Unfortunately you didn't mention what Windows Version - I'm assuming WinXP
Automatic updates greyed out
Click Start, select run and type in: services.msc,
Now scroll down to the autoupdate service and double click it.
Start it and set the startup type to automatic, then reboot.
"The Windows Update Service is not available" and all of the check boxes and
drop-down menus are greyed out. Automatic Update Service is missing from the
services.msc list.
Can happen if the wuaueng.dll file is not registered.
Register the file wuaueng.dll:
Click Start, select Run
Type: regsvr32 wuaueng.dll
Press OK.
WinXP
Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm
"Mortimere" <> wrote in message
news:B367739A-2E2E-43D0-88FA-...
> Hi,
>
> Windows update from internet works fine from internet. But I can't activate
> the automatic update. I can't tick the option, they are all grey.
> Any idea ?
> Thanks for your help