no longer tell if Automatic Updates are Working

I am Windows XP (not yet SP2)
with ZoneAlarm (actually Integrity Client)

I am seeing an 'object' in the tray, that when I 'hover' over it, always
says"Downloading Updates: 0%"

However the last entries in
"C:\WINDOWS\SoftwareDistribution\ReportingEvents.t xt are:
{CB0FA1CD-2872-4EBA-839F-0B8F25C3E888} 81 2004-09-25 18:08:26-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Agent has finished detecting items.
{4388B972-F327-421B-8AB2-2873395A7533} 82 2004-09-26 14:12:13-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Agent has finished detecting items.

BUT.....
the last events in C:\WINDOWS\WindowsUpdate.log are
2004-09-26 21:16:28-0400 960 3f0 Successfully opened event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{1E99F2 86-04AE-4215-B2F8-B81CB990
8E1B}.bin for reading.
2004-09-26 21:16:29-0400 3716 a94 Trying to make out of proc datastore
active
2004-09-26 21:16:30-0400 3716 a94 Out of proc datastore is now active
2004-09-26 21:16:30-0400 960 3f0 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-09-26 21:16:31-0400 960 3f0 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-09-26 21:16:31-0400 960 3f0 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-09-26 21:16:31-0400 960 3f0 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-09-26 21:16:31-0400 960 3f0 URL for server is
http://v5stats.windowsupdate.microso...ebService.asmx
2004-09-26 21:16:31-0400 960 3f0 Trying to upload 1 events using cached
cookie.
2004-09-26 21:16:43-0400 960 3f0 DetectCompressionType returning type 0,
hr=0x1
2004-09-26 21:16:43-0400 960 3f0 Successfully uploaded 1 events.
2004-09-26 21:16:43-0400 960 3f0 Deleted event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{1E99F2 86-04AE-4215-B2F8-B81CB990
8E1B}.bin.
2004-09-26 21:21:31-0400 3716 a94 Out of proc datastore is shutting down
2004-09-26 21:21:32-0400 3716 a94 Out of proc datastore is now inactive
2004-09-26 21:57:33-0400 960 5f8 AU received event of 1
2004-09-26 21:57:33-0400 1204 4e0 Trying to make out of proc datastore
active
2004-09-26 21:57:34-0400 1204 4e0 Out of proc datastore is now active
2004-09-26 22:02:34-0400 1204 4e0 Out of proc datastore is shutting down
2004-09-26 22:02:36-0400 1204 4e0 Out of proc datastore is now inactive
2004-09-26 22:52:14-0400 960 5f8 AU received event of 0
2004-09-26 22:52:25-0400 960 3c4 Service received logoff notification
2004-09-26 22:52:25-0400 960 5f8 AU received event of 3
2004-09-26 22:52:28-0400 960 5f8 AU received event of 1
2004-09-26 22:52:28-0400 960 5f8 GetUserTokenFromSessionId failed with hr
0x800704dd
2004-09-26 22:52:28-0400 960 5f8 GetUserTokenFromSessionId failed with hr
0x800704dd
2004-09-26 22:52:32-0400 960 5f8 Cleared the proxy cache.
2004-09-26 22:52:44-0400 960 3c4 Service received SERVICE_CONTROL_SHUTDOWN
control
2004-09-26 22:52:44-0400 960 5f8 Exiting Service Main
2004-09-26 22:52:44-0400 960 5f8 ISusInternal API
CClientCallRecorder:isconnectCall succeeds
2004-09-26 22:52:48-0400 3620 7ec Trying to make out of proc datastore
active
2004-09-26 22:52:49-0400 3620 7ec Out of proc datastore is now active
2004-09-26 22:52:49-0400 3620 7ec Out of proc datastore is shutting down
2004-09-26 22:52:49-0400 960 5f8 WUAUENG ServiceMain exits. Exit code is
0x240001
2004-09-26 22:52:51-0400 3620 7ec Out of proc datastore is now inactive
2004-09-26 22:56:30-0400 976 18c Service Main starts
2004-09-26 22:56:31-0400 976 18c Using BatchFlushAge = 25455.
2004-09-26 22:56:31-0400 976 18c Using SamplingValue = 795.
2004-09-26 22:56:31-0400 976 18c Successfully loaded event namespace
dictionary.
2004-09-26 22:56:32-0400 976 18c Successfully loaded client event namespace
descriptor.
