Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L.ORG
http://66.39.69.143/
bdbrist wrote:
> I am using the windows live one care, which is using the windows firewall.
> Do you have any other suggestions?
>
> Thank You
>
> "PA Bear" wrote:
>
>> 1. Disable your third-party firewall.
>>
>> 2. IMMEDIATELY enable the Windows Firewall.
>>
>> 3. Try Windows Update webpage again.
>>
>> Is Automatic Updates enabled?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://66.39.69.143/
>>
>>
>> bdbrist wrote:
>>> Hi, when I try goint to the update page I am getting the message below.
>>> This
>>> has just recently started. I have an HP media center and am running
>>> microsoft windows XP Professional version 5.1.2600 with service pack 2.
>>> Any
>>> help would be appreciated.
>>>
>>> Thank you for your interest in obtaining updates from our site.
>>>
>>> This website is designed to work with Microsoft Windows operating
>>> systems
>>> only.
>>> To find updates for Microsoft products that are designed for Macintosh
>>> operating systems, please visit http://www.microsoft.com/mac/.