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Can not access internet after downloading Service Pack 2

 
 
CAwoman
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      08-28-2007
I have successfully re-installed Windows XP, but after downing loading all of
the updates successfully, after I do the last install of the Service Pack 2
sucessfully, I can't access the internet. I've uninstalled it, and can get
on the internet. Anyone have a solution? I thought I would try Vista and
found out that was NOT a solution.
 
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Shenan Stanley
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      08-28-2007
CAwoman wrote:
> I have successfully re-installed Windows XP, but after downing
> loading all of the updates successfully, after I do the last
> install of the Service Pack 2 sucessfully, I can't access the
> internet. I've uninstalled it, and can get on the internet.
> Anyone have a solution? I thought I would try Vista and found out
> that was NOT a solution.


What driver have you loaded for your network card?
Have you tried UPDATING it from the hardware manufacturer's support pages?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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CAwoman
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      08-28-2007
Unfortunately, I don't know what driver I loaded for my network card. How do
I find out? All I've done is re-installed Windows XP and now am attempting
to get all the Windows Updates completed so that I can load Microsoft Office
2007, which requires the Service Pack 2 installed.



"Shenan Stanley" wrote:

> CAwoman wrote:
> > I have successfully re-installed Windows XP, but after downing
> > loading all of the updates successfully, after I do the last
> > install of the Service Pack 2 sucessfully, I can't access the
> > internet. I've uninstalled it, and can get on the internet.
> > Anyone have a solution? I thought I would try Vista and found out
> > that was NOT a solution.

>
> What driver have you loaded for your network card?
> Have you tried UPDATING it from the hardware manufacturer's support pages?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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Shenan Stanley
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Posts: n/a

 
      08-28-2007
CAwoman wrote:
> Unfortunately, I don't know what driver I loaded for my network
> card. How do I find out? All I've done is re-installed Windows XP
> and now am attempting to get all the Windows Updates completed so
> that I can load Microsoft Office 2007, which requires the Service
> Pack 2 installed.


Run something like "Belarc Advisor" (www.belarc.com) and find out the
manufacturer of your network card. Visit that manufacturers support web
pages and find the driver for the model of network card you have. Download
it and install it. You should - now that you mention you installed Windows
XP anew - do this for the major hardware components. Your motherbaord
chipset, your video card, your sound card, your network card, your dial-up
modem (if you have one), etc. Belarc can help you do that *if* those items
are working now. If they are not - you will need to break out something
that tells you what hardware you have or - if it is a manufacturer like
Dell, IBM, etc - you can visit the site for that make/model of system and
get all the drivers in one spot.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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CAwoman
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      08-28-2007
OK, well right now I'm stuck in the "window is checking for the lastest
updates for your computer" again. I had upgraded to Vista and found out I
required a network adapter in order to access the internet, which I didn't
need while I was on XP. In addition, I found I use a software program which
Vista has a lot of problems with, so I decide to go back to Windows XP So I
have now re-installed windows XP by booting from the Vista cd sucessfully.
After I installed XP, I accessed the internet to do the windows updates. I
have to say, it's been "checking for updates" for about 40 minutes at this
point, but it still has the green scrolling bar so I'm hoping it's still
"working". Once it's done, I'll go to the Belarc Advisor.

Is it normal for the "checking for updates" to take this long? I'm actually
at an hour right now.

"Shenan Stanley" wrote:

> CAwoman wrote:
> > Unfortunately, I don't know what driver I loaded for my network
> > card. How do I find out? All I've done is re-installed Windows XP
> > and now am attempting to get all the Windows Updates completed so
> > that I can load Microsoft Office 2007, which requires the Service
> > Pack 2 installed.

>
> Run something like "Belarc Advisor" (www.belarc.com) and find out the
> manufacturer of your network card. Visit that manufacturers support web
> pages and find the driver for the model of network card you have. Download
> it and install it. You should - now that you mention you installed Windows
> XP anew - do this for the major hardware components. Your motherbaord
> chipset, your video card, your sound card, your network card, your dial-up
> modem (if you have one), etc. Belarc can help you do that *if* those items
> are working now. If they are not - you will need to break out something
> that tells you what hardware you have or - if it is a manufacturer like
> Dell, IBM, etc - you can visit the site for that make/model of system and
> get all the drivers in one spot.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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