2004-09-26 22:56:32-0400 976 18c Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g.
2004-09-26 22:56:32-0400 976 18c Successfully initialized NT event logger.
2004-09-26 22:56:32-0400 976 18c Successfully initialized event uploader 0.
2004-09-26 22:56:32-0400 976 18c Successfully initialized event uploader 1.
2004-09-26 22:56:32-0400 976 18c WU client with version 5.4.3790.2182
successfully initialized
2004-09-26 22:56:32-0400 976 18c Service status is now SERVICE_RUNNING
2004-09-26 22:57:17-0400 976 18c start delayed initialization of WU client
2004-09-26 22:57:18-0400 1376 16c Trying to make out of proc datastore
active
2004-09-26 22:57:19-0400 1376 16c Out of proc datastore is now active
2004-09-26 22:57:19-0400 976 18c WU client successfully loaded ongoing
download call {627A8A96-8861-44CB-8C3E-9476CD4D0B89} from datastore
2004-09-26 22:57:19-0400 976 18c WU client succeeded to load 1 persisted
Download Calls
2004-09-26 22:57:19-0400 976 18c Client Call Recorder finished delayed
initialization
2004-09-26 22:57:19-0400 976 18c AU finished delayed initialization
2004-09-26 22:57:22-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-26 22:57:22-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-26 22:57:22-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-26 22:57:22-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-26 22:57:22-0400 976 4d4 DM: WinHttpDownloadFile failed with
0x8024402c.
2004-09-26 22:57:22-0400 976 4d4 DM: DownloadOdf failed with 0x8024402c.
2004-09-26 22:57:22-0400 976 4d4 DM: Refresh failed with 0x8024402c.
2004-09-26 22:57:33-0400 976 18c AU received event of 1
2004-09-26 23:02:22-0400 1376 16c Out of proc datastore is shutting down
2004-09-26 23:02:23-0400 1376 16c Out of proc datastore is now inactive
2004-09-27 00:57:22-0400 1340 610 Trying to make out of proc datastore
active
2004-09-27 00:57:23-0400 1340 610 Out of proc datastore is now active
2004-09-27 00:57:25-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-27 00:57:25-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-27 00:57:25-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-27 00:57:25-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-27 00:57:25-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-27 00:57:25-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-27 00:57:25-0400 976 4d4 Send failed with hr = 80072ee7.
2004-09-27 00:57:25-0400 976 4d4 SendRequest failed with hr = 80072ee7.
Proxy List used: <(null)> Bypass List used : <(null)>
2004-09-27 00:57:25-0400 976 4d4 DM: WinHttpDownloadFile failed with
0x8024402c.
2004-09-27 00:57:25-0400 976 4d4 DM: DownloadOdf failed with 0x8024402c.
2004-09-27 00:57:25-0400 976 4d4 DM: Refresh failed with 0x8024402c.
2004-09-27 01:02:25-0400 1340 610 Out of proc datastore is shutting down
2004-09-27 01:02:27-0400 1340 610 Out of proc datastore is now inactive
2004-09-27 01:35:30-0400 976 3d8 Service received connect notification
2004-09-27 01:35:30-0400 976 18c AU received event of 3
2004-09-27 01:35:31-0400 976 3d8 Service received logon notification
2004-09-27 01:35:31-0400 976 18c AU received event of 3
2004-09-27 01:35:44-0400 976 18c AU received event of 1
2004-09-27 01:35:44-0400 976 18c Successfully launched client for directive
3
2004-09-27 01:37:52-0400 976 18c Cleared the proxy cache.

What concerns me is the repetive pattern of lines beginning with "Send
failed with hr = 80072ee7." and ending with "DM: Refresh failed with
0x8024402c."

Is this normal?

The other thing 'odd' is that I have never been 'offered' SP2.. not that I
want it 'yet'...(I do want it in 1Q05) ...But I thought at least now, it
would have been 'pushed' to me too!

Also ,the 'manual' Windows update shows everything is current

Any insights would be appreciated!!!

