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can not get active sync working on my pocket pc after low batteries

 
 
Johan @ pandora.Be
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      07-04-2004
Hello,

Can anybody help me with this.
I have the following problem.
My pocket pc was low on batteries (and I didn't make a backup :-( )
so I lost all my programs.
When I wanted to reinstall tomtom the pocket pc didn't connect anymore via
active sync to my computer.
I have installed the new version on my pc 3.7 but still I get no answer from
my pocket pc.
When I look at the options of activeSync on my pocket pc, there used to be a
pc name filled in on the tab PC. In fact it is a drop down box. But now the
drop down box is empty because of the power loss I guess.
Can anybody give me some advice on this to get the connection working again
?

Thanks,
Johan


 
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Raj Pillai
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      07-05-2004

"Johan @ pandora.Be" <> wrote in message
news:...
> Hello,
>
> Can anybody help me with this.
> I have the following problem.
> My pocket pc was low on batteries (and I didn't make a backup :-( )
> so I lost all my programs.
> When I wanted to reinstall tomtom the pocket pc didn't connect anymore via
> active sync to my computer.
> I have installed the new version on my pc 3.7 but still I get no answer
> from
> my pocket pc.
> When I look at the options of activeSync on my pocket pc, there used to be
> a
> pc name filled in on the tab PC. In fact it is a drop down box. But now
> the
> drop down box is empty because of the power loss I guess.
> Can anybody give me some advice on this to get the connection working
> again
> ?
>
> Thanks,
> Johan
>
>


Hi Johan,

The drop-down will contain the PC name only if a partnership is established.
Since the PPC is restored to its factory default settings due to lack of
power, the old partnership information is lost. I suggest you try to
connect after performing a soft reset on your PPC. If that doesn't work,
and you have not entered any data on your PPC, try a hard reset. If these
solutions do not work, please post back with the error message that is
displayed when it fails to connect.

--
Regards,
Raj



 
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