CAN NOT install Sp2 tried 3 times

I have tried to install sp2 3 times every time things download fine the
computer reboots and then I have a blank screen no icons no start menu I
can't do anything so then I go into safe mode and remove it. I've tried with
virus protection off firewalls off and even uninstalled the virus protection
before downloading. nothing works. Any suggestions.

At this point, I can just provide general tips. I'd like for you to provide more specifics.
Did you attempt the SP2 install from Windows Updates, or have you tried getting the so-called "full file / network" & then doing the install?
Or is this possibly via Automatic Updates?

Did you turn off screensavers plus any power-saving settings in Control Panel?

It is "very recommended" to disable antivirus program ( as well as minimizing all startup user-apps) prior to installing the service pack.
Should not be necessary to turn off the firewall. Matter of fact, keep firewall on as long as pc has internet connection.

My strong suggestion to you is to disable all startup apps & your antivirus before starting the setup of Service Pack 2 (or any future service pack.) .

Do a liitle reading before getting SP2. See tips at Aumha.org on preparing for SP2.

Look at the Pre-Installation Recommendations
http://forum.aumha.org/viewforum.php?f=45

Windows XP SP2 - FAQ & Best Practices" at Aumha.org
http://forum.aumha.org/index.php?c=16

Here is one link to get started on getting XP SP2
http://www.microsoft.com/athome/secu...xp/choose.mspx

Keep this SP2 reference page handy
http://aumha.org/win5/a/sp2faq.htm

--
Maurice N
MVP Windows - Shell / User
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Vallie wrote:
> I have tried to install sp2 3 times every time things download fine
> the computer reboots and then I have a blank screen no icons no start
> menu I can't do anything so then I go into safe mode and remove it.
> I've tried with virus protection off firewalls off and even
> uninstalled the virus protection before downloading. nothing works.
> Any suggestions.