CAN NOT INSTALL OFFICE XP SERVICE PACK 3, IT HAS BEEN DOWNLOADED

WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT I CAN
NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS XP
PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I DO
NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE IT.
THANKS

The update is asking for your Office XP CD not the Windows XP CD.
Locate your Office XP CD, the one used to install Office XP on your system.

--
===========================
TaurArian [MS-MVP] 2005-2006
===========================



DONNA RAMSEY wrote:
> WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED
> BUT I CAN NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN
> MY WINDOWS XP PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL
> WITH THIS DISK. I DO NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE
> HELP, I WOULD APPRECIATE IT. THANKS

Dear Donna

I am having exactly the same problem. I have also put in my XP disk (the
only one I have too, which is Microsoft Windows XP Professional) and it will
not work. I have received the same reply from TaurArian.

If you manage to sort this out, would you mind letting me know how you do
it? If I manage to crack it in the meantime, I will let you know.

Regards.
Carol

"DONNA RAMSEY" wrote:

> WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT I CAN
> NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS XP
> PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I DO
> NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE IT.
> THANKS

You cannot use the MS Windows XP Professional. That is your operating
system. It is asking for an Office disk, which is what TaurArian is trying
to tell you.


Tom
"Carol Hollett" <> wrote in message
news05147E7-8078-464D-87AA-...
| Dear Donna
|
| I am having exactly the same problem. I have also put in my XP disk (the
| only one I have too, which is Microsoft Windows XP Professional) and it
will
| not work. I have received the same reply from TaurArian.
|
| If you manage to sort this out, would you mind letting me know how you do
| it? If I manage to crack it in the meantime, I will let you know.
|
| Regards.
| Carol
|
| "DONNA RAMSEY" wrote:
|
| > WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT
I CAN
| > NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS
XP
| > PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I
DO
| > NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE
IT.
| > THANKS

Thanks, Tom

I have just tried this (have to confess it didn't occur to me to put in
Microsoft Office 2003 to install an XP service pack), but it still will not
work.

I am still getting the same error message.

Carol

"Tom [Pepper] Willett" wrote:

> You cannot use the MS Windows XP Professional. That is your operating
> system. It is asking for an Office disk, which is what TaurArian is trying
> to tell you.
>
>
> Tom
> "Carol Hollett" <> wrote in message
> news05147E7-8078-464D-87AA-...
> | Dear Donna
> |
> | I am having exactly the same problem. I have also put in my XP disk (the
> | only one I have too, which is Microsoft Windows XP Professional) and it
> will
> | not work. I have received the same reply from TaurArian.
> |
> | If you manage to sort this out, would you mind letting me know how you do
> | it? If I manage to crack it in the meantime, I will let you know.
> |
> | Regards.
> | Carol
> |
> | "DONNA RAMSEY" wrote:
> |
> | > WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT
> I CAN
> | > NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS
> XP
> | > PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I
> DO
> | > NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE
> IT.
> | > THANKS
>
>
>

You may wish to try asking the experts in the Office Update newsgroup, who
handle this issue quite frequently.

Tom
"Carol Hollett" <> wrote in message
news:8BB54CFB-A587-4484-996E-...
| Thanks, Tom
|
| I have just tried this (have to confess it didn't occur to me to put in
| Microsoft Office 2003 to install an XP service pack), but it still will
not
| work.
|
| I am still getting the same error message.
|
| Carol
|
| "Tom [Pepper] Willett" wrote:
|
| > You cannot use the MS Windows XP Professional. That is your operating
| > system. It is asking for an Office disk, which is what TaurArian is
trying
| > to tell you.
| >
| >
| > Tom
| > "Carol Hollett" <> wrote in
message
| > news05147E7-8078-464D-87AA-...
| > | Dear Donna
| > |
| > | I am having exactly the same problem. I have also put in my XP disk
(the
| > | only one I have too, which is Microsoft Windows XP Professional) and
it
| > will
| > | not work. I have received the same reply from TaurArian.
| > |
| > | If you manage to sort this out, would you mind letting me know how you
do
| > | it? If I manage to crack it in the meantime, I will let you know.
| > |
| > | Regards.
| > | Carol
| > |
| > | "DONNA RAMSEY" wrote:
| > |
| > | > WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED
BUT
| > I CAN
| > | > NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY
WINDOWS
| > XP
| > | > PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK.
I
| > DO
| > | > NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD
APPRECIATE
| > IT.
| > | > THANKS
| >
| >
| >

i HAVE THE SAME PROBLEM, AND i HAD NO DISK -- MY COMPUTER CAME ALREADY LOADED
WHEN i BOUGHT IT, AND i WAS NOT GIVEN A DISK. aNY WAY AROUND IT? Tobeyrainbow

"DONNA RAMSEY" wrote:

> WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS DOWNLOADED BUT I CAN
> NOT INSTALL IT BECAUSE IT IS ASKING FOR A DISK, SO I PUT IN MY WINDOWS XP
> PROFESSIONAL DISK (2002) AND SYSTEM WILL NOT INSTALL WITH THIS DISK. I DO
> NOT HAVE ANOTHER DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE IT.
> THANKS

DONNA RAMSEY wrote:
> WINDOWS UPDATE TELLS ME THAT OFFICE XP SERVICE PACK 3 IS
> DOWNLOADED BUT I CAN NOT INSTALL IT BECAUSE IT IS ASKING FOR A
> DISK, SO I PUT IN MY WINDOWS XP PROFESSIONAL DISK (2002) AND
> SYSTEM WILL NOT INSTALL WITH THIS DISK. I DO NOT HAVE ANOTHER
> DISK TO INSTALL--CAN ANYONE HELP, I WOULD APPRECIATE IT. THANKS

Tobeyrainbow wrote:
> i HAVE THE SAME PROBLEM, AND i HAD NO DISK -- MY COMPUTER CAME
> ALREADY LOADED WHEN i BOUGHT IT, AND i WAS NOT GIVEN A DISK. aNY
> WAY AROUND IT? Tobeyrainbow

Seriously?

You respond to a 4+ year old conversation and decide because the original
poster posted in all uppercase lettering, that must be the way to do things
(even though you don't see magazines, newspapers, advertisements, most movie
credits, most Internet web pages, etc doing it...)? Not to mention that you
give no details on your specific issue to speak of and expect that the
situation is the same some 52+ months later?

Please post back with your own (new) conversation and your information
(version/edition of Windows you are running, architecture of Windows (32 or
64-bit), service pack level of Windows, version of Internet Explorer,
specific Microsoft Office product involved (Which of the Office XP/2002
suites do you have installed?) etc...)

The more complete you are - the more likely someone will understand what you
ask/need and be able to assist you.

Here's what you responded to, BTW....
http://groups.google.com/group/micro...8efa3c2bbf692/

Also - unlike the people in this thread previously - try to put together a
little common sense and know the difference between "Windows XP" and "Office
XP" - for your own sanity, if not for those around you. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html