Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Update > Can not get to windows updates, hangs on "finding" screen

Reply
Thread Tools Display Modes

Can not get to windows updates, hangs on "finding" screen

 
 
Sean Grieco
Guest
Posts: n/a

 
      11-01-2005
Hello all, I have been having an issue with multiple computers here. For
some reason a pc will all of a sudden be unable to get to windows updates.
Whenever it tries it gets a DCOM error in the event logs. The error is:
"The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with
DCOM within the required timeout". That number links to WMI in the
registry. Another symptom of the problem is it's inability to run Windows
Scripts. I get the error: "ActiveXcomponent can't create object" with code
"800a01ad".

Right now the only way I know how to fix this program is to run a repair on
Windows XP. However, this is long and hopefully unneccessary. Any help
would greatly be appreciated.


 
Reply With Quote
 
 
 
 
PA Bear
Guest
Posts: n/a

 
      11-01-2005
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Sean Grieco wrote:
> Hello all, I have been having an issue with multiple computers here. For
> some reason a pc will all of a sudden be unable to get to windows updates.
> Whenever it tries it gets a DCOM error in the event logs. The error is:
> "The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with
> DCOM within the required timeout". That number links to WMI in the
> registry. Another symptom of the problem is it's inability to run Windows
> Scripts. I get the error: "ActiveXcomponent can't create object" with
> code "800a01ad".
>
> Right now the only way I know how to fix this program is to run a repair
> on Windows XP. However, this is long and hopefully unneccessary. Any
> help would greatly be appreciated.


 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cannot shut down - hangs with "Shutting down" on screen GETTING BALD Windows Vista General Discussion 13 03-13-2010 12:01 AM
Vista not wotking with "My Computer" or "Control Panel", "Screen Saver" Platebanger Windows Vista General Discussion 6 02-05-2008 01:54 PM
4 security updates repeatedly cause "black screen" - requiring "Repair install" KWW Windows Update 1 05-22-2005 01:45 AM
"Updates" Hangs at "Checking for Latest version..." Barry Windows Update 3 10-19-2004 04:24 PM
Windows update hangs before "scan for updates" rek Windows Update 2 11-16-2003 05:24 AM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59