Joe Gill wrote:
> I am Windows XP (not yet SP2)
> with ZoneAlarm (actually Integrity Client)
>
> I am seeing an 'object' in the tray, that when I 'hover' over it, always
> says"Downloading Updates: 0%"
> [snip]
>
> BUT.....
> the last events in C:\WINDOWS\WindowsUpdate.log are
> 2004-09-26 21:16:28-0400 960 3f0 Successfully opened event cache file at
> [snip]
> 2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
> Proxy List used: <(null)> Bypass List used : <(null)>
> 2004-09-26 22:57:22-0400 976 4d4 DM: WinHttpDownloadFile failed with
> 0x8024402c.
> [snip]
>
> What concerns me is the repetive pattern of lines beginning with "Send
> failed with hr = 80072ee7." and ending with "DM: Refresh failed with
> 0x8024402c."
>
> Is this normal?
Hi

Error 0x8024402c is

WU_E_PT_WINHTTP_NAME_NOT_RESOLVED
Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error. Either
the proxy server or target server name can not be resolved.
Corresponding to ERROR_WINHTTP_NAME_NOT_RESOLVED.

Error 0x80072EE7 is

ERROR_INTERNET_NAME_NOT_RESOLVED
The server name could not be resolved.


If you are behind a Microsoft ISA, this one might be relevant:

XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
Microsoft ISA server
http://www.electrosonics.net/technot...0x8024402C.htm


If the above is not relevant, here are some other things to try:

When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en


You might need to use proxycfg.exe (see link above) to either set
or remove a proxy server configuration:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg


If you don't have a proxy, you will need status

Direct access (no proxy server).


If it reports anything else, to set direct access:

proxycfg -d


To get more help on proxycfg:

proxycfg -?


Please take a look at this post as well:

http://groups.google.com/groups?selm...ing.google.com


For the 80072EE7 error, the following trouble shooting articles are available:

When searching for available updates on the Windows Update site,
you see the 0x80072EE7 error
http://v5.windowsupdate.microsoft.co...cleid=22&ln=en

and

When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

"Torgeir Bakken (MVP)" <Torgeir.Bakken-> wrote in message
news:ezWu%...
> Joe Gill wrote:
> > I am Windows XP (not yet SP2)
> > with ZoneAlarm (actually Integrity Client)
> >
> > I am seeing an 'object' in the tray, that when I 'hover' over it, always
> > says"Downloading Updates: 0%"
> > [snip]
> >
> > BUT.....
> > the last events in C:\WINDOWS\WindowsUpdate.log are
> > 2004-09-26 21:16:28-0400 960 3f0 Successfully opened event cache file
at
> > [snip]
> > 2004-09-26 22:57:22-0400 976 4d4 SendRequest failed with hr = 80072ee7.
> > Proxy List used: <(null)> Bypass List used : <(null)>
> > 2004-09-26 22:57:22-0400 976 4d4 DM: WinHttpDownloadFile failed with
> > 0x8024402c.
> > [snip]
> >
> > What concerns me is the repetive pattern of lines beginning with "Send
> > failed with hr = 80072ee7." and ending with "DM: Refresh failed with
> > 0x8024402c."
> >
> > Is this normal?
> Hi
>
> Error 0x8024402c is
>
> WU_E_PT_WINHTTP_NAME_NOT_RESOLVED
> Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error. Either
> the proxy server or target server name can not be resolved.
> Corresponding to ERROR_WINHTTP_NAME_NOT_RESOLVED.
>
> Error 0x80072EE7 is
>
> ERROR_INTERNET_NAME_NOT_RESOLVED
> The server name could not be resolved.
>
>
> If you are behind a Microsoft ISA, this one might be relevant:
>
> XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
> Microsoft ISA server
> http://www.electrosonics.net/technot...0x8024402C.htm
>
>
> If the above is not relevant, here are some other things to try:
>
> When searching for available updates on the Windows Update site, you
> receive the 0x8024402C, 0x80240030 or 0x8024502d error.
>
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en
>
>
> You might need to use proxycfg.exe (see link above) to either set
> or remove a proxy server configuration:
>
> Open a command prompt (Start/Run and then "cmd.exe" without the
> quotes").
>
> Run this command to see what proxy configuration WU uses:
>
> proxycfg
>
>
> If you don't have a proxy, you will need status
>
> Direct access (no proxy server).
>
>
> If it reports anything else, to set direct access:
>
> proxycfg -d
>
>
> To get more help on proxycfg:
>
> proxycfg -?
>
>
> Please take a look at this post as well:
>
>
http://groups.google.com/groups?selm...ing.google.com
>
>
> For the 80072EE7 error, the following trouble shooting articles are
available:
>
> When searching for available updates on the Windows Update site,
> you see the 0x80072EE7 error
>
http://v5.windowsupdate.microsoft.co...cleid=22&ln=en
>
> and
>
> When searching for available updates on the Windows Update site, you
> receive the 0x8024402C, 0x80240030 or 0x8024502d error.
>
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx

