Phil,
See if anything in this MSKB helps to resolve the issue :
You cannot install some updates or programs
http://support.microsoft.com/kb/822798
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
AuthorizedUserPF wrote:
> Hello;
>
> I never used to have a problem with windos update. Then about a week ago I
> noticed that I was not receiving automatic updates on this computer while my
> laptop was. Both are running windows xp pro service pack 2. So I decided to
> try to manually check for updates, which I used to be able to do. I
> encounter this message and error number. Has anyone else had this problem.
> Does anyone have a solution?
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> Error 0x80096001
>
> Regards
> Phil
>
>