How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
Sean Grieco wrote:
> Hello all, I have been having an issue with multiple computers here. For
> some reason a pc will all of a sudden be unable to get to windows updates.
> Whenever it tries it gets a DCOM error in the event logs. The error is:
> "The server {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4} did not register with
> DCOM within the required timeout". That number links to WMI in the
> registry. Another symptom of the problem is it's inability to run Windows
> Scripts. I get the error: "ActiveXcomponent can't create object" with
> code "800a01ad".
>
> Right now the only way I know how to fix this program is to run a repair
> on Windows XP. However, this is long and hopefully unneccessary. Any
> help would greatly be appreciated.