Thanks.... tried and investigate all these... no help....
(FYI..Windows Update was working)

Then I tried and 'old trick' from the past..

1) When to "Control Panel", then "Automatic Updates", and turned automatic
updates OFF
(was set to "Download updates for me, but let me choose when to install
them")
Exit Automatic Update and control Panel

2) Wait 5 minutes

3) Go back to "Control Panel' and reverse what I just did.

4) Wait 5 minutes,

5) Reboot.

Now the log looks MUCH better, I think!
No ICON in tray
No error messages.
Last 13 hours of WindowsUpdate log show....
2004-09-27 11:42:56-0400 2704 a9c Out of proc datastore is shutting down
2004-09-27 11:42:57-0400 2704 a9c Out of proc datastore is now inactive
2004-09-27 13:08:03-0400 3232 ca8 Trying to make out of proc datastore
active
2004-09-27 13:08:04-0400 3232 ca8 Out of proc datastore is now active
2004-09-27 13:13:26-0400 3232 ca8 Out of proc datastore is shutting down
2004-09-27 13:13:28-0400 3232 ca8 Out of proc datastore is now inactive
2004-09-27 13:16:36-0400 976 3d4 Service received logoff notification
2004-09-27 13:16:36-0400 976 588 AU received event of 3
2004-09-27 13:27:14-0400 976 3d4 Service received logon notification
2004-09-27 13:27:14-0400 976 588 AU received event of 3
2004-09-27 13:53:48-0400 976 3d4 Service received logoff notification
2004-09-27 13:53:48-0400 976 588 AU received event of 3
2004-09-27 18:08:26-0400 2932 aa8 Trying to make out of proc datastore
active
2004-09-27 18:08:27-0400 2932 aa8 Out of proc datastore is now active
2004-09-27 18:13:39-0400 2932 aa8 Out of proc datastore is shutting down
2004-09-27 18:13:40-0400 2932 aa8 Out of proc datastore is now inactive
2004-09-27 19:05:01-0400 976 3d4 Service received logon notification
2004-09-27 19:05:01-0400 976 588 AU received event of 3
2004-09-27 20:01:41-0400 976 3d4 Service received logoff notification
2004-09-27 20:01:41-0400 976 588 AU received event of 3
2004-09-27 22:07:06-0400 976 3d4 Service received logon notification
2004-09-27 22:07:06-0400 976 588 AU received event of 3
2004-09-27 22:29:10-0400 976 588 Cleared the proxy cache.
2004-09-27 22:29:44-0400 976 588 Cleared the proxy cache.
2004-09-27 22:40:42-0400 976 588 Cleared the proxy cache.
2004-09-27 22:41:03-0400 976 588 Cleared the proxy cache.
2004-09-27 22:51:13-0400 2948 ea4 Trying to make out of proc datastore
active
2004-09-27 22:51:14-0400 2948 ea4 Out of proc datastore is now active
2004-09-27 22:56:14-0400 2948 ea4 Out of proc datastore is shutting down
2004-09-27 22:56:15-0400 2948 ea4 Out of proc datastore is now inactive
2004-09-27 23:08:40-0400 2132 aac Trying to make out of proc datastore
active
2004-09-27 23:08:42-0400 2132 aac Out of proc datastore is now active
2004-09-27 23:13:57-0400 2132 aac Out of proc datastore is shutting down
2004-09-27 23:13:58-0400 2132 aac Out of proc datastore is now inactive
2004-09-28 00:06:45-0400 3808 da8 Trying to make out of proc datastore
active
2004-09-28 00:06:46-0400 3808 da8 Out of proc datastore is now active